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Allstate Insurance Agent
Sal OrtizHouston, TX


Office Hours

Day of the WeekHours
MonAvailable by appointment8:30 AM - 5:30 PM
TueAvailable by appointment8:30 AM - 5:30 PM
WedAvailable by appointment8:30 AM - 5:30 PM
ThuAvailable by appointment8:30 AM - 5:30 PM
FriAvailable by appointment8:30 AM - 5:00 PM
After-hours appointments available.
Available 24/7 at

1434 Cypress Creek Pkwy,
Ste D
Houston, TX 77090


We are approximately 2 miles west of I-45 and FM 1960 in the Food Town Shopping Center at the corner of Ella Blvd and FM 1960.

Other Locations

Areas Served

Houston TX, Aldine TX, Bellaire TX

Additional Contact

Fax: (281) 587-1313


English, Italian, Hindi, Spanish, Urdu
Sal Ortiz: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Agent: Meet Sal Ortiz

I’ve loved being part of the Houston community since 1986. My family and I live in Spring, and I’ve always enjoyed the small-town feel, friendly neighbors and two-lane roads that remind me of home. This has been a great place for my wife, Leticia, and I to raise our two kids, Andy and Hannah, and our two dogs, Baxter and Mango.

Before opening the doors to my first agency in May of 1997, I spent 12 years gaining valuable experience in various roles with Allstate. I love interacting with customers, solving problems and helping others understand the importance of insurance. These are three of the biggest reasons why I decided to become an agency owner, so I could have a positive effect on local people and businesses. Because of the great support of the community, I've expanded over the years and am proud to say I have three conveniently located offices around Houston.

We’re fortunate to live in a community where there are many great things to do and places to see. My wife and I are Houston Rockets season ticket holders and members of the Houston Museum of Natural Science. We also like visiting the Hobby Center for the Performing Arts. In my free time, I enjoy fishing at the Sam Rayburn Reservoir and Galveston Bay. I also do my best to stay involved and give back to the community at every available opportunity. Some of the causes I support include the Archdiocese of Galveston-Houston, the Spring Independent School District, Knights of Columbus and several local sports teams.

My team and I are proud to have more than 30 years of insurance experience. We’re committed to providing great service, answering your questions and helping with your insurance needs. I invite you to stop by any of my three offices or give us a call today for a complimentary insurance review!

Products we offer:

  • Auto
  • Home
  • Condo
  • Renters
  • Motorcycle
  • Business
  • Life
  • ATV
  • Boat
Years of
Years in the
Education dropdown expand/collapse
Bachelor of Business Administration-University of Texas-Pan American
Awards dropdown expand/collapse
Circle of Champions-6 years
Allstate Financial Leader Award-5 years
Honor Ring-10 years
Allstate Leader's Forum-12 years
National Conference Award-3 years
Community Involvement
Community Involvement dropdown expand/collapse
SER-Jobs of Progress Vice Chairman
SER-Jobs for Progress Vice Chairman
Spring Independent School District Career & Technology Advisory Board Member
Texas School of Business Advisory Board Member
The Bridges Friends Community Center Vice President
Westfield High School Mustangs Sponsor
Knights of Columbus Member
Londonderry Lightning Bolts Swim Team Sponsor

Our team

Veronica Umanzor

Customer Service Representative
We welcomed Veronica to our team in 2009. She works hard providing great service to each customer and enjoys helping them with their insurance questions. When she's not at the office, she likes spending time with family, walking her dog and traveling. Veronica is fluent in English and Spanish and would be happy to help you!

Sinthia Torres

Licensed Sales Professional
Sinthia joined our team in August 2017. She is passionate about helping others. Her goal each day is helping see every customer walks away feeling satisfied and confident in their coverage choices. Sinthia is a self-proclaimed "master chef" and can be found cooking up a storm whenever she has the chance. Sinthia is fluent in English and Spanish.

Elizabeth Perry

Customer Care Professional
Elizabeth has been with our agency since 2017. Her favorite part of her job is working with customers to find customized options to fit their unique needs while staying within their budget. She lives in Kingwood and enjoys attending local events whenever possible. She and her husband are interested in photography and like to spend time taking photos on weekends. She also loves going to the Alexander Deussen Dog Park with her dog, Abby. Elizabeth is fluent in English and Spanish.

Daniel Hernandez

Customer Care Professional
Our agency welcomed Daniel to our team in 2018. His favorite part of the job is learning something new every day while making a difference for customers. In his free time, you might find him hanging out and playing games with his son, Niko, and his daughter, Lux. He loves going to the movies, trying new restaurants and collecting vinyl records. Daniel is fluent in English and Spanish.

Michelle Aguiluz

Customer Care Professional
Michelle has been providing great service to customers since joining our team in 2018. She loves helping customers save money whenever possible and enjoys helping them review their coverage options. She spends most of her spare time with her husband and son or attending movie premieres on Thursday nights. Michelle is fluent in English and Spanish.

Neidy Giron

Customer Care Professional
Neidy joined the Sal Ortiz Agency in April 2018. When it comes to her job, she values the ability to help local families find the right coverage at the right price. She also loves talking to many different people each day. In her free time, she loves working out, taking her pug, Stella, for morning walks and spending time with loved ones. Neidy is fluent in English and Spanish.

