Allstate Insurance Agent
Ashley Hines, Southlake, TX

361 W Southlake Blvd,

Ste 120

Southlake, TX 76092

Call

(817) 442-3013to quote by phone

Call

(817) 442-3013to quote by phone

Call

(817) 442-3013to quote by phone

Call

(817) 442-3013to quote by phone

Select a product to get a quote

ATV insurance

Location Details

Office Hours

Day of the Week	Hours
Mon	7:30 AM - 6:30 PM
Tue	7:30 AM - 6:30 PM
Wed	7:30 AM - 6:30 PM
Thu	7:30 AM - 6:30 PM
Fri	7:30 AM - 6:30 PM
Sat	Available by appointment
Sun	Available by appointment

After-hours appointments available.

Available 24/7 at

(817) 442-3013

361 W Southlake Blvd,
Ste 120
Southlake, TX 76092
US

Map of 361 W Southlake Blvd in Southlake

Landmarks

Located at Rufe Snow and Keller Parkway

Areas Served

Fort Worth, Keller, all of Texas

Languages

English, Spanish

Social

Ashley Hines: Allstate Insurance

You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Insurance Agent: Ashley Hines

I’ve gotten to know many local families as an Allstate agent in Southlake. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I know what life is like here in Southlake – that you choose your car and your home to fit your lifestyle and your budget. I also know how important it is to do the same when it comes to insurance. I look forward to getting to know you and helping you to find the solutions that meet your needs.

Part of what I like best about my job is that I can offer customers options for a wide variety of coverage and services. You can depend on me to help you look at the big picture.

I’m committed to helping Southlake residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I’m available to answer your questions. If you’re already a customer, I’m ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call me today.

Part of what I like best about my job is that I can offer customers options for a wide variety of coverage and services. You can depend on me to help you look at the big picture.

Products we offer:

Car Insurance Agent in Southlake
Car Insurance Agent in Southlake
Helps protect you and your vehicle if you’re involved in a car accident. At a minimum, you’ll likely need bodily injury liability and property damage liability to meet state auto insurance coverage requirements and help protect your finances if you cause an accident that injures another driver or damages their property. We also offer uninsured motorist coverage to help with your expenses if you’re hit by a driver without insurance. If you’re looking for coverage to help protect your vehicle, you might want to consider collision coverage and comprehensive coverage, which help pay repair costs if your car is damaged in a covered loss. And, optional coverages, like new car replacement coverage or loan/lease gap coverage help protect your investment in a brand-new car. I can help you choose a combination of coverages that fulfill state requirements and meet your needs. Give me a call to get a car insurance quote today!
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Home Insurance Agent in Southlake
Home Insurance Agent in Southlake
Helps provide protection for your house (dwelling) and your family’s liability as well as the things you own in and around your home such as “other structures” (detached garage, fence, etc.), your personal property (furniture, clothing, etc.) against covered perils such as fire, theft, wind/hail and more. Call me today for a homeowners insurance quote and I’ll help you get the protection your home needs and the savings you deserve with our money-saving discounts.
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Condo Insurance Agent in Southlake
Condo Insurance Agent in Southlake
Helps protect the portion of your condo, co-op or townhome for which you are responsible for (inside structure, permanent fixtures, cabinets, etc.) with dependable coverage. Condo policies are HO-6 compliant, and cover family liability and personal belongings against covered perils such as fire, theft, vandalism and more. Contact me today for a quote!
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Renters Insurance Agent in Southlake
Renters Insurance Agent in Southlake
Helps protect your personal belongings inside or outside your apartment from accidents such as, fire, theft, vandalism, and cover family liability. Give me call today to review what type of coverage makes sense for where you live and what you own.
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Motorcycle Insurance Agent in Southlake
Motorcycle Insurance Agent in Southlake
Our motorcycle policies include the basic coverage you may need, like liability coverage, which includes passenger liability coverage and uninsured motorist coverage. You can further customize your motorcycle policy with collision coverage and comprehensive coverage to help protect your bike. And, if you have a customized ride, you can help protect your aftermarket gear with optional equipment coverage. Contact me to learn about motorcycle insurance discounts and to get started with a quote for a policy that fits your needs.
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Business Insurance Agent in Southlake
Business Insurance Agent in Southlake
Allstate Business Insurance protects your business in ways other insurance might not. A business owners policy (BOP) usually includes three common types of coverage to help protect you and your small business: property coverage, general liability coverage and business interruption coverage. In addition to these basic coverages, the Allstate Business Owners Policy can be customized with additional protection to help cover more aspects of your business. I can help you tailor a policy to fit your small business’s needs. As a small business owner myself, I understand how important it is to protect what you’ve worked so hard to build. Call me for a free review of your current business policy and to learn more about insurance solutions to help protect you, your business and your employees.
Life Insurance Agent in Southlake
Life Insurance Agent in Southlake
Protect the life you want, for those that matter most. A life insurance policy can help provide financial security for your loved ones by covering expenses like the mortgage, college tuition, and other everyday living costs. Call me today to learn about the different types of coverage Allstate offers.
ATV Insurance Agent in Southlake
ATV Insurance Agent in Southlake
Help protect yourself and your all-terrain vehicle against the unexpected. We offer bodily injury liability coverage and property damage liability coverage on your ATV insurance policy. If you injure someone else or damage their property while driving your ATV, liability coverage helps pay the other person’s medical or repair bills. If your ATV is damaged in a crash, collision coverage may help. Collision coverage for your ATV helps pay for repairs if you hit another object, such as a fence or a tree. Finally, you may want to consider comprehensive coverage for your ATV in case it’s stolen, vandalized or damaged by hail or fire. Give me a call to get a quote on an ATV insurance policy today!
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Boat Insurance Agent in Southlake
Boat Insurance Agent in Southlake
Helps cover your boat on and off the water. Watercraft liability coverage helps pay for another person’s expenses if you injure them or damage their property with your boat. If you’re injured in a boating accident, watercraft medical payments coverage helps pay for your medical bills. Need to repair damage to your boat after an accident? Property coverage for your boat helps cover a crash with another boat or object (like a pier or buoy). It also helps cover theft, vandalism or fire. Help protect your boat against these covered perils during the on- and off-season. We also offer additional coverage for things like your boat trailer, fishing equipment and even towing or fuel delivery when you’re stranded. Need a boat insurance quote? Give me a call today!

