Allstate Insurance Agency The Smoak Agency

Allstate Insurance Agency 
The Smoak AgencyLexington, SC

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Auto insurance
Home insurance
Renters insurance
Motorcycle insurance
ATVATV
ATV insurance

Location Details

Office Hours

Day of the WeekHours
Mon8:30 AM - 5:30 PM
Tue8:30 AM - 5:30 PM
Wed8:30 AM - 5:30 PM
Thu8:30 AM - 5:30 PM
Fri8:30 AM - 5:00 PM
SatClosed
SunClosed
Available 24/7 at

403 N Lake Dr
Lexington, SC 29072
US

Map of 403 N Lake Dr in Lexington

Landmarks

We are located across the street from Lexington Elementary School.

Areas Served

Lexington, Gilbert, Chapin, All areas in SC and NC

Additional Contact

Fax: (803) 399-7525

Languages

English
The Smoak Agency: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Agency: Meet The Smoak Agency

Photo gallery preview
Photo gallery preview
Photo gallery preview
The Smoak Agency Lexington, SC
The Smoak Agency Lexington, SC
The Smoak Agency Lexington, SC
The Smoak Agency Lexington, SC

Products we offer:

20+
Years of
Experience
20+
Years in the
Community
Allstate Leader's Forum-1 years
Circle Of Champions Award-1 years
Honor Ring-8 years
National Conference Award-3 years

Your Local Allstate Team

Allstate Insurance Agent Reviews

Rating 5.0
Very positive, listened to my concerns
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Agent Response
Thank you, Sharon, for your wonderful feedback! We
Thank you, Sharon, for your wonderful feedback! We're delighted to hear that you felt listened to and that your concerns were addressed. At The Smoak Agency, we strive to provide attentive and personalized service. Your satisfaction is our priority. If you ever need further assistance, feel free to reach out.
Rating 5.0
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Agent Response
Thank you, Valorie, for your wonderful feedback an
Thank you, Valorie, for your wonderful feedback and for being a valued customer of The Smoak Agency. We're thrilled to know you're satisfied with our services. Your trust and support mean a lot to us. If you ever need assistance, feel free to reach out.
Rating 5.0
Everything was easy and I got what I needed
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Agent Response
Thank you, Anthony, for your positive feedback! We
Thank you, Anthony, for your positive feedback! We're thrilled to hear that your experience with The Smoak Agency was smooth and that you got what you needed. Your satisfaction is our priority. If you ever need assistance, feel free to reach out.
Rating 4.5
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Agent Response
Thank you, Jose, for your positive feedback and fo
Thank you, Jose, for your positive feedback and for being a valued customer. We're thrilled to hear that you had a great experience with our agency. Your trust in us is greatly appreciated. If you have any further questions or need assistance, please feel free to reach out.
Rating 4.0
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Agent Response
Thank you, Cynthia, for your feedback and for bein
Thank you, Cynthia, for your feedback and for being a valued customer. We appreciate your support and are committed to providing reliable service. If you have any further concerns or suggestions, please feel free to reach out to YvetteSmoak@allstate.com.
Rating 5.0
I've only had to call a few times to speak with someone but everyone is always a pleasure to talk with.
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Agent Response
Thank you, Jonathan, for your kind words and for b
Thank you, Jonathan, for your kind words and for being a valued customer. We're delighted to hear that your interactions with our team have been pleasant. Your satisfaction is important to us, and we look forward to continuing to provide you with excellent service.
Rating 4.5
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Agent Response
Thank you, Ernest, for your positive feedback and
Thank you, Ernest, for your positive feedback and for being a valued customer. We're glad to hear you're satisfied with our services. If you have any suggestions or further feedback, feel free to reach out to YvetteSmoak@allstate.com. Your trust and support mean a lot to us!
Rating 5.0
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Agent Response
Thank you, Steven, for your positive feedback and
Thank you, Steven, for your positive feedback and for being a valued customer of The Smoak Agency. We're thrilled to hear that you're satisfied with our services. Your trust and support mean a lot to us. If you ever need assistance, feel free to reach out.
Rating 5.0
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Agent Response
Thank you, Reid, for your positive feedback! We're
Thank you, Reid, for your positive feedback! We're thrilled to hear that you're satisfied with our services. Your trust in The Smoak Agency means a lot to us. If you ever need assistance, feel free to reach out.
Rating 5.0
Excellent service. Knowledgeable staff. Courteous & professional.
Thank you so much for your help!
Kathy Stone
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Agent Response
Thank you, Kathy, for your kind words and for bein
Thank you, Kathy, for your kind words and for being a valued customer. We're thrilled to hear that you found our service excellent and our staff knowledgeable and professional. Your satisfaction is our top priority!
Rating 5.0
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Agent Response
Thank you, Nick, for your positive feedback and pe
Thank you, Nick, for your positive feedback and perfect rating! We're thrilled to know you're satisfied with our services. Your trust and support mean a lot to us. If you ever need assistance, feel free to reach out.
Rating 1.0
When issuing my initial policy the agent issued using the wrong address, charged my card, cancelled the policy and reiss
When issuing my initial policy the agent issued using the wrong address, charged my card, cancelled the policy and reissued a new policy--but I had to call and find out why I was charged for an extra policy. If I had been using a debit card or reached a credit limit, that could have been problematic financially. Unfortunately, I lost the house due to Hurricane Helene and claims has been cataclysmically bad. We have had no fewer than 20 different adjuster assignment and re-assignments. This is still ongoing. The agency has been completely hands off, save for one call early in the process when someone noticed it was a large claim. At that time, the agent said someone would reach out to me to offer an auto insurance quote. Never heard from anyone.
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Agent Response
Hi Ashlee, I'm truly sorry to hear about your expe
Hi Ashlee, I'm truly sorry to hear about your experience. It’s concerning to learn about the issues with your policy and the challenges with your claim. Please reach out to YvetteSmoak@allstate.com so we can address your concerns directly. Your feedback is important to us, and we want to ensure you receive the support you need. Unfortunately, our claims adjusters are the only ones licensed to assist you during your claim process, not the agency. The agency is there to follow up with your adjuster if they are not returning your calls in a timely manner. In addition to possibly any feedback from any notes to your claim that are on file. Thank you for bringing this to our attention.
Rating 5.0
Allstate has been nothing but the utmost helpful and supportive agency through a very tough time in my life. I will so
Allstate has been nothing but the utmost helpful and supportive agency through a very tough time in my life. I will solely do business with Allstate and recommend this office alone to everyone I know.


