Valerie Balke
Agency Owner - Personal Financial Representative
Allstate Insurance Agency
Balke Insurance Agency, Houston, TX
MBA
Notice
Notice
(713) 227-1567to quote by phone
(713) 227-1567to quote by phone
Select a product to get a quoteSelect a product to get a quote
Location Details
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Office Hours
| Day of the Week | Hours |
|---|---|
| Mon | 8:00 AM - 5:00 PM |
| Tue | 8:00 AM - 5:00 PM |
| Wed | 8:00 AM - 5:00 PM |
| Thu | 8:00 AM - 5:00 PM |
| Fri | 8:00 AM - 5:00 PM |
| Sat | Available by appointment |
| Sun | Closed |
After-hours appointments available.
Available 24/7 at
(713) 227-1567
4635 Southwest Fwy, Ste 301 Houston, TX 77027 US
Landmarks
We are on I-69, just inside 610.
Areas Served
Houston, Midtown, Montrose, Garden Oaks, Bellaire, West University, Medical Center, Meyerland
Additional Contact
Fax: (833) 960-4503
Languages
English, Spanish
Balke Insurance Agency: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck
Local Allstate Agency: Meet Balke Insurance Agency
We were feeling spooky at work on Halloween!
I opened my agency in 2016, but the agency has been in the family since 2012. I work with my husband, Bill, so we have a lot of together-time! Before being an agency owner, I worked in engineering and management. I received my Bachelor of Science from Texas A&M University, College Station and my MBA from the Jones School at Rice University. I have two children and am a native Texan; born in Waco, Texas and raised in Houston.
I have been in Customer Service for over 20 years. It is a passion of mine to help customers learn what they can expect from their insurance as well as how to get the most out of their policies. I have a 100% licensed staff so they are all able to provide knowledgeable guidance and support.
We support our community and charitable causes that help children across Texas. Some of the organizations we have made donations to on behalf of customers are Ronald McDonald House, St. Jude, Boys & Girls Club of Houston, Big Brothers and Big Sisters and Child Advocates.
I have been in Customer Service for over 20 years. It is a passion of mine to help customers learn what they can expect from their insurance as well as how to get the most out of their policies. I have a 100% licensed staff so they are all able to provide knowledgeable guidance and support.
We support our community and charitable causes that help children across Texas. Some of the organizations we have made donations to on behalf of customers are Ronald McDonald House, St. Jude, Boys & Girls Club of Houston, Big Brothers and Big Sisters and Child Advocates.
I opened my agency in 2016, but the agency has been in the family since 2012. I work with my husband, Bill, so we have a lot of together-time! Before being an agency owner, I worked in engineering and management. I received my Bachelor of Science from Texas A&M University, College Station and my MBA from the Jones School at Rice University. I have two children and am a native Texan; born in Waco, Texas and raised in Houston.
I have been in Customer Service for over 20 years. It is a passion of mine to help customers learn what they can expect from their insurance as well as how to get the most out of their policies. I have a 100% licensed staff so they are all able to provide knowledgeable guidance and support.
We support our community and charitable causes that help children across Texas. Some of the organizations we have made donations to on behalf of customers are Ronald McDonald House, St. Jude, Boys & Girls Club of Houston, Big Brothers and Big Sisters and Child Advocates.
I have been in Customer Service for over 20 years. It is a passion of mine to help customers learn what they can expect from their insurance as well as how to get the most out of their policies. I have a 100% licensed staff so they are all able to provide knowledgeable guidance and support.
We support our community and charitable causes that help children across Texas. Some of the organizations we have made donations to on behalf of customers are Ronald McDonald House, St. Jude, Boys & Girls Club of Houston, Big Brothers and Big Sisters and Child Advocates.
