Allstate Insurance Agent
Erick Ellgren, Honolulu, HI

1188 Bishop St Ph 2

Honolulu, HI 96813

Call

(808) 941-2886to quote by phone

Call

(808) 941-2886to quote by phone

Call

(808) 941-2886to quote by phone

Call

(808) 941-2886to quote by phone

Select a product to get a quote

Auto insurance

Home insurance

Renters insurance

Location Details

Office Hours

Day of the Week	Hours
Mon	8:30 AM - 5:30 PM
Tue	8:30 AM - 5:30 PM
Wed	8:30 AM - 5:30 PM
Thu	8:30 AM - 5:30 PM
Fri	8:30 AM - 5:00 PM
Sat	Available by appointment
Sun	Available by appointment

After-hours appointments available.

Available 24/7 at

(808) 941-2886

1188 Bishop St Ph 2
Honolulu, HI 96813
US

Landmarks

Our office is located in the Century Square Building located at 1188 Bishop Street in the Downtown Honolulu neighborhood.

Areas Served

Honolulu, Maui, Kauai, Big Island, Molokai, Lanai

Additional Contact

Fax: (833) 776-1717

Toll Free: (877) 503-5433

Languages

English

Social

Erick Ellgren: Allstate Insurance

You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Insurance Agent: Erick Ellgren

Aloha. I’m Erick Ellgren, owner of this Allstate Agency, and I’ve been honored to serve the people of Honolulu and the greater Hawaii community for over twenty-five years. This isn’t just an insurance agency—it’s a reflection of our commitment to the islands and the people who make them special.

Living here shapes everything we do. We design insurance solutions that fit seamlessly into island life, whether you’re safeguarding your home, vehicle, or family’s future. We listen first, inform clearly, and stand by you when it matters most.

As part of Allstate, we bring national strength and stability, but our service is local at heart—personalized, responsive, and guided by the values of aloha, respect, and responsibility.

When you choose our agency, you’re not just a customer. You’re part of our extended ‘ohana. I invite you to experience a different kind of insurance relationship—one built on trust, transparency, and a shared love for Hawaii.

Products we offer:

Car Insurance Agent in Honolulu
Car Insurance Agent in Honolulu
Helps protect you and your vehicle if you’re involved in a car accident. At a minimum, you’ll likely need bodily injury liability and property damage liability to meet state auto insurance coverage requirements and help protect your finances if you cause an accident that injures another driver or damages their property. We also offer uninsured motorist coverage to help with your expenses if you’re hit by a driver without insurance. If you’re looking for coverage to help protect your vehicle, you might want to consider collision coverage and comprehensive coverage, which help pay repair costs if your car is damaged in a covered loss. And, optional coverages, like new car replacement coverage or loan/lease gap coverage help protect your investment in a brand-new car. I can help you choose a combination of coverages that fulfill state requirements and meet your needs. Give me a call to get a car insurance quote today!
get a quote
Home Insurance Agent in Honolulu
Home Insurance Agent in Honolulu
Helps provide protection for your house (dwelling) and your family’s liability as well as the things you own in and around your home such as “other structures” (detached garage, fence, etc.), your personal property (furniture, clothing, etc.) against covered perils such as fire, theft, wind/hail and more. Call me today for a homeowners insurance quote and I’ll help you get the protection your home needs and the savings you deserve with our money-saving discounts.
get a quote
Condo Insurance Agent in Honolulu
Condo Insurance Agent in Honolulu
Helps protect the portion of your condo, co-op or townhome for which you are responsible for (inside structure, permanent fixtures, cabinets, etc.) with dependable coverage. Condo policies are HO-6 compliant, and cover family liability and personal belongings against covered perils such as fire, theft, vandalism and more. Contact me today for a quote!
Renters Insurance Agent in Honolulu
Renters Insurance Agent in Honolulu
Helps protect your personal belongings inside or outside your apartment from accidents such as, fire, theft, vandalism, and cover family liability. Give me call today to review what type of coverage makes sense for where you live and what you own.
get a quote
Motorcycle Insurance Agent in Honolulu
Motorcycle Insurance Agent in Honolulu
Our motorcycle policies include the basic coverage you may need, like liability coverage, which includes passenger liability coverage and uninsured motorist coverage. You can further customize your motorcycle policy with collision coverage and comprehensive coverage to help protect your bike. And, if you have a customized ride, you can help protect your aftermarket gear with optional equipment coverage. Contact me to learn about motorcycle insurance discounts and to get started with a quote for a policy that fits your needs.
Business Insurance Agent in Honolulu
Business Insurance Agent in Honolulu
Allstate Business Insurance protects your business in ways other insurance might not. A business owners policy (BOP) usually includes three common types of coverage to help protect you and your small business: property coverage, general liability coverage and business interruption coverage. In addition to these basic coverages, the Allstate Business Owners Policy can be customized with additional protection to help cover more aspects of your business. I can help you tailor a policy to fit your small business’s needs. As a small business owner myself, I understand how important it is to protect what you’ve worked so hard to build. Call me for a free review of your current business policy and to learn more about insurance solutions to help protect you, your business and your employees.
Life Insurance Agent in Honolulu
Life Insurance Agent in Honolulu
Protect the life you want, for those that matter most. A life insurance policy can help provide financial security for your loved ones by covering expenses like the mortgage, college tuition, and other everyday living costs. Call me today to learn about the different types of coverage Allstate offers.
ATV Insurance Agent in Honolulu
ATV Insurance Agent in Honolulu
Help protect yourself and your all-terrain vehicle against the unexpected. We offer bodily injury liability coverage and property damage liability coverage on your ATV insurance policy. If you injure someone else or damage their property while driving your ATV, liability coverage helps pay the other person’s medical or repair bills. If your ATV is damaged in a crash, collision coverage may help. Collision coverage for your ATV helps pay for repairs if you hit another object, such as a fence or a tree. Finally, you may want to consider comprehensive coverage for your ATV in case it’s stolen, vandalized or damaged by hail or fire. Give me a call to get a quote on an ATV insurance policy today!
Boat Insurance Agent in Honolulu
Boat Insurance Agent in Honolulu
Helps cover your boat on and off the water. Watercraft liability coverage helps pay for another person’s expenses if you injure them or damage their property with your boat. If you’re injured in a boating accident, watercraft medical payments coverage helps pay for your medical bills. Need to repair damage to your boat after an accident? Property coverage for your boat helps cover a crash with another boat or object (like a pier or buoy). It also helps cover theft, vandalism or fire. Help protect your boat against these covered perils during the on- and off-season. We also offer additional coverage for things like your boat trailer, fishing equipment and even towing or fuel delivery when you’re stranded. Need a boat insurance quote? Give me a call today!

