Allstate Insurance Agent Stephon Fleming

Allstate Insurance Agent 
Stephon FlemingNashville, TN

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Location Details

Office Hours

Day of the WeekHours
MonAvailable by appointment9:00 AM - 5:00 PM
TueAvailable by appointment9:00 AM - 5:00 PM
WedAvailable by appointment9:00 AM - 5:00 PM
ThuAvailable by appointment9:00 AM - 5:00 PM
FriAvailable by appointment9:00 AM - 5:00 PM
SatClosed
SunClosed
After-hours appointments available.
Available 24/7 at

1 Vantage Way,
Ste B115
Nashville, TN 37228
US

Map of 1 Vantage Way in Nashville

Landmarks

Located in MetroCenter @ Nashville House Office Building Suite B-115

Areas Served

Nashville, Middle TN, East & West TN, Davidson , Rutherford, Hamilton & Shelby Counties, All other counties in the State of TN

Additional Contact

Fax: (615) 463-7374

Languages

English
Stephon Fleming: Allstate Insurance

Local Allstate Insurance Agent: Stephon Fleming

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Products we offer:

20+
Years of
Experience
30+
Years in the
Community
Bachelor Of Business Administration-Talladega College
Honor Ring-2 years
Volunteer - Habitat for Humanity
Volunteer - Residential Resources
Volunteer - Affordable Housing
Member of the Nashville Area Chamber of Commerce
Former Little League Basketball Coach

Allstate Insurance Agent Reviews

Rating 0.5
Rating 5.0
Our claim was handled excellently by Deseria Wallace, who always responded quickly and explained the procedures clearly.
Our claim was handled excellently by Deseria Wallace, who always responded quickly and explained the procedures clearly. We could not have asked for better.
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Agent Response
Hi Michael, thank you for your kind words! We're t
Hi Michael, thank you for your kind words! We're thrilled to hear that you received excellent service and clear communication. We strive to offer the best support possible. If you need anything else, feel free to reach out.
Rating 4.5
Mdu
9
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Agent Response
Thank you, Jerry, for your positive rating! We're
Thank you, Jerry, for your positive rating! We're glad to know you're satisfied with our services. If you have any further feedback or questions, feel free to reach out to StephonDFleming@allstate.com. We appreciate your support!
Rating 5.0
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Agent Response
Thank you, William, for your positive feedback and
Thank you, William, for your positive feedback and for being a valued customer. We're thrilled to know you're satisfied with our services. Your trust in us is greatly appreciated. If you ever have any questions or need assistance, feel free to reach out.
Rating 5.0
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Agent Response
Thank you, Dorthea, for the 5-star rating! We tru
Thank you, Dorthea, for the 5-star rating! We truly appreciate your support and are glad you had a great experience. We look forward to helping you again in the future.
Rating 5.0
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Agent Response
Thank you, Richard, for your positive feedback and
Thank you, Richard, for your positive feedback and for being a valued customer. We're thrilled to hear that you're satisfied with our services. Your trust in us is greatly appreciated, and we're here to continue providing reliable support for all your insurance needs.
Rating 5.0
Your staff is wonderful and I seem to get all the information that I need thank you so much
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Agent Response
Thank you, Liz, for your kind words! We're thrille
Thank you, Liz, for your kind words! We're thrilled to hear that our staff has been helpful and that you received all the information you needed. Your satisfaction is our priority, and we appreciate your feedback.
Rating 0.0
Nonresponsive and misrepresented my policy. My home was hit by a natural disaster and all I needed from Stephon Flemming
Nonresponsive and misrepresented my policy. My home was hit by a natural disaster and all I needed from Stephon Flemming was a copy of my policy. After 10+ requests, he sent me junk mail claiming it was my policy. It wasn’t. Then he doubled down. We both know what an insurance policy is, and that wasn’t it. Then he stopped responded. I eventually received a copy of my policy directly from Allstate. Very disappointing experience. Now Allstate is denying my claim for living expenses while my home was uninhabitable, contrary to the express terms of my policy.
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Agent Response
Hi Lindsey, We are truly sorry to hear about the
Hi Lindsey,
We are truly sorry to hear about the hardship you experienced following the natural disaster. Situations like that are incredibly stressful, and we never want any customer to feel unsupported during such a difficult time.

Our agency takes all document requests and client communications very seriously. Policy documents are typically available directly through Allstate via your online account or by request through customer care, and we are always happy to assist in facilitating that process. We regret any frustration you experienced while trying to obtain your policy documents.

