Allstate Insurance Agent
Rogelio Portillo, El Paso, TX

LUTCF

1320 N Yarbrough Dr

El Paso, TX 79925

Call

(915) 592-9200to quote by phone

Call

(915) 592-9200to quote by phone

Call

(915) 592-9200to quote by phone

Call

(915) 592-9200to quote by phone

Select a product to get a quote

ATV insurance

Location Details

Office Hours

Day of the Week	Hours
Mon	8:30 AM - 5:30 PM
Tue	8:30 AM - 5:30 PM
Wed	8:30 AM - 5:30 PM
Thu	8:30 AM - 5:30 PM
Fri	8:30 AM - 5:30 PM
Sat	Available by appointment
Sun	Closed

After-hours appointments available.

Available 24/7 at

(915) 592-9200

1320 N Yarbrough Dr
El Paso, TX 79925
US

Landmarks

Take Yarbrough Exit off I-10 North on Yarbrough, when you get to the Vista Del Sol intersection go 3 blocks north make a right turn at Allstate sign.

Areas Served

El Paso, Horizon City, Eastwood, Bel Air, East Side, Lower Valley, Far East, Eastlake, Las Cruces, Sunland Park, Anthony

Additional Contact

Fax: (915) 590-4624

Languages

English, Spanish

Social

Rogelio Portillo: Allstate Insurance

You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Insurance Agent: Rogelio Portillo

Roy isn't just an agent—he's a pioneer! As the Agent and Co-Founder, he launched this successful Allstate agency with his wife, Lupe, back in the phenomenal year of 1987.
This isn't just an office; it's a dynamic family business built on an incredible 38-year legacy of shared vision. Together, Roy and Lupe established a bedrock of trust and dedicated service, making their agency an indispensable part of the community fabric.
Roy brought his fire from his alma mater, the University of Texas at El Paso (UTEP), where he earned his Bachelor of Business Administration, Marketing. This foundation gave him the strategic edge to deliver personalized protection and informed suggestions for nearly four decades. And Lupe? She's the operational genius; the indispensable colleague who helps their customer-focused culture and operational excellence stay sharp every single day.
When Roy steps away from the thriving family enterprise, his commitment to service doesn't stop. He actively loves giving back to his community and, most importantly, charges up by cherishing quality time spent with his family.

Products we offer:

