Allstate Insurance Agency
Bassett Insurance Agency, Parma, OH

7380 York Rd

Parma, OH 44130

Call

(440) 888-1600to quote by phone

Call

(440) 888-1600to quote by phone

Call

(440) 888-1600to quote by phone

Call

(440) 888-1600to quote by phone

Select a product to get a quote

Motorcycle insurance

ATV insurance

Location Details

Office Hours

Day of the Week	Hours
Mon	9:00 AM - 6:00 PM
Tue	9:00 AM - 6:00 PM
Wed	9:00 AM - 6:00 PM
Thu	9:00 AM - 6:00 PM
Fri	9:00 AM - 5:00 PM
Sat	Closed
Sun	Closed

Available 24/7 at

(440) 888-1600

7380 York Rd
Parma, OH 44130
US

Landmarks

Our office is located near the corner of York Rd, and Pleasant Valley Rd, across from Holy Family church near Tri-C.

Areas Served

Cleveland, North Royalton, Parma Heights, Middleburg Heights, Medina

Additional Contact

Mobile: (440) 305-8000

Languages

English

Social

Bassett Insurance Agency: Allstate Insurance

Local Allstate Agency: Meet Bassett Insurance Agency

I’ve gotten to know many local families as an Allstate agent in Parma. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I know what life is like here in Parma – that you choose your car and your home to fit your lifestyle and your budget. I also know how important it is to do the same when it comes to insurance. I look forward to getting to know you and helping you to find the solutions that meet your needs.

Part of what I like best about my job is that I can offer customers options for a wide variety of coverage and services. You can depend on me to help you look at the big picture.

I’m committed to helping Parma residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I’m available to answer your questions. If you’re already a customer, I’m ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call me today.

Part of what I like best about my job is that I can offer customers options for a wide variety of coverage and services. You can depend on me to help you look at the big picture.

Products we offer:

Car Insurance Agent in Parma
Car Insurance Agent in Parma
Helps protect you and your vehicle if you’re involved in a car accident. At a minimum, you’ll likely need bodily injury liability and property damage liability to meet state auto insurance coverage requirements and help protect your finances if you cause an accident that injures another driver or damages their property. We also offer underinsured motorist coverage to help with your expenses if you’re hit by a driver without insurance. If you’re looking for coverage to help protect your vehicle, you might want to consider collision coverage and comprehensive coverage, which help pay repair costs if your car is damaged in a covered loss. And, additional replacement protection coverages, like new car replacement coverage or loan/lease gap coverage help protect your investment in a brand-new car. I can help you choose a combination of coverages that fulfill state requirements and meet your needs. Give me a call to get a car insurance quote today!
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Home Insurance Agent in Parma
Home Insurance Agent in Parma
Helps provide protection for your house (dwelling) and your family’s liability as well as the things you own in and around your home such as “other structures” (detached garage, fence, etc.), your personal property (furniture, clothing, etc.) against covered perils such as fire, theft, wind/hail and more. Call me today for a homeowners insurance quote and I’ll help you get the protection your home needs and the savings you deserve with our money-saving discounts.
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Condo Insurance Agent in Parma
Condo Insurance Agent in Parma
Helps protect the portion of your condo, co-op or townhome you are responsible for (inside structure, permanent fixtures, cabinets, etc.) with dependable coverage. Condo policies are HO-6 compliant, and cover family liability and personal belongings against covered perils such as fire, theft, vandalism and more. Contact me today for a quote!
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Renters Insurance Agent in Parma
Renters Insurance Agent in Parma
Helps protect your personal belongings inside or outside your apartment from accidents such as, fire, theft, vandalism, and cover family liability. Give me call today to review what type of coverage makes sense for where you live and what you own.
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Landlords & Hosts Insurance Agent in Parma
Landlords & Hosts Insurance Agent in Parma
Helps protect the structure of your rental property, from covered accidents such as fire, wind/hail, vandalism and more. It also offers protection for the liability you might face as an owner. Let’s chat about the right coverage for your additional property!
Motorcycle Insurance Agent in Parma
Motorcycle Insurance Agent in Parma
Our motorcycle policies include the basic coverage you may need, like liability coverage, which includes passenger liability coverage, and uninsured motorist coverage. You can further customize your motorcycle policy with collision coverage and comprehensive coverage to help protect your bike. And, if you have a customized ride, you can help protect your aftermarket gear with optional equipment coverage. Contact me to learn about motorcycle insurance discounts and to get started with a quote for a policy that fits your needs.
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Business Insurance Agent in Parma
Business Insurance Agent in Parma
Commercial insurance protects your small business, your livelihood. Instead of having one policy for your business personal property/building then another for the liability, a BOP combines both policies into one. In addition to these basic coverages, commerical insurance can be customized with additional protection to help cover more aspects of your business. I can help you tailor a policy to fit your small business’s needs. As a small business owner myself, I understand how important it is to protect what you’ve worked so hard to build. Call me for a free review of your current business policy and to learn more about insurance solutions to help protect you, your business, and your employees.
Life Insurance Agent in Parma
Life Insurance Agent in Parma
Protect the life you want, for those that matter most. A life insurance policy can help provide financial security for your loved ones by covering expenses like the mortgage, college tuition, and other everyday living costs. Call me today to learn about the different types of coverage Allstate offers.
ATV Insurance Agent in Parma
ATV Insurance Agent in Parma
Help protect yourself and your all-terrain vehicle against the unexpected. We offer bodily injury liability coverage and property damage liability coverage on your ATV insurance policy. If you injure someone else or damage their property while driving your ATV, liability coverage helps pay the other person’s medical or repair bills. If your ATV is damaged in a crash, collision coverage may help. Collision coverage for your ATV helps pay for repairs if you hit another object, such as a fence or a tree. Finally, you may want to consider comprehensive coverage for your ATV in case it’s stolen, vandalized or damaged by hail or fire. Give me a call to get a quote on an ATV insurance policy today!
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Boat Insurance Agent in Parma
Boat Insurance Agent in Parma
Helps cover your boat on and off the water. Watercraft liability coverage helps pay for another person’s expenses if you injure them or damage their property with your boat. If you’re injured in a boating accident, watercraft medical payments coverage helps pay for your medical bills. Need to repair damage to your boat after an accident? Property coverage for your boat helps cover a crash with another boat or object (like a pier or buoy). It also helps cover theft, vandalism or fire. Help protect your boat against these covered perils during the on- and off-season. We also offer additional coverage for things like your boat trailer, fishing equipment and even towing or fuel delivery when you’re stranded. Need a boat insurance quote? Give me a call today!