Products we offer:
- Car Insurance Agent in Houston
Car Insurance Agent in Houston
- Home Insurance Agent in Houston
Home Insurance Agent in Houston
- Condo Insurance Agent in Houston
Condo Insurance Agent in Houston
- Renters Insurance Agent in Houston
Renters Insurance Agent in Houston
- Landlords & Hosts Insurance Agent in Houston
Landlords & Hosts Insurance Agent in Houston
- Motorcycle Insurance Agent in Houston
Motorcycle Insurance Agent in Houston
- Business Insurance Agent in Houston
Business Insurance Agent in Houston
- Life Insurance Agent in Houston
Life Insurance Agent in Houston
- ATV Insurance Agent in Houston
ATV Insurance Agent in Houston
- Boat Insurance Agent in Houston
Boat Insurance Agent in Houston
25+
Years in the
Community
Community
Bachelor Of Science-Texas A&M University
Master Of Business Administration-Rice University
Honor Ring-3 years
Your Local Allstate Team
Brandi Mason
Licensed Customer Service Representative
Brandi has over 20 years of insurance experience and has been with the agency for most of them. She is originally from New Mexico and enjoys spending time with her family - both the two-legged and four-legged members as well. T
Brandi has over 20 years of insurance experience and has been with the agency for most of them. She is originally from New Mexico and enjoys spending time with her family - both the two-legged and four-legged members as well. Talk to Brandi about your insurance needs today.
Elizabeth "Liz" Brewer
Life Salesperson
Liz has a background in helping people. She has spent time in the financial services industry as well as the insurance business. She has found her passion in helping Allstate’s customers so that their most important things, th
Liz has a background in helping people. She has spent time in the financial services industry as well as the insurance business. She has found her passion in helping Allstate’s customers so that their most important things, their families, are helped with protection. Talk with her to find out how affordable it is to help so your family is protected against the unthinkable.
Ingrid Barradas
Licensed Customer Service Representative
Ingrid has been in insurance helping customers like you for over 5 years with other carriers. Now she's with us providing top-notch friendly service to our wonderful customer family. Talk to Ingrid to help you with your policies
Ingrid has been in insurance helping customers like you for over 5 years with other carriers. Now she's with us providing top-notch friendly service to our wonderful customer family. Talk to Ingrid to help you with your policies and she will help you get the coverage you need.
Daniel Avilez
Licensed Sales Producer
Daniel has been helping customers with their insurance needs for over 5 years. He is great at helping find the right coverage for an affordable price. Talk to Daniel and he will help you get protected for life's uncertainties!
Alexandra Hable
Licensed Sales Producer
"Alex" is one of our agencies Rockstars! She is high energy and big on helping customers. Give her a call to discuss your insurance needs.
Janett Flores
Licensed Service Representative
Janett is one of our agency rockstars. She is enjoying helping people with their needs. Janett is quite the problem solver so she's great at untangling issues and coming up with solutions to fit your needs and your budget.
Aleyda Sigala
Licensed Sales Producer
Aleyda has been with our team for 6 years now. She has a lot of experience helping customers find the right coverage. Let her help you, too!
Bill Balke
Bill helps round out our team. It is a true family business. He's a great resource when it comes to claims and softball!
Nikki Hensley Huff
Sales Manager
Nikki has spent over 15 years in the insurance world and loves helping people feel secure and cared for. When she’s not working, you’ll find her reading, traveling, or enjoying life with her amazing husband and three wonderful
Nikki has spent over 15 years in the insurance world and loves helping people feel secure and cared for. When she’s not working, you’ll find her reading, traveling, or enjoying life with her amazing husband and three wonderful children. Nikki approaches both life and work with heart, humor, and dedication. Reach out to Nikki for an insurance experience that’s both personal and exceptional!
Marissa Vasquez
Customer Service Rep
Marissa has worked in customer service for over 10 years, specializing in insurance. She enjoys helping people and helping them feel supported and informed. Outside of the office, enjoys spending time with family and friends. Foot
Marissa has worked in customer service for over 10 years, specializing in insurance. She enjoys helping people and helping them feel supported and informed. Outside of the office, enjoys spending time with family and friends. Football season and reading are a few of her favorite pastimes.
Alicia Mora
Licensed Sales Producer
Alicia is a seasoned insurance representative with over 20 years of experience helping customers protect what matters most. She is known for building lasting relationships, understanding needs, and guiding customers with clarity a
Alicia is a seasoned insurance representative with over 20 years of experience helping customers protect what matters most. She is known for building lasting relationships, understanding needs, and guiding customers with clarity and integrity. Outside of her professional life, Alicia enjoys traveling, which enriches and strengthens her ability to connect with a diverse range of customers. Give Alicia a call today!
Desmond Raff
Licensed Sales Producer
Desmond is our newest team member, but not new to insurance. He's great at working with types of customers and will provide great guidance to help you get the coverage for your budget. Give Desmond a call today to see how he can h
Desmond is our newest team member, but not new to insurance. He's great at working with types of customers and will provide great guidance to help you get the coverage for your budget. Give Desmond a call today to see how he can help you!
