Allstate Insurance Agent Charles Cromer

Allstate Insurance Agent 
Charles CromerNicholasville, KY

Elite Agent
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Location Details

Office Hours

Day of the WeekHours
Mon9:00 AM - 5:00 PM
Tue9:00 AM - 5:00 PM
Wed9:00 AM - 5:00 PM
Thu9:00 AM - 5:00 PM
Fri9:00 AM - 5:00 PM
SatAvailable by appointment
SunClosed
After-hours appointments available.
Available 24/7 at

218 N Main St
Nicholasville, KY 40356
US

Map of 218 N Main St in Nicholasville

Landmarks

Located near the intersection of North Main Street in between East Oak Street and East Walnut in the same parking lot as Farmer's Bank

Areas Served

Nicholasville, Fayette County, Versailles, Danville, Jessamine County, Lexington, Boyle County, Lincoln County, Garrard County

Languages

English, Spanish
Charles Cromer: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Insurance Agent: Charles Cromer

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I’ve gotten to know many local families as an Allstate agent in Nicholasville. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I know what life is like here in Nicholasville – that you choose your car and your home to fit your lifestyle and your budget. I also know how important it is to do the same when it comes to insurance. I look forward to getting to know you and helping you to find the solutions that meet your needs.

Part of what I like best about my job is that Allstate can offer customers options for a wide variety of coverage and services. You can depend on me to help you look at the big picture.

I’m committed to helping Nicholasville residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I’m available to answer your questions. If you’re already a customer, I’m ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call us today for your auto insurance, home insurance, motorcycle insurance, renters insurance, life insurance, or any other insurance needs.

I’ve gotten to know many local families as an Allstate agent in Nicholasville. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I know what life is like here in Nicholasville – that you choose your car and your home to fit your lifestyle and your budget. I also know how important it is to do the same when it comes to insurance. I look forward to getting to know you and helping you to find the solutions that meet your needs.

Part of what I like best about my job is that Allstate can offer customers options for a wide variety of coverage and services. You can depend on me to help you look at the big picture.

I’m committed to helping Nicholasville residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I’m available to answer your questions. If you’re already a customer, I’m ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call us today for your auto insurance, home insurance, motorcycle insurance, renters insurance, life insurance, or any other insurance needs.

Products we offer:

10+
Years of
Experience
20+
Years in the
Community
Elite Agent
Bachelor Of Science-University of Kentucky
Honor Ring-1 years
National Conference Award-1 years
Court Appointed Special Advocate (CASA)
United Way
Shriners Hospital
All Local School Charities
Local Charity Events
Chamber of Commerce
KY Citizenship Foster Care Board

Allstate Insurance Agent Reviews

Rating 5.0
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Agent Response
Thank you, Larry, for your fantastic feedback! We'
Thank you, Larry, for your fantastic feedback! We're thrilled to know you had a positive experience with us. Your trust and satisfaction are our top priorities. If you ever need assistance, feel free to reach out. We appreciate your support!
Rating 5.0
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Agent Response
Thank you, Christy, for your wonderful feedback! W
Thank you, Christy, for your wonderful feedback! We're thrilled to hear that you had a positive experience with our agency. Your satisfaction is our top priority, and we're here to help whenever you need us. We appreciate your trust in us!
Rating 5.0
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Agent Response
Thank you, Cheryl, for your wonderful feedback and
Thank you, Cheryl, for your wonderful feedback and for being a valued customer. We're thrilled to know you're satisfied with our services. Your trust in us is greatly appreciated, and we're here to support you with all your insurance needs.
Rating 5.0
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Agent Response
Thank you, Rebecca, for your positive feedback! We
Thank you, Rebecca, for your positive feedback! We're thrilled to know you're satisfied with our services. Your trust and support mean a lot to us. If you ever have any questions or need assistance, feel free to reach out.
Rating 0.5
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Agent Response
Hi Lester, we understand how frustrating rate incr
Hi Lester, we understand how frustrating rate increases can be, especially when monthly payments rise unexpectedly. Insurance rates across Kentucky have been impacted by increased repair costs, vehicle values, claim severity, and statewide market changes affecting many carriers.

