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Allstate Insurance Agency
Springs Insurance GroupColorado Springs, CO

Office Hours

Day of the WeekHours
Mon8:30 AM - 5:30 PM
Tue8:30 AM - 5:30 PM
Wed8:30 AM - 5:30 PM
Thu8:30 AM - 5:30 PM
Fri8:30 AM - 5:00 PM
Sat9:00 AM - 1:00 PM
Available 24/7 at

7680 Goddard St,
Ste 203
Colorado Springs, CO 80920


We are located on the corner of Academy and Montebello

Areas Served

Colorado Springs, Monument, Falcon, Fountain,, Pueblo, Woodland Park

Local Allstate Agency: Meet Springs Insurance Group

Kristie and Susan are sisters and co-agents of Allstate Springs Insurance Group. We are third generation born and raised in Leadville, CO and grew up with a traditional work ethic. Our love for the outdoors came from growing up at 2 miles high surrounded by Mt. Elbert, Mt. Massive and plenty of opportunities for skiing, fishing, and outdoors adventures. We are family oriented and strive to make customers feel like family. We enjoy being part of the community, and building local relationships is one of the best parts of our job. We know what life is like in Colorado and that you choose your car and home to fit your lifestyle and your budget. We know how important it is to do the same when it comes to insurance. We look forward to getting to know you and helping you find the solutions that meet your needs. Part of what we like best about our jobs is the ability to help customers with options for a wide variety of coverage and services. You can depend on us to help you look at the big picture.

Products we offer:

  • Auto
  • Home
  • Condo
  • Renters
  • Motorcycle
  • Business
  • Life
  • ATV
  • Boat
Years in the

Our team

Kristie Skala

Agency Owner
Kristie is an outdoor enthusiast and especially enjoys mountain trails in her Jeep. She has been involved with Colorado History as a Leadville museum tour guide growing up and enjoys exploring historic landmarks in Colorado and also around the United States. As a country music fan, she enjoys smaller venue concerts and summer festivals with friends and family. She enjoys DIY projects and working on her home. Her favorite activity is exploring and finding new adventures with her two grandchildren! When they aren't out on an adventure, she enjoys teaching them how to bake like her grandmother or how to do DIY projects like her parents taught her. Family is important to her and she spends time with her mother, son and daughter-in-law as well. She is especially excited to be working with her sister Susan and is enjoying more adventures together.
She brings a unique perspective to the agency having worked as a volunteer fire fighter and a paramedic on a 911 ambulance service. She also has specialized education and experience in Gerontology and can assist customers with unique aging needs and questions. She has been involved in with the Alzheimer's Association, Drive Smart, Prevention of Alcohol and Trauma in Youth, the Children's Hospital Jungle Mobile, Fire Prevention educational programs and others as a chair person, board member or volunteer.

Susan Clark

Susan and her husband Scott are outdoors enthusiasts and love to travel. Football season is one of their favorites and they like to travel to different states to see professional football games. Susan is always up for a new adventure. She loves to bake and specializes in homemade apple pie. Her pup Nitro is spoiled and she is a passionate dog lover. She also enjoys spoiling her great niece and nephew.
Susan has worked in the auto industry for over 15 years and is well educated on the variety of autos, accessories, and specialized coverage that may be needed to protect your vehicles. She also understands the unique weather in our area and can assist in hail coverage for your auto, boat or camper. Having personally experienced evacuation and property damage during the Waldo Canyon fires, she understands the importance of accurately documenting your home and valuables to see replacement coverages are adequate for each customer. Susan would like to schedule an appointment with you to review your policies and to help see you have the coverages you need.

Ed West

Customer Service Coordinator
Ed is the customer service specialist for our office and is usually the first face/voice you will encounter when you interact with our agency. Ed has served in various customer service positions for over twenty years and has been in insurance a little over eight years. Ed has earned his Allstate Service Champion certificate which distinguishes him as an outstanding service representative. Ed’s customer service philosophy is “Treat all customers like you would want your mother or grandmother treated.” Ed is also a proud veteran of both the U.S. Army and the Air Force. He has been married for over thirty years to his wonderful wife and they have two adult daughters. Outside of the office, Ed loves to cook, is a huge movie fanatic and has been known to often engage in a rousing game of Othello. If you don’t know about Othello you better ask somebody! The simplicity of checkers combined with the strategy of chess; what could be better? Please contact Ed with your service needs and he will be more-than-happy to assist you.

Troy Harper

Sales Manager
Frequently Asked Questions
What are your agency hours?
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
Are you open on weekends?
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
Can I text your agency with questions?
Yes, we have text messaging services.
What languages do you speak?
We have staff members available who speak the following languages: English
Do you have more than one location?
No, this is our only location.
Springs Insurance Group is insurance licensed in the state(s) of Colorado. If you do not reside in the state(s) of Colorado, please go to the Find an Agent section on to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). Life insurance issued by Allstate Life Insurance Company: Northbrook, IL; and American Heritage Life Insurance Company: Jacksonville, FL. In New York, Allstate Life Insurance Company of New York: Hauppauge, NY.
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