Gary Hunter
Licensed Insurance Agent
Allstate Insurance Agent
Steven Rivera, Chester, VA
Notice
Notice
(804) 674-4000to quote by phone
(804) 674-4000to quote by phone
Select a product to get a quoteSelect a product to get a quote
Location Details
![]()
Office Hours
| Day of the Week | Hours |
|---|---|
| Mon | 9:00 AM - 5:00 PM |
| Tue | 9:00 AM - 5:00 PM |
| Wed | 9:00 AM - 5:00 PM |
| Thu | 9:00 AM - 5:00 PM |
| Fri | 9:00 AM - 5:00 PM |
| Sat | Available by appointment |
| Sun | Closed |
After-hours appointments available.
Available 24/7 at
(804) 674-4000
10330 Iron Bridge Rd Chester, VA 23831 US
Landmarks
Located on the corner of Iron Bridge (RT 10) and Centralia Rd.
Areas Served
Chester, Tri-Cities, Chesterfield, Richmond, Henrico, Mechanicsville
Languages
English, Spanish
Steven Rivera: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck
Local Allstate Insurance Agent: Steven Rivera
I’ve gotten to know many local families as an Allstate agent in Chester. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I know what life is like here in Chester – that you choose your car and your home to fit your lifestyle and your budget. I also know how important it is to do the same when it comes to insurance. I look forward to getting to know you and helping you to find the solutions that meet your needs.
Part of what I like best about my job is that I can offer customers options for a wide variety of coverage and services. You can depend on me to help you look at the big picture.
I’m committed to helping Chester residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I’m available to answer your questions. If you’re already a customer, I’m ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call me today.
I’ve gotten to know many local families as an Allstate agent in Chester. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I know what life is like here in Chester – that you choose your car and your home to fit your lifestyle and your budget. I also know how important it is to do the same when it comes to insurance. I look forward to getting to know you and helping you to find the solutions that meet your needs.
Part of what I like best about my job is that I can offer customers options for a wide variety of coverage and services. You can depend on me to help you look at the big picture.
I’m committed to helping Chester residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I’m available to answer your questions. If you’re already a customer, I’m ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call me today.
Products we offer:
- Car Insurance Agent in Chester
Car Insurance Agent in Chester
- Home Insurance Agent in Chester
Home Insurance Agent in Chester
- Condo Insurance Agent in Chester
Condo Insurance Agent in Chester
- Renters Insurance Agent in Chester
Renters Insurance Agent in Chester
- Motorcycle Insurance Agent in Chester
Motorcycle Insurance Agent in Chester
- Business Insurance Agent in Chester
Business Insurance Agent in Chester
- Life Insurance Agent in Chester
Life Insurance Agent in Chester
- ATV Insurance Agent in Chester
ATV Insurance Agent in Chester
- Boat Insurance Agent in Chester
Boat Insurance Agent in Chester
20+
Years of
Experience
Experience
15+
Years in the
Community
Community
Your Local Allstate Team
Tina Lewis
General Manager
Hi, I’m Tina Rivera. I’m passionate about helping people feel confident and protected when it comes to their insurance. I work with individuals, families, and business owners across Virginia to help them have the right coverag
Hi, I’m Tina Rivera. I’m passionate about helping people feel confident and protected when it comes to their insurance. I work with individuals, families, and business owners across Virginia to help them have the right coverage in place—without the confusion or overwhelm that can sometimes come with it.
I believe insurance is more than just a policy—it’s about protecting your home, your business, and the life you’ve worked hard to build. That’s why I take the time to listen, understand your needs, and walk you through your options in a clear and honest way.
Whether you’re reviewing your current coverage, starting fresh, or just have questions, I’m here to help every step of the way. My goal is to be someone you can rely on—not just today, but for the long term.
I believe insurance is more than just a policy—it’s about protecting your home, your business, and the life you’ve worked hard to build. That’s why I take the time to listen, understand your needs, and walk you through your options in a clear and honest way.
Whether you’re reviewing your current coverage, starting fresh, or just have questions, I’m here to help every step of the way. My goal is to be someone you can rely on—not just today, but for the long term.
Lacy Tate
Licensed Agent
As a Chester native, it means a lot to represent my Allstate agency in the community that raised me. I’m passionate about helping my neighbors protect what matters most, and I take pride in working with individuals and families
As a Chester native, it means a lot to represent my Allstate agency in the community that raised me. I’m passionate about helping my neighbors protect what matters most, and I take pride in working with individuals and families from all walks of life to find coverage that fits their needs and supports their future.