Car Insurance Agent in El Paso
Car Insurance Agent in El Paso
Helps protect you and your vehicle if you’re involved in a car accident. At a minimum, you’ll likely need bodily injury liability and property damage liability to meet state auto insurance coverage requirements and help protect your finances if you cause an accident that injures another driver or damages their property. We also offer uninsured motorist coverage to help with your expenses if you’re hit by a driver without insurance. If you’re looking for coverage to help protect your vehicle, you might want to consider collision coverage and comprehensive coverage, which help pay repair costs if your car is damaged in a covered loss. And, optional coverages, like new car replacement coverage or loan/lease gap coverage help protect your investment in a brand-new car. I can help you choose a combination of coverages that fulfill state requirements and meet your needs. Give me a call to get a car insurance quote today!
get a quote
Home Insurance Agent in El Paso
Home Insurance Agent in El Paso
Helps provide protection for your house (dwelling) and your family’s liability as well as the things you own in and around your home such as “other structures” (detached garage, fence, etc.), your personal property (furniture, clothing, etc.) against covered perils such as fire, theft, wind/hail and more. Call me today for a homeowners insurance quote and I’ll help you get the protection your home needs and the savings you deserve with our money-saving discounts.
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Condo Insurance Agent in El Paso
Condo Insurance Agent in El Paso
Helps protect the portion of your condo, co-op or townhome for which you are responsible for (inside structure, permanent fixtures, cabinets, etc.) with dependable coverage. Condo policies are HO-6 compliant, and cover family liability and personal belongings against covered perils such as fire, theft, vandalism and more. Contact me today for a quote!
get a quote
Renters Insurance Agent in El Paso
Renters Insurance Agent in El Paso
Helps protect your personal belongings inside or outside your apartment from accidents such as, fire, theft, vandalism, and cover family liability. Give me call today to review what type of coverage makes sense for where you live and what you own.
get a quote
Motorcycle Insurance Agent in El Paso
Motorcycle Insurance Agent in El Paso
Our motorcycle policies include the basic coverage you may need, like liability coverage, which includes passenger liability coverage and uninsured motorist coverage. You can further customize your motorcycle policy with collision coverage and comprehensive coverage to help protect your bike. And, if you have a customized ride, you can help protect your aftermarket gear with optional equipment coverage. Contact me to learn about motorcycle insurance discounts and to get started with a quote for a policy that fits your needs.
get a quote
Business Insurance Agent in El Paso
Business Insurance Agent in El Paso
Allstate Business Insurance protects your business in ways other insurance might not. A business owners policy (BOP) usually includes three common types of coverage to help protect you and your small business: property coverage, general liability coverage and business interruption coverage. In addition to these basic coverages, the Allstate Business Owners Policy can be customized with additional protection to help cover more aspects of your business. I can help you tailor a policy to fit your small business’s needs. As a small business owner myself, I understand how important it is to protect what you’ve worked so hard to build. Call me for a free review of your current business policy and to learn more about insurance solutions to help protect you, your business and your employees.
Life Insurance Agent in El Paso
Life Insurance Agent in El Paso
Protect the life you want, for those that matter most. A life insurance policy can help provide financial security for your loved ones by covering expenses like the mortgage, college tuition, and other everyday living costs. Call me today to learn about the different types of coverage Allstate offers.
ATV Insurance Agent in El Paso
ATV Insurance Agent in El Paso
Help protect yourself and your all-terrain vehicle against the unexpected. We offer bodily injury liability coverage and property damage liability coverage on your ATV insurance policy. If you injure someone else or damage their property while driving your ATV, liability coverage helps pay the other person’s medical or repair bills. If your ATV is damaged in a crash, collision coverage may help. Collision coverage for your ATV helps pay for repairs if you hit another object, such as a fence or a tree. Finally, you may want to consider comprehensive coverage for your ATV in case it’s stolen, vandalized or damaged by hail or fire. Give me a call to get a quote on an ATV insurance policy today!
get a quote
Boat Insurance Agent in El Paso
Boat Insurance Agent in El Paso
Helps cover your boat on and off the water. Watercraft liability coverage helps pay for another person’s expenses if you injure them or damage their property with your boat. If you’re injured in a boating accident, watercraft medical payments coverage helps pay for your medical bills. Need to repair damage to your boat after an accident? Property coverage for your boat helps cover a crash with another boat or object (like a pier or buoy). It also helps cover theft, vandalism or fire. Help protect your boat against these covered perils during the on- and off-season. We also offer additional coverage for things like your boat trailer, fishing equipment and even towing or fuel delivery when you’re stranded. Need a boat insurance quote? Give me a call today!

30+

Years of
Experience

30+

Years in the
Community

Your Local Allstate Team

Celina Portillo

Sales Team Manager

Celina has been a proud part of the company family for over 20 years. As Sales Team Manager, she’s known for her upbeat attitude, supportive leadership, and dedication to helping both customers and colleagues thrive. She takes pride in building strong relationships and finding creative solutions that make a difference. Outside of work, Celina enjoys spending time with family and friends, exploring new places, and sharing good laughs over great food.

Lupe Portillo

Office Manager

Lupe is an indispensable part of our agency's foundation, bringing an unmatched level of dedication and institutional knowledge built over 38 years of service. As one of the original founders, she has played a crucial role in shaping the agency from its very beginning. In her current role as Office Manager, Lupe ensures the smooth, efficient operation of our day-to-day activities, demonstrating commitment and excellence in every task. When she steps away from the office, Lupe cherishes spending time and hanging out with her family on the weekends.