Gabriella Simonetti
Licensed Sales Producer
Gabriella is calm, cool and collected. She's excellent and respecting your time and keeping things efficient for you. Very knowledgeable and helpful, Gabriella will help see you are taken care of and have the best possible solut
Gabriella is calm, cool and collected. She's excellent and respecting your time and keeping things efficient for you. Very knowledgeable and helpful, Gabriella will help see you are taken care of and have the best possible solutions.
Allstate Insurance Agent Reviews
Rating 5.0
Rating 0.0
Rating 4.5
Very friendly and helpful.
Agent Response
Thomas, thank you for your kind words! I'm glad w
Thomas, thank you for your kind words! I'm glad we were able to help you with your claim recently. I hope Allstate is helping you get everything taken care of to get your car repaired. Don't hesitate to let us know if we need to assist!
Rating 1.5
Not very good
Agent Response
Mr. Krishnan, I'm sorry we haven't been able to me
Mr. Krishnan, I'm sorry we haven't been able to meet your expectations. I know you were hoping to meet with me, but work and medical needs have taken me out of the office much of the last few weeks. That is why 100% of my staff is licensed so they can help our customers in any way needed without having to wait on me. I am also sorry about not having creamer for our coffee. We rarely have in-office visitors, so we don't normally keep it on hand. We will continue to review your policies for savings opportunities and follow up.
Rating 0.5
No one calls back with an answer when i leave voicemail
Agent Response
Hi Jeffrey, I'm sorry to hear about your experienc
Hi Jeffrey, I'm sorry to hear about your experience with our communication. I see a voicemail left on 8/31 and we returned the call the same day and spoke with Christine. I apologize if we missed another call from you. We will reach out tomorrow to see how we can help.
Rating 0.5
Agent Response
Rachel, I'm so sorry to see we aren't meeting your
Rachel, I'm so sorry to see we aren't meeting your expectations. I will have Ingrid reach out to you to find out what went wrong.
Rating 4.5
Agent Response
Thank you, Nathaniel, for your rating and for bein
Thank you, Nathaniel, for your rating and for being a valued customer. We're delighted your experience with us has been a good one. If you have any suggestions or need assistance, feel free to reach out to us. Your trust means a lot to us!
Rating 4.0
felt great about the friendly attention with my agent.
Agent Response
Thank you, Ila, for taking the time to provide fee
Thank you, Ila, for taking the time to provide feedback and let us know how we're doing. We're always happy to answer any questions you have or help with policy changes. We look forward to serving you for many years to come!
Rating 5.0
Agent Response
Thank you, Jeffrey, for your positive feedback! We
Thank you, Jeffrey, for your positive feedback! We're thrilled to hear that you had a great experience with us. Your trust and satisfaction mean a lot to us. If you ever need assistance, feel free to reach out. Also, we love referrals, so let friends and family know about us! We'll take good care of them.
Rating 3.5
feel good
Agent Response
Thank you for sharing your feedback, Bin. We're gl
Thank you for sharing your feedback, Bin. We're glad to hear you feel good about your experience with us. If you have any specific suggestions or concerns, please feel free to reach out to VALERIEBALKE@ALLSTATE.COM. Your input is valuable to us. I hope we'll be able to earn the extra 1.5 stars!
Rating 5.0
Excellent
Agent Response
Thank you, Brenda, for your excellent review! We'r
Thank you, Brenda, for your excellent review! We're thrilled to know you're satisfied with our services. Your support as a valued customer means a lot to us. If you ever need assistance, feel free to reach out.
Rating 0.0
I have not heard from anyone since I signed the papers. During the contract process your agent missed two scheduled call
I have not heard from anyone since I signed the papers. During the contract process your agent missed two scheduled calls. His excuse was he was busy so I guess my business was not that important. Also, the bill was sent to my mortgage company before I signed the contract. I am getting new quotes since this ends in December.
Agent Response
Hi Nancy, I'm sorry to hear about your experience.
Hi Nancy, I'm sorry to hear about your experience. We value your business and it's concerning to hear about the missed calls. I will ask Janett to reach out to you so we can address your concerns and improve your experience with us. Thank you for bringing this to our attention.
Rating 5.0
Agent Response
Thank you, Kim, for your positive feedback! Your t
Thank you, Kim, for your positive feedback! Your trust and support mean a lot to us. If you ever have any questions or need assistance, feel free to reach out. We're here to help!
