Allstate Insurance Agent
Terry BurnsFranklin, TN

Office Hours

Day of the WeekHours
Mon8:00 AM - 5:00 PM
Tue8:00 AM - 5:00 PM
Wed8:00 AM - 5:00 PM
Thu8:00 AM - 5:00 PM
Fri8:00 AM - 5:00 PM
Available 24/7 at

321 Billingsly Ct,
Ste 22
Franklin, TN 37067


From Cool Springs Blvd, turn north at First Farmers and Merchants Bank. Upon entering Billingsly Square, turn right and we are located in the second office.

Other Locations

Areas Served

Franklin, Brentwood, Nolensville

Additional Contact

Fax: (615) 771-8559


English, Spanish
Terry Burns: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Agent: Meet Terry Burns

I opened my agency in Franklin in 2011, but I have been an Allstate agent since 2004. The Burns Insurance Group also has locations in Mount Juliet and Nashville. I love being part of Franklin, as it’s a great place to do business. No matter how much we grow as a community, the people here still make everyone feel welcome and appreciated.

When I’m not working, I love to watch sports of all kinds, but I particularly enjoy attending University of Arkansas Razorback football games. I also enjoy playing golf, working in the yard and attending estate sales and auctions. I also spend a lot of time caring for my rescue cats and helping at the animal shelter. I am amazed at how unconditionally animals love us, and it’s so rewarding to help an animal in need.

I became an Allstate agent after being a customer for almost 25 years. Allstate is the only insurance I have had during my life. My goal is to make friends and help people, and I’d love to get to know you. Whether you need Auto, Home, or more, please email, call or stop by at our Franklin, TN location — we’re located behind the Franklin Marriott Cool Springs.

Products we offer:

  • Auto
  • Home
  • Condo
  • Renters
  • Motorcycle
  • Business
  • Life
  • ATV
  • Boat
Years of
Years in the
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Honor Ring-5 years
Agency Achievement Award-3 years
Circle Of Champions Award-3 years
Community Involvement
Community Involvement dropdown expand/collapse
St Jude Radiothon
Industry Services
Industry Services dropdown expand/collapse
2009 Nashville Chamber of Commerce Future 50 Award Winner
2008 Nashville Chamber of commerce Future 50 Award Winner

Our team

Terry Burns

Agency Owner - Personal Financial Representative
My career started with a large snack food company and for over 30 years, my goal has been to make friends and help people in both business and life! I have also worked with an entertainment company, a professional football league, and in radio. Since I became an Allstate Agent in 2004, Allstate and helping to put people in Good Hands with Allstate has been my passion! I hope you will find both myself and my team treat you with the utmost respect. Please know we are here for you! My wife Cindy and I have lived in Middle TN since 1988. We love the area and it is home! Thanks so much for allowing me and my team to help you with choosing the right protection for what matters most for you and your family!

Chris Lowry

Agency General Manager / Licensed Insurance Representative
Chris has 10+ years of insurance experience. His background includes time spent in the legal field as well as 10+ years in the wireless communications industry. He has a unique understanding of business owner's needs and challenges, especially when it comes to insurance and helping you make the right decision on coverage. Contact him today to review your business or personal needs for Commercial Insurance, Home Insurance, Auto Insurance and more. Come visit us at our location in Franklin, TN for your insurance needs.

Jennifer Carroll

Agency Sales Director
Jennifer Carroll has over ten years experience with Burns Insurance Group and is currently the Agency Sales Manager at our Elm Hill Pike location in Nashville. She has been in the insurance industry for 18 years specializing in property & casualty insurance products, and is our agency’s business insurance specialist.

Stacy Kenney

Customer Care Manager
Stacy Kenney has over 10 years of experience in the financial industry. She is licensed in Property and Casualty Insurance. Contact her today if you would like to review your personal policies to help see what coverage is the best for you. If you need Auto Insurance, Home Insurance, or Life Insurance, come visit us at our Franklin, TN location today!

Autumn Epps

Customer Care Professional
Autumn joined our team with a strong background in customer service, including prior experience working for a large national retailer. She takes pride in answering questions and helping customers with their insurance needs. Stop by the office or give Autumn a call anytime. She would be happy to help you!

Sandra Shanks

Customer Care Professional
Sandra has been with Burns Insurance Group over five years. She has over 20 years of experience with the insurance industry. She specializes in Personal and Commercial customer service. If you need help with Auto Insurance, Business Insurance, or more, stop by our Franklin, TN location today!

