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Allstate Insurance Agent
Susan Kempfer-WeeksMadison, WI

Office Hours

Day of the WeekHours
MonAvailable by appointment9:00 AM - 5:30 PM
TueAvailable by appointment9:00 AM - 5:30 PM
WedAvailable by appointment9:00 AM - 5:30 PM
ThuAvailable by appointment9:00 AM - 5:30 PM
FriAvailable by appointment9:00 AM - 5:30 PM
SatAvailable by appointment9:00 AM - 12:00 PM
After-hours appointments available.
Available 24/7 at

555 Donofrio Dr,
Ste 102
Madison, WI 53719


Our office is located on S Gammon Rd, directly across from Woodman's West. We are in the same strip mall as La Bamba, Little Caesars, Subway, and the Learning Shop.

Areas Served

Madison, Middleton, Oregon, Mount Horeb, Sun Prairie, Waunakee, Cross Plains, Cottage Grove, Sauk City, Prairie du Sac, Verona

Additional Contact

Fax: (608) 274-4311


Susan Kempfer-Weeks: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Agent: Meet Susan Kempfer-Weeks

My husband and I live with our two shih tzus in Mount Horeb, a suburb of Madison, Wisconsin. It’s a beautiful area where there’s always plenty to do. Whether it is going to the farmers market or the many festivals, there are fun activities for everyone.

My alma maters include Winona State University in Minnesota and the University of Wisconsin Oshkosh. I am a University of Wisconsin fan through and through and enjoy attending Badgers’ games — especially football, basketball and hockey. I’m also an equestrian and participate in national horse shows and competitions.

I believe in giving back to the community, and I proudly served as vice president for Madison4Kids. The group’s mission is to support kids and youth organizations in the Madison area, and we strive to help children be more confident, healthier, inspired and excited about learning. Additionally, our Allstate agency sponsors boys and girls Little League teams.

Allstate has been a big part of my life for a long time. I’ve been an Allstate agent since 2000, and prior to that I worked at my parents’ Allstate agency in Milwaukee. I enjoy helping families protect themselves and support themselves in their time of need. My team and I are ready to help with your auto, home, business and life insurance needs and to help you save for college or prepare for retirement. From a simple policy change to a large claim, we are committed to providing customer-focused service. Stop by and see us just south of the West Towne Mall across from Woodman’s Shopping Center.

Products we offer:

  • Auto
  • Home
  • Condo
  • Renters
  • Motorcycle
  • Business
  • Life
  • ATV
  • Boat
Years of
Years in the
Education dropdown expand/collapse
Bachelor of Arts-University of Wisconsin
Awards dropdown expand/collapse
Honor Ring-12 years
National Conference Award-7 years
Allstate Leader's Forum-3 years
Circle of Champions-1 years
Inner Circle Elite-1 years
Ray Lynch Community Service Award-1 years
Community Involvement
Community Involvement dropdown expand/collapse
West Madison Little League Sponsor
Previously served as Madison4Kids Vice President
Previously served on Madison4Kids
American Quarter Horse Association
MACC Fund Volunteer (Midwest Athletics Against Childhood Cancer.)
Madison Area Apartment Association
WWE Southcentral Chapter (Wisconsin Women Entrepreneurs Inc.)
Civic Services
Civic Services dropdown expand/collapse
2017 Ray Lynch Award Nominee
2016 Kenny Smith Leadership Award

Our team

Sue Kempfer-Weeks

Agency Owner

Tim Weeks

Licensed Sales Producer
Tim has been with the agency since 2002 and has been married to Sue since June of 2005. They live in Mount Horeb with their two Shih Tzus, Anni V. and Sary. Tim grew up in Brown Deer and has a degree in Mechanical Design from MATC. In his free time, he enjoys playing softball, basketball, and spending time with his family.

