Allstate Insurance Agent

Crystal-Lee Thompson, Concord, NH

63 S Main St

Concord, NH 03301

Call 24/7

(603) 227-9400to quote by phone

Call 24/7

(603) 227-9400to quote by phone

Call 24/7

(603) 227-9400to quote by phone

Call 24/7

(603) 227-9400to quote by phone

Select a product to get a quote

Auto insurance

Renters insurance

Motorcycle insurance

ATV insurance

Office Hours

Day of the Week	Hours
Mon	8:30 AM - 5:30 PM
Tue	8:30 AM - 5:30 PM
Wed	8:30 AM - 5:30 PM
Thu	8:30 AM - 5:30 PM
Fri	8:30 AM - 5:30 PM
Sat	Closed
Sun	Closed

Available 24/7 at

(603) 227-9400

63 S Main St
Concord, NH 03301
US

Landmarks

We are on South Main St down the road from the state capitol building and across from the Capitol Center of the Arts.

Areas Served

Concord, Dunbarton, Hopkinton, Bow, Weare, Pembroke, Boscawen, Loudon, New Boston, Tilton

Languages

English

Social

Crystal-Lee Thompson: Allstate Insurance

Local Allstate Agent: Meet Crystal-Lee Thompson

We were proud to team up with other agents in the area to show our support for the Boys & Girls Club of Manchester.

We're proud to celebrate our 3-year agency anniversary in Concord

Our Allstate agency was excited to show our support for the Rockingham Nutrition & Meals on Wheels program.

I started working in insurance in 2003 and have represented Allstate as a Licensed Sales Professional and manager. I learned so much about the business in these roles. After years of hard work, I was proud to finally open the doors to my own agency in 2019.

My agency provides personalized attention to set ourselves apart from the other insurance agencies. You won't feel like just another customer here – you’re family with us. We’re knowledgeable about Allstate products and how they can help protect you in the unique state of New Hampshire.

When I'm not at the office, you can find me spending time with family – my husband, two children and our cat, bunnies, chickens and fish. Our family loves going hiking, camping, swimming and just being outdoors.
Being active in the local community and giving back has always been important to me. I have supported The Friendly Kitchen, Boys & Girls Clubs of America, Dunbarton Elementary School PTO and youth sports, Families in Transition, Hearts for Kindness and New Horizons. I’m also the secretary treasurer of the Dunbarton Elementary School PTO board.

Getting to know my community better and share my knowledge of insurance has been great. I look forward to serving the community for many more amazing years in the future. Give us a call today to discuss your coverage needs!

Products we offer:

Auto Insurance in Concord
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Helps protect you and your vehicle if you’re involved in a car accident. At a minimum, you’ll likely need bodily injury liability and property damage liability to meet state auto insurance coverage requirements and help protect your finances if you cause an accident that injures another driver or damages their property. We also offer uninsured motorist coverage to help with your expenses if you’re hit by a driver without insurance. If you’re looking for coverage to help protect your vehicle, you might want to consider collision coverage and comprehensive coverage, which help pay repair costs if your car is damaged in a covered loss. And, optional coverages, like new car replacement coverage or loan/lease gap coverage help protect your investment in a brand-new car. I can help you choose a combination of coverages that fulfill state requirements and meet your needs. Give me a call to get a car insurance quote today!
get a quote
Home Insurance in Concord
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Helps provide protection for your house (dwelling) and your family’s liability as well as the things you own in and around your home such as “other structures” (detached garage, fence, etc.), your personal property (furniture, clothing, etc.) against covered perils such as fire, theft, wind/hail and more. Call me today for a homeowners insurance quote and I’ll help you get the protection your home needs and the savings you deserve with our money-saving discounts.
Condo Insurance in Concord
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Helps protect the portion of your condo, co-op or townhome for which you are responsible for (inside structure, permanent fixtures, cabinets, etc.) with dependable coverage. Condo policies are HO-6 compliant, and cover family liability and personal belongings against covered perils such as fire, theft, vandalism and more. Contact me today for a quote!
Renters Insurance in Concord
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Helps protect your personal belongings inside or outside your apartment from accidents such as, fire, theft, vandalism, and cover family liability. Give me call today to review what type of coverage makes sense for where you live and what you own.
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Motorcycle Insurance in Concord
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Our motorcycle policies include the basic coverage you may need, like liability coverage, which includes passenger liability coverage and uninsured motorist coverage. You can further customize your motorcycle policy with collision coverage and comprehensive coverage to help protect your bike. And, if you have a customized ride, you can help protect your aftermarket gear with optional equipment coverage. Contact me to learn about motorcycle insurance discounts and to get started with a quote for a policy that fits your needs.
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Business Insurance in Concord
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Allstate Business Insurance protects your business in ways other insurance might not. A business owners policy (BOP) usually includes three common types of coverage to help protect you and your small business: property coverage, general liability coverage and business interruption coverage. In addition to these basic coverages, the Allstate Business Owners Policy can be customized with additional protection to help cover more aspects of your business. I can help you tailor a policy to fit your small business’s needs. As a small business owner myself, I understand how important it is to protect what you’ve worked so hard to build. Call me for a free review of your current business policy and to learn more about insurance solutions to help protect you, your business and your employees.
Life Insurance in Concord
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Protect the life you want, for those that matter most. A life insurance policy can help provide financial security for your loved ones by covering expenses like the mortgage, college tuition, and other everyday living costs. Call me today to learn about the different types of coverage Allstate offers.
ATV Insurance in Concord
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Help protect yourself and your all-terrain vehicle against the unexpected. We offer bodily injury liability coverage and property damage liability coverage on your ATV insurance policy. If you injure someone else or damage their property while driving your ATV, liability coverage helps pay the other person’s medical or repair bills. If your ATV is damaged in a crash, collision coverage may help. Collision coverage for your ATV helps pay for repairs if you hit another object, such as a fence or a tree. Finally, you may want to consider comprehensive coverage for your ATV in case it’s stolen, vandalized or damaged by hail or fire. Give me a call to get a quote on an ATV insurance policy today!
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Boat Insurance in Concord
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Helps cover your boat on and off the water. Watercraft liability coverage helps pay for another person’s expenses if you injure them or damage their property with your boat. If you’re injured in a boating accident, watercraft medical payments coverage helps pay for your medical bills. Need to repair damage to your boat after an accident? Property coverage for your boat helps cover a crash with another boat or object (like a pier or buoy). It also helps cover theft, vandalism or fire. Help protect your boat against these covered perils during the on- and off-season. We also offer additional coverage for things like your boat trailer, fishing equipment and even towing or fuel delivery when you’re stranded. Need a boat insurance quote? Give me a call today!

