Sue Kempfer
Agency Owner - Personal Financial Representative
Allstate Insurance Agent
Susan Kempfer, Madison, WI
Notice
Notice
(608) 274-4147to quote by phone
(608) 274-4147to quote by phone
Select a product to get a quoteSelect a product to get a quote
Location Details
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Office Hours
| Day of the Week | Hours |
|---|---|
| Mon | Available by appointment8:30 AM - 6:00 PM |
| Tue | Available by appointment8:30 AM - 6:00 PM |
| Wed | Available by appointment8:30 AM - 6:00 PM |
| Thu | Available by appointment8:30 AM - 6:00 PM |
| Fri | Available by appointment8:30 AM - 5:30 PM |
| Sat | Available by appointment |
| Sun | Closed |
After-hours appointments available.
Available 24/7 at
(608) 274-4147
555 Donofrio Dr, Ste 102 Madison, WI 53719 US
Landmarks
Our office is located on D'Onofrio Drive just behind West Towne Mall near Nevada Bob's Golf Store.
Areas Served
Madison, Middleton, Oregon, Mount Horeb, Sun Prairie, Waunakee, Cross Plains, Cottage Grove, Sauk City, Prairie du Sac, Verona
Additional Contact
Fax: (608) 274-4311
Toll Free: (844) 874-4147
Languages
English
Susan Kempfer: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck
Local Allstate Insurance Agent: Susan Kempfer
I live in the Verona area, a suburb of Madison, Wisconsin. It’s a beautiful area where there’s always plenty to do. Whether it is going to the farmers market or the many festivals, there are fun activities for everyone.
My alma maters include Winona State University in Minnesota and the University of Wisconsin Oshkosh. I am a University of Wisconsin fan through and through and enjoy attending Badgers’ games — especially football, basketball and hockey. I'm also an equestrian rider and am a World Show Champion and Congress Champion. Now I am retired from showing and put on an open horse show each year to encourage others to show horses and learn about the community for showing horses.
I believe in giving back to the community, and I proudly served as vice president for Madison4Kids. The group’s mission is to support kids and youth organizations in the Madison area, and we strive to help children be more confident, healthier, inspired and excited about learning. Additionally, our Allstate agency sponsors boys and girls Little League teams.
Allstate has been a big part of my life for a long time. I’ve been an Allstate agent since 2000, and prior to that I worked at my parents’ Allstate agency in Milwaukee. I enjoy helping families protect themselves and support themselves in their time of need. My team and I are ready to help with your auto, home, business and life insurance needs and to help you save for college or prepare for retirement. From a simple policy change to a large claim, we are committed to providing customer-focused service. Stop by and see us so we can assist you with your insurance needs.
I live in the Verona area, a suburb of Madison, Wisconsin. It’s a beautiful area where there’s always plenty to do. Whether it is going to the farmers market or the many festivals, there are fun activities for everyone.
My alma maters include Winona State University in Minnesota and the University of Wisconsin Oshkosh. I am a University of Wisconsin fan through and through and enjoy attending Badgers’ games — especially football, basketball and hockey. I'm also an equestrian rider and am a World Show Champion and Congress Champion. Now I am retired from showing and put on an open horse show each year to encourage others to show horses and learn about the community for showing horses.
I believe in giving back to the community, and I proudly served as vice president for Madison4Kids. The group’s mission is to support kids and youth organizations in the Madison area, and we strive to help children be more confident, healthier, inspired and excited about learning. Additionally, our Allstate agency sponsors boys and girls Little League teams.
Allstate has been a big part of my life for a long time. I’ve been an Allstate agent since 2000, and prior to that I worked at my parents’ Allstate agency in Milwaukee. I enjoy helping families protect themselves and support themselves in their time of need. My team and I are ready to help with your auto, home, business and life insurance needs and to help you save for college or prepare for retirement. From a simple policy change to a large claim, we are committed to providing customer-focused service. Stop by and see us so we can assist you with your insurance needs.
