Allstate Insurance Agent
Steven Chafin, Spring Branch, TX

CFP®, CRPC

172 Creekside Park Rd

Spring Branch, TX 78070

Call

(830) 620-5889to quote by phone

Call

(830) 620-5889to quote by phone

Call

(830) 620-5889to quote by phone

Call

(830) 620-5889to quote by phone

Select a product to get a quote

Motorcycle insurance

ATV insurance

Location Details

Office Hours

Day of the Week	Hours
Mon	Available by appointment8:30 AM - 5:30 PM
Tue	Available by appointment8:30 AM - 5:30 PM
Wed	Available by appointment8:30 AM - 5:30 PM
Thu	Available by appointment8:30 AM - 5:30 PM
Fri	Available by appointment8:30 AM - 5:30 PM
Sat	Available by appointment
Sun	Closed

After-hours appointments available.

Available 24/7 at

(830) 620-5889

172 Creekside Park Rd
Spring Branch, TX 78070
US

Map of 172 Creekside Park Rd in Spring Branch

Landmarks

We are located in the Creekside Park business complex on Hwy 46 just ½ mile west of Hwy 281.

Areas Served

Spring Branch, New Braunfels, Boerne, San Antonio, Blanco

Languages

English, Spanish

Social

Steven Chafin: Allstate Insurance

You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Insurance Agent: Steven Chafin

Steve Chafin

Kris and Steve with Free Water at Guadalupe State Park

Kris and Steve on Day 1.

2 year celebration

Beatriz

I’ve gotten to know many local families as an Allstate agent in Spring Branch. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I know what life is like here in Spring Branch – that you choose your car and your home to fit your lifestyle and your budget. I also know how important it is to do the same when it comes to insurance. I look forward to getting to know you and helping you to find the solutions that meet your needs.

Part of what I like best about my job is that I can offer customers options for a wide variety of coverage and services. You can depend on me to help you look at the big picture.

I’m committed to helping Spring Branch residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I’m available to answer your questions. If you’re already a customer, I’m ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call me today.

Part of what I like best about my job is that I can offer customers options for a wide variety of coverage and services. You can depend on me to help you look at the big picture.

Products we offer:

Car Insurance Agent in Spring Branch
Car Insurance Agent in Spring Branch
Helps protect you and your vehicle if you’re involved in a car accident. At a minimum, you’ll likely need bodily injury liability and property damage liability to meet state auto insurance coverage requirements and help protect your finances if you cause an accident that injures another driver or damages their property. We also offer uninsured motorist coverage to help with your expenses if you’re hit by a driver without insurance. If you’re looking for coverage to help protect your vehicle, you might want to consider collision coverage and comprehensive coverage, which help pay repair costs if your car is damaged in a covered loss. And, optional coverages, like new car replacement coverage or loan/lease gap coverage help protect your investment in a brand-new car. I can help you choose a combination of coverages that fulfill state requirements and meet your needs. Give me a call to get a car insurance quote today!
get a quote
Home Insurance Agent in Spring Branch
Home Insurance Agent in Spring Branch
Helps provide protection for your house (dwelling) and your family’s liability as well as the things you own in and around your home such as “other structures” (detached garage, fence, etc.), your personal property (furniture, clothing, etc.) against covered perils such as fire, theft, wind/hail and more. Call me today for a homeowners insurance quote and I’ll help you get the protection your home needs and the savings you deserve with our money-saving discounts.
get a quote
Condo Insurance Agent in Spring Branch
Condo Insurance Agent in Spring Branch
Helps protect the portion of your condo, co-op or townhome for which you are responsible for (inside structure, permanent fixtures, cabinets, etc.) with dependable coverage. Condo policies are HO-6 compliant, and cover family liability and personal belongings against covered perils such as fire, theft, vandalism and more. Contact me today for a quote!
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Renters Insurance Agent in Spring Branch
Renters Insurance Agent in Spring Branch
Helps protect your personal belongings inside or outside your apartment from accidents such as, fire, theft, vandalism, and cover family liability. Give me call today to review what type of coverage makes sense for where you live and what you own.
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Landlords & Hosts Insurance Agent in Spring Branch
Landlords & Hosts Insurance Agent in Spring Branch
Helps protect the structure of your rental property, from covered accidents such as fire, wind/hail, vandalism and more. It also offers protection for the liability you might face as an owner. Let’s chat about the right coverage for your additional property!
Motorcycle Insurance Agent in Spring Branch
Motorcycle Insurance Agent in Spring Branch
Our motorcycle policies include the basic coverage you may need, like liability coverage, which includes passenger liability coverage and uninsured motorist coverage. You can further customize your motorcycle policy with collision coverage and comprehensive coverage to help protect your bike. And, if you have a customized ride, you can help protect your aftermarket gear with optional equipment coverage. Contact me to learn about motorcycle insurance discounts and to get started with a quote for a policy that fits your needs.
get a quote
Business Insurance Agent in Spring Branch
Business Insurance Agent in Spring Branch
Allstate Business Insurance protects your business in ways other insurance might not. A business owners policy (BOP) usually includes three common types of coverage to help protect you and your small business: property coverage, general liability coverage and business interruption coverage. In addition to these basic coverages, the Allstate Business Owners Policy can be customized with additional protection to help cover more aspects of your business. I can help you tailor a policy to fit your small business’s needs. As a small business owner myself, I understand how important it is to protect what you’ve worked so hard to build. Call me for a free review of your current business policy and to learn more about insurance solutions to help protect you, your business and your employees.
Life Insurance Agent in Spring Branch
Life Insurance Agent in Spring Branch
Protect the life you want, for those that matter most. A life insurance policy can help provide financial security for your loved ones by covering expenses like the mortgage, college tuition, and other everyday living costs. Call me today to learn about the different types of coverage Allstate offers.
ATV Insurance Agent in Spring Branch
ATV Insurance Agent in Spring Branch
Help protect yourself and your all-terrain vehicle against the unexpected. We offer bodily injury liability coverage and property damage liability coverage on your ATV insurance policy. If you injure someone else or damage their property while driving your ATV, liability coverage helps pay the other person’s medical or repair bills. If your ATV is damaged in a crash, collision coverage may help. Collision coverage for your ATV helps pay for repairs if you hit another object, such as a fence or a tree. Finally, you may want to consider comprehensive coverage for your ATV in case it’s stolen, vandalized or damaged by hail or fire. Give me a call to get a quote on an ATV insurance policy today!
get a quote
Boat Insurance Agent in Spring Branch
Boat Insurance Agent in Spring Branch
Helps cover your boat on and off the water. Watercraft liability coverage helps pay for another person’s expenses if you injure them or damage their property with your boat. If you’re injured in a boating accident, watercraft medical payments coverage helps pay for your medical bills. Need to repair damage to your boat after an accident? Property coverage for your boat helps cover a crash with another boat or object (like a pier or buoy). It also helps cover theft, vandalism or fire. Help protect your boat against these covered perils during the on- and off-season. We also offer additional coverage for things like your boat trailer, fishing equipment and even towing or fuel delivery when you’re stranded. Need a boat insurance quote? Give me a call today!