Diana Centeno
Licensed Agent
Edgar Jimenez
Licensed Agent
Jeffrey Layne
Personal Financial Representative
Jeffrey R Layne, CLU, ChFC, LUTCF, FSCP
Professional Qualifications
• Began financial services career in 1990
• Allstate Top Personal Financial Representative in USA in 2018
• Million Dollar Round Table (MDRT) Quali
Jeffrey R Layne, CLU, ChFC, LUTCF, FSCP
Professional Qualifications
• Began financial services career in 1990
• Allstate Top Personal Financial Representative in USA in 2018
• Million Dollar Round Table (MDRT) Qualifier since 2016 COT in 2025
• Allstate Premier Financial since 2017
• Financial Services Certified Professional (FSCP), 2016
• Joined Allstate October 2015
• Life Underwriter Training Council Fellow (LUTCF), 2012
• Central Virginia Chapter of WVU Alumni Association, 2003 – 2009 President
• Society of Financial Service Professionals, Richmond Chapter 2002 – 2003 President
• Chartered Life Underwriter (CLU), 1995, Chartered Financial Consultant (ChFC), 1996
• Virginia Certified Instructor, 1995 - Present
Licenses
• Life & Health License – Virginia, North Carolina, West Virginia, Montana
• Married to Madonna with six children and three grandchildren
• Lived in Richmond since 1990
• Graduate of West Virginia University
• Life Member of the West Virginia University Alumni Association
• 2011 Recipient of the John F. Nicholas Jr. Chapter Leadership Award - WVU Alumni Association
Professional Qualifications
• Began financial services career in 1990
• Allstate Top Personal Financial Representative in USA in 2018
• Million Dollar Round Table (MDRT) Qualifier since 2016 COT in 2025
• Allstate Premier Financial since 2017
• Financial Services Certified Professional (FSCP), 2016
• Joined Allstate October 2015
• Life Underwriter Training Council Fellow (LUTCF), 2012
• Central Virginia Chapter of WVU Alumni Association, 2003 – 2009 President
• Society of Financial Service Professionals, Richmond Chapter 2002 – 2003 President
• Chartered Life Underwriter (CLU), 1995, Chartered Financial Consultant (ChFC), 1996
• Virginia Certified Instructor, 1995 - Present
Licenses
• Life & Health License – Virginia, North Carolina, West Virginia, Montana
• Married to Madonna with six children and three grandchildren
• Lived in Richmond since 1990
• Graduate of West Virginia University
• Life Member of the West Virginia University Alumni Association
• 2011 Recipient of the John F. Nicholas Jr. Chapter Leadership Award - WVU Alumni Association
Allstate Insurance Agent Reviews
Rating 0.0
Rating 5.0
Agent Response
Thank you, Jairon, for your positive feedback! We'
Thank you, Jairon, for your positive feedback! We're thrilled to know you're satisfied with our services. Your trust and support mean a lot to us. If you ever need assistance, feel free to reach out.
Rating 5.0
Agent Response
Thank you, Betty, for your wonderful feedback! We'
Thank you, Betty, for your wonderful feedback! We're thrilled to know you're satisfied with our services. As a valued customer, your trust and support mean a lot to us. If you ever need assistance, feel free to reach out.
Rating 4.0
Agent Response
Thank you, Natalie, for your feedback and for bein
Thank you, Natalie, for your feedback and for being a valued customer. We're glad to hear you're satisfied with our services. If you have any further questions or need assistance, please don't hesitate to reach out to STEVENRIVERA@ALLSTATE.COM. Your trust means a lot to us!
Rating 5.0
Agent Response
Thank you, Shawn, for your positive feedback! We'r
Thank you, Shawn, for your positive feedback! We're thrilled to hear that you're satisfied with our services. Your trust and support mean a lot to us. If you ever need assistance, feel free to reach out.
Rating 3.5
Agent Response
Hi Luis, thank you for sharing your feedback. We a
Hi Luis, thank you for sharing your feedback. We appreciate your perspective and are always looking to improve our services. If you have any specific concerns, please feel free to reach out to STEVENRIVERA@ALLSTATE.COM. Your satisfaction is important to us.