Products we offer:
- Car Insurance Agent in Madison
Car Insurance Agent in Madison
- Home Insurance Agent in Madison
Home Insurance Agent in Madison
- Condo Insurance Agent in Madison
Condo Insurance Agent in Madison
- Renters Insurance Agent in Madison
Renters Insurance Agent in Madison
- Motorcycle Insurance Agent in Madison
Motorcycle Insurance Agent in Madison
- Business Insurance Agent in Madison
Business Insurance Agent in Madison
- Life Insurance Agent in Madison
Life Insurance Agent in Madison
- ATV Insurance Agent in Madison
ATV Insurance Agent in Madison
- Boat Insurance Agent in Madison
Boat Insurance Agent in Madison
20+
Years of
Experience
Experience
15+
Years in the
Community
Community
Bachelor Of Arts-University of Wisconsin
Allstate Leader's Forum-3 years
Circle Of Champions Award-1 years
Honor Ring-12 years
Inner Circle Elite Award-1 years
National Conference Award-7 years
Ray Lynch Community Service Award-1 years
West Madison Little League Sponsor
Previously served as Madison4Kids Vice President
Previously served on Madison4Kids
American Quarter Horse Association
MACC Fund Volunteer (Midwest Athletics Against Childhood Cancer.)
Madison Area Apartment Association
WWE Southcentral Chapter (Wisconsin Women Entrepreneurs Inc.)
2017 Ray Lynch Award Nominee
2016 Kenny Smith Leadership Award
Your Local Allstate Team
Sofia Zarenana
Agency Manager
Sofia joined our team back in 2024 as the agency manager. Before joining us she worked with her local YMCA as a Director for their Day Camps that spread across Washington County. In her free time she enjoys traveling, playing with
Sofia joined our team back in 2024 as the agency manager. Before joining us she worked with her local YMCA as a Director for their Day Camps that spread across Washington County. In her free time she enjoys traveling, playing with her dogs, and reading a good book with a warm cup of coffee.
Tim Weeks
Licensed Sales Producer
Tim has been with the agency since 2002. He lives in the Verona area. Tim grew up in Brown Deer and has a degree in Mechanical Design from MATC. In his free time, he enjoys playing softball, basketball, and spending time with his
Tim has been with the agency since 2002. He lives in the Verona area. Tim grew up in Brown Deer and has a degree in Mechanical Design from MATC. In his free time, he enjoys playing softball, basketball, and spending time with his family.
Kyle Cairns
Kyle joined our team back in 2021 as a licensed sales producer. Before joining us, he managed a variety of restaurants in Florida and in New Jersey. Kyle loves spending time with his dogs and spending his free time volunteering at
Kyle joined our team back in 2021 as a licensed sales producer. Before joining us, he managed a variety of restaurants in Florida and in New Jersey. Kyle loves spending time with his dogs and spending his free time volunteering at local animal shelters.
Lisa Simpson
Licensed Sales Producer
Lisa is a dedicated and licensed insurance agent, focusing on home and auto insurance. My passion lies in crafting personalized choices that help protect what matters most to you, guiding you through the complexities of insurance
Lisa is a dedicated and licensed insurance agent, focusing on home and auto insurance. My passion lies in crafting personalized choices that help protect what matters most to you, guiding you through the complexities of insurance to see you have the right coverage choices for your unique needs. I’m committed to building lasting relationships with customers by delivering exceptional service to families and individuals in our community with the peace of mind they deserve. Outside of work, I cherish time with my family and my beloved dog, Ace.
Gabe Gavin
Agency Consultant
Gabe was born and raised in Reedsburg before moving to Madison 12 years ago where he's lived ever since. In his free time, he enjoys playing golf, attending Badger games, and spending time with friends.
Anni V. and Sari
In Memory Of
Anni V and Sari joined the agency in 2006 but have both crossed the rainbow bridge late 2023 and early 2024. They were always very busy looking for treats and politely greeting customers. Our agency misses them dearly.
Ronnie Miskelly
Administrative Assistant
Ronnie lived in the Chicago area with her children before moving up here to Madison. In her free time she enjoys gardening, yoga, and spending time with her children and grandchildren. Ronnie was a devoted friend and employee of t
Ronnie lived in the Chicago area with her children before moving up here to Madison. In her free time she enjoys gardening, yoga, and spending time with her children and grandchildren. Ronnie was a devoted friend and employee of this agency for 15 1/2 years. Her smile could cheer up any bad mood, her calm and caring demeanor showed that no matter what happens, it is going to be ok. Ronnie will be missed, but also remembered for everything she did to make us better people.
