Susana Rios
Sr Account Executive
Susy is a 18 year Sales Professional who specializes in Bilingual communication. She specializes in helping customers save money on their Insurance including Home, Auto as well as Life Insurance.
Allstate Insurance Agent Bert Maxwell, Desoto, TX
Select a Product to Get a Quote
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Office Hours
| Day of the Week | Hours |
|---|---|
| Mon | 8:30 AM - 5:30 PM |
| Tue | 8:30 AM - 5:30 PM |
| Wed | 8:30 AM - 5:30 PM |
| Thu | 8:30 AM - 5:30 PM |
| Fri | 8:30 AM - 5:00 PM |
| Sat | Closed |
| Sun | Closed |
Available 24/7 at
(972) 224-9181
1510 N Hampton Rd, Ste 280 Desoto, TX 75115 US
Areas Served
DeSoto, Lancaster, Cedar Hill
Landmarks
We are located at the intersection of Hampton & Wintergreen in DeSoto, on the North east corner in the 3 story office building.
Additional Contact
Fax: (972) 228-9109
Toll Free: (877) 908-9019
Languages
English, Spanish
Bert Maxwell: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck
Local Allstate Agent: Meet Bert Maxwell
Having lived in DeSoto, just outside Dallas, since 1986, I enjoy the small-town feel with big-city access. The friendly people here really make the town what it is, but there’s also something to be said about the great near-by restaurants and the town’s connection to sports teams like the Dallas Mavericks and Cowboys, two teams I love.
I’ve also served as an Allstate agent for the 30 years I’ve been in DeSoto, and I take pride in assisting customers in this community as they make decisions that help protect what matters most: their family, home, cars and boats. I specialize in auto, property and life insurance, but more than that, I enjoy connecting with customers. We have a thorough, caring and trustworthy team that offers services in both English and Spanish.
One thing that may surprise customers is that I worked as a DJ in college. The communication skills I gained as a DJ carry over into what I do at Allstate. I enjoy working with customers and building lasting relationships.
When I’m not working, I enjoy spending time with my wife and our two children. I also stay connected to the greater community through our church, where I volunteer. Additionally, I support a variety of charities, including the American Heart Association, the First Tee of Greater Dallas, Dallas Furniture Bank and the Komen Foundation to fight breast cancer. In my free time, I also enjoy watching movies, practicing my golf game and traveling.
Come on by the office and say hello!
Having lived in DeSoto, just outside Dallas, since 1986, I enjoy the small-town feel with big-city access. The friendly people here really make the town what it is, but there’s also something to be said about the great near-by restaurants and the town’s connection to sports teams like the Dallas Mavericks and Cowboys, two teams I love.
I’ve also served as an Allstate agent for the 30 years I’ve been in DeSoto, and I take pride in assisting customers in this community as they make decisions that help protect what matters most: their family, home, cars and boats. I specialize in auto, property and life insurance, but more than that, I enjoy connecting with customers. We have a thorough, caring and trustworthy team that offers services in both English and Spanish.
One thing that may surprise customers is that I worked as a DJ in college. The communication skills I gained as a DJ carry over into what I do at Allstate. I enjoy working with customers and building lasting relationships.
When I’m not working, I enjoy spending time with my wife and our two children. I also stay connected to the greater community through our church, where I volunteer. Additionally, I support a variety of charities, including the American Heart Association, the First Tee of Greater Dallas, Dallas Furniture Bank and the Komen Foundation to fight breast cancer. In my free time, I also enjoy watching movies, practicing my golf game and traveling.
Come on by the office and say hello!
Products we offer:
![Auto]()
Auto![Home]()
Home![Condo]()
Condo![Renters]()
Renters![Motorcycle]()
Motorcycle![Business]()
Business![Life]()
Life![ATV]()
ATV![Boat]()
Boat
30+
Years of
Experience
Experience
25+
Years in the
Community
Community
Other-B.B.A.
East Texas State University
Allstate Leader's Forum-2 years
Inner Circle Elite-1 years
Honor Ring-16 years
National Conference Award-11 years
National Conference-2 years
Circle of Champions-2 years
Allstate Financial Leader Award-2 years
Member of Concord Church
Alpha Ambassadors Mentoring/Scholarship Program
Concord's Beaux & Debutante Scholarship Program
DeSoto Chamber of Commerce
Our team
Mario Finley
Operations Manager
After working as an operations manager for two years, I joined the agency in 2005. My main role in the office is managing the daily operations. When I'm not working, I love traveling and watching football. I also volunteer at loca
After working as an operations manager for two years, I joined the agency in 2005. My main role in the office is managing the daily operations. When I'm not working, I love traveling and watching football. I also volunteer at local nonprofits as much as I can. Give me a call today!
