Allstate Insurance Agency Balke Insurance Agency

Allstate Insurance Agency 
Balke Insurance AgencyHouston, TX

MBA
Elite Agent
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Location Details

Office Hours

Day of the WeekHours
Mon8:00 AM - 5:00 PM
Tue8:00 AM - 5:00 PM
Wed8:00 AM - 5:00 PM
Thu8:00 AM - 5:00 PM
Fri8:00 AM - 5:00 PM
SatAvailable by appointment
SunClosed
After-hours appointments available.
Available 24/7 at

4635 Southwest Fwy,
Ste 301
Houston, TX 77027
US

Map of 4635 Southwest Fwy in Houston

Landmarks

We are on I-69, just inside 610.

Areas Served

Houston, Midtown, Montrose, Garden Oaks, Bellaire, West University, Medical Center, Meyerland

Additional Contact

Fax: (833) 960-4503

Languages

English, Spanish
Balke Insurance Agency: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Agency: Meet Balke Insurance Agency

Photo gallery preview
Photo gallery preview
Balke Insurance Agency Houston, TX
Balke Insurance Agency Houston, TX
Balke Insurance Agency Houston, TX
Balke Insurance Agency Houston, TX
Balke Insurance Agency Houston, TX
Balke Insurance Agency Houston, TX
Balke Insurance Agency Houston, TX
Balke Insurance Agency Houston, TX
Balke Insurance Agency Houston, TX
Balke Insurance Agency Houston, TX
Balke Insurance Agency Houston, TX
I opened my agency in 2016, but the agency has been in the family since 2012. I work with my husband, Bill, so we have a lot of together-time! Before being an agency owner, I worked in engineering and management. I received my Bachelor of Science from Texas A&M University, College Station and my MBA from the Jones School at Rice University. I have two children and am a native Texan; born in Waco, Texas and raised in Houston.

I have been in Customer Service for over 20 years. It is a passion of mine to help customers learn what they can expect from their insurance as well as how to get the most out of their policies. I have a 100% licensed staff so they are all able to provide knowledgeable guidance and support.

We support our community and charitable causes that help children across Texas. Some of the organizations we have made donations to on behalf of customers are Ronald McDonald House, St. Jude, Boys & Girls Club of Houston, Big Brothers and Big Sisters and Child Advocates.
I opened my agency in 2016, but the agency has been in the family since 2012. I work with my husband, Bill, so we have a lot of together-time! Before being an agency owner, I worked in engineering and management. I received my Bachelor of Science from Texas A&M University, College Station and my MBA from the Jones School at Rice University. I have two children and am a native Texan; born in Waco, Texas and raised in Houston.

I have been in Customer Service for over 20 years. It is a passion of mine to help customers learn what they can expect from their insurance as well as how to get the most out of their policies. I have a 100% licensed staff so they are all able to provide knowledgeable guidance and support.

We support our community and charitable causes that help children across Texas. Some of the organizations we have made donations to on behalf of customers are Ronald McDonald House, St. Jude, Boys & Girls Club of Houston, Big Brothers and Big Sisters and Child Advocates.

Products we offer:

25+
Years in the
Community
Elite Agent
Bachelor Of Science-Texas A&M University
Master Of Business Administration-Rice University
Honor Ring-3 years

Your Local Allstate Team

Allstate Insurance Agent Reviews

Rating 5.0
Rating 3.5
Good so fsr
Rating 5.0
The Balke agency - the people there were very friendly and professional. It's to bad the rates went up and we had to mov
The Balke agency - the people there were very friendly and professional. It's to bad the rates went up and we had to move on.
Photo of agent
Agent Response
Hi Rick, thank you for your kind words about our t
Hi Rick, thank you for your kind words about our team's friendliness and professionalism. We're sorry to hear about the rate changes that led you to move on. I know we reached out to review the policy for savings and share some opportunities to save money. If the new policy doesn't work out, we'd be more than happy to have you back!
Rating 5.0
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Agent Response
Thank you, Janice, for your wonderful feedback! We
Thank you, Janice, for your wonderful feedback! We're thrilled to hear that you are having a great experience with us. Your trust and satisfaction mean a lot to us. If you ever need assistance or have questions, feel free to reach out. We're here to help!
Rating 1.5
I didn’t feel like she was very communicative with us , she sounded tired very cold not warming on her end. When we as
I didn’t feel like she was very communicative with us , she sounded tired very cold not warming on her end. When we asked her question she was plain and short. I expected more since we pay so much for car insurance.
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Agent Response
Sandra, I'm sorry we didn't make you feel cared fo
Sandra, I'm sorry we didn't make you feel cared for. I know you had a question that was worrying you. Thank you for the feedback so we can do better.
Rating 4.0
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Agent Response
Thank you, Viola, for your feedback and for being
Thank you, Viola, for your feedback and for being a valued customer. We're glad to hear about your positive experience with our agency. If you have any further questions or need assistance, feel free to reach out to us. Your trust is important to us.
Rating 5.0
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Agent Response
Thank you, Gloria, for your wonderful feedback! We
Thank you, Gloria, for your wonderful feedback! We're thrilled to know you're satisfied with our services. Your trust and support mean a lot to us. If you ever need assistance, feel free to reach out. We're here for you!
Rating 5.0
Always responds to any questions or needs I have.

