

Allstate Insurance Agency
Balke Insurance Agency, Houston, TX
MBA
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(713) 227-1567to quote by phone
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(713) 227-1567to quote by phone
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Location Details
Office Hours
| Day of the Week | Hours |
|---|---|
| Mon | 8:00 AM - 5:00 PM |
| Tue | 8:00 AM - 5:00 PM |
| Wed | 8:00 AM - 5:00 PM |
| Thu | 8:00 AM - 5:00 PM |
| Fri | 8:00 AM - 5:00 PM |
| Sat | Available by appointment |
| Sun | Closed |
After-hours appointments available.
Available 24/7 at
(713) 227-1567
4635 Southwest Fwy, Ste 301 Houston, TX 77027 US
Landmarks
We are on I-69, just inside 610.
Areas Served
Houston, Midtown, Montrose, Garden Oaks, Bellaire, West University, Medical Center, Meyerland
Additional Contact
Fax: (833) 960-4503
Languages
English, Spanish
Balke Insurance Agency: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck
Local Allstate Agency: Meet Balke Insurance Agency


We were feeling spooky at work on Halloween!
























I opened my agency in 2016, but the agency has been in the family since 2012. I work with my husband, Bill, so we have a lot of together-time! Before being an agency owner, I worked in engineering and management. I received my Bachelor of Science from Texas A&M University, College Station and my MBA from the Jones School at Rice University. I have two children and am a native Texan; born in Waco, Texas and raised in Houston.
I have been in Customer Service for over 20 years. It is a passion of mine to help customers learn what they can expect from their insurance as well as how to get the most out of their policies. I have a 100% licensed staff so they are all able to provide knowledgeable guidance and support.
We support our community and charitable causes that help children across Texas. Some of the organizations we have made donations to on behalf of customers are Ronald McDonald House, St. Jude, Boys & Girls Club of Houston, Big Brothers and Big Sisters and Child Advocates.
I have been in Customer Service for over 20 years. It is a passion of mine to help customers learn what they can expect from their insurance as well as how to get the most out of their policies. I have a 100% licensed staff so they are all able to provide knowledgeable guidance and support.
We support our community and charitable causes that help children across Texas. Some of the organizations we have made donations to on behalf of customers are Ronald McDonald House, St. Jude, Boys & Girls Club of Houston, Big Brothers and Big Sisters and Child Advocates.
I opened my agency in 2016, but the agency has been in the family since 2012. I work with my husband, Bill, so we have a lot of together-time! Before being an agency owner, I worked in engineering and management. I received my Bachelor of Science from Texas A&M University, College Station and my MBA from the Jones School at Rice University. I have two children and am a native Texan; born in Waco, Texas and raised in Houston.
I have been in Customer Service for over 20 years. It is a passion of mine to help customers learn what they can expect from their insurance as well as how to get the most out of their policies. I have a 100% licensed staff so they are all able to provide knowledgeable guidance and support.
We support our community and charitable causes that help children across Texas. Some of the organizations we have made donations to on behalf of customers are Ronald McDonald House, St. Jude, Boys & Girls Club of Houston, Big Brothers and Big Sisters and Child Advocates.
I have been in Customer Service for over 20 years. It is a passion of mine to help customers learn what they can expect from their insurance as well as how to get the most out of their policies. I have a 100% licensed staff so they are all able to provide knowledgeable guidance and support.
We support our community and charitable causes that help children across Texas. Some of the organizations we have made donations to on behalf of customers are Ronald McDonald House, St. Jude, Boys & Girls Club of Houston, Big Brothers and Big Sisters and Child Advocates.
Products we offer:
- Car Insurance Agent in Houston
Car Insurance Agent in Houston
- Home Insurance Agent in Houston
Home Insurance Agent in Houston
- Condo Insurance Agent in Houston
Condo Insurance Agent in Houston
- Renters Insurance Agent in Houston
Renters Insurance Agent in Houston
- Motorcycle Insurance Agent in Houston
Motorcycle Insurance Agent in Houston
- Business Insurance Agent in Houston
Business Insurance Agent in Houston
- Life Insurance Agent in Houston
Life Insurance Agent in Houston
- ATV Insurance Agent in Houston
ATV Insurance Agent in Houston
- Boat Insurance Agent in Houston
Boat Insurance Agent in Houston
25+
Years in the
Community
Community

Bachelor Of Science-Texas A&M University
Master Of Business Administration-Rice University
Honor Ring-3 years
Your Local Allstate Team

Agency Owner - Personal Financial Representative

Brandi Mason
Licensed Customer Service Representative
Brandi has over 20 years of insurance experience and has been with the agency for most of them. She is originally from New Mexico and enjoys spending time with her family - both the two-legged and four-legged members as well. T
Brandi has over 20 years of insurance experience and has been with the agency for most of them. She is originally from New Mexico and enjoys spending time with her family - both the two-legged and four-legged members as well. Talk to Brandi about your insurance needs today.