Rating 5.0
Always helpful.
Quickly responds with assistance if I’ve had a problem.
Quickly responds with assistance if I’ve had a problem.
Agent Response
Thank you, Sandra, for your kind words and for bei
Thank you, Sandra, for your kind words and for being a valued customer. I'm glad to hear that the team has been helpful and responsive. Your satisfaction is our priority! We want all of our customers to feel like we are always here for them.
Rating 5.0
Great!
Agent Response
Thank you, Fredy, for your positive feedback! We'r
Thank you, Fredy, for your positive feedback! We're always here to help in any way we can. I love seeing all of the stars.
Rating 5.0
Agent Response
Thank you, Lynette, for your wonderful feedback!
Thank you, Lynette, for your wonderful feedback! We think you're pretty awesome, too! Your trust and satisfaction mean a lot to us. If you ever need assistance, feel free to reach out.
Rating 4.5
Agent Response
Stuart, thank you for leaving a great rating on my
Stuart, thank you for leaving a great rating on my website! I appreciate you sharing your experience with others. It helps new potential customers feel comfortable in giving us a try. We promise to show them the same support we show you!
Rating 4.5
Agent Response
Thank you, Beverly, for your taking the time to pr
Thank you, Beverly, for your taking the time to provide feedback. I appreciate all of the stars! If you need anything from us, please don't hesitate to reach out. We're always happy to help.
Rating 3.0
If I would of gotten the discounts from the beginning . Instead your team made me go out and find better prices. I might
If I would of gotten the discounts from the beginning . Instead your team made me go out and find better prices. I might still be with Allstate but that didn't happen.
I never made any claims
Next year on July I'm going to call and I expect the lowest price on our insurance on both home and car's.
Jesus Zapata
Jesus Zapata
I never made any claims
Next year on July I'm going to call and I expect the lowest price on our insurance on both home and car's.
Jesus Zapata
Jesus Zapata
Agent Response
Hi Jesus, thank you for sharing your experience. W
Hi Jesus, thank you for sharing your experience. We understand your concerns about pricing and appreciate your feedback. As a valued customer, we want to ensure you receive the best service possible. We have a process to reach out to customers around 30 days prior to their renewal to look for savings, but by then you had already decided to switch to another carrier. We hope to work with you again in the future!
Rating 4.5
The quality of service (namely: effective coverage of claims, interactions with Allstate over the phone, processing, pay
The quality of service (namely: effective coverage of claims, interactions with Allstate over the phone, processing, payments) is very satisfactory. We feel like we can depend on Allstate as our insurance provider for auto and home. I only gave a 9 because the mobile app could use some improvements (navigation, claim document section, no deep links into app from email notifications, etc.)
Agent Response
Thank you, Olivier, for your thoughtful feedback a
Thank you, Olivier, for your thoughtful feedback and for being a valued customer. My agency appreciates you! We're delighted to hear that you appreciate our top-notch service! I can understand your feedback on the functionality of the app. I wish the agency had more control over ease-of-use of our customer tools. If you have any further insights or need assistance, feel free to reach out.
Your Local Allstate Team
Valerie Balke
Agency Owner - Personal Financial Representative
Brandi Mason
Licensed Customer Service Representative
Brandi has over 20 years of insurance experience and has been with the agency for most of them. She is originally from New Mexico and enjoys spending time with her family - both the two-legged and four-legged members as well. T
Brandi has over 20 years of insurance experience and has been with the agency for most of them. She is originally from New Mexico and enjoys spending time with her family - both the two-legged and four-legged members as well. Talk to Brandi about your insurance needs today.
Elizabeth "Liz" Brewer
Life Salesperson
Liz has a background in helping people. She has spent time in the financial services industry as well as the insurance business. She has found her passion in helping Allstate’s customers so that their most important things, th
Liz has a background in helping people. She has spent time in the financial services industry as well as the insurance business. She has found her passion in helping Allstate’s customers so that their most important things, their families, are helped with protection. Talk with her to find out how affordable it is to help so your family is protected against the unthinkable.