That said, we would truly appreciate the opportunity to review your policy to see if there are any discounts, coverage adjustments, new product options, or bundling opportunities available that may help lower your premium while still protecting you properly.

Please give our Nicholasville office a call directly, and our team would be happy to go over everything with you personally. We appreciate your feedback and the opportunity to help.
Rating 0.5
I've been a customer for years. My rates go up every renewal even though my car value hours down and I've had no claims.
I've been a customer for years. My rates go up every renewal even though my car value hours down and I've had no claims.

Also, I signed up with a local agent for local service but when I call I get sent to a call center in India.
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Agent Response
Hi Jason, Thank you for your feedback—we truly
Hi Jason,

Thank you for your feedback—we truly appreciate you being a long-time customer.

I understand how frustrating it can be to see rates increase, especially when you haven’t had any claims. While factors like vehicle value do play a role, insurance pricing is also impacted by broader trends such as rising repair costs, claim frequency in your area, and statewide rate changes here in Kentucky. That said, we would absolutely welcome the opportunity to review your policy and make sure you’re receiving every available discount and that your coverage still fits your needs.

Regarding your experience with customer service, I completely understand your concern. Allstate does utilize a secure, recorded phone system, which can sometimes route calls outside the local office. However, our local team is always here and ready to help directly.

Please feel free to call or text us at 606-389-4040, and we’ll make sure you’re taken care of personally.

We appreciate your business and would value the chance to improve your experience.

Sincerely,
Charles Cromer
Allstate Insurance Agency
Rating 5.0
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Agent Response
Thank you, Stephen, for your positive feedback! We
Thank you, Stephen, for your positive feedback! We're thrilled to hear that you had a great experience with our agency. Your trust and satisfaction are our top priorities. If you ever need assistance, feel free to reach out.
Rating 5.0
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Agent Response
Thank you, Ananth, for your positive feedback! We'
Thank you, Ananth, for your positive feedback! We're thrilled to hear that you're satisfied with our services. As a valued customer, your trust and support mean a lot to us. If you ever need assistance, feel free to reach out.
Rating 4.0
Good
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Agent Response
Thank you, James, for your positive feedback! We'r
Thank you, James, for your positive feedback! We're glad to hear you had a good experience with our agency. If you have any suggestions for how we can improve further, feel free to reach out. We appreciate your support!
Rating 4.0
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Agent Response
Thank you, Jerry, for your feedback and for being
Thank you, Jerry, for your feedback and for being a valued customer. We're glad to hear your positive experience with our insurance services. If you have any further suggestions or concerns, please feel free to reach out to ccromer1@allstate.com. Your trust means a lot to us!
Rating 3.0
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Agent Response
Thank you for your feedback, Treva. We appreciate
Thank you for your feedback, Treva. We appreciate your input and are sorry to hear about your experience. As a valued customer, your satisfaction is important to us. Please feel free to reach out to ccromer1@allstate.com so we can address your concerns directly.
Rating 5.0
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Agent Response
Thank you, Joyce, for your wonderful review! We're
Thank you, Joyce, for your wonderful review! We're thrilled to hear that you had a positive experience with our agency. Your satisfaction is our top priority, and we're grateful for your trust in us. If you ever need assistance, feel free to reach out.
Rating 5.0
Loved the experience, user friendly platform- web page/database easy to use, customer service top notch i will recommend
Loved the experience, user friendly platform- web page/database easy to use, customer service top notch i will recommend Allstate million times
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Agent Response
Thank you, Weldon, for your wonderful feedback! We
Thank you, Weldon, for your wonderful feedback! We're thrilled to hear that you enjoyed our user-friendly platform and top-notch customer service. Your recommendation means the world to us. We look forward to continuing to serve you with excellence.
Rating 0.0
Live personnel not available forcquestionsfor questions and explanations. May move coverage to a company with a live loc
Live personnel not available forcquestionsfor questions and explanations. May move coverage to a company with a live local office.
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Agent Response
Hi Tom, Thank you for your feedback. We truly va
Hi Tom,

Thank you for your feedback. We truly value you and are sorry to hear that you’ve had difficulty reaching someone live for your questions and explanations. That is never the experience we want our customers to have.

