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Allstate Insurance Agency
Shores Insurance AgencyMiami Shores, FL

Office Hours

Day of the WeekHours
Mon8:30 AM - 5:00 PM
Tue8:30 AM - 5:00 PM
Wed8:30 AM - 5:00 PM
Thu8:30 AM - 5:00 PM
Fri8:30 AM - 5:00 PM
Available 24/7 at

8703 Biscayne Blvd
Miami Shores, FL 33138


Im Miami Shores: Located on Biscayne Blvd. between the 79th street and 125th street causeways

Areas Served


Additional Contact

Fax: (305) 758-6556


English, Spanish
Shores Insurance Agency: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Agency: Meet Shores Insurance Agency


I’ve been representing Allstate as an agent since 2016 in the Miami Shores community. Before moving to the community in 2013, I lived in Chicago where I had a 25-year career with the Allstate Claims Department. I worked with Allstate customers throughout the country who were affected by unexpected life events - so I understand how important it is to help you find coverage options that will work to protect what you love. The Miami Shores neighborhood is a great place to live. There are beautiful sights and genuine people who care about their neighbors. Working here allows me to better understand customers’ needs. Part of what I like best about my job is that I can help customers with options for a wide variety of coverages and services, such as motorcycle, life, auto and small business insurance. I am passionate about helping people, so you can depend on me to help you look at the big picture.

Being involved in the community is important to me because it helps build the future of Miami Shores and preserve its history. I am a mentor at The University of Miami, where I enjoy helping students learn to succeed. I’m also a volunteer with Miami Rescue Mission, Christ Journey Church and Coral Reef High School Boosters. I love dogs and one of my dogs, Rosie, is a therapy dog with the Alliance of Therapy Dogs of Dade County, so she visits the Miami Children’s Hospital every Saturday without fail. When the weather permits, I enjoy going hiking on the beach trails on Key Biscayne with my family and our three dogs.

My team and I offer assistance in English and Spanish. We would love to meet you and discuss your insurance needs. Our office is located on Biscayne Boulevard between the 79th Street and 125th Street Causeways.


Products we offer:

  • Auto
  • Home
  • Condo
  • Renters
  • Motorcycle
  • Business
  • Life
  • ATV
  • Boat
Years of
Years in the
Education dropdown expand/collapse
Bachelor of Business Administration-University of South Florida
Community Involvement
Community Involvement dropdown expand/collapse
Miami Childrens Hospital
His House Children's Home
Alliance of Therapy Dogs of Dade County
Civic Services
Civic Services dropdown expand/collapse
Therapy Dog Alliance
Christ Journey Church
Coral Reef High School Boosters
Miami Shores Chamber of Commerce
Jesuit High School Alumni Association and Advisory board
Miami Rescue Mission

Our team

Francisco Llende

Agency Principal

Kristen Torres

Licensed Sales Professional
Kristen joined our agency family in mid-2018. She’s worked in insurance since 2004 and brings many years of experience to the team for auto, life and home insurance solutions. In her spare time, Kristen volunteers for a variety of military causes supporting vets and actively deployed personnel. She loves helping customers and their families and would love to assist you, too!

Amy Llende

Sales Manager
Trained as a CPA with several years of small business experience, Amy is here to service your insurance policies and provide you superior customer service.

Amy and her family raise therapy dogs and also volunteers at the Miami Children's hospital.

Yuni Garcell

Licensed Sales Producer
Yuni is bilingual (Spanish and English) and is passionate about helping customers. She is licensed to sell Auto, Home, Condo, Renters, Boats, Motorcycles, Flood and Rvs.

Marlene Juarez Garcia

Customer Service Representative
Marlene is awesome at customer service. She is also licensed to sell Auto, Home, Renters and Condo policies.

Peter Llerena

Licensed Sales Producer
Peter is licensed to sell Auto, Home, Condo, Life, Health Benefits, Commercial, Boats, Motorcycles and Rvs

Maddie Mayhem

Agency Mascot

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The Shores Insurance Agency is Open and Here to Serve You!

Don't hesitate to give us a call, shoot us an email, or pay us a visit! We're located on Biscayne Blvd right next on Us 1 between the 79th street and 125th street causeways!

Meet Maddie, Our Agency Mascot!

Maddie is Francisco’s beloved Golden Doodle. She loves cuddling, chew toys and acting like a puppy. Her duties in the agency include greeting, face licking and spreading her paw-sitive attitude with customers and employees. She would love to meet you and vouch for options for pets we offer at the agency!
Frequently Asked Questions
What are your agency hours?
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Are you open on weekends?
Saturday: Closed
Sunday: Closed
Can I text your agency with questions?
Yes, we have text messaging services.
What languages do you speak?
We have staff members available who speak the following languages: English, Spanish
Do you have more than one location?
No, this is our only location.
*Note: In Florida, Allstate agencies are authorized to represent a number of companies that are part of the Allstate family. Through these separate and distinct companies a wide variety of insurance products are available. For example, auto insurance in Florida is available from Allstate Insurance Company, Allstate Indemnity Company and Allstate Property and Casualty Insurance Company(Home Office:Northbrook, IL). Property insurance, such as homeowners, condominium owners and renters insurance is available in Florida from Castle Key Insurance Company and Castle Key Indemnity Company(Home Offices: St. Petersburg, FL).

It's important to note that Castle Key Insurance Company and Castle Key Indemnity Company are separate and distinct companies from each other and from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Life Insurance Company. This means, for example, that property insurance products provided by Castle Key Insurance Company and Castle Key Indemnity Company are not underwritten or reinsured by Allstate Insurance Company or Allstate Life Insurance Company.

Shores Insurance Agency is insurance licensed in the state(s) of Florida. If you do not reside in the state(s) of Florida, please go to the Find an Agent section on to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). Life insurance issued by Allstate Life Insurance Company: Northbrook, IL; and American Heritage Life Insurance Company: Jacksonville, FL. In New York, Allstate Life Insurance Company of New York: Hauppauge, NY. Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 2920 South 84th Street, Lincoln, NE 68506. (877) 525-5727.

Check the background of this firm on FINRA's BrokerCheck website.


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