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Local Allstate Insurance Agent: Susan Semanate
Our team had a blast getting together while dressing up for Halloween 2024.
Susan has been in the insurance industry for over 25 years. She has held multiple roles including Claims, Compliance, Management and Sales. Her tenure and experience has allowed her to not only understand the ins-and-outs of insurance, but also to service hundreds of families regarding their protection needs.
She is proud to represent a company who’s been serving satisfied customers for over 85 years. Customers count on outstanding financial strength and superior claims service to help protect what they value most. Allstate delivers on their promise.
She has won several prestigious awards during her time representing Allstate, such as Honor Ring, Leaders Forum and Circle of Champions. These awards are given to her for her high level of commitment, high standards in customer satisfaction and customer retention.
She is committed in helping customers understand their immediate and long term financial needs. Review retirement solutions as well as life insurance and college savings. Review insurance and financial needs as they change.
She is active in many industry and community organizations, including the Oak Forest Chamber of Commerce, American Cancer Society Relay for Life, Illinois Special Olympics Torch Run and Action Sertoma. Susan strives to continuously learn and contribute in a meaningful way to the needs of others. Susan is extremely excited to be part of the Allstate family.
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Susan has been in the insurance industry for over 25 years. She has held multiple roles including Claims, Compliance, Management and Sales. Her tenure and experience has allowed her to not only understand the ins-and-outs of insurance, but also to service hundreds of families regarding their protection needs.
She is proud to represent a company who’s been serving satisfied customers for over 85 years. Customers count on outstanding financial strength and superior claims service to help protect what they value most. Allstate delivers on their promise.
She has won several prestigious awards during her time representing Allstate, such as Honor Ring, Leaders Forum and Circle of Champions. These awards are given to her for her high level of commitment, high standards in customer satisfaction and customer retention.
She is committed in helping customers understand their immediate and long term financial needs. Review retirement solutions as well as life insurance and college savings. Review insurance and financial needs as they change.
She is active in many industry and community organizations, including the Oak Forest Chamber of Commerce, American Cancer Society Relay for Life, Illinois Special Olympics Torch Run and Action Sertoma. Susan strives to continuously learn and contribute in a meaningful way to the needs of others. Susan is extremely excited to be part of the Allstate family.
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Products we offer:
Auto
Car Insurance in Oak Forest
Car Insurance in Oak Forest
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Helps protect you and your vehicle if you’re involved in a car accident. At a minimum, you’ll likely need bodily injury liability and property damage liability to meet state auto insurance coverage requirements and help protect your finances if you cause an accident that injures another driver or damages their property. We also offer uninsured motorist coverage to help with your expenses if you’re hit by a driver without insurance. If you’re looking for coverage to help protect your vehicle, you might want to consider collision coverage and comprehensive coverage, which help pay repair costs if your car is damaged in a covered loss. And, optional coverages, like new car replacement coverage or loan/lease gap coverage help protect your investment in a brand-new car. I can help you choose a combination of coverages that fulfill state requirements and meet your needs. Give me a call to get a car insurance quote today!
Helps provide protection for your house (dwelling) and your family’s liability as well as the things you own in and around your home such as “other structures” (detached garage, fence, etc.), your personal property (furniture, clothing, etc.) against covered perils such as fire, theft, wind/hail and more. Call me today for a homeowners insurance quote and I’ll help you get the protection your home needs and the savings you deserve with our money-saving discounts.
Helps protect the portion of your condo, co-op or townhome for which you are responsible for (inside structure, permanent fixtures, cabinets, etc.) with dependable coverage. Condo policies are HO-6 compliant, and cover family liability and personal belongings against covered perils such as fire, theft, vandalism and more. Contact me today for a quote!
Helps protect your personal belongings inside or outside your apartment from accidents such as, fire, theft, vandalism, and cover family liability. Give me call today to review what type of coverage makes sense for where you live and what you own.