Our agency is local, and we absolutely have live team members available to assist you. If there was a time we missed your call or didn’t respond quickly enough, we sincerely apologize. Your concerns deserve personal attention.

Please feel free to call our office directly (606 389 4040) at your convenience, and we will make sure you speak with a live team member who can answer all of your questions clearly and thoroughly. We would truly appreciate the opportunity to address your concerns before you consider moving your coverage.

Thank you for allowing us the chance to make this right.

— Charles Cromer
Rating 5.0
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Agent Response
Thank you, Denise, for your wonderful feedback! We
Thank you, Denise, for your wonderful feedback! We're thrilled to hear that you had a positive experience with our agency. Your trust and satisfaction mean a lot to us. If you ever need assistance or have questions, feel free to reach out. We're here to help!
Rating 5.0
Allstate has been great for us they reasonable prices.
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Agent Response
Hi William, Thank you so much for the 5-star revi
Hi William,

Thank you so much for the 5-star review! We truly appreciate you taking the time to share your experience.

We’re glad to hear that Allstate has been great for you and that you’ve found our prices to be reasonable. Providing strong protection at a fair value—along with dependable service—is exactly what our team strives for every day.

If you ever have questions, need a policy review, or want to explore additional ways to protect what matters most to you, please don’t hesitate to reach out. We’re always happy to help.

Thank you again for trusting our agency—we’re grateful to have you as part of our Allstate family!


Charles Cromer
Agency Owner
Rating 4.5
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Agent Response
Thank you, Marty, for your positive feedback and f
Thank you, Marty, for your positive feedback and for being a valued customer. We're glad to hear you're satisfied with our services. If you have any further questions or need assistance, please feel free to reach out to ccromer1@allstate.com. Your trust in us is greatly appreciated!
Rating 5.0
Quick, personable, professional and affordable. Really good and knowledgeable people!
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Agent Response
Stephen, Thank you so much for the fantastic 5-st
Stephen,

Thank you so much for the fantastic 5-star review! We truly appreciate you taking the time to share your experience. Our team works hard to be quick, personable, and professional, so it means a lot to hear that reflected back from you.

If you ever need anything—questions, quotes, or a policy review—we’re just a call or visit away at our Nicholasville office.

Thanks again for trusting the Charles Cromer Agency!

— Charles
Rating 4.0
Have not received my bill this month.
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Agent Response
Nannie, Thank you for sharing your feedback with u
Nannie,
Thank you for sharing your feedback with us. I’m sorry to hear you haven’t received your bill yet — I know how important it is to have those on time.

I had our team review your account, and Melissa confirmed that your homeowners billing statement was mailed out on November 19th. It should be arriving shortly, but if it doesn’t, please let us know and we’ll be happy to resend it or help you switch to a preferred delivery method such as email or online billing.

We appreciate you being a valued customer and thank you again for bringing this to our attention.

— Charles Cromer
Rating 5.0
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Agent Response
Thank you, Brad! We truly appreciate your 5-star r
Thank you, Brad! We truly appreciate your 5-star review and your trust in our agency. It’s always a pleasure serving great customers like you here at the Charles Cromer Allstate Agency. If you ever need anything, you know where to find us!

— Charles Cromer Agency, Nicholsville, Ky

Frequently asked questions

What are your agency hours?
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday:
Sunday: Closed
Are you open on weekends?
Saturday:
Sunday: Closed
Can I text your agency with questions?
Yes, we have text messaging services.
What languages do you speak?
We have staff members available who speak the following languages: English, Spanish
Do you have more than one location?
Charles Cromer is insurance licensed in the state(s) of Kentucky and Tennessee. If you do not reside in the state(s) of Kentucky or Tennessee, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.

Check the background of this firm on FINRA's BrokerCheck website.
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