Elizabeth "Liz" Brewer
Life Salesperson
Liz has a background in helping people. She has spent time in the financial services industry as well as the insurance business. She has found her passion in helping Allstate’s customers so that their most important things, th
Liz has a background in helping people. She has spent time in the financial services industry as well as the insurance business. She has found her passion in helping Allstate’s customers so that their most important things, their families, are helped with protection. Talk with her to find out how affordable it is to help so your family is protected against the unthinkable.

Ingrid Barradas
Licensed Customer Service Representative
Ingrid has been in insurance helping customers like you for over 5 years with other carriers. Now she's with us providing top-notch friendly service to our wonderful customer family. Talk to Ingrid to help you with your policies
Ingrid has been in insurance helping customers like you for over 5 years with other carriers. Now she's with us providing top-notch friendly service to our wonderful customer family. Talk to Ingrid to help you with your policies and she will help you get the coverage you need.

Daniel Avilez
Licensed Sales Producer
Daniel has been helping customers with their insurance needs for over 5 years. He is great at helping find the right coverage for an affordable price. Talk to Daniel and he will help you get protected for life's uncertainties!

Alexandra Hable
Licensed Sales Producer
"Alex" is one of our agencies Rockstars! She is high energy and big on helping customers. Give her a call to discuss your insurance needs.

Janett Flores
Licensed Service Representative
Janett is one of our agencies rockstars. She is enjoying helping people with their needs. Janett is quite the problem solver so she's great at untangling issues.

Aleyda Sigala
Licensed Sales Producer
Aleyda has been with our team for 6 years now. She has a lot of experience helping customers find the right coverage. Let her help you, too!

Bill Balke
Bill helps round out our team. It is a true family business. He's a great resource when it comes to claims and softball!

Nikki Hensley Huff
Sales Manager
Nikki has spent over 15 years in the insurance world and loves helping people feel secure and cared for. When she’s not working, you’ll find her reading, traveling, or enjoying life with her amazing husband and three wonderful
Nikki has spent over 15 years in the insurance world and loves helping people feel secure and cared for. When she’s not working, you’ll find her reading, traveling, or enjoying life with her amazing husband and three wonderful children. Nikki approaches both life and work with heart, humor, and dedication. Reach out to Nikki for an insurance experience that’s both personal and exceptional!
Marissa Vasquez
Customer Service Rep
Marissa has worked in customer service for over 10 years, specializing in insurance. She enjoys helping people and helping them feel supported and informed. Outside of the office, enjoys spending time with family and friends. Foot
Marissa has worked in customer service for over 10 years, specializing in insurance. She enjoys helping people and helping them feel supported and informed. Outside of the office, enjoys spending time with family and friends. Football season and reading are a few of her favorite pastimes.

Alicia Mora
Licensed Sales Producer
Alicia is a seasoned insurance representative with over 20 years of experience helping customers protect what matters most. She is known for building lasting relationships, understanding needs, and guiding customers with clarity a
Alicia is a seasoned insurance representative with over 20 years of experience helping customers protect what matters most. She is known for building lasting relationships, understanding needs, and guiding customers with clarity and integrity. Outside of her professional life, Alicia enjoys traveling, which enriches and strengthens her ability to connect with a diverse range of customers. Give Alicia a call today!
Allstate Insurance Agent Reviews
Rating 5.0
Rating 3.5
Good so fsr
Rating 5.0
The Balke agency - the people there were very friendly and professional. It's to bad the rates went up and we had to mov
The Balke agency - the people there were very friendly and professional. It's to bad the rates went up and we had to move on.

Agent Response
Hi Rick, thank you for your kind words about our t
Hi Rick, thank you for your kind words about our team's friendliness and professionalism. We're sorry to hear about the rate changes that led you to move on. I know we reached out to review the policy for savings and share some opportunities to save money. If the new policy doesn't work out, we'd be more than happy to have you back!
Rating 5.0

Agent Response
Thank you, Janice, for your wonderful feedback! We
Thank you, Janice, for your wonderful feedback! We're thrilled to hear that you are having a great experience with us. Your trust and satisfaction mean a lot to us. If you ever need assistance or have questions, feel free to reach out. We're here to help!
Rating 1.5
I didn’t feel like she was very communicative with us , she sounded tired very cold not warming on her end. When we as
I didn’t feel like she was very communicative with us , she sounded tired very cold not warming on her end. When we asked her question she was plain and short. I expected more since we pay so much for car insurance.