Julia Weaver

Licensed Sales Producer
Julia started with the agency when she was 18 years old. She has her associates degree in Applied Science - Accounting from Madison Area Technical. Julia currently lives in Arena, WI with her husband Tom and their three children; Makenzie, Kevin, and Brayden. Julia enjoys spending quality time with her family in her free time.

Dustin Kruser

Licensed Sales Producer
Dustin has been with the agency since 2015. He studied Business Administration at the University of Platteville. He was born in Dubuque, Iowa, grew up in Barneveld and now resides in Verona. In Dustin’s free time he enjoys playing golf and watching sports. Fall is his favorite time of the year.

Clint Kempfer

Customer Service Representative/ Licensed Life Producer
Clint has been with the agency since July of 2015. Clint's Focus in the agency is Life Insurance and customer service. Clint grew up in West Bend, WI, and currently lives in Madison, WI. Prior to working with his sister Sue, Clint worked in his other sister's agency in the Milwaukee area as a Licensed Sales Producer.

Judy Genthe

Licensed Life Producer, Retired Agent
Judy, Sue’s mother, is a retired Agent from the Milwaukee area. Judy was an agent for 25 years before retiring and deciding to work part time with Sue assisting with the Life Insurance. She enjoys gardening, cooking, and spending time with her grandchildren.

Ronnie Miskelly

Administrative Assistant
Ronnie lived in the Chicago area with her children before moving up here to Madison. In her free time she enjoys gardening, yoga, and spending time with her children and grandchildren. Ronnie was a devoted friend and employee of this agency for 15 1/2 years. Her smile could cheer up any bad mood, her calm and caring demeanor showed that no matter what happens, it is going to be ok. Ronnie will be missed, but also remembered for everything she did to make us better people.

In loving memory, Veronica "Ronnie" Miskelly, 1938-2019.

Anni V. and Sari

Anni V and Sari joined the agency in 2006. They are always very busy looking for treats and politely greeting customers.

Jean Warnecke

Jean has lived in the Madison area her whole life, She has 2 wonderful children, Ashley and Nate, and a very energetic Grand-Pup named Franco. She has taken over the role of our administrative assistant, and doing a great job assisting the agency in our push to go paperless.

Debbie Dahlke

Debbie is currently located in Ripon, WI...but everyday braves the drive into Madison to be a trusted Allstate agent to customers. She was previously assisting customers at an agency based in Ripon, but decided that she wanted to join her cousin's (Sue and Clint) in Madison. She has a wonderful husband named Jeremy, and 2 loving Fur Babies that eagerly await her arrival home. Debbie is energetic, friendly and loves meeting Allstate customers and getting to know them.

Charlie Crawford

Personal Financial Representative
As a Personal Financial Representative with over 25 years of experience, I have come to know many local families. My knowledge and experience help me provide customers with an outstanding level of service. I look forward to helping Sue Kempfer and Associates in protecting the things that are important –while we prepare a strategy to achieve your future financial goals.

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Local events & news

Proudly Supporting Second Harvest Wisconsin

Our agency proudly joined Allstate agency owners, financial specialists and staff in May 2020 to raise funds for local food banks and meal programs, including Second Harvest Wisconsin, to help provide critical support in our community. In honor of our efforts, Second Harvest Wisconsin received a $10,000 Helping Hands Grant from The Allstate Foundation.

Allstate Insurance Through the Years

My mother, a retired Allstate representative of 35 years, and I sat down to discuss Allstate’s insurance options as they have progressed throughout the years in a collaboration with StoryCorps. One impression she left on me was the importance of having life insurance! It was eye-opening to hear that having life insurance is a timeless decision and as a trusted Allstate agent, I’m proud to speak to customers about the importance of life insurance and its benefits.

Heavenly Hooves & Horses receives Allstate Support

Horses have always played a big part in my life, and recently I began donating to a wonderful organization that helps provide veterans and people with special needs with equine-assisted therapies. Through the Heavenly Hooves and Horses & Heroes programs, the McCormick Research Institute has helped 20,000 riders cope with life’s struggles. We are proud to support their vision of working with horses to improve the lives of veterans and special needs individuals worldwide. Please visit the McCormick Research Institute more information or to donate to this wonderful cause.