Our motorcycle policies include the basic coverage you may need, like liability coverage, which includes passenger liability coverage and uninsured motorist coverage. You can further customize your motorcycle policy with collision coverage and comprehensive coverage to help protect your bike. And, if you have a customized ride, you can help protect your aftermarket gear with optional equipment coverage. Contact me to learn about motorcycle insurance discounts and to get started with a quote for a policy that fits your needs.
Allstate Business Insurance protects your business in ways other insurance might not. A business owners policy (BOP) usually includes three common types of coverage to help protect you and your small business: property coverage, general liability coverage and business interruption coverage. In addition to these basic coverages, the Allstate Business Owners Policy can be customized with additional protection to help cover more aspects of your business. I can help you tailor a policy to fit your small business’s needs. As a small business owner myself, I understand how important it is to protect what you’ve worked so hard to build. Call me for a free review of your current business policy and to learn more about insurance solutions to help protect you, your business and your employees.
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Life
Life Insurance in Oak Forest
Life Insurance in Oak Forest
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Protect the life you want, for those that matter most. A life insurance policy can help provide financial security for your loved ones by covering expenses like the mortgage, college tuition, and other everyday living costs. Call me today to learn about the different types of coverage Allstate offers.
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ATV
ATV Insurance in Oak Forest
ATV Insurance in Oak Forest
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Help protect yourself and your all-terrain vehicle against the unexpected. We offer bodily injury liability coverage and property damage liability coverage on your ATV insurance policy. If you injure someone else or damage their property while driving your ATV, liability coverage helps pay the other person’s medical or repair bills. If your ATV is damaged in a crash, collision coverage may help. Collision coverage for your ATV helps pay for repairs if you hit another object, such as a fence or a tree. Finally, you may want to consider comprehensive coverage for your ATV in case it’s stolen, vandalized or damaged by hail or fire. Give me a call to get a quote on an ATV insurance policy today!
Helps cover your boat on and off the water. Watercraft liability coverage helps pay for another person’s expenses if you injure them or damage their property with your boat. If you’re injured in a boating accident, watercraft medical payments coverage helps pay for your medical bills. Need to repair damage to your boat after an accident? Property coverage for your boat helps cover a crash with another boat or object (like a pier or buoy). It also helps cover theft, vandalism or fire. Help protect your boat against these covered perils during the on- and off-season. We also offer additional coverage for things like your boat trailer, fishing equipment and even towing or fuel delivery when you’re stranded. Need a boat insurance quote? Give me a call today!
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20+
Years of Experience
10+
Years in the Community
AwardsAwards dropdown expand/collapse
Allstate Leader's Forum-1 years
Circle Of Champions Award-1 years
Honor Ring-3 years
National Conference Award-1 years
Community InvolvementCommunity Involvement dropdown expand/collapse
Director for the Oak Forest - Crestwood Chamber Of Commerce
Oak Forest High School Soccer
Bremen High School Operation Teen Safe Driving Facilitator
Special Olympics Illinois
Relay for Life American Cancer Society
Special Olympics of Illinois
Our team
Derrick Kelly
Personal Financial Representative
Our Allstate Personal Financial Representative, Derrick, is available to help you prepare a strategy to achieve your financial goals. From your child's education to your retirement, he can assist you with financial products that c
read more...
Our Allstate Personal Financial Representative, Derrick, is available to help you prepare a strategy to achieve your financial goals. From your child's education to your retirement, he can assist you with financial products that can help you build your financial future. Derrick is a graduate of UW Madison and the IBF. He has multiple degrees as well as the CFS designation. In his free time, Derrick enjoys cooking, spending time with his wife and two daughters and outdoor activities.
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Susan Semanate
Agency Owner
Susan has been in the insurance industry for over 25 years. She has held multiple roles including Claims, Compliance, Management and Sales. Her tenure and experience has allowed her to not only understand the ins-and-outs of insur
read more...
Susan has been in the insurance industry for over 25 years. She has held multiple roles including Claims, Compliance, Management and Sales. Her tenure and experience has allowed her to not only understand the ins-and-outs of insurance, but also to help service hundreds of families regarding their protection needs.