30+

Years of
Experience

30+

Years in the
Community

Your Local Allstate Team

Christopher Bassett

Agency Owner

Chezerae Armelli

Sales Agent

Chezerae Armelli brings over 11 years of experience helping individuals and families protect what matters most. She focus' on insurance for essential assets such as homes, autos, motorcycles, and more—things people work hard for and rely on every day.

Known for her ability to dive deep into policy coverages, Chezerae takes pride in showing insurance in a clear, easy-to-understand way. Her approach is centered on knowledge, transparency, and helping see customers truly understand their choices.

Outside of work, Chezerae is a proud mom to her 4-year-old daughter. When she’s not helping customers, they love to travel together and make new memories—an experience that further fuels her appreciation for protecting the people and things that matter most.

Steph Bassett

Customer Service and Retention Manager

Raised in Medina, Ohio, I’m a proud Medina High School graduate and alumni of The University of Akron. I currently live in Columbia Station, where I enjoy being part of a close-knit community while working with customers throughout the area.

As the Customer Service and Retention Manager, I truly enjoy building relationships with customers and helping them feel confident in their insurance decisions. I take pride in helping see each customer has the best possible rates and the right amount of coverage for their unique needs. Getting to know customers on a personal level and being a trusted resource for them is one of the most rewarding parts of my role.

Outside of work my husband Chris and I share our home with our two dogs, Dawson and Clay, who keep life fun and active. In my free time, I enjoy working out with Chris, traveling to Myrtle Beach, attending sporting events in Cleveland, taking walks in the park with our dogs, and spending quality time with friends and family.

Kaleb Vinson

Team Sales Leader

Born in Charleston, WV and raised in Danville, I attended Scott High School in Madison before briefly studying journalism at Marshall University. I now live in Brook Park, Ohio with my wife, Lindsey, and our two cats, Pricky and Nelson.

I’ve been a sales agent with the Agency since 2021 and was recently promoted Team Sales Leader in 2025. I’m passionate about helping individuals and families feel secure and prepared for lifes unexpected moments, while also contributing to a team that truly values people.

Outside of work, I enjoy spending time outdoors, traveling with my wife, writing about sports, and attending sporting events. I’m a lifelong WVU Mountaineer football fan and catch as many games as possible.