20+

Years of
Experience

20+

Years in the
Community

Our team

Colleen O'Donnell

Customer Service

Colleen earned her insurance license in 2011 and is happy to help with many of your insurance needs.

If you need any help with claims, customer service or have any questions, she is the one to ask!

When she is not in the office, she enjoys spending time with her husband, 3 kids, and dog, Archie at their home in Bedford. We are very lucky to have Colleen as part of our staff.

Brian Thompson

Account Manager

Brian started working for Allstate in 2006 until he left the agency to become a correctional officer for 10 years. He is happy to be back working at Allstate and is looking forward to helping you with your insurance needs.

When Brian is not in the office, he enjoys spending time with his family (wife & 2 kids). He also enjoys being involved in youth sports with his children through the Bow Athletic Club. Some of his favorite activities include hiking in the White Mountains and skiing at Pats Peak with his son in the winter.

If you call the office to get a quote or make changes to your insurance, Brian will be happy to help with your insurance choices and help see you are well taken care of.

Kelly McCarthy

Account Executive

Kelly is a licensed insurance professional with 25 years of experience in the industry. She has been with our team from the beginning and would be happy to review your property & auto insurance needs. Kelly helps with customer service, claims, home inspections, sales and policy reviews. Aside from being a dedicated member of our insurance team, she also enjoys spending time with her dog, Willow and collecting beautiful, vintage pieces of furniture to display in her home.

Matthew Fiffield

Licensed Sales Professional

Matthew has worked in insurance since 2017, and we were excited to have him join our team in 2019. Matthew’s pride for helping others in his community goes beyond his insurance experience. Matthew has over 15 years’ experience working with the Milford Police Department, and he is actively involved in the Southern NH CAST Coalition (Community Action for Safe Teens). In his spare time, Matthew enjoys coaching his sons soccer and football teams. As a family-man, Matthew welcomes other families to call and ask how he can assist with auto, home, business and other insurance opportunities. Call our agency and ask for Matthew, today!

Jenn DeVoe

Licensed Sales Professional

Jenn has been associated with Allstate for many years, and we were excited to welcome her to our Allstate agency as a manager in 2022. Jenn and her husband live in Londonderry and they love to make memories in the community and spending time with family. Jenn also enjoys kickboxing. Call our agency to see how Jenn can assist you with your unique insurance needs.

Glenn Roberge

Customer Care Professional

Glenn joined our Allstate agency in 2020, and he strives to provide excellent customer service. As a retired police officer, Glenn takes great pride in assisting others in his community, and he looks forward to helping you with your questions. Glenn is also my stepfather, and I’m glad that we can expand to be a family business. Please call us and see how Glenn can assist you with your insurance questions.

Our team

Colleen O'Donnell

Customer Service

Brian Thompson

Account Manager

Kelly McCarthy

Account Executive

Matthew Fiffield

Licensed Sales Professional

Jenn DeVoe

Licensed Sales Professional

Glenn Roberge

Customer Care Professional

Frequently asked questions

What are your agency hours?

Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:30 PM
Saturday: Closed
Sunday: Closed

Are you open on weekends?

Saturday: Closed
Sunday: Closed

Can I text your agency with questions?

Yes, we have text messaging services.

What languages do you speak?

We have staff members available who speak the following languages: English

Do you have more than one location?

No, this is our only location.

Crystal-Lee Thompson is insurance licensed in the state(s) of Maine, Massachusetts, and New Hampshire. If you do not reside in the state(s) of Maine, Massachusetts, or New Hampshire, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Allstate life insurance issued by Direct General Life Insurance Co., 911 Chestnut Street, Orangeburg SC 29115; American Heritage Life Ins. Co., 1776 American Heritage Life Dr., Jacksonville FL 32224. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

you're in good hands^®