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Allstate Insurance Agent
Sal OrtizHouston, TX

Office Hours

Day of the WeekHours
Mon8:30 AM - 5:30 PM
Tue8:30 AM - 5:30 PM
Wed8:30 AM - 5:30 PM
Thu8:30 AM - 5:30 PM
Fri8:30 AM - 5:00 PM
Available 24/7 at

616 FM 1960 Rd W,
Ste 530
Houston, TX 77090


Northwest corner of I-45 North and FM 1960. Chase Financial Services Building near Houston Northwest Medical Center.

Other Locations

Areas Served

Houston, Missouri City, Richmond, Stafford, Katy


English, Hindi, Italian, Spanish, Urdu
Sal Ortiz: Allstate Insurance

Local Allstate Agent: Meet Sal Ortiz

I’ve been an Allstate agency owner since I opened the doors to my Cypress Creek Parkway office in 1997. I’ve loved serving my friends and neighbors in the Houston area and, thanks to the support of this community, I'm proud to say I now have three office locations around the city. Before becoming an agency owner, I was associated with Allstate for 12 years, learning various parts of the business and gaining valuable experience. My favorite parts of my job are interacting with customers, solving problems and serving the community.

My wife, Leticia, and I have lived in Spring since 1986. The Houston area has always felt like home to us, and it's been a great place to raise our two kids, Andy and Hannah, and our two dogs, Baxter and Mango. There are many great things to see and do here. We’re Houston Rockets season ticket holders, as well as members of the Houston Museum of Natural Science. We also love visiting the Hobby Center for the Performing Arts and spending time gardening together at home. In my free time, I enjoy fishing at the Sam Rayburn Reservoir and Galveston Bay. I also give my time and resources to deserving local organizations including the Archdiocese of Galveston-Houston, the Spring Independent School District, Knights of Columbus and local youth sports teams.

My team and I are proud to have more than 30 years of insurance experience. We're committed to helping businesses and families assess their immediate and long-term needs, so they can choose the right insurance options to meet their goals. We pride ourselves on providing great service and are happy to answer all your questions. I invite you to stop by any of our three locations or give us a call today. We would love to help you!

Products we offer:

  • Auto
  • Home
  • Condo
  • Renters
  • Motorcycle
  • Business
  • Life
  • ATV
  • Boat
Education dropdown expand/collapse
Bachelor of Business Administration-University of Texas-Pan American
Awards dropdown expand/collapse
Circle of Champions-6 years
Allstate Financial Leader Award-5 years
Honor Ring-10 years
Allstate Leader's Forum-12 years
National Conference Award-3 years
Community Involvement
Community Involvement dropdown expand/collapse
SER-Jobs of Progress Vice Chairman
SER-Jobs for Progress Vice Chairman
Spring Independent School District Career & Technology Advisory Board Member
Texas School of Business Advisory Board Member
The Bridges Friends Community Center Vice President
Westfield High School Mustangs Sponsor
Knights of Columbus Member
Londonderry Lightning Bolts Swim Team Sponsor

Our team

Claudia Cantu

Licensed Sales Professional
Claudia joined our agency in 2018. She loves building relationships with customers, learning about their unique situations and helping them choose coverage options. She’s family-oriented and enjoys spending quality time with loved ones. She listens to all genres of music and frequently attends concerts at Cynthia Woods Mitchell Pavilion. She also likes going to the movies. One of Claudia's biggest goals is to set a great example for her children. Claudia is fluent in English and Spanish.

Melissa Lucich

Customer Service Manager
Melissa was welcomed to our team in December 2016. Her favorite part of her job is helping customers understand their coverage options so they can make informed choices. In her free time, she enjoys going for walks in the park with her dogs, practicing yoga and trying new restaurants. Melissa is fluent in English, Spanish and Italian.

Rita Reaves

Agency Manager

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Local events & news

Receive Help in 5 Languages

Our agency is proud of the diverse culture in Houston. We understand it may be more comfortable to receive service in your native language, and that’s why we have agency staff who speak English, Spanish, Urdu, Hindi and Italian ready to assist you. If you prefer service in one of these languages, let us know, and we’ll be happy to have our staff provide service that fits your needs.

Helping Protect Small Businesses in Houston

Whether you operate a shop in the heart of the community or run a home-based business, your operation is exposed to different types of risks every day. As an Allstate agency owner in Houston, I know what it’s like to run a small business. I’ll help you recognize the unique challenges you face and assist you in finding the right protection for yourself and your business. Contact me today at so we can discuss your business insurance coverage options.

Houston Featured in 2018 Allstate America’s Best Drivers Report®

Houston is ranked 164th in the 2018 Allstate America’s Best Drivers Report®. Produced annually since 2005, this report uses Allstate claims data to rank driving safety in the 200 largest American cities. Allstate promotes safe driving here and across the country, with innovative tools like Drivewise®. Drivewise gives you personalized, driving feedback after each trip and rewards you for safe driving. Click the “Learn More” link to see all the rankings from 2005-18, and call me to find out how you can benefit from Drivewise.
Frequently Asked Questions
What are your agency hours?
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Are you open on weekends?
Saturday: Closed
Sunday: Closed
Can I text your agency with questions?
No, we do not have text messaging services.
What languages do you speak?
We have staff members available who speak the following languages: Hindi, Italian, Spanish, English, Urdu
Do you have more than one location?
Sal Ortiz is insurance licensed in the state(s) of Texas. If you do not reside in the state(s) of Texas, please go to the Find an Agent section on to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). Life insurance issued by Allstate Life Insurance Company: Northbrook, IL; and American Heritage Life Insurance Company: Jacksonville, FL. In New York, Allstate Life Insurance Company of New York: Hauppauge, NY.