Allstate Insurance Agent Reviews

zoi galindo

Apr. 21, 2026

Agent Response

Thank you, Zoi, for your wonderful review! We're t

Thank you, Zoi, for your wonderful review! We're thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and we're grateful for your trust in our services. If you ever need assistance, feel free to reach out.

julia nganga

Feb. 27, 2026

Agent Response

Thank you, Julia, for your positive feedback! We'r

Thank you, Julia, for your positive feedback! We're thrilled to hear that you're satisfied with our services. Your trust and support mean a lot to us. If you ever need assistance, feel free to reach out. We're here to help!

david harris

Feb. 19, 2026

Very satisfied

Agent Response

Thank you, David, for your positive feedback! We a

Thank you, David, for your positive feedback! We are very happy to hear that you're satisfied with our services. Your trust means a lot to us, and we're here to help whenever you need.

may hill

Feb. 11, 2026

Agent Response

Thank you, May, for your wonderful feedback! We're

Thank you, May, for your wonderful feedback! We're thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and we're here to assist you whenever you need. We appreciate your trust in our services.

michael ross

Feb. 2, 2026

Was satisfied with the price

Agent Response

Thank you, Michael, for sharing your positive expe

Thank you, Michael, for sharing your positive experience with us! We're thrilled to hear that you were satisfied with the price. Price is always important, of course having the right coverage is even more important. Your satisfaction is our priority, and we appreciate your feedback. If you need any assistance, feel free to reach out.

frieda shupe

Feb. 1, 2026

Very knowledgeable and friendly.

Agent Response

Thank you, Frieda, for your kind words and positiv

Thank you, Frieda, for your kind words and positive rating! We're thrilled to hear that you found our team knowledgeable and friendly. Your feedback is greatly appreciated, and we're here to assist you with any insurance needs.

jack barker

Jan. 26, 2026

Ok but for someone with a perfect driving record price should be lot cheaper

Agent Response

Hi Jack, thank you for sharing your feedback. We u

Hi Jack, thank you for sharing your feedback. We understand your concern about pricing, especially with a perfect driving record. Please reach out to stevechafin1@allstate.com to discuss your policy further. Pricing is not established at the agency, but we do want to make sure you are covered properly and have all of the discount available to you. We appreciate your input and hope to assist you better.

rebecca rojo

Jan. 10, 2026

Agent Response

Thank you, Rebecca, for your wonderful feedback! W

Thank you, Rebecca, for your wonderful feedback! We're thrilled to hear that you had a positive experience with us. Your trust and satisfaction mean a lot, and we're here to continue providing reliable service. If you ever need assistance, feel free to reach out.

ted weeks

Jan. 7, 2026

No one ever talks to me. Not sure I have the best coverage.