In loving memory, Veronica "Ronnie" Miskelly, 1938-2019.
In loving memory, Veronica "Ronnie" Miskelly, 1938-2019.
Allstate Insurance Agent Reviews
Rating 5.0
Have been with Allstate for more than 14 years with home & auto protection.
Agent Response
Thank you, Rafael, for your loyalty over the past
Thank you, Rafael, for your loyalty over the past 14 years! Your trust means a lot to us, and we're here to continue providing reliable service.
Rating 5.0
Professional and knowledgeable insurance agents
Agent Response
Thank you, Gary, for your kind words! We're thrill
Thank you, Gary, for your kind words! We're thrilled to hear that you found our agency professional and knowledgeable. Your feedback is greatly appreciated, and we're here to continue providing you with reliable service.
Rating 5.0
It was very good. Everyone was very helpful
Agent Response
Thank you, Nancy, for your kind words and perfect
Thank you, Nancy, for your kind words and perfect rating! We're delighted to hear that our team was helpful. Your satisfaction is our priority, and we appreciate your trust in us!
Rating 5.0
Sue Kempfer is personable and competent. Just what you would like in your insurance agent.
Agent Response
This absolutely made my day! Thank you so much for
This absolutely made my day! Thank you so much for the kind words. Providing peace of mind is what we strive for every day but hearing that it’s appreciated on a personal level means the world to me and the entire team. We're so lucky to have you as a client!
Rating 5.0
Agent Response
Thank you, Eileen, for your wonderful feedback! A
Thank you, Eileen, for your wonderful feedback! As a valued customer, your trust means a lot to us. If you ever need assistance, feel free to reach out.
Rating 4.5
Agent Response
Thank you, Todd, for your positive feedback and fo
Thank you, Todd, for your positive feedback and for being a valued customer. We always thrive for 5 at our agency so if there is anything we can do more of please let me know. If you have any further questions or need assistance, feel free to reach out to SueKempfer@allstate.com. Your trust in us is greatly appreciated!
Rating 5.0
Agent Response
Thank you, Richard, for your positive feedback! We
Thank you, Richard, for your positive feedback! We're thrilled to hear that you're satisfied with our services. Your trust and support as a valued customer mean a lot to us. If you ever have any questions or need assistance, feel free to reach out.
Rating 5.0
Agent Response
Thank you, Wendy, for your wonderful feedback! We'
Thank you, Wendy, for your wonderful feedback! We're thrilled to hear that you had a positive experience with us. As a valued customer, your satisfaction is our top priority. If you ever need assistance, feel free to reach out.
Rating 0.0
Agent Response
Hi Randy, thank you for sharing your feedback. I'm
Hi Randy, thank you for sharing your feedback. I'm sorry to hear about your experience. We value your input and would like to address your concerns. Please reach out to our office manager Sofia at szarenana@allstate.com or call our office at 608-274-1535 for further assistance. Your satisfaction is important to us.
Rating 4.5
Agent Response
Thank you, Linda, for your positive feedback and f
Thank you, Linda, for your positive feedback and for being a valued customer. We're glad to hear you're satisfied with our services. If you have any further questions or need assistance, please don't hesitate to reach out to us at 608-274-1535. Your trust means a lot to us!
Rating 5.0
Agent Response
Thank you, Sara, for your positive feedback! We're
Thank you, Sara, for your positive feedback! We're thrilled to hear that you're satisfied with our services. As a valued customer, your trust and support mean a lot to us. If you ever need assistance, feel free to reach out.
Rating 5.0
Agent Response
Thank you, Russell, for your positive feedback! We
Thank you, Russell, for your positive feedback! We're thrilled to know you're satisfied with our services. Your trust means a lot to us!
Rating 5.0
Good overall experience.
Agent Response
Thank you, Michael, for sharing your experience wi
Thank you, Michael, for sharing your experience with us! We're thrilled to hear that you had a good overall experience. If you ever need assistance, feel free to reach out. Your satisfaction is our priority!