Kamesha Partida
Customer Care Professional
I joined the agency in 2016 after working as an insurance agent at another company for two years. I contact customers to discuss their renewals and provide payment reminders. I also reach out to new customers to assist them with t
I joined the agency in 2016 after working as an insurance agent at another company for two years. I contact customers to discuss their renewals and provide payment reminders. I also reach out to new customers to assist them with their transition. When I'm not at the office, I spend time with my husband and two children. I also enjoy cooking and binge-watching shows. I look forward to talking to you!
Nancy Castenada
Customer Service Specialist
Nancy is the newest addition to the II Max Agency. She has been in the insurance industry for several years. Nancy is our Customer Service Specialist and enjoys making the overall Customer Experience her top priority. She is alway
Nancy is the newest addition to the II Max Agency. She has been in the insurance industry for several years. Nancy is our Customer Service Specialist and enjoys making the overall Customer Experience her top priority. She is always willing to help, and licensed in Auto and Property to assist with questions or concerns that you may have. Nancy is also bilingual, which makes her a very valued member of the II Max Agency.
Karla Mendoza
Customer Care Professional
I joined the agency in 2018 after working at another Allstate agency for three years. My main role in the office is reaching out to customers about their renewals and cancellations. When I'm not at the office, I love spending time
I joined the agency in 2018 after working at another Allstate agency for three years. My main role in the office is reaching out to customers about their renewals and cancellations. When I'm not at the office, I love spending time with my family. I can assist you in English or Spanish, so give me a call today!
Shari Gregorash
Licensed Sales Professional
Helping customers better understand their risks and coverage options is my primary role at the agency. I came here in 2016 after two years in sales at another insurance company. When I'm not at the office, I love spending time wit
Helping customers better understand their risks and coverage options is my primary role at the agency. I came here in 2016 after two years in sales at another insurance company. When I'm not at the office, I love spending time with my two kids, sports, shopping and traveling. You will find me attending festivals, farmers markets and other activities around town.
Bundle & save on insurance
Auto InsuranceProtecting what you love can be practical, too. With Allstate, you'll save when you purchase auto insurance along with another product. Your agent can help you maximize your savings and decide if bundling is right for you.
Protecting what you love can be practical, too. With Allstate, you'll save when you purchase auto insurance along with another product. Your agent can help you maximize your savings and decide if bundling is right for you.
Home InsuranceProtecting your home can save you money. When you purchase a home policy with at least one other Allstate policy, you'll unlock our bundling discount. Talk to your Allstate agent to learn how you can maximize your savings and best protect your home.
Protecting your home can save you money. When you purchase a home policy with at least one other Allstate policy, you'll unlock our bundling discount. Talk to your Allstate agent to learn how you can maximize your savings and best protect your home.
Life InsuranceProtecting the people you love is your first priority. But, when you purchase a life insurance policy alongside another Allstate product, you can also save money. Talk to an agent for help deciding if bundling is right for you.
Protecting the people you love is your first priority. But, when you purchase a life insurance policy alongside another Allstate product, you can also save money. Talk to an agent for help deciding if bundling is right for you.
Our team
Susana Rios
Sr Account Executive
Susy is a 18 year Sales Professional who specializes in Bilingual communication. She specializes in helping customers save money on their Insurance including Home, Auto as well as Life Insurance.
Mario Finley
Operations Manager
After working as an operations manager for two years, I joined the agency in 2005. My main role in the office is managing the daily operations. When I'm not working, I love traveling and watching football. I also volunteer at loca
After working as an operations manager for two years, I joined the agency in 2005. My main role in the office is managing the daily operations. When I'm not working, I love traveling and watching football. I also volunteer at local nonprofits as much as I can. Give me a call today!
Kamesha Partida
Customer Care Professional
I joined the agency in 2016 after working as an insurance agent at another company for two years. I contact customers to discuss their renewals and provide payment reminders. I also reach out to new customers to assist them with t
I joined the agency in 2016 after working as an insurance agent at another company for two years. I contact customers to discuss their renewals and provide payment reminders. I also reach out to new customers to assist them with their transition. When I'm not at the office, I spend time with my husband and two children. I also enjoy cooking and binge-watching shows. I look forward to talking to you!
Nancy Castenada
Customer Service Specialist
Nancy is the newest addition to the II Max Agency. She has been in the insurance industry for several years. Nancy is our Customer Service Specialist and enjoys making the overall Customer Experience her top priority. She is alway
Nancy is the newest addition to the II Max Agency. She has been in the insurance industry for several years. Nancy is our Customer Service Specialist and enjoys making the overall Customer Experience her top priority. She is always willing to help, and licensed in Auto and Property to assist with questions or concerns that you may have. Nancy is also bilingual, which makes her a very valued member of the II Max Agency.
Karla Mendoza
Customer Care Professional
I joined the agency in 2018 after working at another Allstate agency for three years. My main role in the office is reaching out to customers about their renewals and cancellations. When I'm not at the office, I love spending time
I joined the agency in 2018 after working at another Allstate agency for three years. My main role in the office is reaching out to customers about their renewals and cancellations. When I'm not at the office, I love spending time with my family. I can assist you in English or Spanish, so give me a call today!