Pablo Salazar

Personal Financial Representative

With over 20 years of experience as a Personal Financial Representative, Paul is dedicated to helping customers reach their financial goals with confidence and clarity. He takes pride in building lasting relationships and providing personalized guidance tailored to each customer’s needs. Outside of work, Paul enjoys spending quality time with his family and taking his Corvette out for a drive — a perfect way to unwind and enjoy the open road.

Veronica Arras

Customer Service Representative

Veronica has been helping customers with their insurance needs for the past five years. She loves getting to know people and helping find the right coverage to fit their lives. Her caring nature and attention to detail make her a trusted resource for customers. On the weekends, you’ll usually find Veronica spending time with her family or working on arts and crafts projects — two of her favorite ways to relax and recharge.

Jocelyn Alarcon-Torres

Customer Service Representative

Jocelyn has been part of the insurance industry for over five years, bringing dedication and a genuine care for helping customers find the right coverage for their needs. As both a Customer Service Representative and Sales Agent, she’s known for her friendly approach, attention to detail, and commitment to providing excellent support. When she’s not assisting customers, Jocelyn enjoys going to the movies and spending her weekends with friends.

Allstate Insurance Agent Reviews

joshua lechuga

Mar. 6, 2026

Good

rogelio portillo

Feb. 27, 2026

My Agent Roy Portillo and his staff are great all the ladies there are very helpful and caring. I recommend this agency

My Agent Roy Portillo and his staff are great all the ladies there are very helpful and caring. I recommend this agency to every one

luis perez

Feb. 23, 2026

eduardo diaz

Feb. 22, 2026

never have problems,
always quick to respond

silvia guzman

Feb. 18, 2026

O feel that I am in the best insurance and I felll safe

jesus lopez garcia

Jan. 8, 2026

Always very helpful and questions answered.

lucy perez

Dec. 28, 2025

antonio vasquez

Dec. 20, 2025

Service provided is ok

ana hernandez

Dec. 16, 2025

miguel ozaeta

Oct. 14, 2025

stephen rash

Oct. 13, 2025

Very positive

bertha flores

Oct. 13, 2025

They are always very courteous and knowledgeable, they are friendly and seem to know the client.

cristina vielledent

Aug. 5, 2025

Jocelyn Torres is an excellent agent and she goes beyond the mile to help me.

michael sanchez

Jul. 30, 2025

Friendly and courteous with a strong will to answer any questions! They are very knowledgeable with product they sell an

Friendly and courteous with a strong will to answer any questions! They are very knowledgeable with product they sell and work with customers for what is best for them.

emilio rodriguez

Jan. 15, 2025

My bien

eileen jacquez

Nov. 14, 2024

bernardo olivas

Nov. 6, 2024

Your customer representatives were extremely helpful and courteous. They explained my options and benefits.
Thank you

anna davila

Nov. 2, 2024

jose acosta

Oct. 17, 2024

Like you just care about money and don't consider about reasonable terms or/and reasons.

oscar diaz

Sep. 11, 2024

Secretary's very helpful and caring

Allstate Online Review Policy

Your Local Allstate Team

Celina Portillo

Sales Team Manager

Lupe Portillo

Office Manager

Pablo Salazar

Personal Financial Representative

Veronica Arras

Customer Service Representative

Jocelyn Alarcon-Torres

Customer Service Representative

Frequently asked questions

What are your agency hours?

Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:30 PM
Saturday:
Sunday: Closed

Are you open on weekends?

Saturday:
Sunday: Closed

Can I text your agency with questions?

Yes, we have text messaging services.

What languages do you speak?

We have staff members available who speak the following languages: English, Spanish

Do you have more than one location?

No, this is our only location.

Rogelio Portillo is insurance licensed in the state(s) of New Mexico and Texas. If you do not reside in the state(s) of New Mexico or Texas, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.

Check the background of this firm on FINRA's BrokerCheck website.

you're in good hands^®