Ingrid Barradas
Licensed Customer Service Representative
Ingrid has been in insurance helping customers like you for over 5 years with other carriers. Now she's with us providing top-notch friendly service to our wonderful customer family. Talk to Ingrid to help you with your policies
Ingrid has been in insurance helping customers like you for over 5 years with other carriers. Now she's with us providing top-notch friendly service to our wonderful customer family. Talk to Ingrid to help you with your policies and she will help you get the coverage you need.
Daniel Avilez
Licensed Sales Producer
Daniel has been helping customers with their insurance needs for over 5 years. He is great at helping find the right coverage for an affordable price. Talk to Daniel and he will help you get protected for life's uncertainties!
Alexandra Hable
Licensed Sales Producer
"Alex" is one of our agencies Rockstars! She is high energy and big on helping customers. Give her a call to discuss your insurance needs.
Janett Flores
Licensed Service Representative
Janett is one of our agency rockstars. She is enjoying helping people with their needs. Janett is quite the problem solver so she's great at untangling issues and coming up with solutions to fit your needs and your budget.
Aleyda Sigala
Licensed Sales Producer
Aleyda has been with our team for 6 years now. She has a lot of experience helping customers find the right coverage. Let her help you, too!
Bill Balke
Bill helps round out our team. It is a true family business. He's a great resource when it comes to claims and softball!
Nikki Hensley Huff
Sales Manager
Nikki has spent over 15 years in the insurance world and loves helping people feel secure and cared for. When she’s not working, you’ll find her reading, traveling, or enjoying life with her amazing husband and three wonderful
Nikki has spent over 15 years in the insurance world and loves helping people feel secure and cared for. When she’s not working, you’ll find her reading, traveling, or enjoying life with her amazing husband and three wonderful children. Nikki approaches both life and work with heart, humor, and dedication. Reach out to Nikki for an insurance experience that’s both personal and exceptional!
Marissa Vasquez
Customer Service Rep
Marissa has worked in customer service for over 10 years, specializing in insurance. She enjoys helping people and helping them feel supported and informed. Outside of the office, enjoys spending time with family and friends. Foot
Marissa has worked in customer service for over 10 years, specializing in insurance. She enjoys helping people and helping them feel supported and informed. Outside of the office, enjoys spending time with family and friends. Football season and reading are a few of her favorite pastimes.
Alicia Mora
Licensed Sales Producer
Alicia is a seasoned insurance representative with over 20 years of experience helping customers protect what matters most. She is known for building lasting relationships, understanding needs, and guiding customers with clarity a
Alicia is a seasoned insurance representative with over 20 years of experience helping customers protect what matters most. She is known for building lasting relationships, understanding needs, and guiding customers with clarity and integrity. Outside of her professional life, Alicia enjoys traveling, which enriches and strengthens her ability to connect with a diverse range of customers. Give Alicia a call today!
Desmond Raff
Licensed Sales Producer
Desmond is our newest team member, but not new to insurance. He's great at working with types of customers and will provide great guidance to help you get the coverage for your budget. Give Desmond a call today to see how he can h
Desmond is our newest team member, but not new to insurance. He's great at working with types of customers and will provide great guidance to help you get the coverage for your budget. Give Desmond a call today to see how he can help you!
Gabriella Simonetti
Licensed Sales Producer
Gabriella is calm, cool and collected. She's excellent and respecting your time and keeping things efficient for you. Very knowledgeable and helpful, Gabriella will help see you are taken care of and have the best possible solut
Gabriella is calm, cool and collected. She's excellent and respecting your time and keeping things efficient for you. Very knowledgeable and helpful, Gabriella will help see you are taken care of and have the best possible solutions.
Frequently asked questions
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday:
Sunday: Closed
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday:
Sunday: Closed
Saturday:
Sunday: Closed
Sunday: Closed
Yes, we have text messaging services.
We have staff members available who speak the following languages: English, Spanish
No, this is our only location.
Balke Insurance Agency is insurance licensed in the state(s) of Texas. If you do not reside in the state(s) of Texas, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.
Based on coverages selected. Subject to terms, conditions, availability & qualifications.
This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.
Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.
Check the background of this firm on FINRA's BrokerCheck website.
Based on coverages selected. Subject to terms, conditions, availability & qualifications.
This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.
Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.
Check the background of this firm on FINRA's BrokerCheck website.
you're in good hands®
Balke Insurance Agency, Car Insurance in Houston, 77027
Contact
(713) 227-1567Phone24/7
Fax: (833) 960-4503
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Notice
select a product to get a quote
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We were feeling spooky at work on Halloween!
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