Rating 5.0
Positive
Agent Response
Thank you so much for your positive feedback, Bren
Thank you so much for your positive feedback, Brenda! We're thrilled to hear that you had a great experience with our agency. Your satisfaction is our top priority, and we're here to assist you with any of your insurance needs. We appreciate your trust in us!
Rating 3.5
Customer service is good, helpful and friendly
.I take issue with your review of a claim I submitted. My siding was
Customer service is good, helpful and friendly
.I take issue with your review of a claim I submitted. My siding was dented from the weather and faded but was told it you all would only repair the damage part.
..my house is over 30 years old.all the homes in my neighborhood were totally repaired by their insurance.
.I take issue with your review of a claim I submitted. My siding was dented from the weather and faded but was told it you all would only repair the damage part.
..my house is over 30 years old.all the homes in my neighborhood were totally repaired by their insurance.
Agent Response
Hi Bettie, Thank you for your review and for the k
Hi Bettie, Thank you for your review and for the kind words about our customer service—we truly appreciate it.
We understand your frustration with the claim outcome. Insurance is designed to restore your home to its condition prior to the loss, not to replace undamaged areas. Because of that, coverage typically applies to the direct storm-related damage only, which often results in repairing or replacing just the affected portion—especially when age, wear, or fading are factors.
We know it can be frustrating when comparing to other homes, but each policy and claim can differ.
If you’d like, we’re happy to review the details with you to ensure everything was handled correctly. Please feel free to reach out at stevenrivera@allstate.com anytime.
We understand your frustration with the claim outcome. Insurance is designed to restore your home to its condition prior to the loss, not to replace undamaged areas. Because of that, coverage typically applies to the direct storm-related damage only, which often results in repairing or replacing just the affected portion—especially when age, wear, or fading are factors.
We know it can be frustrating when comparing to other homes, but each policy and claim can differ.
If you’d like, we’re happy to review the details with you to ensure everything was handled correctly. Please feel free to reach out at stevenrivera@allstate.com anytime.
Rating 4.5
I feel like everyone has been very nice
Agent Response
Thank you, Zina, for your kind words and for being
Thank you, Zina, for your kind words and for being a valued customer. We're delighted to hear that you've had a positive experience with our team. If you have any further feedback or need assistance, feel free to reach out to STEVENRIVERA@ALLSTATE.COM.
Rating 5.0
Agent Response
Thank you, William, for your positive feedback! We
Thank you, William, for your positive feedback! We're thrilled to hear that you had a great experience with us. Your trust and satisfaction are our top priorities. If you ever need assistance, feel free to reach out.
Rating 5.0
Agent Response
Thank you, Hyman, for your positive feedback and f
Thank you, Hyman, for your positive feedback and for being a valued customer. We're thrilled to know you're satisfied with our services. Your trust in us is greatly appreciated, and we're here to assist you whenever you need.
Rating 4.5
very good
Agent Response
Thank you, Donald, for your positive feedback! We'
Thank you, Donald, for your positive feedback! We're glad to hear you had a very good experience with us. If you have any further questions or need assistance, feel free to reach out. Your satisfaction is important to us!
Rating 5.0
Agent Response
Thank you, Wesley, for your positive feedback! We'
Thank you, Wesley, for your positive feedback! We're thrilled to hear that you had a great experience with us. As a valued customer, your trust and satisfaction are our top priorities. If you ever need assistance, feel free to reach out.
Rating 1.5
Agent Response
Hi Harold,
Thank you for sharing your feedback.
Hi Harold,
Thank you for sharing your feedback. I'm sorry to hear about your experience. We value your long-term relationship with us and want to address your concerns. Please reach out to STEVENRIVERA@ALLSTATE.COM so we can assist you further.
Best regards,
Steven Rivera: Allstate Insurance
Thank you for sharing your feedback. I'm sorry to hear about your experience. We value your long-term relationship with us and want to address your concerns. Please reach out to STEVENRIVERA@ALLSTATE.COM so we can assist you further.
Best regards,
Steven Rivera: Allstate Insurance
Rating 5.0
Agent Response
Thank you, Daryl, for your positive feedback! We'r
Thank you, Daryl, for your positive feedback! We're thrilled to know you're satisfied with our services. Your trust and support as a valued customer mean a lot to us. If you ever need assistance, feel free to reach out.