Lexie Glass

Team Sales Leader

I grew up in Northeast Ohio and am proud to still call this area home. Today, I live in Parma Heights, where I’ve built both my life and my career around one core value: relationships.

I love working closely with customers, informing them so they truly understand their options, feel comfortable with how they’re protected, and know that whenever questions come up, I’m the girl to ask. Helping people feel informed and confident is what drives me every day, and I take pride in being someone customers can trust, not just now, but long-term.

When I’m not working, life is wonderfully busy. My husband and I are raising two beautiful daughters, along with our two dogs and two cats who keep our house lively. Most of my free time is spent on the sidelines cheering loudly as I support my girls’ cheer and dance dreams. and loving every minute of it!

Sharon Anderson

Customer Service Agent

I grew up in Parma, Ohio, and graduated from Normandy High School. After spending many years in the Parma area, I now live in Granger Township, Ohio.

I have been in the insurance industry for 47 years and currently work in customer service. What I enjoy most about my role is building long-term relationships with customers, getting to know their individual needs, and being someone they can rely on year after year. The trust that develops over time is one of the most rewarding parts of my work.

Outside of the office, family is very important to me. I have two children and four grandchildren, as well as two cats. I especially enjoy spending time with my 93-year-old mother and attending my grandchildren’s sporting events and school activities. When I’m not working, being with family is where I’m happiest.

Allstate Insurance Agent Reviews

kim forkapa

Jun. 26, 2026

So far I’ve not had any problems with the Allstate agency I have

mayrana hamler

Jun. 24, 2026

Well I don't know right now because I do have a claim yet but nothing's happening with it yet and I just spoke to Troy a

Well I don't know right now because I do have a claim yet but nothing's happening with it yet and I just spoke to Troy and he's sending me another check because the first checklist I haven't received yet so that's probably why I gave you instead of a 9 or 10 thank you

maral emrikian

Jun. 19, 2026

Agent Response

Thank you, Maral, for your feedback and for being

Thank you, Maral, for your feedback and for being a valued customer. We're glad to hear you had a positive experience. If you have any further suggestions or concerns, please feel free to reach out to cbassett@allstate.com. Your trust is important to us, and we strive to provide you with 5-star customer service!

thomas judson

Jun. 18, 2026

Agent Response

Thank you very much, Thomas, for your positive fee

Thank you very much, Thomas, for your positive feedback. We are truly thrilled to hear about your satisfaction with our services and appreciate you taking the time to share your thoughts. If you have any further questions or need any assistance, please feel free to reach out to us at any time. We are here to help!

maureen hersh

Jun. 16, 2026

Agent Response

Thank you, Maureen, for your wonderful feedback! W

Thank you, Maureen, for your wonderful feedback! We're thrilled to hear that you had a positive experience with Bassett Insurance Agency. Your trust and satisfaction mean a lot to us. If you ever need assistance, feel free to reach out.

john nichols

Jun. 16, 2026

Agent Response

Thank you, John, for your feedback and for being a

Thank you, John, for your feedback and for being a valued customer. We're glad to hear you had a positive experience with us. If you have any further suggestions or need assistance, please feel free to reach out to cbassett@allstate.com. Your trust in our services means a lot to us.

catherine willis

Jun. 12, 2026

One of the reasons I stay with your company is because of Sharon. She is professional, knowledgeable and has an extremel

One of the reasons I stay with your company is because of Sharon. She is professional, knowledgeable and has an extremely high work ethic.

Agent Response

Thank you, Catherine, for sharing your feedback. W

Thank you, Catherine, for sharing your feedback. We're thrilled to hear that Sharon's professionalism and work ethic have made a positive impact on your experience with us. If there's anything specific you'd like to discuss, please feel free to reach out to Sharon at sanderson7@allstate.com. Your satisfaction is important to us, and we'd love to earn 5 out of 5 stars from you for our customer service.

david ellis

Jun. 2, 2026

When I contacted you with a question, I never got an answer. I therefore cannot recommend you.

Agent Response

Hi David, I'm sorry to hear about your experience.

Hi David, I'm sorry to hear about your experience. We strive to be responsive and helpful, and it's concerning that we missed the mark. I did have Steph from our office reach out to you via phone call and text message on Tuesday 6/2 and today 6/9 she left you another voicemail since we never heard back from you. Please reach out to cbassett@allstate.com or give us a call at 440-888-1600 so we can address your question and improve your experience with us. Thank you!

michelle barsotti

May. 31, 2026

We have great service with Allstate, they’re always there to help us. Thank you.