Agent Response
Sandra, I'm sorry we didn't make you feel cared fo
Sandra, I'm sorry we didn't make you feel cared for. I know you had a question that was worrying you. Thank you for the feedback so we can do better.
Rating 4.0

Agent Response
Thank you, Viola, for your feedback and for being
Thank you, Viola, for your feedback and for being a valued customer. We're glad to hear about your positive experience with our agency. If you have any further questions or need assistance, feel free to reach out to us. Your trust is important to us.
Rating 5.0

Agent Response
Thank you, Gloria, for your wonderful feedback! We
Thank you, Gloria, for your wonderful feedback! We're thrilled to know you're satisfied with our services. Your trust and support mean a lot to us. If you ever need assistance, feel free to reach out. We're here for you!
Rating 5.0
Always responds to any questions or needs I have.

Agent Response
Thank you, Celia, for your kind words! I'm so hap
Thank you, Celia, for your kind words! I'm so happy to hear that our responsiveness meets your expectations. We appreciate you and Cathy, and we're here whenever you need our help.
Rating 0.5
rates have gone up to much and to quick

Agent Response
Juan, I'm sorry for the increase in your policy.
Juan, I'm sorry for the increase in your policy. I know we reached out to you in December before your renewal to discuss savings opportunities with you. We'll definitely reach out again to see how we can help.
Rating 5.0

Agent Response
Thank you, Shawtiel, for your positive feedback!
Thank you, Shawtiel, for your positive feedback! I appreciate you taking the time to let us know how we're doing. We love referrals! Tell your friends and family about us if they appreciate great service. We would be happy to help them, too.
Rating 5.0

Agent Response
Thank you, Daniece, for your positive feedback! We
Thank you, Daniece, for your positive feedback! We're thrilled to hear that you're satisfied with our services. Your trust and support mean a lot to us. If you ever need assistance, feel free to reach out.
Rating 5.0

Agent Response
Thank you, Brandi, for your wonderful feedback! We
Thank you, Brandi, for your wonderful feedback! We think you're pretty awesome, too! Your satisfaction is our top priority, and we appreciate your trust in us. If you ever need assistance, feel free to reach out.
Rating 4.0

Agent Response
Thank you, Matthew, for taking the time to provide
Thank you, Matthew, for taking the time to provide feedback on how we're doing. We're always here to help! If you have any further suggestions or concerns, please feel free to reach out to me at VALERIEBALKE@ALLSTATE.COM.
Rating 4.5

Agent Response
Thank you, Mary, for your positive feedback and fo
Thank you, Mary, for your positive feedback and for being a valued customer. Let us know how we can achieve that last 1/2 of a star! We're always looking to improve how we serve our customers!
Rating 5.0

Agent Response
Thank you, Judith, for your 5-star review! We're t
Thank you, Judith, for your 5-star review! We're thrilled to hear that you and Richard are satisfied with our services. As a valued customer, your trust and support mean the world to us. If you ever need assistance, feel free to reach out.
Rating 2.0

Agent Response
Jacquelyn, I'm so sorry we aren't meeting your exp
Jacquelyn, I'm so sorry we aren't meeting your expectations. I know we just helped you troubleshoot your online account last week. I'll have Janett reach out to see if there's something else we can help with. We will call you today!
Rating 5.0
You all are very nice and hard at work for the customer.

Agent Response
Thank you, Carla, for your kind words! We're thril
Thank you, Carla, for your kind words! We're thrilled to hear that you appreciate our team's dedication and hard work. Your feedback motivates us to continue providing excellent service. If you ever need assistance, feel free to reach out.
Rating 4.5

Agent Response
Thank you, Denise, for your positive feedback and
Thank you, Denise, for your positive feedback and for being a valued customer. We're thrilled to hear you're satisfied with our services. If you have any further questions or need assistance, feel free to reach out. Your trust means a lot to us!
Rating 5.0
I gave 10 out of 10 simply because of Allstate the only insurance company that allowed me a policy when I got my drivers
I gave 10 out of 10 simply because of Allstate the only insurance company that allowed me a policy when I got my drivers license at 16 and I have had Allstate since.

