

Allstate Insurance Agency
Carter Insurance & Financial Services, Charlotte, NC
LUTCF
Notice
Notice
Call
(704) 542-7500to quote by phone
Call
(704) 542-7500to quote by phone
Select a product to get a quoteSelect a product to get a quote
Location Details
Office Hours
| Day of the Week | Hours |
|---|---|
| Mon | Available by appointment9:00 AM - 5:00 PM |
| Tue | Available by appointment9:00 AM - 5:00 PM |
| Wed | Available by appointment9:00 AM - 5:00 PM |
| Thu | Available by appointment9:00 AM - 5:00 PM |
| Fri | Available by appointment9:00 AM - 5:00 PM |
| Sat | Closed |
| Sun | Closed |
After-hours appointments available.
Available 24/7 at
(704) 542-7500
10801 Johnston Rd, Ste 110 Charlotte, NC 28226 US
Landmarks
At the corner of Hwy 51 & Johnston Rd
Areas Served
Charlotte, Ballantyne, Quail Hollow, Raintree, Piper Glen, South Park, Myers Park, Pineville, Steele Creek, University City
Additional Contact
Fax: (704) 542-7501
Languages
English, Spanish
Carter Insurance & Financial Services: Allstate Insurance
Local Allstate Agency: Meet Carter Insurance & Financial Services


















Products we offer:
- Car Insurance Agent in Charlotte
Car Insurance Agent in Charlotte
- Home Insurance Agent in Charlotte
Home Insurance Agent in Charlotte
- Condo Insurance Agent in Charlotte
Condo Insurance Agent in Charlotte
- Renters Insurance Agent in Charlotte
Renters Insurance Agent in Charlotte
- Landlords & Hosts Insurance Agent in Charlotte
Landlords & Hosts Insurance Agent in Charlotte
- Motorcycle Insurance Agent in Charlotte
Motorcycle Insurance Agent in Charlotte
- Business Insurance Agent in Charlotte
Business Insurance Agent in Charlotte
- Life Insurance Agent in Charlotte
Life Insurance Agent in Charlotte
- ATV Insurance Agent in Charlotte
ATV Insurance Agent in Charlotte
- Boat Insurance Agent in Charlotte
Boat Insurance Agent in Charlotte
30+
Years of
Experience
Experience
30+
Years in the
Community
Community
Bachelor Of Science-Johnson C. Smith University
Other-Life Underwriter Training Council Fellow
Agency Achievement Award-7 years
Circle Of Champions Award-3 years
Honor Ring-15 years
Inner Circle Elite Award-1 years
National Conference Award-12 years
Johnson C. Smith University Board of Visitors
Johnson C. Smith University 1867 Giving Society
Johnson C. Smith University 100 Club Member
Collaborative Ventures Small Business Resource Group
Allstate Agency Hands in the Community Grant
Better Business Bureau
Charlotte Chamber
Matthews Chamber
NAACP
Prince Hall Mason
Omega Psi Phi Fraternity, Inc.
North Carolina Department of Insurance Agent Advisory
Your Local Allstate Team

Agency Owner
Born in New York City and raised in Charleston, South Carolina. I attended Johnson C Smith University with a concentration in Accounting and Business Administration/Marketing where I graduated in 1975. I joined Allstate in January
Born in New York City and raised in Charleston, South Carolina. I attended Johnson C Smith University with a concentration in Accounting and Business Administration/Marketing where I graduated in 1975. I joined Allstate in January 1976 and for the next 25 years I served in Special Operations, Human Resources, Personal Lines Underwriting, and in Claims as a Property & Casualty Adjuster, Market Claims Manger, Sales Agent and then to a Market Sales Manager. In January 2002, I started my Agency in South Charlotte and began providing my services to North Carolina, South Carolina, Georgia, & Maryland customers. With 50+ years of experience and living in the community, I pride myself on helping families like yours better understand how to protect the things that are important - your families, vehicles, home, business and much more. We will "Carter" to Your Needs, isn't just a slogan, it's Our Mission!

Debra B. Lathrop
Sr. Licensed Sales Associate/Office Manager
Debra has been servicing Allstate's customers for more than 30+ years. Her experience and knowledge of the Insurance industry is unmatched. She's dedicated to giving her best, day in and day out. You can always count on Debra to d
Debra has been servicing Allstate's customers for more than 30+ years. Her experience and knowledge of the Insurance industry is unmatched. She's dedicated to giving her best, day in and day out. You can always count on Debra to do what's best for the customer.

Deborah Dye
Licensed Sales Associate
Dee for short, because we have a Debra and a Deborah. Dee is our quality control specialist. With things moving at the speed of light you can never be overconfident in the services our agency provides.