Allstate Insurance Agent Reviews

leland deiley

Jun. 2, 2026

Have not used agent for any claims.

Agent Response

Thank you, Leland, for your feedback and for choos

Thank you, Leland, for your feedback and for choosing us as your insurance provider! So glad to hear you haven't had any need for claim's service!

harold woods

May. 27, 2026

Agent Response

Thank you, Harold, for your positive feedback and

Thank you, Harold, for your positive feedback and for being a valued customer. Your trust and support mean a lot to us. If you ever need assistance, feel free to reach out.

john abney

May. 27, 2026

Friendly, knowledgeable, very helpful in answering all my questions.

Agent Response

Thank you, John, for your kind words and perfect r

Thank you, John, for your kind words and perfect rating! We're thrilled to hear that our team was able to assist you effectively. Your satisfaction is our priority, and we're here whenever you need us.

mel davis

May. 27, 2026

Frankly I don't see the need for the agency. I get my renewal docs, call to see if that is the best deal, often receivin

Frankly I don't see the need for the agency. I get my renewal docs, call to see if that is the best deal, often receiving what I feel is a dismissive reply. I contacted an Allstate agency closer to me looking for some personal contact but was told agency change had to be approved by the existing agent. When we had a major damage two years ago we dealt direct with Allstate, the agency was no help at all. It seems you take a fee for for passing paperwork, not needed at all.Personal contact has largely been eliminated and i think your agency is out of touch with thr business model.agenclikothers is dinosaur like.paperw

Agent Response

Thank you for taking the time to share your feedba

Thank you for taking the time to share your feedback. We’re truly sorry to hear you’ve felt this way, as it’s never the experience we want our clients to have.

We do remember the concerns you shared during your claim in 2024, and we escalated those concerns to the claims team at the time in an effort to assist. While claim investigations, decisions, and payments are handled directly through Allstate’s corporate claims department, our agency does work hard to provide hands-on support by helping answer questions, reviewing coverage, advocating when concerns arise, and guiding clients through the process as best we can.

We understand the insurance industry has changed significantly over the years, however, our goal has always been to provide responsive, personal service and to be a resource for our clients when they need us.

We genuinely appreciate your feedback, and we will certainly take your comments into consideration moving forward.

james block

May. 19, 2026

Agent Response

Thank you, James for taking the time to rate your

Thank you, James for taking the time to rate your experience with us.

antonio ortiz

May. 11, 2026

Horrible. The gentlemen that looked at my claim immediately said it would be declined before investigating. Then hung up

Horrible. The gentlemen that looked at my claim immediately said it would be declined before investigating. Then hung up on me, I cant wait to find a cheaper insurance company. Im scared to file a claim with you guys

Agent Response

Hi Antonio, I'm sorry to hear about your experienc

Hi Antonio, I'm sorry to hear about your experience. It's concerning to learn about the interaction you had. It seems your interaction was with the Allstate claim's department and not our agency. We are always here to advocate for you. We will be reaching out to you today to discuss your experience further and see how we can help!

anne mcalister

May. 5, 2026

Agent Response

Thank you for the 5-star rating, Anne! We truly ap

Thank you for the 5-star rating, Anne! We truly appreciate your support and are glad you had a positive experience with us. If there’s ever anything you need, we’re here to help.

aly esparza

Apr. 27, 2026

Agent Response

Thank you, Aly, for 5-star review! We're thrilled

Thank you, Aly, for 5-star review! We're thrilled to hear that you're satisfied with our services.

luther curtis

Apr. 24, 2026

She was very professional, courteous, and efficient.