Rating 4.0
Agent Response
Thank you, Dorothy, for your feedback and for bein
Thank you, Dorothy, for your feedback and for being a valued customer. We're glad to hear your positive experience with our insurance services. If you have any further suggestions or concerns, please feel free to reach out to STEVENRIVERA@ALLSTATE.COM. Your satisfaction is important to us.
Rating 5.0
Great
Agent Response
Thank you, Donald, for your positive feedback! We'
Thank you, Donald, for your positive feedback! We're glad to hear you had a very good experience with us. If you have any further questions or need assistance, feel free to reach out. Your satisfaction is important to us!
Rating 2.0
Agent Response
Hi Stephany, thank you for sharing your feedback.
Hi Stephany, thank you for sharing your feedback. I'm sorry to hear about your experience. We value your input and would like to address your concerns. Please reach out to STEVENRIVERA@ALLSTATE.COM so we can assist you further. Your satisfaction is important to us.
Rating 0.0
Premiums for homeowners and car insurance have skyrocketed over the past 18 months.
Agent Response
Thank you for sharing your feedback, Claude. I und
Thank you for sharing your feedback, Claude. I understand your concerns about the rising premiums for homeowners and car insurance. Unfortunately, as agents we do not have control over the rates, but we can review your policy to ensure you are taking advantage of all of the discounts you may qualify for and review your coverage for potential savings. Please feel free to reach out to STEVENRIVERA@ALLSTATE.COM to discuss your situation further. Your satisfaction is important to us.
Rating 5.0
Agent Response
Thank you, Eurlyne, for your wonderful feedback! W
Thank you, Eurlyne, for your wonderful feedback! We're thrilled to hear that you had a positive experience with us. Your trust and satisfaction are our top priorities. If you ever need assistance, feel free to reach out. We appreciate your support!
Your Local Allstate Team
Gary Hunter
Licensed Insurance Agent
Tina Lewis
General Manager
Hi, I’m Tina Rivera. I’m passionate about helping people feel confident and protected when it comes to their insurance. I work with individuals, families, and business owners across Virginia to help them have the right coverag
Hi, I’m Tina Rivera. I’m passionate about helping people feel confident and protected when it comes to their insurance. I work with individuals, families, and business owners across Virginia to help them have the right coverage in place—without the confusion or overwhelm that can sometimes come with it.
I believe insurance is more than just a policy—it’s about protecting your home, your business, and the life you’ve worked hard to build. That’s why I take the time to listen, understand your needs, and walk you through your options in a clear and honest way.
Whether you’re reviewing your current coverage, starting fresh, or just have questions, I’m here to help every step of the way. My goal is to be someone you can rely on—not just today, but for the long term.
I believe insurance is more than just a policy—it’s about protecting your home, your business, and the life you’ve worked hard to build. That’s why I take the time to listen, understand your needs, and walk you through your options in a clear and honest way.
Whether you’re reviewing your current coverage, starting fresh, or just have questions, I’m here to help every step of the way. My goal is to be someone you can rely on—not just today, but for the long term.
Lacy Tate
Licensed Agent
As a Chester native, it means a lot to represent my Allstate agency in the community that raised me. I’m passionate about helping my neighbors protect what matters most, and I take pride in working with individuals and families
As a Chester native, it means a lot to represent my Allstate agency in the community that raised me. I’m passionate about helping my neighbors protect what matters most, and I take pride in working with individuals and families from all walks of life to find coverage that fits their needs and supports their future.