Golovka Brito Valderama
Licensed Service Representative
Goly comes to us from Spain where she began her career in the Insurance industry. Her experience and knowledge provide customers clarity and a better understanding for the products they purchase and the services we provide. This i
Goly comes to us from Spain where she began her career in the Insurance industry. Her experience and knowledge provide customers clarity and a better understanding for the products they purchase and the services we provide. This is so important to the Hispanic and Latin community,

Tatiana Soto
Licensed Sales Associate
Tatiana is the latest addition to the Agency. She brings a wealth of energy and knowledge from Customer Service Industry.

Fabiola Acuna
Licensed Sales Associate
Fabiola is a Customer Service Specialist. Her role has become so important, to our slogan, We'll "Carter" to your insurance needs.
Allstate Insurance Agent Reviews
Rating 4.0

Agent Response
Thank you, David, for being a valued Allstate cust
Thank you, David, for being a valued Allstate customer. We truly appreciate your trust in us. If you are in need of assistance with any of your policies, feel free to reach out to LutherCarter@allstate.com or text me at 704-542-7500.
Rating 5.0
Very good. Professional and courteous care and attention
Rating 5.0

Agent Response
Thank you, Marvin, for your positive feedback! We'
Thank you, Marvin, for your positive feedback! We're thrilled to hear that you had a great experience with Carter Insurance & Financial Services. We truly value your trust and look forward to continuing to serve your insurance needs. If you ever have any questions or need assistance, please don't hesitate to reach out.
Rating 3.0

Agent Response
Hi Martha, hope things are well with you. Thank yo
Hi Martha, hope things are well with you. Thank you for your business. Your satisfaction is important to us. Please feel free to reach out to LutherCarter@allstate.com for further assistance.
Rating 5.0

Agent Response
Thank you, Jennifer, for your positive feedback! I
Thank you, Jennifer, for your positive feedback! It is our mission to serve you and your family to the best of our ability.
Rating 5.0

Agent Response
Thank you, David, for your positive feedback and f
Thank you, David, for your positive feedback and for being a valued customer. Your trust in our services means a lot, and we're here to continue providing you with reliable support. If you ever have any questions or need assistance, feel free to reach out.
Rating 5.0
I’m always in good hands with AllState!!

Agent Response
Thank you, Mary, for your wonderful feedback! We'r
Thank you, Mary, for your wonderful feedback! We're thrilled to hear that you feel in good hands with us. Your trust and satisfaction mean the world to our team at Carter Insurance & Financial Services.
Rating 5.0
Outstanding

Agent Response
Thank you, Sarah, for your confidence review! We'r
Thank you, Sarah, for your confidence review! We're thrilled to hear that you continue to have a positive experience with us. Your satisfaction is our top priority, and we look forward to continuing to serve your insurance needs.
Rating 5.0

Agent Response
Morning , Gloria, thank you for your wonderful rev
Morning , Gloria, thank you for your wonderful review and for being a valued customer of Carter Insurance & Financial Services. We're thrilled to know you're satisfied with our services. Your trust and support mean a lot to us. If you ever need assistance, feel free to reach out.
Rating 5.0

Agent Response
¡Gracias, Guillermo, por tus comentarios positivo
¡Gracias, Guillermo, por tus comentarios positivos! Nos encanta saber que tuviste una excelente experiencia con nuestros servicios. Tu satisfacción es nuestra máxima prioridad y esperamos seguir atendiendo tus necesidades de seguro. Si alguna vez tienes alguna pregunta o necesitas ayuda, por favor no dudes en contactarnos.
Rating 4.5

Agent Response
Thank you, Mauricio, for your feedback and for bei
Thank you, Mauricio, for your feedback and for being a valued customer. We're glad to hear about your positive experience with our agency. If you have any further suggestions or need assistance, please feel free to reach out to us. Your trust means a lot to us.
Rating 5.0
I think I can pick up the phone and call Luther and get quality help with all my insurance needs

Agent Response
Keith, thank you for your confidence. Our relation
Keith, thank you for your confidence. Our relationship has expanded nearly 3 decades, and it is with the highest blessings, we will continue to provide you and your family our services as a friend and a customer.
Rating 4.5
Good job

Agent Response
Good morning, Linda
Thanks for the shout out. We d
Good morning, Linda
Thanks for the shout out. We do appreciate your business and are looking forward to a lasting relationship.
Thanks for the shout out. We do appreciate your business and are looking forward to a lasting relationship.
Rating 5.0

Agent Response
Hello Shirley,
I hope you are doing well. I wanted
Hello Shirley,
I hope you are doing well. I wanted to say thank you for the opportunity to insure your car.
I hope you are doing well. I wanted to say thank you for the opportunity to insure your car.
Rating 5.0