Ragen Martin

Customer Care Professional
Ragen Martin is a Customer Service Representative at the Elm Hill Pike location in Nashville, TN specializing in customer service and customer retention. Ragen joined the Burns Insurance Group team in July of 2014 and is native of the Nashville area. Ragen looks forward to meeting customers and servicing their insurance needs. Please stop by our office if you need assistance with Boat Insurance, Home Insurance, Business Insurance, and more!

Dana Fennell

Admin Support
Before joining our office, Dana worked in administration and operations for more than 20 years. She is best known for her affection for individuals and her ability to help in many different capacities. She is essential to the performance of Burns Insurance Group, as she handles the booking of customers’ insurance reviews. Please stop by our office in Franklin, TN for your insurance needs including Motorcycle Insurance, Business insurance and more!

Bobby Sease Jr.

Licensed Sales Professional
Bobby has over 20 years of insurance experience. He enjoys using his background to help customers find the right insurance options for their unique situation. Contact Bobby today for assistance with your home, auto or life insurance needs.

Kimberly Franco

Licensed Sales Professional
Kimberly is a New York native who lives in Nashville. She has several years of insurance experience and takes pride in helping people understand their insurance options. When she’s away from the office, you’ll find her in the kitchen cooking her favorite dishes. She’s fluent in English and Spanish and would be happy to help with your insurance needs.

Brent Davis

Licensed Sales Professional
Brent is an internationally ranked gamer, an amateur boxer of 11 years and a graduate of the University of Tennessee. His experience and customer focus was honed during his years in the home security and wireless telecommunications industries. Having now been in the insurance business for a few years, he is ready to serve and assist with your Homeowners Insurance, Auto Insurance, Life Insurance and more. His goal is to help customers have the right coverage, and he looks forward to long-term customer relationships. Brent is an award-winning recipient, having received recognition for his Sales and Customer Service mastery in multiple industries. Please visit us at our Franklin, TN location for your insurance needs today!

Corenthia Fletcher

Licensed Sales Professional
Corenthia has worked in insurance since 2016 and joined our team in 2020. Her favorite part of her job is helping customers understand their insurance options, so they can make informed decisions. When she's away from the office, you'll find her spending time with friends and family, cooking or reading. Corenthia would be happy to help with your insurance needs.

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Local events & news

Small Thanks with Google

Since 2008, I’ve been helping local families protect what matters most to them. I want to thank you for your business, loyalty and friendship — the Franklin community is the reason I’m proud to be your Allstate agency. This feedback helps us to improve, and it's always great to hear how I have made a difference in your life. Thank you again for teaming with me for your insurance needs!

Mount Juliet Animal Shelter Volunteer Organization.

Terry Burns is on the board for the Mount Juliet Animal Shelter Volunteer Organization.
For the last 2 years he has organized a concert with the group Trick Pony to support the Shelter.
This year the event raised over $15,000. It was held at the Sutler in Melrose.
The event sold out

Homeless dogs get a chunk of money

For the fifth year in a row, Allstate Agent Terry Burns gave money to the shelter that is coined a "model" pet adoption center. It has about a 97-percent placement rate, according to shelter director Dawn Ambrose.
Frequently Asked Questions
What are your agency hours?
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Are you open on weekends?
Saturday: Closed
Sunday: Closed
Can I text your agency with questions?
No, we do not have text messaging services.
What languages do you speak?
We have staff members available who speak the following languages: English, Spanish
Do you have more than one location?
Terry Burns is insurance licensed in the state(s) of Alabama, Kentucky, Pennsylvania, Tennessee, and Texas. If you do not reside in the state(s) of Alabama, Kentucky, Pennsylvania, Tennessee, or Texas, please go to the Find an Agent section on to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Allstate life insurance issued by Allstate Life Ins. Co. & Allstate Assurance Co., 3075 Sanders Rd, Northbrook IL 60062; American Heritage Life Ins. Co., 1776 American Heritage Life Dr., Jacksonville FL 32224. In New York, life insurance issued through Allstate Life Insurance Company of New York, Hauppauge NY. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 2920 South 84th Street, Lincoln, NE 68506. (877) 525-5727.

Check the background of this firm on FINRA's BrokerCheck website.