She is proud to represent a company who’s been serving satisfied customers for over 85 years. Customers count on outstanding financial strength and superior claims service to help protect what they value most. Allstate delivers on their promise.
Susan has won several prestigious awards during her time representing Allstate, such as Honor Ring, Leaders Forum and Circle of Champions. These awards are given to her for her high level of commitment, high standards in customer satisfaction and customer retention.
She is committed in helping customers understand their immediate and long term financial needs. Help understand retirement options as well as life insurance and college savings and review insurance and financial needs as they change.
She is active in many industry and community organizations, including the Oak Forest Chamber of Commerce, American Cancer Society Relay for Life, Special Olympics Torch Run and Action Sertoma. Susan strives to continuously learn and contribute in a meaningful way to the needs of others. Susan is extremely excited to be part of the Allstate family.
read less...
Rebecca Perez
Office Manager
Rebecca has been in the insurance industry for over 15 years. She is very passionate and committed to building a long-term personalized relationship with customers and prospective customers with our agency and Allstate.
Erica Rodriguez
Licensed Sales Producer
Erica loves helping customers with their insurance needs. She has an extensive knowledge of Allstate products.
Recent reviews
Rating 4.0
kelli kuhring
May. 14, 2026
All employees have been helpful and listened to my needs. I would recommend. Thank you
Agent Response
Thank you, Kelli, for your kind words and recommen
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Thank you, Kelli, for your kind words and recommendation. We're delighted to hear that our team has been helpful and attentive to your needs. Your feedback is greatly appreciated, and we're here to assist you whenever you need us.
Sincerely, Susan
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Rating 4.5
maureen schmitz
May. 5, 2026
Agent Response
Thank you, Maureen, for your positive feedback and
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Thank you, Maureen, for your positive feedback and for being a valued customer. We're glad to hear you're satisfied with our services. Your trust means a lot to us!
Sincerely, Susan
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Rating 5.0
thomas dougherty
Apr. 25, 2026
Agent Response
Thank you, Thomas, for your positive feedback! We'
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Thank you, Thomas, for your positive feedback! We're thrilled to hear that you're satisfied with our services. As a valued customer, your trust and support mean a lot to us. If you ever need assistance, feel free to reach out.
Sincerely, Susan
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Rating 5.0
glenn decker
Apr. 23, 2026
Agent Response
Thank you, Glenn, for your positive feedback! We'r
read more...
Thank you, Glenn, for your positive feedback! We're thrilled to hear that you're satisfied with our services. Your trust and support as a valued customer mean a lot to us. If you ever need assistance, feel free to reach out.
Sincerely, Susan
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Rating 5.0
joseph lebhardt
Apr. 8, 2026
I feel like I'm in good hands.
Agent Response
Thank you, Joseph, for your kind words and for tru
read more...
Thank you, Joseph, for your kind words and for trusting us with your insurance needs. We're delighted to know you feel in good hands with our services. Your satisfaction is our priority, and we look forward to continuing to serve you.
Sincerely, Susan
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Rating 5.0
william bianco
Mar. 25, 2026
you always help me and happy me
Agent Response
Thank you, William, for your kind words! We're del
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Thank you, William, for your kind words! We're delighted to hear that our assistance has brought you happiness. Your satisfaction is our priority, and we appreciate your trust in us. If you ever need anything, feel free to reach out.
Sincerely, Susan
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Rating 5.0
marco vargas
Mar. 16, 2026
Excellent service. Always answers all my questions. Very helpful. Giving information on other options that may benefit
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Excellent service. Always answers all my questions. Very helpful. Giving information on other options that may benefit me and savings on all my policies.
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Agent Response
Thank you, Marco, for your kind words and for bein
read more...
Thank you, Marco, for your kind words and for being a valued customer.
We're thrilled to hear that our team has been helpful in addressing your questions and providing beneficial options.
Your satisfaction is our priority, and we look forward to continuing to serve you with reliable and trustworthy service.
Sincerely, Susan
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Rating 5.0
chrisoula les
Mar. 13, 2026
Agent Response
Thank you, Chrisoula, for your positive feedback!
read more...
