Allstate Insurance Agency
Bassett Insurance Agency, Parma, OH

7380 York Rd

Parma, OH 44130

Call

(440) 888-1600to quote by phone

Call

(440) 888-1600to quote by phone

Call

(440) 888-1600to quote by phone

Call

(440) 888-1600to quote by phone

Select a product to get a quote

Landlords & Hosts insurance

Motorcycle insurance

ATV insurance

Location Details

Office Hours

Day of the Week	Hours
Mon	9:00 AM - 6:00 PM
Tue	9:00 AM - 6:00 PM
Wed	9:00 AM - 6:00 PM
Thu	9:00 AM - 6:00 PM
Fri	9:00 AM - 5:00 PM
Sat	Closed
Sun	Closed

Available 24/7 at

(440) 888-1600

7380 York Rd
Parma, OH 44130
US

Landmarks

Our office is located near the corner of York Rd, and Pleasant Valley Rd, across from Holy Family church near Tri-C.

Areas Served

Cleveland, North Royalton, Parma Heights, Middleburg Heights, Medina

Additional Contact

Mobile: (440) 305-8000

Languages

English

Social

Bassett Insurance Agency: Allstate Insurance

Local Allstate Agency: Meet Bassett Insurance Agency

I’ve gotten to know many local families as an Allstate agent in Parma. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I know what life is like here in Parma – that you choose your car and your home to fit your lifestyle and your budget. I also know how important it is to do the same when it comes to insurance. I look forward to getting to know you and helping you to find the solutions that meet your needs.

Part of what I like best about my job is that I can offer customers options for a wide variety of coverage and services. You can depend on me to help you look at the big picture.

I’m committed to helping Parma residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I’m available to answer your questions. If you’re already a customer, I’m ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call me today.

Part of what I like best about my job is that I can offer customers options for a wide variety of coverage and services. You can depend on me to help you look at the big picture.

Products we offer:

Car Insurance Agent in Parma
Car Insurance Agent in Parma
Helps protect you and your vehicle if you’re involved in a car accident. At a minimum, you’ll likely need bodily injury liability and property damage liability to meet state auto insurance coverage requirements and help protect your finances if you cause an accident that injures another driver or damages their property. We also offer underinsured motorist coverage to help with your expenses if you’re hit by a driver without insurance. If you’re looking for coverage to help protect your vehicle, you might want to consider collision coverage and comprehensive coverage, which help pay repair costs if your car is damaged in a covered loss. And, additional replacement protection coverages, like new car replacement coverage or loan/lease gap coverage help protect your investment in a brand-new car. I can help you choose a combination of coverages that fulfill state requirements and meet your needs. Give me a call to get a car insurance quote today!
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Home Insurance Agent in Parma
Home Insurance Agent in Parma
Helps provide protection for your house (dwelling) and your family’s liability as well as the things you own in and around your home such as “other structures” (detached garage, fence, etc.), your personal property (furniture, clothing, etc.) against covered perils such as fire, theft, wind/hail and more. Call me today for a homeowners insurance quote and I’ll help you get the protection your home needs and the savings you deserve with our money-saving discounts.
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Condo Insurance Agent in Parma
Condo Insurance Agent in Parma
Helps protect the portion of your condo, co-op or townhome you are responsible for (inside structure, permanent fixtures, cabinets, etc.) with dependable coverage. Condo policies are HO-6 compliant, and cover family liability and personal belongings against covered perils such as fire, theft, vandalism and more. Contact me today for a quote!
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Renters Insurance Agent in Parma
Renters Insurance Agent in Parma
Helps protect your personal belongings inside or outside your apartment from accidents such as, fire, theft, vandalism, and cover family liability. Give me call today to review what type of coverage makes sense for where you live and what you own.
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Landlords & Hosts Insurance Agent in Parma
Landlords & Hosts Insurance Agent in Parma
Helps protect the structure of your rental property, from covered accidents such as fire, wind/hail, vandalism and more. It also offers protection for the liability you might face as an owner. Let’s chat about the right coverage for your additional property!
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Motorcycle Insurance Agent in Parma
Motorcycle Insurance Agent in Parma
Our motorcycle policies include the basic coverage you may need, like liability coverage, which includes passenger liability coverage, and uninsured motorist coverage. You can further customize your motorcycle policy with collision coverage and comprehensive coverage to help protect your bike. And, if you have a customized ride, you can help protect your aftermarket gear with optional equipment coverage. Contact me to learn about motorcycle insurance discounts and to get started with a quote for a policy that fits your needs.
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Business Insurance Agent in Parma
Business Insurance Agent in Parma
Commercial insurance protects your small business, your livelihood. Instead of having one policy for your business personal property/building then another for the liability, a BOP combines both policies into one. In addition to these basic coverages, commerical insurance can be customized with additional protection to help cover more aspects of your business. I can help you tailor a policy to fit your small business’s needs. As a small business owner myself, I understand how important it is to protect what you’ve worked so hard to build. Call me for a free review of your current business policy and to learn more about insurance solutions to help protect you, your business, and your employees.
Life Insurance Agent in Parma
Life Insurance Agent in Parma
Protect the life you want, for those that matter most. A life insurance policy can help provide financial security for your loved ones by covering expenses like the mortgage, college tuition, and other everyday living costs. Call me today to learn about the different types of coverage Allstate offers.
ATV Insurance Agent in Parma
ATV Insurance Agent in Parma
Help protect yourself and your all-terrain vehicle against the unexpected. We offer bodily injury liability coverage and property damage liability coverage on your ATV insurance policy. If you injure someone else or damage their property while driving your ATV, liability coverage helps pay the other person’s medical or repair bills. If your ATV is damaged in a crash, collision coverage may help. Collision coverage for your ATV helps pay for repairs if you hit another object, such as a fence or a tree. Finally, you may want to consider comprehensive coverage for your ATV in case it’s stolen, vandalized or damaged by hail or fire. Give me a call to get a quote on an ATV insurance policy today!
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Boat Insurance Agent in Parma
Boat Insurance Agent in Parma
Helps cover your boat on and off the water. Watercraft liability coverage helps pay for another person’s expenses if you injure them or damage their property with your boat. If you’re injured in a boating accident, watercraft medical payments coverage helps pay for your medical bills. Need to repair damage to your boat after an accident? Property coverage for your boat helps cover a crash with another boat or object (like a pier or buoy). It also helps cover theft, vandalism or fire. Help protect your boat against these covered perils during the on- and off-season. We also offer additional coverage for things like your boat trailer, fishing equipment and even towing or fuel delivery when you’re stranded. Need a boat insurance quote? Give me a call today!