Rating 4.5
I liked her, felt she was helpful, understanding, on top of things
Agent Response
Thank you, Linda, for your kind words and for bein
Thank you, Linda, for your kind words and for being a valued customer. We're thrilled to hear that you found our service helpful and understanding. Your feedback motivates us to continue providing top-notch service. If you have any further questions or need assistance, feel free to reach out.
Rating 5.0
My request was fulfilled quickly, accurately, and with care. Thank you!
Agent Response
Thank you, Brenda, for your kind words! We're thri
Thank you, Brenda, for your kind words! We're thrilled to hear that your request was handled quickly and accurately. Providing attentive service is our priority, and we're glad we could meet your expectations. If you need anything else, feel free to reach out!
Rating 5.0
Amazing
Agent Response
Thank you, Jill, for your amazing feedback! We're
Thank you, Jill, for your amazing feedback! We're thrilled to hear that you had a positive experience with us.
Rating 4.0
very good.
Agent Response
Thank you, Charles, for your positive feedback! We
Thank you, Charles, for your positive feedback! We are happy to hear that we have been able to assist you. If you have any suggestions for how we can improve further, feel free to reach out to SueKempfer@allstate.com. We appreciate your support!
Rating 5.0
Agent Response
Thank you, Stephen, for your positive feedback and
Thank you, Stephen, for your positive feedback and for being a valued customer. We're thrilled to know you're satisfied with our services. Your trust in us is greatly appreciated. If you ever need assistance, feel free to reach out.
Rating 5.0
Agent Response
Thank you, Debra, for your positive feedback! We'r
Thank you, Debra, for your positive feedback! We're thrilled to know you're satisfied with our services. As a valued customer, your trust means a lot to us.
Rating 3.0
I am satisfied with my insurance, and I am still learning about the terms and conditions of the policy
Agent Response
Thank you, Libin, for sharing your feedback, we th
Thank you, Libin, for sharing your feedback, we thrive to provide the best customer service possible. We're glad to hear you're satisfied with your insurance. If you have any questions while learning about the terms and conditions, please feel free to reach out. We're here to help!
Your Local Allstate Team
Sue Kempfer
Agency Owner - Personal Financial Representative
Sofia Zarenana
Agency Manager
Sofia joined our team back in 2024 as the agency manager. Before joining us she worked with her local YMCA as a Director for their Day Camps that spread across Washington County. In her free time she enjoys traveling, playing with
Sofia joined our team back in 2024 as the agency manager. Before joining us she worked with her local YMCA as a Director for their Day Camps that spread across Washington County. In her free time she enjoys traveling, playing with her dogs, and reading a good book with a warm cup of coffee.
Tim Weeks
Licensed Sales Producer
Tim has been with the agency since 2002. He lives in the Verona area. Tim grew up in Brown Deer and has a degree in Mechanical Design from MATC. In his free time, he enjoys playing softball, basketball, and spending time with his
Tim has been with the agency since 2002. He lives in the Verona area. Tim grew up in Brown Deer and has a degree in Mechanical Design from MATC. In his free time, he enjoys playing softball, basketball, and spending time with his family.
Kyle Cairns
Kyle joined our team back in 2021 as a licensed sales producer. Before joining us, he managed a variety of restaurants in Florida and in New Jersey. Kyle loves spending time with his dogs and spending his free time volunteering at
Kyle joined our team back in 2021 as a licensed sales producer. Before joining us, he managed a variety of restaurants in Florida and in New Jersey. Kyle loves spending time with his dogs and spending his free time volunteering at local animal shelters.
Lisa Simpson
Licensed Sales Producer
Lisa is a dedicated and licensed insurance agent, focusing on home and auto insurance. My passion lies in crafting personalized choices that help protect what matters most to you, guiding you through the complexities of insurance
Lisa is a dedicated and licensed insurance agent, focusing on home and auto insurance. My passion lies in crafting personalized choices that help protect what matters most to you, guiding you through the complexities of insurance to see you have the right coverage choices for your unique needs. I’m committed to building lasting relationships with customers by delivering exceptional service to families and individuals in our community with the peace of mind they deserve. Outside of work, I cherish time with my family and my beloved dog, Ace.
