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Allstate Insurance Agent
Sal OrtizHouston, TX


Office Hours

Day of the WeekHours
Mon8:30 AM - 5:30 PM
Tue8:30 AM - 5:30 PM
Wed8:30 AM - 5:30 PM
Thu8:30 AM - 5:30 PM
Fri8:30 AM - 5:00 PM
Available 24/7 at

6737 Airline Dr
Houston, TX 77076


Located at the corner of Airline and Parker in the Kroger Shopping Center.

Other Locations

Areas Served

Houston, Humble, Katy, The Woodlands, Conroe, Cy Fair, Aldine, West University Place, Bellaire

Additional Contact

Fax: (832) 649-7541


English, Hindi, Italian, Spanish, Urdu
Sal Ortiz: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Agent: Meet Sal Ortiz

I've lived in Spring since 1986. I love the small-town feel and friendly neighbors here, and we’re fortunate to be just a short drive away from downtown Houston. My wife, Leticia, and I have enjoyed raising our two kids, Andy and Hannah, in this area. My passion for serving the community is what inspired me to open my first Allstate agency on Cypress Creek Parkway in 1997, followed by my Airline Drive location in 2012 and a third location on FM 1960 in 2018. My team and I love taking care of customers around Houston, and we look forward to continued growth.

Before opening my first agency, I spent 12 years working in various roles at Allstate. I learned valuable skills in many areas of the business, which helps me to better serve each customer. My favorite parts of the job are solving problems, interacting with customers and helping people understand their insurance options so they can make the best decisions for their families or businesses.

When I'm not in the office or participating in community events, you'll find me spending quality time with my family and our two dogs, Baxter and Mango. My wife and I love attending Houston Rockets games or visiting the Houston Museum of Natural Science. We also support the Hobby Center for Performing Arts. Some of my other hobbies include gardening, fishing at the Sam Rayburn Reservoir and giving back to the community. I enjoy volunteering for various organizations throughout the year. I'm a proud supporter of the Archdiocese of Galveston-Houston, the Spring Independent School District, Knights of Columbus and local youth sports.

When you interact with my agency, you'll notice that my team and I are committed to providing great service. We help each customer assess their immediate and long-term needs, so they can choose the right insurance options. We have more than 30 years of experience and look forward to assisting you. Please stop by or give us a call today!

Products we offer:

  • Auto
  • Home
  • Condo
  • Renters
  • Motorcycle
  • Business
  • Life
  • ATV
  • Boat
Years of
Years in the
Education dropdown expand/collapse
Bachelor of Business Administration-University of Texas-Pan American
Awards dropdown expand/collapse
Circle of Champions-6 years
Allstate Financial Leader Award-5 years
Honor Ring-10 years
Allstate Leader's Forum-12 years
National Conference Award-3 years
Community Involvement
Community Involvement dropdown expand/collapse
SER-Jobs for Progress Vice Chairman
SER-Jobs of Progress Vice Chairman
Spring Independent School District Career & Technology Advisory Board Member
Texas School of Business Advisory Board Member
The Bridges Friends Community Center Vice President
Westfield High School Mustangs Sponsor
Knights of Columbus Member
Londonderry Lightning Bolts Swim Team Sponsor

Our team

Rita Reaves

Agency Manager
Rita has interacted with customers for over 20 years. She earned her associate's degree in general studies from Lonestar College CyFair. One thing about Rita is that she’s a superhero junkie and loves comics. Rita and her family currently have four dogs and they volunteer with dog rescue operations around Houston.

Melissa Lucich

Customer Service Manager
Melissa was welcomed to our team in December 2016. Her favorite part of her job is helping customers understand their coverage options so they can make informed choices. In her free time, she enjoys going for walks in the park with her dogs, practicing yoga and trying new restaurants. Melissa is fluent in English, Spanish and Italian.

Rene Diosdado

Customer Service Representative
Rene has been part of our agency since early 2009. He enjoys getting to know customers and answering their insurance questions. When he's not in the office, you'll find him spending time with his wife, Allyson, his mom and his siblings. He also enjoys reading, traveling and spending time in nature. Rene is fluent in English and Spanish and is learning Hebrew.

Iliana Garcia

Licensed Sales Producer
Iliana, or Ana, as we call her, joined our agency in January of 2015. She enjoys working with customers and helping with their insurance needs. She is currently seeking her Bachelor of Science degree In Entertainment Business from Full Sail University. Iliana was raised in Houston, Texas and enjoys listening to music, spending time with family and all things beauty.

Rubi Garcia

Licensed Sales Producer
Winning Producer of the Year for 2016, Rubi knows a thing or two about insurance sales and customer service. Ever since she joined our agency back in May of 2015, she has been a dealmaker, closing her way to success and making a ton of customer relationships on the way. In her free time, Rubi loves to connect with Beyoncé in any level she can and when she’s not “jamming” to Queen B, you can find her in tropical destinations like Cancun or The Bahamas, which she loves so much.

Rocky Hernandez

Licensed Sales Professional
Rocky has lived in this area since 1992 and got his start in the insurance industry 10 years later. He joined our agency in 2018 and enjoys building relationships with customers and reviewing insurance options with them so they can choose the best coverage for their budget. He has lots of family members living in the Houston area and likes spending time with them whenever he can. Some of Rocky’s hobbies include drawing, practicing guitar, fishing, camping and fitness.