Agent Response

Hi Ted, thank you for sharing your feedback. We un

Hi Ted, thank you for sharing your feedback. We understand the importance of communication and want to ensure you feel confident in your coverage. Please reach out to stevechafin1@allstate.com so we can address your concerns and assist you further.

jane pollock

Jan. 6, 2026

Lack follow thru

Agent Response

Hi Jane, thank you for sharing your feedback. I'm

Hi Jane, thank you for sharing your feedback. I'm sorry to hear about your experience with follow-through. We strive to provide reliable service, and your input is valuable. I have been told you are not referring to our office, but please let me know if I am wrong.

Please feel free to reach out to stevechafin1@allstate.com so we can address your concerns directly.

Thank you.

Steve

dana graves

Dec. 19, 2025

I have had a good experience. My only concern is that I paid my policy in full and then I later got a bill for some addi

I have had a good experience. My only concern is that I paid my policy in full and then I later got a bill for some additional amount which was not really clear what it was for.

Agent Response

Hi Dana, thank you for being a valued customer and

Hi Dana, thank you for being a valued customer and sharing your experience. I'm glad to hear it was mostly positive. I understand your concern about the unexpected bill. Please reach out to stevechafin1@allstate.com for clarification. We're here to help!

gloria zacharias

Dec. 15, 2025

Very satisfied. Thk u.

Agent Response

Thank you, Gloria, for your kind words and perfect

Thank you, Gloria, for your kind words and perfect rating! We're thrilled to hear you're very satisfied with our service. Your trust means a lot to us. If you ever need assistance, feel free to reach out.

frank dungan

Oct. 21, 2025

Agent Response

Thank you, Frank, for your positive feedback! We'r

Thank you, Frank, for your positive feedback! We're thrilled to know you're satisfied with our services. Your trust and support as a valued customer mean a lot to us. If you ever need assistance, feel free to reach out.

edith munoz

Oct. 16, 2025

Excelente servicio

Agent Response

Gracias, Edith, por compartir tu experiencia posit

Gracias, Edith, por compartir tu experiencia positiva con nosotros. Nos alegra saber que estás satisfecha con nuestro servicio. Siempre estamos aquí para ayudarte con tus necesidades de seguro. ¡Gracias por confiar en nosotros!

thomas dimler

Oct. 14, 2025

Very good agency with very good people that’s what makes a difference

Agent Response

Thank you, Thomas, for your kind words! We're thri

Thank you, Thomas, for your kind words! We're thrilled to hear that our team's dedication makes a difference for you. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you ever need assistance, we're here to help!

judy barbee

Oct. 4, 2025

Agent Response

Hi Judy, Thank you for sharing your feedback. I'

Hi Judy,

Thank you for sharing your feedback. I'm sorry we did not meet your expectations. We value your input and would like to address your concerns. Please feel free to reach out to stevechafin1@allstate.com so we can assist you further. Your satisfaction is important to us.

Best regards,

Steven Chafin: Allstate Insurance

steven chafin

Oct. 3, 2025

Very professional and empathetic to our needs!

margaret ross

Aug. 22, 2025

I think we got good service and friendly sales person.

Agent Response

Thank you Margaret. We truly appreciate you trust

Thank you Margaret. We truly appreciate you trusting us with your family's protection. We take it very serious. Steve

luci stubbs

May. 20, 2025

easy,professional,but still with a caring attitude.

Agent Response

Thank you, Luci! We really appreciate the positiv

Thank you, Luci! We really appreciate the positive feedback.

Steve

patsy mccord

Apr. 28, 2025

Agent Response

Thank you for the review, Patsy! Steve

Allstate Online Review Policy

Frequently asked questions

What are your agency hours?

Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:30 PM
Saturday:
Sunday: Closed

Are you open on weekends?

Saturday:
Sunday: Closed

Can I text your agency with questions?

No, we do not have text messaging services.

What languages do you speak?

We have staff members available who speak the following languages: English, Spanish

Do you have more than one location?

No, this is our only location.

Steven Chafin is insurance licensed in the state(s) of Texas. If you do not reside in the state(s) of Texas, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.

Check the background of this firm on FINRA's BrokerCheck website.

you're in good hands^®