30+

Years of
Experience

30+

Years in the
Community

Your Local Allstate Team

Christopher Bassett

Agency Owner

Chezerae Armelli

Sales Agent

Chezerae Armelli brings over 11 years of experience helping individuals and families protect what matters most. She focus' on insurance for essential assets such as homes, autos, motorcycles, and more—things people work hard for and rely on every day.

Known for her ability to dive deep into policy coverages, Chezerae takes pride in showing insurance in a clear, easy-to-understand way. Her approach is centered on knowledge, transparency, and helping see customers truly understand their choices.

Outside of work, Chezerae is a proud mom to her 4-year-old daughter. When she’s not helping customers, they love to travel together and make new memories—an experience that further fuels her appreciation for protecting the people and things that matter most.

Steph Bassett

Customer Service and Retention Manager

Raised in Medina, Ohio, I’m a proud Medina High School graduate and alumni of The University of Akron. I currently live in Columbia Station, where I enjoy being part of a close-knit community while working with customers throughout the area.

As the Customer Service and Retention Manager, I truly enjoy building relationships with customers and helping them feel confident in their insurance decisions. I take pride in helping see each customer has the best possible rates and the right amount of coverage for their unique needs. Getting to know customers on a personal level and being a trusted resource for them is one of the most rewarding parts of my role.

Outside of work my husband Chris and I share our home with our two dogs, Dawson and Clay, who keep life fun and active. In my free time, I enjoy working out with Chris, traveling to Myrtle Beach, attending sporting events in Cleveland, taking walks in the park with our dogs, and spending quality time with friends and family.

Kaleb Vinson

Team Sales Leader

Born in Charleston, WV and raised in Danville, I attended Scott High School in Madison before briefly studying journalism at Marshall University. I now live in Brook Park, Ohio with my wife, Lindsey, and our two cats, Pricky and Nelson.

I’ve been a sales agent with the Agency since 2021 and was recently promoted Team Sales Leader in 2025. I’m passionate about helping individuals and families feel secure and prepared for lifes unexpected moments, while also contributing to a team that truly values people.