Regarding your claim and living expense coverage, claim determinations are handled directly by Allstate’s claims department based on the specific facts of the loss and the terms and conditions outlined in the policy contract. While our agency does not make claim decisions, we are absolutely willing to help review your coverage with you and connect you with the appropriate claims representatives for further clarification or appeal options.

Please contact our office directly at your convenience so we can further discuss your concerns in detail and work toward a resolution. We are committed to supporting our clients and appreciate the opportunity to address this matter.

Stephon D. Fleming
Agency Owner
Fleming & Associates, LLC
615-463-7373

Rating 0.0
Rating 5.0
Great service
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Agent Response
Thank you, Tony, for your kind words and the 5-sta
Thank you, Tony, for your kind words and the 5-star rating! We're thrilled to hear that you had a great experience with our service. Your satisfaction is our priority, and we look forward to continuing to meet your insurance needs.
Rating 4.5
Service are good.
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Agent Response
Thank you for your feedback, Korby. We're glad to
Thank you for your feedback, Korby. We're glad to hear you're satisfied with our service. If you have any further suggestions or need assistance, feel free to reach out. We appreciate your support!
Rating 4.5
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Agent Response
Thank you, Daniel, for your feedback and for being
Thank you, Daniel, for your feedback and for being a valued customer. We're glad to hear you had a positive experience with us. If you have any further suggestions or concerns, please feel free to reach out to StephonDFleming@allstate.com. Your trust means a lot to us!
Rating 5.0
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Agent Response
Thank you, Andrea, for your positive feedback! We'
Thank you, Andrea, for your positive feedback! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we're here to help with any of your insurance needs. We appreciate your trust in our agency!
Rating 1.0
I've reached out to my agent to discuss why my rates continue to increase. I've not received a response as of 01.09.26.
I've reached out to my agent to discuss why my rates continue to increase. I've not received a response as of 01.09.26. No one at the agency has proactively reached out with suggestions, ideas, or options for a rate view.
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Agent Response
Hi Peter, Thank you for bringing this to our at
Hi Peter,
Thank you for bringing this to our attention. We sincerely apologize for the lack of follow up and understand how frustrating rate increase can be- especially when you are waiting for guidance or options. This is not the level of communication or service we strive to provide. We would appreciate the opportunity to review your policy, explain the changes, and explore any available options. Gloria Smith from our office will reach out to you ASAP. Thank you for your feedback- it helps us to improve.
Rating 5.0
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Agent Response
Thank you, Brian, for your positive feedback! We'r
Thank you, Brian, for your positive feedback! We're thrilled to hear that you had a great experience with us. Your satisfaction is our priority, and we're grateful for your trust in our services. If you ever need assistance, feel free to reach out.
Rating 5.0
Helpful and knowledgeable!
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Agent Response
Thank you, Anthony, for your kind words! We're thr
Thank you, Anthony, for your kind words! We're thrilled to hear that you found our team helpful and knowledgeable. Your satisfaction is our priority, and we appreciate your trust in us. If you need any further assistance, feel free to reach out.
Rating 5.0
Very good 👍
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Agent Response
Thank you, Gerald, for your positive feedback! We'
Thank you, Gerald, for your positive feedback! We're thrilled to hear that you had a great experience with us. If you ever need assistance, feel free to reach out.
Rating 3.5
GOOD


1
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Agent Response
Thank you, Richard, for your feedback. We apprecia
Thank you, Richard, for your feedback. We appreciate you taking the time to share your experience with us. If you have any specific concerns or questions, please feel free to reach out to us. We're here to help!
Rating 5.0
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Agent Response
Thank you, Gwen, for your wonderful feedback and f
Thank you, Gwen, for your wonderful feedback and for being a valued customer. We're thrilled to know you're satisfied with our services. Your trust means a lot to us, and we're here to support you with any insurance needs.
Rating 4.0
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Agent Response
Thank you, Peter, for your feedback and for being
Thank you, Peter, for your feedback and for being a valued customer. We're glad to hear you had a positive experience with us. If you have any further questions or need assistance, please feel free to reach out, your trust is important to us.

Frequently asked questions

What are your agency hours?
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Are you open on weekends?
Saturday: Closed
Sunday: Closed
Can I text your agency with questions?
Yes, we have text messaging services.
What languages do you speak?
We have staff members available who speak the following languages: English
Do you have more than one location?
No, this is our only location.
Stephon Fleming is insurance licensed in the state(s) of Tennessee. If you do not reside in the state(s) of Tennessee, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

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