Patricia Canales

Licensed Sales Professional
Patricia joined our agency in September 2018. She loves helping customers review their insurance options so they can better protect what matters most to them. When she's not in the office, you can find Patricia spending time with her family, walking or running with her dog and cooking different cuisines. She’s a graduate of the University of Houston-Downtown and a member of the National Society of Leadership and Success. She’s fluent in English and Spanish.

Rita Reaves

Agency Manager

Melissa Lucich

Customer Service Manager

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Local events & news

Receive Help in 5 Languages

Our agency is proud of the diverse culture in Houston. We understand it may be more comfortable to receive service in your native language, and that’s why we have agency staff who speak English, Spanish, Urdu, Hindi and Italian ready to assist you. If you prefer service in one of these languages, let us know, and we’ll be happy to have our staff provide service that fits your needs.

Helping Protect Small Businesses in Houston

Whether you operate a shop in the heart of the community or run a home-based business, your operation is exposed to different types of risks every day. As an Allstate agency owner in Houston, I know what it’s like to run a small business. I’ll help you recognize the unique challenges you face and assist you in finding the right protection for yourself and your business. Contact me today at so we can discuss your business insurance coverage options.

Representing Allstate at the Alianza de Fútbol Tournament

The 2019 Alianza de Fútbol tournament featured some of the top amateur Hispanic soccer teams when it came to Houston in June. It was my privilege to represent Allstate at our tournament booth and meet so many wonderful fans while answering insurance-related questions. Congratulations to two Allstate Sueño Alianza players who qualified to participate in the national showcase event in Los Angeles, with an opportunity to be discovered by professional scouts.

Houston Featured in 2018 Allstate America’s Best Drivers Report®

Houston is ranked 164th in the 2018 Allstate America’s Best Drivers Report®. Produced annually since 2005, this report uses Allstate claims data to rank driving safety in the 200 largest American cities. Allstate promotes safe driving here and across the country, with innovative tools like Drivewise®. Drivewise gives you personalized, driving feedback after each trip and rewards you for safe driving. Click the “Learn More” link to see all the rankings from 2005-18, and call me to find out how you can benefit from Drivewise.

Thank you Houston

We have officially opened the doors to our new Houston location to help better serve customers. Our additional location is located at 616 FM 1960 West, Suite 528 Houston, TX 77090, near the entrance to Northwest Memorial Hospital. We look forward to working hard to assist you as you make decisions that help protect what matters most.

Small Thanks with Google

For 21 years, we’ve been helping local families protect what matters most to them. We want to thank you for your business, loyalty and friendship — the Houston community is the reason we’re proud to be your Allstate agency. This feedback helps us to improve, and it's always great to hear how we have made a difference in your life. Thank you again for teaming with us for your insurance needs!

Classic Cars Around Houston

I have been in the North Houston area for over 20 years and I’ve seen some nice classic cars driving around. If you happen to have one, learn how I can help with protection built just for classics.

Coming Together to Support Pasadena Students

It was an honor for me to be able to bring the students of Gardens Elementary a new playground after the community was impacted by Hurricane Harvey. More than 80 Allstate volunteers worked together to transform an empty site into a kid-inspired, state-of-the-art playground. It was a wonderful project, and the school’s staff members and students were overjoyed. I’m proud to be one of thousands of Allstate agents who come together for important local causes, like the rebuilding of our community.

Hurricane Harvey Support

In an effort to support those affected by Hurricane Harvey, we are striving to provide relief to those impacted. Our office can help you find ways to help you continue with your life during the process of recovering. We are so proud to work with an organization that truly cares for people. Our thoughts are with those that were affected and we stand by ready to help as Houston continues to recover and rebuild.

Volunteering at Trailpoint at The Woodlands

Our team was thrilled to volunteer their time giving back-to-school items to children at the Trailpoint at the Woodlands Apartments & Townhomes’ Back-to-School Event. We are always looking for ways to support families in the Houston area and really enjoyed helping children in our community get excited to return to school. We’re excited for a new school year, and we also are eager for our next local volunteer opportunity.

Sal Ortiz Agency 31st Anniversary

Proud to be at your service for 31 years and many more years to come!

Congratulations to Our 2016 Allstate Award Winners!

The Sal Ortiz Agency is proud to announce that Rubi (pictured on the left) won Producer of the Year Award 2016 and Veronica (pictured on the right) won the Customer Service Representative of the Year Award 2016. Congratulations to both of them on doing such a fantastic job!
Frequently Asked Questions
What are your agency hours?
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Are you open on weekends?
Saturday: Closed
Sunday: Closed
Can I text your agency with questions?
Yes, we have text messaging services.
What languages do you speak?
We have staff members available who speak the following languages: Italian, English, Hindi, Spanish, Urdu
Do you have more than one location?
Sal Ortiz is insurance licensed in the state(s) of Texas. If you do not reside in the state(s) of Texas, please go to the Find an Agent section on to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). Life insurance issued by Allstate Life Insurance Company: Northbrook, IL; and American Heritage Life Insurance Company: Jacksonville, FL. In New York, Allstate Life Insurance Company of New York: Hauppauge, NY. Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 2920 South 84th Street, Lincoln, NE 68506. (877) 525-5727.

Check the background of this firm on FINRA's BrokerCheck website.
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