Outside of work, I enjoy spending time outdoors, traveling with my wife, writing about sports, and attending sporting events. I’m a lifelong WVU Mountaineer football fan and catch as many games as possible.

Lexie Glass

Team Sales Leader

I grew up in Northeast Ohio and am proud to still call this area home. Today, I live in Parma Heights, where I’ve built both my life and my career around one core value: relationships.

I love working closely with customers, informing them so they truly understand their options, feel comfortable with how they’re protected, and know that whenever questions come up, I’m the girl to ask. Helping people feel informed and confident is what drives me every day, and I take pride in being someone customers can trust, not just now, but long-term.

When I’m not working, life is wonderfully busy. My husband and I are raising two beautiful daughters, along with our two dogs and two cats who keep our house lively. Most of my free time is spent on the sidelines cheering loudly as I support my girls’ cheer and dance dreams. and loving every minute of it!

Sharon Anderson

Customer Service Agent

I grew up in Parma, Ohio, and graduated from Normandy High School. After spending many years in the Parma area, I now live in Granger Township, Ohio.

I have been in the insurance industry for 47 years and currently work in customer service. What I enjoy most about my role is building long-term relationships with customers, getting to know their individual needs, and being someone they can rely on year after year. The trust that develops over time is one of the most rewarding parts of my work.

Outside of the office, family is very important to me. I have two children and four grandchildren, as well as two cats. I especially enjoy spending time with my 93-year-old mother and attending my grandchildren’s sporting events and school activities. When I’m not working, being with family is where I’m happiest.

Allstate Insurance Agent Reviews

deborah gheen

Oct. 28, 2026

kylie bleakney

Oct. 27, 2026

harry bahrick

Oct. 26, 2026

OK, I wanted to compare price before renewing for next year
Harry

catharine cook

Oct. 24, 2026

Agent Response

Thank you, Catharine, for your wonderful feedback

Thank you, Catharine, for your wonderful feedback and for being a valued customer. We're thrilled to know you're satisfied with our services. Your trust in us is greatly appreciated, and we're here to assist you whenever you need.

karen lewis

Oct. 21, 2026

Very helpful. I appreciate the time taken.

Agent Response

Thank you, Karen, for your kind words! We're delig

Thank you, Karen, for your kind words! We're delighted to hear that you found our assistance helpful. Your appreciation means a lot to us. If you ever need further assistance, feel free to reach out.

joseph blepp

Oct. 21, 2026

Agent Response

Thank you, Joseph, for your positive feedback and

Thank you, Joseph, for your positive feedback and support. We're glad you're satisfied with our services. If you have any questions or need assistance, feel free to reach out.

janice koehler

Oct. 20, 2026

agent never contacts me after I needed an answer about my insurance and am very disappointed

Agent Response

Hi Janice, I'm sorry to hear about your experience

Hi Janice, I'm sorry to hear about your experience. I tried calling you this morning and had to leave you a voicemail. Please give our office a callback at 440-888-1600 or you can email me directly at sbassett@allstate.com if you have further questions or concerns. Thank you for your feedback and I look forward to hearing from you!

thomas reid

Oct. 20, 2026

I can’t really give a score to this because I don’t know who you are. We’ve had Allstate forever, but the person t

I can’t really give a score to this because I don’t know who you are. We’ve had Allstate forever, but the person that had us originally retired and we’ve just been passed from person person. We’ve had no contact with anybody from Allstate, which makes me believe that I could probably reach out and look and see if there’s better options somewhere else.

Agent Response

Hi Tom, thank you so much for being a long-time Al

Hi Tom, thank you so much for being a long-time Allstate customer. I truly appreciate your loyalty and support over the years. I'm sorry to hear about your experience with the lack of communication from our agency; that is certainly not the level of service we strive to provide. I spoke with your wife Rhonda this morning and I am looking forward to building a strong and lasting relationship with both you and Rhonda as we move forward. My goal is to earn a 5-star review from you for our customer service, and I am committed to making that happen.

keneya black

Oct. 16, 2026

Agent Response

Thank you, Keneya, for your positive feedback! We'

Thank you, Keneya, for your positive feedback! We're thrilled to hear that you had a great experience with Bassett Insurance Agency. Your trust and satisfaction mean a lot to us. If you ever need assistance or have questions, feel free to reach out.

pamela ward

Oct. 15, 2026

Agent Response

Thank you, Pamela, for your feedback and for being

Thank you, Pamela, for your feedback and for being a valued customer of Bassett Insurance Agency. We're glad to hear you're satisfied with our services. Your support means a lot to us. If you need assistance, feel free to reach out.