Agent Response
Hola Reinaldo
Gracias por confiar en nosotros.
Gracias por confiar en nosotros.
Rating 4.5

Agent Response
Hello Thomas,
Thank you for sharing your confidenc
Hello Thomas,
Thank you for sharing your confidence in the service we provide.
Thank you for sharing your confidence in the service we provide.
Rating 4.5

Agent Response
Hello Roy,
Hope you and Kathleen are doing well. I
Hello Roy,
Hope you and Kathleen are doing well. I want to thank you both for allowing me to service your insurance needs for more 34 years. If I can be of assistance in any way, please let me know.
Hope you and Kathleen are doing well. I want to thank you both for allowing me to service your insurance needs for more 34 years. If I can be of assistance in any way, please let me know.
Rating 4.5
Excellent!

Agent Response
Hey Ferman, thanks for your response to the survey
Hey Ferman, thanks for your response to the survey. Your loyalty for the past 35 years means a lot. Looking forward to the years to come.
Rating 5.0

Agent Response
Hey Kevin, thanks for the shout out and the confid
Hey Kevin, thanks for the shout out and the confidence you have in us.
Rating 5.0
I am satisfied with the service I am getting. I can always count on getting the right information needed to make any inf
I am satisfied with the service I am getting. I can always count on getting the right information needed to make any informed decision.

Agent Response
Thanks, Art. We do appreciate your confidence in t
Thanks, Art. We do appreciate your confidence in the Agency.
Your Local Allstate Team

Luther Carter, Jr.
Agency Owner
Born in New York City and raised in Charleston, South Carolina. I attended Johnson C Smith University with a concentration in Accounting and Business Administration/Marketing where I graduated in 1975. I joined Allstate in January
Born in New York City and raised in Charleston, South Carolina. I attended Johnson C Smith University with a concentration in Accounting and Business Administration/Marketing where I graduated in 1975. I joined Allstate in January 1976 and for the next 25 years I served in Special Operations, Human Resources, Personal Lines Underwriting, and in Claims as a Property & Casualty Adjuster, Market Claims Manger, Sales Agent and then to a Market Sales Manager. In January 2002, I started my Agency in South Charlotte and began providing my services to North Carolina, South Carolina, Georgia, & Maryland customers. With 50+ years of experience and living in the community, I pride myself on helping families like yours better understand how to protect the things that are important - your families, vehicles, home, business and much more. We will "Carter" to Your Needs, isn't just a slogan, it's Our Mission!

Debra B. Lathrop
Sr. Licensed Sales Associate/Office Manager
Debra has been servicing Allstate's customers for more than 30+ years. Her experience and knowledge of the Insurance industry is unmatched. She's dedicated to giving her best, day in and day out. You can always count on Debra to d
Debra has been servicing Allstate's customers for more than 30+ years. Her experience and knowledge of the Insurance industry is unmatched. She's dedicated to giving her best, day in and day out. You can always count on Debra to do what's best for the customer.

Deborah Dye
Licensed Sales Associate
Dee for short, because we have a Debra and a Deborah. Dee is our quality control specialist. With things moving at the speed of light you can never be overconfident in the services our agency provides.

Golovka Brito Valderama
Licensed Service Representative
Goly comes to us from Spain where she began her career in the Insurance industry. Her experience and knowledge provide customers clarity and a better understanding for the products they purchase and the services we provide. This i
Goly comes to us from Spain where she began her career in the Insurance industry. Her experience and knowledge provide customers clarity and a better understanding for the products they purchase and the services we provide. This is so important to the Hispanic and Latin community,

Tatiana Soto
Licensed Sales Associate
Tatiana is the latest addition to the Agency. She brings a wealth of energy and knowledge from Customer Service Industry.

Fabiola Acuna
Licensed Sales Associate
Fabiola is a Customer Service Specialist. Her role has become so important, to our slogan, We'll "Carter" to your insurance needs.
Frequently asked questions
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Saturday: Closed
Sunday: Closed
Sunday: Closed
Yes, we have text messaging services.
We have staff members available who speak the following languages: English, Spanish
No, this is our only location.
Carter Insurance & Financial Services is insurance licensed in the state(s) of Georgia, Maryland, North Carolina, and South Carolina. If you do not reside in the state(s) of Georgia, Maryland, North Carolina, or South Carolina, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.
Based on coverages selected. Subject to terms, conditions, availability & qualifications.
This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.
Based on coverages selected. Subject to terms, conditions, availability & qualifications.
This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.
you're in good hands®

Carter Insurance & Financial Services, Car Insurance in Charlotte, 28226
Contact
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