Agent Response
David, we are so proud to have been serving you al
David, we are so proud to have been serving you all of your driving life! I'm glad we've been able to serve you for all of these years! We look forward to serving you for many more.
Rating 5.0
Fine

Agent Response
Shirley, thank you so much for the great rating.
Shirley, thank you so much for the great rating. We appreciate your business with us and allowing us to help you with your insurance needs. Don't hesitate to let us know what else we can do for you!
Your Local Allstate Team

Valerie Balke
Agency Owner - Personal Financial Representative

Brandi Mason
Licensed Customer Service Representative
Brandi has over 20 years of insurance experience and has been with the agency for most of them. She is originally from New Mexico and enjoys spending time with her family - both the two-legged and four-legged members as well. T
Brandi has over 20 years of insurance experience and has been with the agency for most of them. She is originally from New Mexico and enjoys spending time with her family - both the two-legged and four-legged members as well. Talk to Brandi about your insurance needs today.

Elizabeth "Liz" Brewer
Life Salesperson
Liz has a background in helping people. She has spent time in the financial services industry as well as the insurance business. She has found her passion in helping Allstate’s customers so that their most important things, th
Liz has a background in helping people. She has spent time in the financial services industry as well as the insurance business. She has found her passion in helping Allstate’s customers so that their most important things, their families, are helped with protection. Talk with her to find out how affordable it is to help so your family is protected against the unthinkable.

Ingrid Barradas
Licensed Customer Service Representative
Ingrid has been in insurance helping customers like you for over 5 years with other carriers. Now she's with us providing top-notch friendly service to our wonderful customer family. Talk to Ingrid to help you with your policies
Ingrid has been in insurance helping customers like you for over 5 years with other carriers. Now she's with us providing top-notch friendly service to our wonderful customer family. Talk to Ingrid to help you with your policies and she will help you get the coverage you need.

Daniel Avilez
Licensed Sales Producer
Daniel has been helping customers with their insurance needs for over 5 years. He is great at helping find the right coverage for an affordable price. Talk to Daniel and he will help you get protected for life's uncertainties!

Alexandra Hable
Licensed Sales Producer
"Alex" is one of our agencies Rockstars! She is high energy and big on helping customers. Give her a call to discuss your insurance needs.

Janett Flores
Licensed Service Representative
Janett is one of our agencies rockstars. She is enjoying helping people with their needs. Janett is quite the problem solver so she's great at untangling issues.

Aleyda Sigala
Licensed Sales Producer
Aleyda has been with our team for 6 years now. She has a lot of experience helping customers find the right coverage. Let her help you, too!

Bill Balke
Bill helps round out our team. It is a true family business. He's a great resource when it comes to claims and softball!

Nikki Hensley Huff
Sales Manager
Nikki has spent over 15 years in the insurance world and loves helping people feel secure and cared for. When she’s not working, you’ll find her reading, traveling, or enjoying life with her amazing husband and three wonderful
Nikki has spent over 15 years in the insurance world and loves helping people feel secure and cared for. When she’s not working, you’ll find her reading, traveling, or enjoying life with her amazing husband and three wonderful children. Nikki approaches both life and work with heart, humor, and dedication. Reach out to Nikki for an insurance experience that’s both personal and exceptional!
Marissa Vasquez
Customer Service Rep
Marissa has worked in customer service for over 10 years, specializing in insurance. She enjoys helping people and helping them feel supported and informed. Outside of the office, enjoys spending time with family and friends. Foot
Marissa has worked in customer service for over 10 years, specializing in insurance. She enjoys helping people and helping them feel supported and informed. Outside of the office, enjoys spending time with family and friends. Football season and reading are a few of her favorite pastimes.

Alicia Mora
Licensed Sales Producer
Alicia is a seasoned insurance representative with over 20 years of experience helping customers protect what matters most. She is known for building lasting relationships, understanding needs, and guiding customers with clarity a
Alicia is a seasoned insurance representative with over 20 years of experience helping customers protect what matters most. She is known for building lasting relationships, understanding needs, and guiding customers with clarity and integrity. Outside of her professional life, Alicia enjoys traveling, which enriches and strengthens her ability to connect with a diverse range of customers. Give Alicia a call today!
Frequently asked questions
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday:
Sunday: Closed
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday:
Sunday: Closed
Saturday:
Sunday: Closed
Sunday: Closed
Yes, we have text messaging services.
We have staff members available who speak the following languages: English, Spanish
No, this is our only location.
Balke Insurance Agency is insurance licensed in the state(s) of Texas. If you do not reside in the state(s) of Texas, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.
Based on coverages selected. Subject to terms, conditions, availability & qualifications.
This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.
Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.
Check the background of this firm on FINRA's BrokerCheck website.
Based on coverages selected. Subject to terms, conditions, availability & qualifications.
This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.
Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.
Check the background of this firm on FINRA's BrokerCheck website.
you're in good hands®

Balke Insurance Agency, Car Insurance in Houston, 77027
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