Allstate Insurance Agent
Tracy Faulkner-Drott, Helotes, TX

12030 Bandera Rd,

Ste 110c

Helotes, TX 78023

Call

(210) 319-7218to quote by phone

Call

(210) 319-7218to quote by phone

Call

(210) 319-7218to quote by phone

Call

(210) 319-7218to quote by phone

Select a product to get a quote

ATV insurance

Location Details

Office Hours

Day of the Week	Hours
Mon	9:00 AM - 5:30 PM
Tue	9:00 AM - 5:30 PM
Wed	9:00 AM - 7:00 PM
Thu	9:00 AM - 5:30 PM
Fri	9:00 AM - 5:30 PM
Sat	Available by appointment
Sun	Closed

After-hours appointments available.

Available 24/7 at

(210) 319-7218

12030 Bandera Rd,
Ste 110c
Helotes, TX 78023
US

Landmarks

The office is about 1 mile outside Loop 1604 on Bandera Rd, The office is located in the Strip center Bandera Plaza on the right. If you reach FM-1560 / Hausman Rd you have gone to far.

Areas Served

Helotes, Sonoma Ranch, Grey Forest, San Antonio

Additional Contact

Fax: (210) 775-5941

Languages

English, Spanish

Social

Tracy Faulkner-Drott: Allstate Insurance

Local Allstate Insurance Agent: Tracy Faulkner-Drott

I’ve been an Allstate Agent since 2013 because I love running an agency where I am able to help people protect the things they love. My husband and I are both Allstate Agents because we have a passion for serving our community.

I’ve lived in the Helotes area for several years. I enjoy being an Allstate Agent in this community because it is full of friendly people that genuinely care about each other; I love the small town charm. Every year, my husband and I sponsor the Brighton House Golf Tournament and we spend a lot of our free time at the Top Golf courses in the area. I also love staying active and have run several marathons, including one in Hawaii!

My stuff is fun, knowledgeable, and efficient. We also speak Spanish, so we are able to serve the Spanish-speaking community as well. Our very experienced team of licensed insurance professionals focus on home, auto and life insurance. We help customize insurance solutions specific to each customer’s needs. Stop by our office at 12540 Bandera Rd., Ste. 209 in Bander Plaza. We look forward to meeting you!

Products we offer:

Car Insurance Agent in Helotes
Car Insurance Agent in Helotes
Helps protect you and your vehicle if you’re involved in a car accident. At a minimum, you’ll likely need bodily injury liability and property damage liability to meet state auto insurance coverage requirements and help protect your finances if you cause an accident that injures another driver or damages their property. We also offer uninsured motorist coverage to help with your expenses if you’re hit by a driver without insurance. If you’re looking for coverage to help protect your vehicle, you might want to consider collision coverage and comprehensive coverage, which help pay repair costs if your car is damaged in a covered loss. And, optional coverages, like new car replacement coverage or loan/lease gap coverage help protect your investment in a brand-new car. I can help you choose a combination of coverages that fulfill state requirements and meet your needs. Give me a call to get a car insurance quote today!
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Home Insurance Agent in Helotes
Home Insurance Agent in Helotes
Helps provide protection for your house (dwelling) and your family’s liability as well as the things you own in and around your home such as “other structures” (detached garage, fence, etc.), your personal property (furniture, clothing, etc.) against covered perils such as fire, theft, wind/hail and more. Call me today for a homeowners insurance quote and I’ll help you get the protection your home needs and the savings you deserve with our money-saving discounts.
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Condo Insurance Agent in Helotes
Condo Insurance Agent in Helotes
Helps protect the portion of your condo, co-op or townhome for which you are responsible for (inside structure, permanent fixtures, cabinets, etc.) with dependable coverage. Condo policies are HO-6 compliant, and cover family liability and personal belongings against covered perils such as fire, theft, vandalism and more. Contact me today for a quote!
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Renters Insurance Agent in Helotes
Renters Insurance Agent in Helotes
Helps protect your personal belongings inside or outside your apartment from accidents such as, fire, theft, vandalism, and cover family liability. Give me call today to review what type of coverage makes sense for where you live and what you own.
get a quote
Motorcycle Insurance Agent in Helotes
Motorcycle Insurance Agent in Helotes
Our motorcycle policies include the basic coverage you may need, like liability coverage, which includes passenger liability coverage and uninsured motorist coverage. You can further customize your motorcycle policy with collision coverage and comprehensive coverage to help protect your bike. And, if you have a customized ride, you can help protect your aftermarket gear with optional equipment coverage. Contact me to learn about motorcycle insurance discounts and to get started with a quote for a policy that fits your needs.
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Business Insurance Agent in Helotes
Business Insurance Agent in Helotes
Allstate Business Insurance protects your business in ways other insurance might not. A business owners policy (BOP) usually includes three common types of coverage to help protect you and your small business: property coverage, general liability coverage and business interruption coverage. In addition to these basic coverages, the Allstate Business Owners Policy can be customized with additional protection to help cover more aspects of your business. I can help you tailor a policy to fit your small business’s needs. As a small business owner myself, I understand how important it is to protect what you’ve worked so hard to build. Call me for a free review of your current business policy and to learn more about insurance solutions to help protect you, your business and your employees.
Life Insurance Agent in Helotes
Life Insurance Agent in Helotes
Protect the life you want, for those that matter most. A life insurance policy can help provide financial security for your loved ones by covering expenses like the mortgage, college tuition, and other everyday living costs. Call me today to learn about the different types of coverage Allstate offers.
ATV Insurance Agent in Helotes
ATV Insurance Agent in Helotes
Help protect yourself and your all-terrain vehicle against the unexpected. We offer bodily injury liability coverage and property damage liability coverage on your ATV insurance policy. If you injure someone else or damage their property while driving your ATV, liability coverage helps pay the other person’s medical or repair bills. If your ATV is damaged in a crash, collision coverage may help. Collision coverage for your ATV helps pay for repairs if you hit another object, such as a fence or a tree. Finally, you may want to consider comprehensive coverage for your ATV in case it’s stolen, vandalized or damaged by hail or fire. Give me a call to get a quote on an ATV insurance policy today!
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Boat Insurance Agent in Helotes
Boat Insurance Agent in Helotes
Helps cover your boat on and off the water. Watercraft liability coverage helps pay for another person’s expenses if you injure them or damage their property with your boat. If you’re injured in a boating accident, watercraft medical payments coverage helps pay for your medical bills. Need to repair damage to your boat after an accident? Property coverage for your boat helps cover a crash with another boat or object (like a pier or buoy). It also helps cover theft, vandalism or fire. Help protect your boat against these covered perils during the on- and off-season. We also offer additional coverage for things like your boat trailer, fishing equipment and even towing or fuel delivery when you’re stranded. Need a boat insurance quote? Give me a call today!