Agent Response

Thank you, Michelle, for your kind words and for b

Thank you, Michelle, for your kind words and for being a valued customer. We're delighted to hear that you've had a great experience with our service. We're always here to help whenever you need us.

lisa reid

May. 25, 2026

Still waiting for answers to questions...unhappy with quote. Dissatisfied with communication.

Agent Response

Hi Lisa, it was a pleasure speaking with you today

Hi Lisa, it was a pleasure speaking with you today. I am sorry you were having issues getting in contact with the claims department. I hope we were able to help answer your questions and concerns today. If you continue to have issues getting in contact with the claims department, please contact our office directly at 440-888-1600. We'd be happy to get you over to someone who can help you further with your claim. I hope our office was able to provide you with 5-star customer service today. If not, please let us know what we can do to improve our customer service by calling or emailing us at cbassett@allstate.com. Thank you!

jill prost

May. 24, 2026

Agent Response

Thank you, Jill, for your positive feedback and fo

Thank you, Jill, for your positive feedback and for being a valued customer. We're glad to hear you're satisfied with our services. If you have any suggestions or need further assistance, feel free to reach out to cbassett@allstate.com. Your trust is important to us!

bernadine russell

May. 22, 2026

patrick toolis

May. 8, 2026

very good service

Agent Response

Thank you, Patrick, for your kind words and the gr

Thank you, Patrick, for your kind words and the great rating! We're delighted to hear that you are pleased with our service. If you have any suggestions for how we can improve further, feel free to let us know. We appreciate your feedback and your trust in us!

dominic robinson

May. 5, 2026

Agent Response

Thank you so much, Dominic, for your 5 star review

Thank you so much, Dominic, for your 5 star review! We're absolutely thrilled to hear that you're happy with our services. Your trust and support as a valued customer truly mean the world to us. If you ever need any help, don’t hesitate to reach out!

theresa morgan

May. 3, 2026

I had a claim and the adjuster contacted me and the process was taken care of and was there to explain everything.

Agent Response

Thank you, Theresa, for sharing your positive expe

Thank you, Theresa, for sharing your positive experience with us and for the 5 star review. We are pleased to hear that our adjuster was able to assist you effectively and provide clear explanations throughout the process. Your satisfaction is important to us!

cynthia torres

Apr. 28, 2026

I very with the customer service and working with your agency.

Agent Response

Thank you, Cynthia, for your positive feedback! We

Thank you, Cynthia, for your positive feedback! We're thrilled to hear that you're happy with our customer service and enjoy working with our agency. Your support means a lot to us!

royce gant

Apr. 26, 2026

Agent Response

Thank you, Royce, for your positive feedback! We a

Thank you, Royce, for your positive feedback! We are delighted to hear that you are satisfied with our services. Your trust and support mean a great deal to us. If you ever need assistance, please feel free to reach out.

william fleck

Apr. 15, 2026

Agent Response

Thank you, William, for your positive rating! We'r

Thank you, William, for your positive rating! We're glad to know you're satisfied with our services. If you have any suggestions or need assistance, feel free to reach out. Your trust means a lot to us.

casimir maciak

Apr. 6, 2026

Agent Response

Thank you, Casimir, for your positive feedback! We

Thank you, Casimir, for your positive feedback! We are delighted to hear that you are satisfied with our services. Your trust and support as a valued customer mean a great deal to us. If you have any questions or need assistance, please feel free to reach out. We are here to help!

daniel krywyj

Mar. 29, 2026

Agent Response

Thank you, Daniel, for your positive feedback and

Thank you, Daniel, for your positive feedback and for being a valued customer. We're thrilled to hear you're satisfied with our services. If you have any further questions or need assistance, feel free to reach out to cbassett@allstate.com.

Allstate Online Review Policy

Your Local Allstate Team

Christopher Bassett

Agency Owner

Chezerae Armelli

Sales Agent

Steph Bassett

Customer Service and Retention Manager

Kaleb Vinson

Team Sales Leader

Lexie Glass

Team Sales Leader

Sharon Anderson

Customer Service Agent

Frequently asked questions

What are your agency hours?

Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed

Are you open on weekends?

Saturday: Closed
Sunday: Closed

Can I text your agency with questions?

No, we do not have text messaging services.

What languages do you speak?

We have staff members available who speak the following languages: English

Do you have more than one location?

No, this is our only location.

Bassett Insurance Agency is insurance licensed in the state(s) of Ohio and South Carolina. If you do not reside in the state(s) of Ohio or South Carolina, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

you're in good hands^®