Support for Casa Guadalupe

Helping people is at the core of what my agency does, which is why we proudly spent time assisting Casa Guadalupe. Because of our volunteerism, The Allstate Foundation provided a $1,000 Helping Hands grant to support the efforts of Casa Guadalupe to help the Latina community with education assistance and the younger population to become strong independent people. My team recognizes the challenges facing people in Madison, and we’re excited to be among many Allstate volunteers across the country caring for their communities by supporting important local causes.

MSG2TEENS at Madison Memorial High School

Allstate teamed up with Fox 47, The University of Wisconsin Police Department and the Department of Transportation State Patrol to sponsor MSG2TEENS, which strives to educate youth on the dangers of texting while driving through student submitted public service announcements. Students at Madison Memorial High School submitted the winning public service announcement which aired during prime-time programming of Fox47. I was proud to present the students with a check for their efforts. To learn more about this important program, contact my agency.

Meet our Agency Mascots

Annie and Sary have been in this agency for almost 11 years now. They are our chief morale officers, along with the office greeters. Depending on when you visit, you may find one of them supervising from on top of one of the desks, or from time to time you will hear Sary during her nap time. Besides the long hours at the office, the girls are often seen traveling with Susan and promoting our agency at horse shows around the country. They are great travel companions and great office assistants.

Small Thanks with Google

: I enjoy helping local families protect what matters most to them. I want to thank you for your business, loyalty and friendship — the Madison community is the reason I’m proud to be your Allstate agency. This feedback helps us to improve, and it's always great to hear how I have made a difference in your life. Thank you again for teaming with me for your insurance needs!
Frequently Asked Questions
What are your agency hours?
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 5:30 PM
Thursday: 9:00 AM - 5:30 PM
Friday: 9:00 AM - 5:30 PM
Saturday: 9:00 AM - 12:00 PM
Sunday: Closed
Are you open on weekends?
Saturday: 9:00 AM - 12:00 PM
Sunday: Closed
Can I text your agency with questions?
Yes, we have text messaging services.
What languages do you speak?
We have staff members available who speak the following languages: English
Do you have more than one location?
No, this is our only location.
*Note: In Florida, Allstate agencies are authorized to represent a number of companies that are part of the Allstate family. Through these separate and distinct companies a wide variety of insurance products are available. For example, auto insurance in Florida is available from Allstate Insurance Company, Allstate Indemnity Company and Allstate Property and Casualty Insurance Company(Home Office:Northbrook, IL). Property insurance, such as homeowners, condominium owners and renters insurance is available in Florida from Castle Key Insurance Company and Castle Key Indemnity Company(Home Offices: St. Petersburg, FL).

It's important to note that Castle Key Insurance Company and Castle Key Indemnity Company are separate and distinct companies from each other and from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Life Insurance Company. This means, for example, that property insurance products provided by Castle Key Insurance Company and Castle Key Indemnity Company are not underwritten or reinsured by Allstate Insurance Company or Allstate Life Insurance Company.

Susan Kempfer-Weeks is insurance licensed in the state(s) of Florida, Illinois, Maryland, Minnesota, Tennessee, Washington, and Wisconsin. If you do not reside in the state(s) of Florida, Illinois, Maryland, Minnesota, Tennessee, Washington, or Wisconsin, please go to the Find an Agent section on to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). Life insurance issued by Allstate Life Insurance Company: Northbrook, IL; and American Heritage Life Insurance Company: Jacksonville, FL. In New York, Allstate Life Insurance Company of New York: Hauppauge, NY. Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 2920 South 84th Street, Lincoln, NE 68506. (877) 525-5727.

Check the background of this firm on FINRA's BrokerCheck website.


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