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Allstate Insurance Agent
Roy PortilloEl Paso, TX


Office Hours

Day of the WeekHours
Mon8:30 AM - 5:30 PM
Tue8:30 AM - 5:30 PM
Wed8:30 AM - 5:30 PM
Thu8:30 AM - 5:30 PM
Fri8:30 AM - 5:30 PM
SatAvailable by appointment
After-hours appointments available.
Available 24/7 at

1320 N Yarbrough Dr
El Paso, TX 79925


Take Yarbrough Exit off I-10 North on Yarbrough, when you get to the Vista Del Sol intersection go 3 blocks north make a right turn at Allstate sign.

Areas Served

El Paso, Horizon City, Eastwood, Bel Air, East Side, Lower Valley, Far East, Eastlake

Additional Contact

Fax: (915) 590-4624


English, Spanish
Roy Portillo: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Agent: Meet Roy Portillo

Products we offer:

  • Auto
  • Home
  • Condo
  • Renters
  • Motorcycle
  • Business
  • Life
  • ATV
  • Boat
Years of
Years in the
Education dropdown expand/collapse
Bachelor of Business Administration-University of Texas at El Paso
Awards dropdown expand/collapse
Quality Agent-3 years
Honor Ring-9 years
Allstate Financial Leader Award-6 years
Allstate Leader's Forum-1 years
Circle of Champions-3 years
National Conference Award-5 years

Our team

Celina Portillo

Sales Team Manager

Michelle Lopez

Licensed Sales Professional

Lupe Portillo

Office Manager

Magda Caro

Licensed Sales Professional

Pablo Salazar

Personal Financial Representative

Erica Chacon

Licensed Service Representative

Vanessa Macias

Customer Service Representative

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Local events & news

Receive Help in Spanish

The diverse culture in El Paso helps make the community great. We understand it may be more comfortable to receive service in your native language, and that’s why we have agency staff who speak Spanish ready to assist you. If you prefer service in Spanish, let us know and we will be happy to have our staff provide service that fits your needs.

Celebrating 32 Years as an Allstate Agency

My team and I are proud to mark 32 years as an Allstate agency. We opened in April 1987. It’s truly been a pleasure helping residents and business owners in El Paso and the surrounding area prepare for the unexpected. We look forward to serving you for many years to come!

Center Against Sexual & Family Violence Receives Allstate Foundation Helping Hands Grant

Domestic violence and financial abuse affect every community in the country, including ours. As volunteers with Center Against Sexual & Family Violence, we earned an Allstate Foundation Helping Hands grant of $17,000 to support the organization’s efforts to serve domestic violence survivors in our community. We’re proud to be among thousands of Allstate volunteers around the country rallying together to support domestic violence programs. Allstate Foundation Purple Purse® provides financial empowerment tools to help domestic violence survivors recover their financial independence and break free from abuse.

Customer Appreciation Movie Night

Without great customers like you, we wouldn't be here. That's why we like to show our appreciation with special events. Last month's customer-appreciation event was the pre-screening of Mission Impossible: Fallout. We had an amazing evening with giveaways and customer recognitions. If you were unable to attend, we hope to see you at the upcoming customer-appreciation events. This is just one way we like to show that we value your business.

Allstate Foundation Helping Hands Grant for Ysleta Education Foundation

Our agency volunteered our time to help Ysleta Education Foundation earn a $25,000 Allstate Foundation Helping Hands grant to support the good done in our community. The funds will be used to help the organization present scholarships to students graduating from Ysleta Independent School District. Giving back to El Paso is tremendously rewarding and gives our team a sense of purpose. When we help others, our communities are stronger and healthier, so we’re proud to support Ysleta Education Foundation’s work.

El Paso Children's Hospital

46 Allstate agents teamed up and spent time at the hospital decorating the pediatric floor, reading stories, playing games and doing arts and crafts with the kids. The Allstate Foundation also made a generous donation of $46,000 to support the cause!

Allstate Foundation Helping Hands Grant for American Cancer Society

Helping people is at the core of what my agency does, which is why I’m proud to support the American Cancer Society. The Allstate Foundation recently provided the American Cancer Society with a $15,000 Helping Hands in the Community grant to help the American Cancer Society continue its efforts to research ways to fight cancer. I recognize the challenges facing people in Texas, and I’m excited to be among many Allstate agents across the country caring for their communities by supporting important local causes.

La Mujer Obrera

I joined a group with some other Allstate agents and we were part of an event hosted by La Mujer Obrera where we helped plant the community garden to kick off the summer. The Allstate Foundation also donated to help them cover other costs.

YISD - Woody & Gale Hunt Family Foundation

In April of 2016 we participated in giving out scholarships to our hard-working high school students. The event included Riverside High School, Hanks High School, Parkland High School, Ysleta High School and Del Valle High School.
Frequently Asked Questions
What are your agency hours?
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:30 PM
Sunday: Closed
Are you open on weekends?
Sunday: Closed
Can I text your agency with questions?
No, we do not have text messaging services.
What languages do you speak?
We have staff members available who speak the following languages: English, Spanish
Do you have more than one location?
No, this is our only location.
Roy Portillo is insurance licensed in the state(s) of New Mexico and Texas. If you do not reside in the state(s) of New Mexico or Texas, please go to the Find an Agent section on to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). Life insurance issued by Allstate Life Insurance Company: Northbrook, IL; and American Heritage Life Insurance Company: Jacksonville, FL. In New York, Allstate Life Insurance Company of New York: Hauppauge, NY. Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 2920 South 84th Street, Lincoln, NE 68506. (877) 525-5727.

Check the background of this firm on FINRA's BrokerCheck website.