Thank you very very much for your openness, quick responses and flexible solutions.
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Agent Response
Thank you, Jeanie, for your kind words and for tru
Thank you, Jeanie, for your kind words and for trusting us during such a challenging time. We're grateful for your recommendation and are always here to provide support and flexible solutions. Your satisfaction is our priority.
Rating 5.0
Everyone in the office are all great people to meet my needs except lower rates would be great for me you all have a gre
Everyone in the office are all great people to meet my needs except lower rates would be great for me you all have a great year burrellK
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Agent Response
Thank you, Burrell, for your kind words and for be
Thank you, Burrell, for your kind words and for being a valued customer. We're glad to hear our team meets your needs. We understand the importance of competitive rates and appreciate your feedback. Wishing you a fantastic year ahead!
Rating 4.5
It has been great . Thank you so much
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Agent Response
Thank you, Wanda, for your kind words and for bein
Thank you, Wanda, for your kind words and for being a valued customer. We're delighted to hear that your experience has been great. If there's anything more we can do for you, please let us know.
Rating 5.0
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Agent Response
Thank you, Mr. Shipley, for your positive feedback
Thank you, Mr. Shipley, for your positive feedback and for being a valued customer of The Smoak Agency. We're thrilled to know that you're satisfied with our services. Your trust and support mean a lot to us. If you ever need assistance, feel free to reach out.
Rating 4.0
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Agent Response
Thank you, Craig, for your feedback and for being
Thank you, Craig, for your feedback and for being a valued customer. We appreciate your support and are always here to assist with your insurance needs. If you have any further questions or concerns, please feel free to reach out to YvetteSmoak@allstate.com. Your trust in us is important, and we're committed to providing reliable service.
Rating 0.0
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Agent Response
Thank you for sharing your feedback, Douglas. We'r
Thank you for sharing your feedback, Douglas. We're sorry to hear about your experience. We value your input and would like to address your concerns. Please give me a call at 803-808-7295. Your satisfaction is important to us.
Rating 5.0
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Agent Response
Thank you, Tanna, for your wonderful review of 5 S
Thank you, Tanna, for your wonderful review of 5 STARS! We're thrilled to hear that you had a positive experience with The Smoak Agency. Your satisfaction is our top priority, and we're grateful for your trust in us. If you ever need assistance, feel free to reach out.
Rating 5.0
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Agent Response
Thank you, Sylvia, for your wonderful feedback! We
Thank you, Sylvia, for your wonderful feedback! We're thrilled to hear that you're satisfied with our services. Your trust and support mean a lot to us. If you ever need assistance, feel free to reach out. We're here for you!

Your Local Allstate Team

Frequently asked questions

What are your agency hours?
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Are you open on weekends?
Saturday: Closed
Sunday: Closed
Can I text your agency with questions?
No, we do not have text messaging services.
What languages do you speak?
We have staff members available who speak the following languages: English
Do you have more than one location?
No, this is our only location.
The Smoak Agency is insurance licensed in the state(s) of North Carolina and South Carolina. If you do not reside in the state(s) of North Carolina or South Carolina, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.

Check the background of this firm on FINRA's BrokerCheck website.
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