
Allstate Insurance Agency
The Family Agency, Pelham, AL
LUTCF
Call
(205) 664-1892to quote by phone
Call
(205) 664-1892to quote by phone
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Location Details
Office Hours
| Day of the Week | Hours |
|---|---|
| Mon | 8:00 AM - 5:00 PM |
| Tue | 8:00 AM - 5:00 PM |
| Wed | 8:00 AM - 5:00 PM |
| Thu | 8:00 AM - 5:00 PM |
| Fri | 9:00 AM - 5:00 PM |
| Sat | Available by appointment |
| Sun | Closed |
After-hours appointments available.
Available 24/7 at
(205) 664-1892
3183 Pelham Pkwy, Ste E Pelham, AL 35124 US
Areas Served
Alabaster AL, Pelham AL, Helena AL, Hoover AL, Bessemer AL, Vestavia Hills AL, Homewood AL, Montevallo AL, Calera AL
Additional Contact
Fax: (205) 664-2238
Languages
English
The Family Agency: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck
Local Allstate Agency: Meet The Family Agency


Products we offer:
- Car Insurance Agent in Pelham
Car Insurance Agent in Pelham
- Home Insurance Agent in Pelham
Home Insurance Agent in Pelham
- Condo Insurance Agent in Pelham
Condo Insurance Agent in Pelham
- Renters Insurance Agent in Pelham
Renters Insurance Agent in Pelham
- Landlords & Hosts Insurance Agent in Pelham
Landlords & Hosts Insurance Agent in Pelham
- Motorcycle Insurance Agent in Pelham
Motorcycle Insurance Agent in Pelham
- Business Insurance Agent in Pelham
Business Insurance Agent in Pelham
- Life Insurance Agent in Pelham
Life Insurance Agent in Pelham
- ATV Insurance Agent in Pelham
ATV Insurance Agent in Pelham
- Boat Insurance Agent in Pelham
Boat Insurance Agent in Pelham
30+
Years of
Experience
Experience
25+
Years in the
Community
Community
Bachelor Of Business Administration-University of Montevallo
Allstate Leader's Forum-1 years
Circle Of Champions Award-1 years
Honor Ring-2 years
Your Local Allstate Team
Agency Owner - Personal Financial Representative
Allstate Insurance Agent Reviews
Rating 5.0
Awesome 👌
Molly always ready to help me and my family with any questions.
Molly always ready to help me and my family with any questions.
Rating 3.5
We recently had a home issue that we tried to file insurance claim and it was told it would not be covered even though t
We recently had a home issue that we tried to file insurance claim and it was told it would not be covered even though the repair cost were over 2K. Plus our home insurance premium has went up for no reason we have never filed a claim. Car insurance is getting too expensive as well.
Rating 5.0
Great service and friendly staff
Rating 5.0
Great
Rating 5.0
Excellent service always so helpful explaining all insurance needs extremely pleased with my agency!!!!! highly recommen
Excellent service always so helpful explaining all insurance needs extremely pleased with my agency!!!!! highly recommend the Family agency!!!
Rating 5.0
Rating 5.0
Very helpful to me with my claim. Really helping me with my issues.
Thanks
Thanks
Rating 5.0
Rating 5.0
Good. They are always there to help.
Rating 4.5
Local representatives are helpful and honest. Just wish the company would do a better job of covering roof damage. It's
Rating 0.0
Insurance keeps getting more expensive. We have a great driving record and never filed a claim. I’m considering switch
Insurance keeps getting more expensive. We have a great driving record and never filed a claim. I’m considering switching providers.
Rating 5.0
Rating 5.0
Rating 5.0
I feel great any time I call you help me with my issues.
Rating 3.5
Not very happy. High premiums. No help after wind damage as I had to make a claim just to get an estimate. How does some
Not very happy. High premiums. No help after wind damage as I had to make a claim just to get an estimate. How does someone check costs with no estimates?
Rating 5.0
Rating 4.5
Great service
Rating 5.0
Rating 5.0
They took care of my problem right away! Excellent professional job!
Rating 2.5
Followup hasn't been great. In particular, there was and still is an issue with my Allstate Drivewise and how it crossed
Followup hasn't been great. In particular, there was and still is an issue with my Allstate Drivewise and how it crossed with my ex-husband. He was given my credits for a year (thought I separated out my account from his) and, even when I caught the error, the agent I asked to get my discount over to me didn't followup. Otherwise, I've had no issues with The Family Agency.
Your Local Allstate Team
Kenneth Massey
Agency Owner - Personal Financial Representative
Frequently asked questions
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday:
Sunday: Closed
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday:
Sunday: Closed
Saturday:
Sunday: Closed
Sunday: Closed
No, we do not have text messaging services.
We have staff members available who speak the following languages: English
- Yes, you can also find us at the following locations:
- 3183 Pelham Pkwy, Pelham, AL
The Family Agency is insurance licensed in the state(s) of Alabama. If you do not reside in the state(s) of Alabama, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.
Based on coverages selected. Subject to terms, conditions, availability & qualifications.
This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.
Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.
Check the background of this firm on FINRA's BrokerCheck website.
Based on coverages selected. Subject to terms, conditions, availability & qualifications.
This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.
Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.
Check the background of this firm on FINRA's BrokerCheck website.
you're in good hands®

The Family Agency, Car Insurance in Pelham, 35124
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