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Agent Response
Thank you, Celia, for your kind words! I'm so hap
Thank you, Celia, for your kind words! I'm so happy to hear that our responsiveness meets your expectations. We appreciate you and Cathy, and we're here whenever you need our help.
Rating 0.5
rates have gone up to much and to quick
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Agent Response
Juan, I'm sorry for the increase in your policy.
Juan, I'm sorry for the increase in your policy. I know we reached out to you in December before your renewal to discuss savings opportunities with you. We'll definitely reach out again to see how we can help.
Rating 5.0
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Agent Response
Thank you, Shawtiel, for your positive feedback!
Thank you, Shawtiel, for your positive feedback! I appreciate you taking the time to let us know how we're doing. We love referrals! Tell your friends and family about us if they appreciate great service. We would be happy to help them, too.
Rating 5.0
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Agent Response
Thank you, Daniece, for your positive feedback! We
Thank you, Daniece, for your positive feedback! We're thrilled to hear that you're satisfied with our services. Your trust and support mean a lot to us. If you ever need assistance, feel free to reach out.
Rating 5.0
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Agent Response
Thank you, Brandi, for your wonderful feedback! We
Thank you, Brandi, for your wonderful feedback! We think you're pretty awesome, too! Your satisfaction is our top priority, and we appreciate your trust in us. If you ever need assistance, feel free to reach out.
Rating 4.0
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Agent Response
Thank you, Matthew, for taking the time to provide
Thank you, Matthew, for taking the time to provide feedback on how we're doing. We're always here to help! If you have any further suggestions or concerns, please feel free to reach out to me at VALERIEBALKE@ALLSTATE.COM.
Rating 4.5
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Agent Response
Thank you, Mary, for your positive feedback and fo
Thank you, Mary, for your positive feedback and for being a valued customer. Let us know how we can achieve that last 1/2 of a star! We're always looking to improve how we serve our customers!
Rating 5.0
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Agent Response
Thank you, Judith, for your 5-star review! We're t
Thank you, Judith, for your 5-star review! We're thrilled to hear that you and Richard are satisfied with our services. As a valued customer, your trust and support mean the world to us. If you ever need assistance, feel free to reach out.
Rating 2.0
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Agent Response
Jacquelyn, I'm so sorry we aren't meeting your exp
Jacquelyn, I'm so sorry we aren't meeting your expectations. I know we just helped you troubleshoot your online account last week. I'll have Janett reach out to see if there's something else we can help with. We will call you today!
Rating 5.0
You all are very nice and hard at work for the customer.
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Agent Response
Thank you, Carla, for your kind words! We're thril
Thank you, Carla, for your kind words! We're thrilled to hear that you appreciate our team's dedication and hard work. Your feedback motivates us to continue providing excellent service. If you ever need assistance, feel free to reach out.
Rating 4.5
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Agent Response
Thank you, Denise, for your positive feedback and
Thank you, Denise, for your positive feedback and for being a valued customer. We're thrilled to hear you're satisfied with our services. If you have any further questions or need assistance, feel free to reach out. Your trust means a lot to us!
Rating 5.0
I gave 10 out of 10 simply because of Allstate the only insurance company that allowed me a policy when I got my drivers
I gave 10 out of 10 simply because of Allstate the only insurance company that allowed me a policy when I got my drivers license at 16 and I have had Allstate since.
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Agent Response
David, we are so proud to have been serving you al
David, we are so proud to have been serving you all of your driving life! I'm glad we've been able to serve you for all of these years! We look forward to serving you for many more.
Rating 5.0
Fine
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Agent Response
Shirley, thank you so much for the great rating.
Shirley, thank you so much for the great rating. We appreciate your business with us and allowing us to help you with your insurance needs. Don't hesitate to let us know what else we can do for you!

Your Local Allstate Team

Frequently asked questions

What are your agency hours?
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday:
Sunday: Closed
Are you open on weekends?
Saturday:
Sunday: Closed
Can I text your agency with questions?
Yes, we have text messaging services.
What languages do you speak?
We have staff members available who speak the following languages: English, Spanish
Do you have more than one location?
No, this is our only location.
Balke Insurance Agency is insurance licensed in the state(s) of Texas. If you do not reside in the state(s) of Texas, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.

Check the background of this firm on FINRA's BrokerCheck website.
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