Allstate Insurance Agent Phillip Mastantuono

Allstate Insurance Agent 
Phillip MastantuonoLewiston, NY

Elite Agent
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Location Details

Office Hours

Day of the WeekHours
Mon9:00 AM - 5:00 PM
Tue9:00 AM - 5:00 PM
Wed9:00 AM - 5:00 PM
Thu9:00 AM - 5:00 PM
Fri9:00 AM - 5:00 PM
SatAvailable by appointment
SunClosed
After-hours appointments available.
Available 24/7 at

419 Center St
Lewiston, NY 14092
US

Map of 419 Center St in Lewiston

Landmarks

We are located on Center Street in Lewiston in between Carmellos restaurant and the Village bake Shoppe

Areas Served

Lewiston, Niagara Falls, Youngstown

Additional Contact

Fax: (833) 559-3083

Languages

English
Phillip Mastantuono: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Insurance Agent: Phillip Mastantuono

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Products we offer:

10+
Years of
Experience
25+
Years in the
Community
Elite Agent
Lewiston Historical Society
Complete Senior Care

Allstate Insurance Agent Reviews

Rating 5.0
Rating 0.0
I got home owner s ins an you charged me triple what I was paying. Made my morale double your thives
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Agent Response
Hi Daniel, I'm sorry to hear about your experience
Hi Daniel, I'm sorry to hear about your experience with the homeowner's insurance rates. We value your feedback and would like to understand more about your situation. I can say that we have no idea how much your policy let alone what kind policy you had with the other carrier. I have reviewed your time and date stamped file and noticed we have gone over this with you at least twice and went over the circumstances surrounding you needing home insurance right away. You were free to find insurance anywhere you like and I am happy we were able to help you out in your time of need. I apologize for your morale.
Rating 5.0
Phil is always pleasant.
Rating 0.5
He does nothing to bring my rates down.
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Agent Response
Hi David, I’m sorry to hear about your experienc
Hi David, I’m sorry to hear about your experience with your rates. My agencies work hard to review policies with our insureds. I reviewed your file and noted several times over the years when we reached out to you to do just that but unfortunately for the most part we were hung up on or left a message with no call back. We also mailed a letter outlining savings but have yet to hear back from you.
Good Day
Rating 5.0
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Agent Response
Thank you, Dennis, for your positive feedback! We'
Thank you, Dennis, for your positive feedback! We're thrilled to hear that you had a great experience with us. Your trust and satisfaction are our top priorities. If you ever need assistance, feel free to reach out.
Rating 4.5
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Agent Response
Thank you, Christine, for your positive feedback a
Thank you, Christine, for your positive feedback and for being a valued customer. We're glad to hear you're satisfied with our services. If you have any suggestions for improvement, feel free to reach out to us at PHILM@allstate.com. Your trust means a lot to us!
Rating 5.0
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Agent Response
Thank you, Elizabeth, for your positive feedback a
Thank you, Elizabeth, for your positive feedback and for being a valued customer. We're thrilled to know you're satisfied with our services. If you ever have questions or need assistance, please feel free to reach out. We're here to help!
Rating 1.5
Auto insurance is way too much. Shopping!
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Agent Response
Hi Carol, thank you for sharing your feedback. We
Hi Carol, thank you for sharing your feedback. We understand your concern about the cost of auto insurance. Please feel free to reach out to PHILM@allstate.com to discuss your options. We appreciate your time with us and hope to assist you further.
Rating 4.5
Jamie is awesome. She provides great customer service.
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Agent Response
Thank you, Deborah, for your kind words about Jami
Thank you, Deborah, for your kind words about Jamie. We're thrilled to hear she provided you with great customer service. Your feedback is greatly appreciated, and we're here to continue supporting your insurance needs.
Rating 5.0
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Agent Response
Thank you, Joanne, for your wonderful feedback! We
Thank you, Joanne, for your wonderful feedback! We're thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and we're here to help with any of your insurance needs.
Rating 5.0
The price needs to be reviewed.
Rating 5.0
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Agent Response
Thank you, Frederick, for your positive feedback a
Thank you, Frederick, for your positive feedback and for being a valued customer. We're thrilled to know you're satisfied with our services. Your trust in us is greatly appreciated, and we're here to help with any of your insurance needs.
Rating 5.0
Helpful and always take the time to answer questions. Always get back to me when I need clarification because reading i
Helpful and always take the time to answer questions. Always get back to me when I need clarification because reading insurance jargon it can be more than I understand but they never make me feel like I should know this info.
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Agent Response
Thank you, Wanda, for your kind words and for bein
Thank you, Wanda, for your kind words and for being a valued customer. We're delighted to hear that our team has been helpful and attentive to your needs. It's important to us that you feel comfortable and informed about your insurance. If you ever have more questions, we're here to help!
Rating 5.0
Really nice friendly , always answering questions I have, fast that means a lot to me , thanks .
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Agent Response
Thank you, Michael, for your kind words and for be
Thank you, Michael, for your kind words and for being a valued customer. We're thrilled to hear that our friendly service and quick responses have made a positive impact. Your satisfaction is important to us, and we're here whenever you need assistance.
Rating 5.0
The insurance company was very easy and efficient to deal with for my claims.
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Agent Response
Thank you, Joanne, for your wonderful feedback! We
Thank you, Joanne, for your wonderful feedback! We're delighted to hear that you found the claims process easy and efficient. Your satisfaction is our priority, and we appreciate your trust in us. If you ever need assistance, feel free to reach out.
Rating 5.0
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Agent Response
Thank you, William, for your positive feedback and
Thank you, William, for your positive feedback and for being a valued customer. We're thrilled to know you're satisfied with our services. If you ever need assistance, feel free to reach out. Your trust in us is greatly appreciated!
Rating 5.0
Thank you
All good
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Agent Response
Thank you, Stephen, for your positive feedback! We
Thank you, Stephen, for your positive feedback! We're thrilled to hear that everything is going well. If you ever need assistance, feel free to reach out. We appreciate having you as a valued customer.
Rating 5.0
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Agent Response
Thank you for the kind words and for being a value
Thank you for the kind words and for being a valued customer!
Rating 5.0
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Agent Response
Thank you for the kind words and for being a value
Thank you for the kind words and for being a valued customer!
Rating 5.0
Photo of agent
Agent Response
Thank you for the kind words and for being a value
Thank you for the kind words and for being a valued customer!

Frequently asked questions

What are your agency hours?
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday:
Sunday: Closed
Are you open on weekends?
Saturday:
Sunday: Closed
Can I text your agency with questions?
Yes, we have text messaging services.
What languages do you speak?
We have staff members available who speak the following languages: English
Do you have more than one location?
Phillip Mastantuono is insurance licensed in the state(s) of New York. If you do not reside in the state(s) of New York, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.

Check the background of this firm on FINRA's BrokerCheck website.
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