Diana Centeno
Licensed Agent
Edgar Jimenez
Licensed Agent
Jeffrey Layne
Personal Financial Representative
Jeffrey R Layne, CLU, ChFC, LUTCF, FSCP
Professional Qualifications
• Began financial services career in 1990
• Allstate Top Personal Financial Representative in USA in 2018
• Million Dollar Round Table (MDRT) Quali
Jeffrey R Layne, CLU, ChFC, LUTCF, FSCP
Professional Qualifications
• Began financial services career in 1990
• Allstate Top Personal Financial Representative in USA in 2018
• Million Dollar Round Table (MDRT) Qualifier since 2016 COT in 2025
• Allstate Premier Financial since 2017
• Financial Services Certified Professional (FSCP), 2016
• Joined Allstate October 2015
• Life Underwriter Training Council Fellow (LUTCF), 2012
• Central Virginia Chapter of WVU Alumni Association, 2003 – 2009 President
• Society of Financial Service Professionals, Richmond Chapter 2002 – 2003 President
• Chartered Life Underwriter (CLU), 1995, Chartered Financial Consultant (ChFC), 1996
• Virginia Certified Instructor, 1995 - Present
Licenses
• Life & Health License – Virginia, North Carolina, West Virginia, Montana
• Married to Madonna with six children and three grandchildren
• Lived in Richmond since 1990
• Graduate of West Virginia University
• Life Member of the West Virginia University Alumni Association
• 2011 Recipient of the John F. Nicholas Jr. Chapter Leadership Award - WVU Alumni Association
Professional Qualifications
• Began financial services career in 1990
• Allstate Top Personal Financial Representative in USA in 2018
• Million Dollar Round Table (MDRT) Qualifier since 2016 COT in 2025
• Allstate Premier Financial since 2017
• Financial Services Certified Professional (FSCP), 2016
• Joined Allstate October 2015
• Life Underwriter Training Council Fellow (LUTCF), 2012
• Central Virginia Chapter of WVU Alumni Association, 2003 – 2009 President
• Society of Financial Service Professionals, Richmond Chapter 2002 – 2003 President
• Chartered Life Underwriter (CLU), 1995, Chartered Financial Consultant (ChFC), 1996
• Virginia Certified Instructor, 1995 - Present
Licenses
• Life & Health License – Virginia, North Carolina, West Virginia, Montana
• Married to Madonna with six children and three grandchildren
• Lived in Richmond since 1990
• Graduate of West Virginia University
• Life Member of the West Virginia University Alumni Association
• 2011 Recipient of the John F. Nicholas Jr. Chapter Leadership Award - WVU Alumni Association
Frequently asked questions
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday:
Sunday: Closed
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday:
Sunday: Closed
Saturday:
Sunday: Closed
Sunday: Closed
Yes, we have text messaging services.
We have staff members available who speak the following languages: English, Spanish
No, this is our only location.
*Note: In Florida, Allstate agencies are authorized to represent a number of companies that are part of the Allstate family. Through these separate and distinct companies a wide variety of insurance products are available. For example, auto insurance in Florida is available from Allstate Insurance Company, Allstate Indemnity Company and Allstate Property and Casualty Insurance Company(Home Office:Northbrook, IL). Property insurance, such as homeowners, condominium owners and renters insurance is available in Florida from Castle Key Insurance Company and Castle Key Indemnity Company(Home Offices: St. Petersburg, FL).
It's important to note that Castle Key Insurance Company and Castle Key Indemnity Company are separate and distinct companies from each other and from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Life Insurance Company. This means, for example, that property insurance products provided by Castle Key Insurance Company and Castle Key Indemnity Company are not underwritten or reinsured by Allstate Insurance Company or Allstate Life Insurance Company.
Steven Rivera is insurance licensed in the state(s) of Florida and Virginia. If you do not reside in the state(s) of Florida or Virginia, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.
Based on coverages selected. Subject to terms, conditions, availability & qualifications.
This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.
Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.
Check the background of this firm on FINRA's BrokerCheck website.
It's important to note that Castle Key Insurance Company and Castle Key Indemnity Company are separate and distinct companies from each other and from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Life Insurance Company. This means, for example, that property insurance products provided by Castle Key Insurance Company and Castle Key Indemnity Company are not underwritten or reinsured by Allstate Insurance Company or Allstate Life Insurance Company.
Steven Rivera is insurance licensed in the state(s) of Florida and Virginia. If you do not reside in the state(s) of Florida or Virginia, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.
Based on coverages selected. Subject to terms, conditions, availability & qualifications.
This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.
Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.
Check the background of this firm on FINRA's BrokerCheck website.
you're in good hands®
Steven Rivera, Car Insurance in Chester, 23831
Contact
(804) 674-4000Phone24/7
Notice
Notice
Select a product to get a quoteSelect an Insurance Option Below
Select a product to get a quoteSelect an Insurance Option Below
Request an Appointment
Send an email
Thank you for sharing your feedback. I'm sorry to hear about your experience. Your concerns are important, and I encourage you to reach out to STEVENRIVERA@ALLSTATE.COM for further assistance. We value your input and hope to address your concerns effectively.
Best regards,
Steven Rivera: Allstate Insurance