10+

Years of
Experience

Years in the
Community

Your Local Allstate Team

Stephanie Kruizenga-Almand

Office Manager

Stephanie has been an associate insurance agent with the agency for over 3 years She loves to fish and go camping. Give her a call she would love to show you how to get coverage for help with your families protection.

Allstate Insurance Agent Reviews

rudy mireles

Mar. 21, 2026

ariadna boubel

Mar. 6, 2026

lafon pearson

Feb. 11, 2026

cynthia hudson

Feb. 10, 2026

Always very nice and professional!

Agent Response

Thank you, Cynthia, for your kind words! We're thr

Thank you, Cynthia, for your kind words! We're thrilled to hear that you find our team nice and professional. Your satisfaction is our priority, and we appreciate your feedback. If you ever need assistance, we're here to help!

scott naab

Feb. 4, 2026

norma renfro

Jan. 18, 2026

Agent Response

Thank you for your feedback, Norma. We appreciate

Thank you for your feedback, Norma. We appreciate your trust in us. If you have any specific concerns or suggestions, please feel free to reach out to TDROTT@allstate.com. Your input is valuable in helping us improve our services.

claudia trinidad

Jan. 12, 2026

Agent Response

Thank you, Claudia, for your positive feedback! We

Thank you, Claudia, for your positive feedback! We're delighted to hear that you had a great experience with us. Your trust and satisfaction are our top priorities. If you ever need assistance in the future, feel free to reach out.

monica sanchez

Jan. 8, 2026

Great and friendly service.

Agent Response

Thank you, Monica, for your kind words and perfect

Thank you, Monica, for your kind words and perfect rating! We're thrilled to hear you enjoyed our friendly service. Your satisfaction is our priority, and we appreciate your support. If you ever need assistance, feel free to reach out.

gwendolyn morris

Jan. 7, 2026

Agent Response

Thank you, Gwendolyn, for your wonderful feedback!

Thank you, Gwendolyn, for your wonderful feedback! We're thrilled to know you had a positive experience with us. Your trust and satisfaction are our top priorities. If you ever need assistance, feel free to reach out.

hector garcia

Dec. 14, 2025

Agent Response

Thank you, Hector, for your positive feedback and

Thank you, Hector, for your positive feedback and for being a valued customer. We're delighted to know you're satisfied with our services. If you ever have any questions or need assistance, feel free to reach out. Your trust means a lot to us!

gerardo de los santos

Oct. 18, 2025

anna webber

Oct. 8, 2025

I was pleasantly impressed with Stephanie’s response to my initial request. She continued to work with me to get the

I was pleasantly impressed with Stephanie’s response to my initial request. She continued to work with me to get the coverage we wanted and need for our home and 2 vehicles. Valerie’s was also helpful when Stephanie was out. I am
Happy to have been referred to you by a long time customer of yours. I am looking forward to a continued partnership with All State.

jeffery reynolds

Jan. 31, 2025

My enlisting process with Allstate had a few complications but the staff at Tracy's office quickly righted the ship. My

My enlisting process with Allstate had a few complications but the staff at Tracy's office quickly righted the ship. My recent annual review went well.

michael gilbert

Jan. 16, 2025

marvin ogan

Nov. 1, 2024

christy browning

Oct. 30, 2024

daniel allen

Oct. 18, 2024

Friendly and professional.

angelina salazar

Oct. 15, 2024

My agent and her office are helpful when I have questions

anna gonzales

Oct. 8, 2024

edward ehlers

Aug. 29, 2024

Good

Allstate Online Review Policy

Your Local Allstate Team

Stephanie Kruizenga-Almand

Office Manager

Frequently asked questions

What are your agency hours?

Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 5:30 PM
Friday: 9:00 AM - 5:30 PM
Saturday:
Sunday: Closed

Are you open on weekends?

Saturday:
Sunday: Closed

Can I text your agency with questions?

Yes, we have text messaging services.

What languages do you speak?

We have staff members available who speak the following languages: English, Spanish

Do you have more than one location?

No, this is our only location.

Tracy Faulkner-Drott is insurance licensed in the state(s) of Texas. If you do not reside in the state(s) of Texas, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

you're in good hands^®