Agent Response

Thank you, Luther, for your kind words about our s

Thank you, Luther, for your kind words about our service. We're glad to hear you found the experience professional, courteous, and efficient. Your feedback is valuable to us, and we look forward to serving you again.

sherry davidson

Apr. 19, 2026

Agent Response

Thank you, Sherry, for your positive feedback and

Thank you, Sherry, for your positive feedback and for being a valued customer. We're glad to hear that you're satisfied with our services!

peter petkov

Apr. 13, 2026

Agent Response

Thank you, Peter, for your feedback and for being

Thank you, Peter, for your feedback and for being a valued customer. We're glad to hear you're satisfied with our services.

jeanne malone

Apr. 8, 2026

Agent Response

Thank you, Jeanne, for your feedback and for being

Thank you, Jeanne, for your feedback and for being a valued customer. Please let us know how we can earn a 5-star rating next time!

david whiles

Mar. 30, 2026

Agent Response

Thank you so much, David, for your 4.5-star review

Thank you so much, David, for your 4.5-star review! We truly appreciate your support and are glad to know you had a positive experience with our agency.

If there’s ever anything more we can do to make your experience a full 5 stars, please don’t hesitate to let us know—we’re always here to help!

rebecca sidoti

Mar. 29, 2026

In all the time I've been an Allstate customer, in the past and currently, I should be contacted by my agent about ways

In all the time I've been an Allstate customer, in the past and currently, I should be contacted by my agent about ways to reduce cost. Your agents leave you alone and just raise costs... hence why I recently made some big moves and will be making more. Save me money or be on your way.

Agent Response

Thank you for your feedback, Rebecca. We truly app

Thank you for your feedback, Rebecca. We truly appreciate you taking the time to share your experience, and we’re sorry to hear that you’ve been feeling frustrated with recent changes to your policy costs.

We completely understand how important it is to keep insurance affordable, and we want you to know that we are always here to help review your coverage and explore any available options to better fit your needs and budget. While premium rates are determined at the company level and not directly controlled by our agency, we are more than happy to walk through your policy with you to identify potential discounts, coverage adjustments, or other ways to help manage costs.

Our goal is to be a resource for you, and we would welcome the opportunity to reconnect and review your policy together. Please feel free to reach out to our office at your convenience so we can assist you. Please ask for me or Alyce, our operations manager.

Thank you again for your feedback—we value your business and the chance to support you.

oun sryvong

Mar. 22, 2026

Agent Response

Thank you, Oun!

annis shoults

Mar. 20, 2026

Good. Always answers my calls & questions as soon as I call.

Agent Response

Thank you, Annis, for your feedback!

cindy cargal

Mar. 10, 2026

I appreciate Allstate. The people I dealt with were very nice and professional. I am an elderly person and they were ver

I appreciate Allstate. The people I dealt with were very nice and professional. I am an elderly person and they were very patient with my many questions . They kept me updated on my account and did their best to get me the best prices on my premiums.They also helped me get a much needed new roof on my house. I tell my friends how great it has been to work with Allstate. Thank you so much for being there for me!!

Agent Response

Thank you so much for your kind words! We truly ap

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. It means a lot to our team to know that you felt supported, informed, and well taken care of throughout the process.

We always strive to be patient, helpful, and make sure our clients fully understand their coverage and options. We're especially glad we could assist you with your roof and help find the best pricing for your premiums.

Your recommendation to your friends is the greatest compliment we could receive. Thank you again for trusting us with your insurance needs—we’re always here whenever you need us!

ronald pape

Mar. 7, 2026

Agent Response

Thank you for taking the time to review our agency

Thank you for taking the time to review our agency! We appreciate your feedback.

reginald lowe

Mar. 2, 2026

Agent Response

Hi Reginald, Thank you for taking the time to lea

Hi Reginald,

Thank you for taking the time to leave our agency a review. We always strive to provide a 5-star experience. Please contact our office manager Alyce or me at 817-442-3013 to share concerns related to your review. Hope to hear from you soon.

sylvia villarreal

Feb. 19, 2026

The agent I spoke to about my auto policy and homeowner's policy was very helpful.
Thank you!

Agent Response

Thank you, Sylvia, for your kind words! Your feed

Thank you, Sylvia, for your kind words! Your feedback is greatly appreciated.

Allstate Online Review Policy

Frequently asked questions

What are your agency hours?

Monday: 7:30 AM - 6:30 PM
Tuesday: 7:30 AM - 6:30 PM
Wednesday: 7:30 AM - 6:30 PM
Thursday: 7:30 AM - 6:30 PM
Friday: 7:30 AM - 6:30 PM
Saturday:
Sunday:

Are you open on weekends?

Saturday:
Sunday:

Can I text your agency with questions?

Yes, we have text messaging services.

What languages do you speak?

We have staff members available who speak the following languages: English, Spanish

Do you have more than one location?

No, this is our only location.

Ashley Hines is insurance licensed in the state(s) of Texas. If you do not reside in the state(s) of Texas, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.

Check the background of this firm on FINRA's BrokerCheck website.

you're in good hands^®