Gabe Gavin
Agency Consultant
Gabe was born and raised in Reedsburg before moving to Madison 12 years ago where he's lived ever since. In his free time, he enjoys playing golf, attending Badger games, and spending time with friends.
Anni V. and Sari
In Memory Of
Anni V and Sari joined the agency in 2006 but have both crossed the rainbow bridge late 2023 and early 2024. They were always very busy looking for treats and politely greeting customers. Our agency misses them dearly.
Ronnie Miskelly
Administrative Assistant
Ronnie lived in the Chicago area with her children before moving up here to Madison. In her free time she enjoys gardening, yoga, and spending time with her children and grandchildren. Ronnie was a devoted friend and employee of t
Ronnie lived in the Chicago area with her children before moving up here to Madison. In her free time she enjoys gardening, yoga, and spending time with her children and grandchildren. Ronnie was a devoted friend and employee of this agency for 15 1/2 years. Her smile could cheer up any bad mood, her calm and caring demeanor showed that no matter what happens, it is going to be ok. Ronnie will be missed, but also remembered for everything she did to make us better people.
In loving memory, Veronica "Ronnie" Miskelly, 1938-2019.
In loving memory, Veronica "Ronnie" Miskelly, 1938-2019.
Frequently asked questions
Monday: 8:30 AM - 6:00 PM
Tuesday: 8:30 AM - 6:00 PM
Wednesday: 8:30 AM - 6:00 PM
Thursday: 8:30 AM - 6:00 PM
Friday: 8:30 AM - 5:30 PM
Saturday:
Sunday: Closed
Tuesday: 8:30 AM - 6:00 PM
Wednesday: 8:30 AM - 6:00 PM
Thursday: 8:30 AM - 6:00 PM
Friday: 8:30 AM - 5:30 PM
Saturday:
Sunday: Closed
Saturday:
Sunday: Closed
Sunday: Closed
Yes, we have text messaging services.
We have staff members available who speak the following languages: English
No, this is our only location.
*Note: In Florida, Allstate agencies are authorized to represent a number of companies that are part of the Allstate family. Through these separate and distinct companies a wide variety of insurance products are available. For example, auto insurance in Florida is available from Allstate Insurance Company, Allstate Indemnity Company and Allstate Property and Casualty Insurance Company(Home Office:Northbrook, IL). Property insurance, such as homeowners, condominium owners and renters insurance is available in Florida from Castle Key Insurance Company and Castle Key Indemnity Company(Home Offices: St. Petersburg, FL).
It's important to note that Castle Key Insurance Company and Castle Key Indemnity Company are separate and distinct companies from each other and from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Life Insurance Company. This means, for example, that property insurance products provided by Castle Key Insurance Company and Castle Key Indemnity Company are not underwritten or reinsured by Allstate Insurance Company or Allstate Life Insurance Company.
Susan Kempfer is insurance licensed in the state(s) of Florida, Illinois, Tennessee, and Wisconsin. If you do not reside in the state(s) of Florida, Illinois, Tennessee, or Wisconsin, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.
Based on coverages selected. Subject to terms, conditions, availability & qualifications.
This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.
Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.
Check the background of this firm on FINRA's BrokerCheck website.
It's important to note that Castle Key Insurance Company and Castle Key Indemnity Company are separate and distinct companies from each other and from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Life Insurance Company. This means, for example, that property insurance products provided by Castle Key Insurance Company and Castle Key Indemnity Company are not underwritten or reinsured by Allstate Insurance Company or Allstate Life Insurance Company.
Susan Kempfer is insurance licensed in the state(s) of Florida, Illinois, Tennessee, and Wisconsin. If you do not reside in the state(s) of Florida, Illinois, Tennessee, or Wisconsin, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.
Based on coverages selected. Subject to terms, conditions, availability & qualifications.
This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.
Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.
Check the background of this firm on FINRA's BrokerCheck website.
you're in good hands®
Susan Kempfer, Car Insurance in Madison, 53719
Contact
(608) 274-4147Phone24/7
Fax: (608) 274-4311
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Notice
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Select a product to get a quoteSelect an Insurance Option Below
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