Aylin Lopez

Customer Care Professional
Aylin joined our team in 2018. Her first day was on her birthday – what a great way to celebrate! She loves working with customers to help them choose the right coverage options while seeing they leave with a smile on their face. Some of her favorite hobbies include listening to music, trying new foods and spending time with family. She has a hard time choosing her favorite food or type of music because she’s always trying something new. Aylin is fluent in English and Spanish.

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Local events & news

Receive Help in 5 Languages

Our agency is proud of the diverse culture in Houston. We understand it may be more comfortable to receive service in your native language, and that’s why we have agency staff who speak English, Spanish, Urdu, Hindi and Italian ready to assist you. If you prefer service in one of these languages, let us know, and we’ll be happy to have our staff provide service that fits your needs.

Representing Allstate at the Alianza de Fútbol Tournament

The 2019 Alianza de Fútbol tournament featured some of the top amateur Hispanic soccer teams when it came to Houston in June. It was my privilege to represent Allstate at our tournament booth and meet so many wonderful fans while answering insurance-related questions. Congratulations to two Allstate Sueño Alianza players who qualified to participate in the national showcase event in Los Angeles, with an opportunity to be discovered by professional scouts.

Houston Featured in 2018 Allstate America’s Best Drivers Report®

Houston is ranked 164th in the 2018 Allstate America’s Best Drivers Report®. Produced annually since 2005, this report uses Allstate claims data to rank driving safety in the 200 largest American cities. Allstate promotes safe driving here and across the country, with innovative tools like Drivewise®. Drivewise gives you personalized, driving feedback after each trip and rewards you for safe driving. Click the “Learn More” link to see all the rankings from 2005-18, and call me to find out how you can benefit from Drivewise.

Thank you Houston

We have officially opened the doors to our new Houston location to help better serve customers. Our additional location is located at 616 FM 1960 West, Suite 528 Houston, TX 77090, near the entrance to Northwest Memorial Hospital. We look forward to working hard to assist you as you make decisions that help protect what matters most.

Small Thanks with Google

For 21 years, I’ve been helping local families protect what matters most to them. I want to thank you for your business, loyalty and friendship — the Houston community is the reason I’m proud to be your Allstate agent. This feedback helps me to improve, and it's always great to hear how I have made a difference in your life. Thank you again for teaming with me for your insurance needs!

Ask Us About Pet Insurance

I am a proud pet parent of a chocolate Labrador for the past 4 years, and life is just better with a pet around. There have been some challenges, but the good news is that you can plan for some of the more difficult times by putting a pet health insurance plan in place. Learn how I can help.

Coming Together to Support Pasadena Students

It was an honor for me to be able to bring the students of Gardens Elementary a new playground after the community was impacted by Hurricane Harvey. More than 80 Allstate volunteers worked together to transform an empty site into a kid-inspired, state-of-the-art playground. It was a wonderful project, and the school’s staff members and students were overjoyed. I’m proud to be one of thousands of Allstate agents who come together for important local causes, like the rebuilding of our community.

Helping Houston in Aftermath of Harvey

Allstate’s slogan, “You're in good hands®” means more than just caring for current customers. Many were affected by Hurricane Harvey in the Houston area. Allstate and its agents worked effortlessly to create ways to provide assistance and a sense of relief by visiting areas to help clean up the neighborhood. We’re very proud to represent a company that truly cares for people, especially in a time of need. As the Houston area continues to recover, our office is ready to assist you.

Celebrating Back-to-School with Trailpoint at The Woodlands

Community contributions are very important to our agency. Ana and Rubi, members of our team, recently supported the Back-to-School Event Trailpoint at the Woodlands Apartments & Townhomes. They were proud to spend time handing out back-to-school items, coloring books and backpacks to kids in the community. It’s important to the team to support the local school system and they were happy to volunteer their time.

Celebrating 31 Years of Service!

We have been proud to serve you since 1985 and look forward to many more years of service to our Houston residents!

Congratulations to Rubi and Veronica!

The Sal Ortiz Agency is proud to congratulate our very own on their 2016 Allstate Awards! Rubi (pictured on the left) won Producer of the Year Award and Veronica (pictured on the right) won the Customer Service Representative of the Year Award. Congratulations to both of them on a job well done!
Frequently Asked Questions
What are your agency hours?
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Are you open on weekends?
Saturday: Closed
Sunday: Closed
Can I text your agency with questions?
Yes, we have text messaging services.
What languages do you speak?
We have staff members available who speak the following languages: English, Hindi, Italian, Spanish, Urdu
Do you have more than one location?
Sal Ortiz is insurance licensed in the state(s) of Texas. If you do not reside in the state(s) of Texas, please go to the Find an Agent section on to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). Life insurance issued by Allstate Life Insurance Company: Northbrook, IL; and American Heritage Life Insurance Company: Jacksonville, FL. In New York, Allstate Life Insurance Company of New York: Hauppauge, NY. Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 2920 South 84th Street, Lincoln, NE 68506. (877) 525-5727.

Check the background of this firm on FINRA's BrokerCheck website.


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