Shari Gregorash
Licensed Sales Professional
Helping customers better understand their risks and coverage options is my primary role at the agency. I came here in 2016 after two years in sales at another insurance company. When I'm not at the office, I love spending time wit
Helping customers better understand their risks and coverage options is my primary role at the agency. I came here in 2016 after two years in sales at another insurance company. When I'm not at the office, I love spending time with my two kids, sports, shopping and traveling. You will find me attending festivals, farmers markets and other activities around town.
Local events & news
Fun at WE Day Texas
It was an incredible honor to celebrate young leaders at 2019 WE Day Texas! Renowned speakers and performers inspired thousands of local youth with positive messages, and I had a great time being part of the event. The Allstate Foundation is proud to support the WE movement, which encourages young people to make a positive change in their communities and across the world.
It was an incredible honor to celebrate young leaders at 2019 WE Day Texas! Renowned speakers and performers inspired thousands of local youth with positive messages, and I had a great time being part of the event. The Allstate Foundation is proud to support the WE movement, which encourages young people to make a positive change in their communities and across the world.
Supporting North Texas Food Bank
I recently joined other Allstate agency owners to secure a $22,000 Allstate Foundation Helping Hands® grant to benefit North Texas Food Bank. We volunteered and collected monetary donations during a virtual food drive. Our efforts, and those of other agency owners across seven states, will enable Feeding America food bank members like North Texas Food Bank to support local families in need and quickly respond in the event of a natural disaster.
I recently joined other Allstate agency owners to secure a $22,000 Allstate Foundation Helping Hands® grant to benefit North Texas Food Bank. We volunteered and collected monetary donations during a virtual food drive. Our efforts, and those of other agency owners across seven states, will enable Feeding America food bank members like North Texas Food Bank to support local families in need and quickly respond in the event of a natural disaster.
Small Thanks with Google
Since 1986, I’ve been helping local families protect what matters most to them. I want to thank you for your business, loyalty and friendship — the Desoto community is the reason I’m proud to be your Allstate agency. This feedback helps us to improve, and it's always great to hear how I have made a difference in your life. Thank you again for teaming with me for your insurance needs!
Since 1986, I’ve been helping local families protect what matters most to them. I want to thank you for your business, loyalty and friendship — the Desoto community is the reason I’m proud to be your Allstate agency. This feedback helps us to improve, and it's always great to hear how I have made a difference in your life. Thank you again for teaming with me for your insurance needs!
Bundle & save on insurance
Auto InsuranceProtecting what you love can be practical, too. With Allstate, you'll save when you purchase auto insurance along with another product. Your agent can help you maximize your savings and decide if bundling is right for you.
Protecting what you love can be practical, too. With Allstate, you'll save when you purchase auto insurance along with another product. Your agent can help you maximize your savings and decide if bundling is right for you.
Home InsuranceProtecting your home can save you money. When you purchase a home policy with at least one other Allstate policy, you'll unlock our bundling discount. Talk to your Allstate agent to learn how you can maximize your savings and best protect your home.
Protecting your home can save you money. When you purchase a home policy with at least one other Allstate policy, you'll unlock our bundling discount. Talk to your Allstate agent to learn how you can maximize your savings and best protect your home.
Life InsuranceProtecting the people you love is your first priority. But, when you purchase a life insurance policy alongside another Allstate product, you can also save money. Talk to an agent for help deciding if bundling is right for you.
Protecting the people you love is your first priority. But, when you purchase a life insurance policy alongside another Allstate product, you can also save money. Talk to an agent for help deciding if bundling is right for you.
Be Ready For Whatever the Road May Bring.
From fixing a flat to getting a jump, Allstate offers several roadside assistance plans to help get you back on the road. Let’s find the roadside product that best suits your needs and your budget.
Bert Maxwell is insurance licensed in the state(s) of Texas. If you do not reside in the state(s) of Texas, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.
Subject to terms, conditions & availability.
This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). Life insurance issued by Allstate Life Insurance Company: Northbrook, IL; and American Heritage Life Insurance Company: Jacksonville, FL. In New York, Allstate Life Insurance Company of New York: Hauppauge, NY. Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 2920 South 84th Street, Lincoln, NE 68506. (877) 525-5727.
Subject to terms, conditions & availability.
This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). Life insurance issued by Allstate Life Insurance Company: Northbrook, IL; and American Heritage Life Insurance Company: Jacksonville, FL. In New York, Allstate Life Insurance Company of New York: Hauppauge, NY. Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 2920 South 84th Street, Lincoln, NE 68506. (877) 525-5727.
Check the background of this firm on FINRA's BrokerCheck website.
Bert Maxwell, Desoto, TX
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