Allstate Insurance Agency
The Bascom Agency, LLCLady Lake, FL

Office Hours

Day of the WeekHours
MonAvailable by appointment8:00 AM - 5:00 PM
TueAvailable by appointment8:00 AM - 5:00 PM
WedAvailable by appointment8:00 AM - 5:00 PM
ThuAvailable by appointment8:00 AM - 5:00 PM
FriAvailable by appointment9:00 AM - 5:00 PM
SatAvailable by appointment
After-hours appointments available.
Available 24/7 at

418 Teague Trl
Lady Lake, FL 32159


We are near the intersection of US Hwy 441 and CR-25. Right next to Heritage Dental and The Animal Clinic of Lady Lake.

Areas Served

Lady Lake, The Villages, Ocala, Leesburg
The Bascom Agency, LLC: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Agency: Meet The Bascom Agency, LLC

I've called central Florida home for my entire life. I went to UCF on a baseball scholarship. While there, I became an all-conference and all-American standout starting pitcher. I still hold some records at UCF. After garnering plenty of national recognition I ended up signing a contract to play professional baseball for the Baltimore Orioles. While with the Orioles I was an Allstar and was awarded the Jim Palmer Minor League Pitcher of the Year award.

After playing 8 seasons of pro ball I met my wife Brittany, an Ocala native and all-state soccer star. We got married in Nov of 2013 and now have 2 boys, Ben(5) and Luke(4), with a third on the way! I only understood the importance of life insurance after looking into my sons eyes. It is a great feeling knowing that I've protected my family. Our main agency standard is to treat the customers like they are family to us.

As a Personal Financial Representative, I strive to help customers understand the importance of having a relationship with someone they can trust, like me! I look forward to many years to come in this great community. I am actively involved in local charities such as the American Cancer Society, Lady Lake Little League, Captain Billek Foundation, and UF Health/Shands Children’s Miracle Network. In my down time I enjoy golfing, fishing, and watching my son’s destroy our house on a daily basis.

Products we offer:

  • Auto
  • Home
  • Condo
  • Renters
  • Motorcycle
  • Business
  • Life
  • ATV
  • Boat
Years in the
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Bachelor Of Science-UCF
Civic Services
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American Cancer Society Sponsorship Committee in The Villages
Retired professional baseball player providing free instruction in the community
Associate baseball coach at The Villages Charter School
Industry Services
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Financial Services
Life Insurance
Business Insurance
Commercial Insurance
Property and Casualty Insurance

Our team

Katie Portwood

Office Manager
Katie is our office manager at The Bascom Agency. Katie excels at running our office & keeping everyone up to date on everything Allstate. She has a wealth of knowledge when it comes to insurance and is wonderful with customers and staff.

Leah Gaddis

Agency Coordinator
Leah is our agency coordinator. Most days Leah will be the first person you speak with at The Bascom Agency and she has been with us since September of 2021. She has many years in customer service and is excited to speak with you when you call.

Kelly Rolling

Sales Agent
Kelly is one of our sales agents. She has represented Allstate since August of 2018 & has since then gained a wealth of knowledge when it comes to insurance. She does an amazing job at helping potential customers find the best policies to help see that they are covered. She looks forward to working with you!

Garrett Vathroder

Sales Agent
Garret is another one of our sales agents at The Bascom Agency and he has been with us since June of 2021. He does a great job at helping customers find the best policies to fit their needs. He also has a wealth of knowledge when it comes to customizing policies to best fit customers' needs.

Missey Treakle

Service Agent
Missy is a service agent with us. She has been with The Bascom Agency since May 2021 & loves helping others. She does a great job with servicing policies and assisting customers. Her experienced background allows her to be an excellent asset to our team.

Heather DiDonato

Service Agent
Heather is another one of our service agents at The Bascom Agency. She has been with us since June of 2021 & has excellent customer service. She loves helping customers and does an amazing job at it.

Diana Gronlund

Senior Service Agent
Diana is our longest-serving service agents here at The Bascom Agency. She has 30+ years of experience in the insurance industry! WOW! Diana excels at bringing on board new customers and provides the best service! She has an abundance of knowledge and experience that allows her to serve customers well.

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Frequently asked questions
What are your agency hours?
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Sunday: Closed
Are you open on weekends?
Sunday: Closed
Can I text your agency with questions?
No, we do not have text messaging services.
What languages do you speak?
We have staff members available who speak the following languages: English
Do you have more than one location?
No, this is our only location.
*Note: In Florida, Allstate agencies are authorized to represent a number of companies that are part of the Allstate family. Through these separate and distinct companies a wide variety of insurance products are available. For example, auto insurance in Florida is available from Allstate Insurance Company, Allstate Indemnity Company and Allstate Property and Casualty Insurance Company(Home Office:Northbrook, IL). Property insurance, such as homeowners, condominium owners and renters insurance is available in Florida from Castle Key Insurance Company and Castle Key Indemnity Company(Home Offices: St. Petersburg, FL).

It's important to note that Castle Key Insurance Company and Castle Key Indemnity Company are separate and distinct companies from each other and from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Life Insurance Company. This means, for example, that property insurance products provided by Castle Key Insurance Company and Castle Key Indemnity Company are not underwritten or reinsured by Allstate Insurance Company or Allstate Life Insurance Company.

The Bascom Agency, LLC is insurance licensed in the state(s) of Florida. If you do not reside in the state(s) of Florida, please go to the Find an Agent section on to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Allstate life insurance issued by Direct General Life Insurance Co., 911 Chestnut Street, Orangeburg SC 29115; American Heritage Life Ins. Co., 1776 American Heritage Life Dr., Jacksonville FL 32224. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 2920 South 84th Street, Lincoln, NE 68506. (877) 525-5727.

Check the background of this firm on FINRA's BrokerCheck website.
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