Thank you, Chrisoula, for your positive feedback!
We're thrilled to know you're satisfied with our services. Your trust and support mean a lot to us. If you ever need assistance, feel free to reach out.
Sincerely, Susan
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Rating 2.0
kristine r episcopo
Mar. 5, 2026
Didn’t like the way I was treated the last time I called. Was left to feel ashamed that once in a very long time havin
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Didn’t like the way I was treated the last time I called. Was left to feel ashamed that once in a very long time having cars insured with Allstate that I missed a payment. Also, the insurance prices are extremely high.
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Agent Response
Hi Kristine,
Thank You for your long term loyalt
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Hi Kristine,
Thank You for your long term loyalty to Allstate. I am truly sorry to hear that your last interaction made you feel ashamed. That is completely unacceptable and not the level of respect we aim to provide. Our process is to call our insured's and provide a friendly reminder of any late payments or missed payments to avoid any cancellations, which can end up costing you a late fee and/or a lapse in coverage.
We understand that life happens, and a single missed payment shouldn't overshadow years of being a valued policyholder. Regarding your concerns about high rates, I’d like to personally review your account to ensure you are receiving every eligible discount. Please reach out to me directly at 708-687-6200 so we can ensure that you are maximizing your discounts.
Sincerely, Susan Semanate
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Rating 4.0
victor knighten
Feb. 24, 2026
Agent Response
Thank you, Victor, for your feedback and for being
read more...
Thank you, Victor, for your feedback and for being a valued customer. We're glad to hear you're satisfied with our services. If you have any suggestions or further concerns, please feel free to reach out to LSEMANATE@allstate.com. Your trust is important to us.
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Rating 3.0
james dantzler
Feb. 11, 2026
Agent Response
Hi James, thank you for sharing your feedback. We
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Hi James, thank you for sharing your feedback. We appreciate your long-term trust in us. We're sorry to hear about your experience and would like to understand more. Please reach out to us at LSEMANATE@allstate.com so we can assist you further.
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Rating 5.0
jason merced
Feb. 10, 2026
Agent Response
Thank you, Jason, for your positive feedback and f
read more...
Thank you, Jason, for your positive feedback and for being a valued customer. We're thrilled to know you're satisfied with our services. Your trust in us is greatly appreciated. If you ever need assistance, feel free to reach out.
read less...
Rating 5.0
joaquim teixeira
Feb. 4, 2026
Agent Response
Thank you, Joaquim, for your positive feedback and
read more...
Thank you, Joaquim, for your positive feedback and for being a valued customer. We're thrilled to hear that you're satisfied with our services. Your trust in us is greatly appreciated, and we're here to support you with all your insurance needs.
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Rating 4.5
nancy hoyt
Dec. 31, 2025
I want my bills mailed to me. I do not want an e bill.
Agent Response
Thank you for your feedback, Nancy. We understand
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Thank you for your feedback, Nancy. We understand your preference for receiving bills by mail instead of e-bills. There is a discount associated with receiving your bills electronically. If you wish to be removed please call me at your convenience to walk you through the process of getting it removed. Your satisfaction is important to us, and we appreciate your input. If you have any further concerns, please feel free to reach out to LSEMANATE@allstate.com.
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Rating 4.5
kevin hutchinson
Dec. 20, 2025
Agent Response
Thank you, Kevin, for your positive feedback and f
read more...
Thank you, Kevin, for your positive feedback and for being a valued customer. We're glad to hear you're satisfied with our services. If you have any further questions or need assistance, please feel free to reach out. Your trust in us is greatly appreciated.
read less...
Rating 5.0
lisa nelson
Dec. 12, 2025
This agent/agency is very responsive and knowledgeable.
Agent Response
Thank you, Lisa, for your kind words and for being
read more...
Thank you, Lisa, for your kind words and for being a valued customer. We're thrilled to hear that you find our team responsive and knowledgeable. Your trust means a lot to us!
read less...