donald yursa

Oct. 14, 2026

Agent Response

Thank you, Donald, for your feedback and for being

Thank you, Donald, for your feedback and for being a valued customer. We're glad to hear about your positive experience with our agency. Your trust in us is greatly appreciated. We'd love to know what we can do to earn a 5-star review from you. Please feel free to reach out to sbassett@allstate.com if you have any additional feedback.

theresa hocevar

Oct. 7, 2026

Agent Response

Thank you, Theresa, for your wonderful feedback! W

Thank you, Theresa, for your wonderful feedback! We're thrilled to hear that you're satisfied with our services. Your trust and support mean a lot to us. If you ever need assistance, feel free to reach out.

linda hall

Oct. 5, 2026

Agent Response

Thank you, Linda, for your feedback and for being

Thank you, Linda, for your feedback and for being a valued customer. We're glad to hear about your positive experience with our agency. If you have any further suggestions or concerns, please feel free to reach out to sbassett@allstate.com. We'd love to know what we can do to earn a 5-star review from you!

tammy becquette

Oct. 3, 2026

Agent Response

Thank you, Tammy, for your wonderful review! We're

Thank you, Tammy, for your wonderful review! We're thrilled to hear that you're satisfied with our services. If you ever have any questions or need assistance, feel free to reach out. We're here to help!

tawnya asad

Oct. 1, 2026

Agent Response

Thank you, Tawnya, for your positive feedback! We'

Thank you, Tawnya, for your positive feedback! We're thrilled to hear that you had a great experience with Bassett Insurance Agency. Your trust in us is greatly appreciated, and we're here to continue providing reliable service. If you ever need assistance, feel free to reach out.

tom sawyer

Sep. 30, 2026

What I needed when I needed it! Very responsive.

Agent Response

Thank you, Tom, for your kind words and perfect ra

Thank you, Tom, for your kind words and perfect rating! We're thrilled to hear that our responsiveness met your needs. Your satisfaction is our priority, and we appreciate your trust in us. If you ever need assistance, we're here to help!

ronald ellis

Sep. 29, 2026

Professional & informative

Agent Response

Thank you, Ronald, for your kind words and perfect

Thank you, Ronald, for your kind words and perfect rating! We're thrilled to hear that you found our service professional and informative. Your feedback is greatly appreciated. If you ever need assistance, feel free to reach out.

deborah jeffrey

Sep. 28, 2026

Agent Response

Thank you, Deborah, for your 5 star review! We're

Thank you, Deborah, for your 5 star review! We're thrilled to hear that you're satisfied with our services. Your trust and support as a valued customer mean a lot to us. If you ever need assistance, feel free to reach out.

roberto caniglia

Sep. 19, 2026

Agent Response

Thank you, Roberto, for your positive feedback and

Thank you, Roberto, for your positive feedback and for being a valued customer. We're glad you're satisfied with our services. We appreciate your trust in Bassett Insurance Agency. If you need assistance, feel free to reach out.

virginia wiegand

Sep. 15, 2026

I feel you are very reasonable & I hope you can work with Barrish Home Improvement on our claim we have with you..We wou

I feel you are very reasonable & I hope you can work with Barrish Home Improvement on our claim we have with you..We would appreciate a Positive Response. Thank You

Agent Response

Thank you, Virginia, for your kind words and trust

Thank you, Virginia, for your kind words and trust in our services. We appreciate your feedback. If you have any further questions or need assistance, please feel free to reach out to sbassett@allstate.com or give our office a call at 440-888-1600.

Allstate Online Review Policy

Your Local Allstate Team

Christopher Bassett

Agency Owner

Chezerae Armelli

Sales Agent

Steph Bassett

Customer Service and Retention Manager

Kaleb Vinson

Team Sales Leader

Lexie Glass

Team Sales Leader

Sharon Anderson

Customer Service Agent

Frequently asked questions

What are your agency hours?

Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed

Are you open on weekends?

Saturday: Closed
Sunday: Closed

Can I text your agency with questions?

No, we do not have text messaging services.

What languages do you speak?

We have staff members available who speak the following languages: English

Do you have more than one location?

No, this is our only location.

Bassett Insurance Agency is insurance licensed in the state(s) of Ohio and South Carolina. If you do not reside in the state(s) of Ohio or South Carolina, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

you're in good hands^®