Rating 4.5
joseph pasternak
Dec. 11, 2025
Agent Response
Thank you, Joseph, for your feedback and for being
read more...
Thank you, Joseph, for your feedback and for being a valued customer. We're glad to hear you're satisfied with our services. If you have any suggestions or further feedback, feel free to reach out to us at LSEMANATE@allstate.com. Your trust means a lot to us!
read less...
Rating 5.0
cherylann appleby
Dec. 3, 2025
Agent Response
Thank you, Cherylann, for your wonderful feedback!
read more...
Thank you, Cherylann, for your wonderful feedback! We're thrilled to hear that you had a positive experience with our agency. Your satisfaction is our top priority, and we're grateful for your trust in us. If you ever need assistance, feel free to reach out.
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Rating 5.0
donita coffel
Nov. 13, 2025
Agent Response
Thank you, Donita, for your wonderful feedback! We
read more...
Thank you, Donita, for your wonderful feedback! We're thrilled to hear that you had a positive experience with us. Your trust and satisfaction are our top priorities. If you ever need assistance or have questions, feel free to reach out. We appreciate your support!
read less...
Rating 5.0
frank j butler
Oct. 27, 2025
Very nice, thorough and saved us money!
Agent Response
Thank you, Frank, for your kind words and for bein
read more...
Thank you, Frank, for your kind words and for being a valued customer! We're thrilled to hear that you found our service thorough and cost-effective. Your satisfaction is our priority. If you need any further assistance, feel free to reach out.
Our Allstate Personal Financial Representative, Derrick, is available to help you prepare a strategy to achieve your financial goals. From your child's education to your retirement, he can assist you with financial products that c
read more...
Our Allstate Personal Financial Representative, Derrick, is available to help you prepare a strategy to achieve your financial goals. From your child's education to your retirement, he can assist you with financial products that can help you build your financial future. Derrick is a graduate of UW Madison and the IBF. He has multiple degrees as well as the CFS designation. In his free time, Derrick enjoys cooking, spending time with his wife and two daughters and outdoor activities.
read less...
Susan Semanate
Agency Owner
Susan has been in the insurance industry for over 25 years. She has held multiple roles including Claims, Compliance, Management and Sales. Her tenure and experience has allowed her to not only understand the ins-and-outs of insur
read more...
Susan has been in the insurance industry for over 25 years. She has held multiple roles including Claims, Compliance, Management and Sales. Her tenure and experience has allowed her to not only understand the ins-and-outs of insurance, but also to help service hundreds of families regarding their protection needs.
She is proud to represent a company who’s been serving satisfied customers for over 85 years. Customers count on outstanding financial strength and superior claims service to help protect what they value most. Allstate delivers on their promise.
Susan has won several prestigious awards during her time representing Allstate, such as Honor Ring, Leaders Forum and Circle of Champions. These awards are given to her for her high level of commitment, high standards in customer satisfaction and customer retention.
She is committed in helping customers understand their immediate and long term financial needs. Help understand retirement options as well as life insurance and college savings and review insurance and financial needs as they change.
She is active in many industry and community organizations, including the Oak Forest Chamber of Commerce, American Cancer Society Relay for Life, Special Olympics Torch Run and Action Sertoma. Susan strives to continuously learn and contribute in a meaningful way to the needs of others. Susan is extremely excited to be part of the Allstate family.
read less...
Rebecca Perez
Office Manager
Rebecca has been in the insurance industry for over 15 years. She is very passionate and committed to building a long-term personalized relationship with customers and prospective customers with our agency and Allstate.
Erica Rodriguez
Licensed Sales Producer
Erica loves helping customers with their insurance needs. She has an extensive knowledge of Allstate products.
Frequently asked questions
Can I text your agency with questions?
Yes, we have text messaging services.
What languages do you speak?
We have staff members available who speak the following languages: English, Spanish
Susan Semanate is insurance licensed in the state(s) of Illinois and Indiana. If you do not reside in the state(s) of Illinois or Indiana, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.
Based on coverages selected. Subject to terms, conditions, availability & qualifications.
This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.
Sincerely,
Susan