20+

Years of
Experience

20+

Years in the
Community

Your Local Allstate Team

Conor McMenamy

Personal Financial Representative

Conor McMenamy began his insurance career in 2010 and moved from New York City to join the agency in 2014. As a Personal Financial Representative holding CRPC and AAMS designations, Conor focuses on education and guidance. He is committed to understanding each customers unique situation, priorities, and goals before developing personalized strategies to help them make informed financial decisions.

Conor will help you find a wide range of choices in, mutual funds, retirement, life insurance, long-term care and a variety of annuities designed to meet both general and specific financial needs. He takes pride in helping customers achieve financial security and helping protect what matters most to them and their families.

Outside of work, Conor is a proud father of two young boys. He enjoys surfing, golf, and playing ice hockey, and is an enthusiastic follower of both the NHL and NFL, especially through his participation in fantasy football.

Lauren Tonjes

Customer Service Professional

With a career in insurance that began in 1980, Lauren Tonjes brings over forty years of experience and dedication to her role as Inside Sales and Service Representative at The Agency, where she has served since 2015. Lauren offers an extensive range of coverage options—including Home, Auto, Umbrella, Hurricane, Flood, Commercial, Motorcycle, Boat, and more. She is known for her ability to connect with customers, listen attentively to their needs, and provide clear, reassuring guidance that helps them feel secure in their choices.

Beyond her professional life, Lauren channels her creativity into needlework and sewing, crafts she finds both relaxing and fulfilling. She is also a devoted cat mom. Lauren’s blend of patience, experience, and personal warmth makes her a memorable part of every customers insurance experience.

Angelina Hughes

Sales Professional

Since starting her insurance career in 2022, Angelina Hughes has quickly become a Sales Producer at The Agency, where she’s been proudly assisting customers since 2023. Angelina focus’ on Home, Auto, Business, Umbrella, Condo and Life insurance, offering knowledgeable guidance and personalized service.

What drives Angelina most in her work is helping people understand their coverage choices and seeing their assets are well protected. She believes in helping customers so they can feel confident about the important decisions they make for themselves and their families.

A proud graduate of the University of Redlands, Angelina holds both a Bachelor’s degree and an MBA. She also has a passion for athletics, having played college volleyball for Redlands.

Angelina’s drive, experience, and personal warmth make her a valued resource for anyone seeking insurance peace of mind.

Mathew Mikulecky

Sales Professional

Matt Mikulecky joined The Agency in 2022, diving into the insurance sales world with a strong sense of responsibility and care. He works closely with customers to help safeguard their homes and vehicles, seeing every detail is addressed and every question is answered. Matt genuinely enjoys building trust and clarity with those he serves, and he measures his success by the peace of mind customers feel.

When he’s not at the agency, Matt can usually be found at the gym or out for a run, channeling his energy into staying healthy and active. He believes that the discipline and perseverance he develops through fitness translate directly into his work, helping him stay sharp and ready to tackle any challenge. Matt’s approach is straightforward and genuine—he’s here to help, and he takes that role seriously.

Kamakani Macdonald-Chun

Sales Professional

Kamakani Macdonald-Chun began his insurance career in 2023 when he joined our agency, bringing his natural people skills and positive energy to the world of insurance. He focuses on selling Home insurance, Auto insurance, and a wide range of other personal coverage options. Kamakani's favorite part of the job is having real conversations with people—he finds it genuinely rewarding to connect with others and help when they need it most.
Whether he’s answering a quick question or walking a customer through the details of a new policy, Kamakani approaches each interaction with patience, clarity, and care. His approachable style and commitment to service make him someone customers can rely on. For Kamakani, it’s not just about selling insurance—it’s about making someone’s day better and seeing that they feel supported and protected.

Jarrett Belaras

Sales Professional

Jarrett Belaras joined The agency in 2024 as an Insurance Agent, bringing energy and a results-driven mindset to the team. Since beginning his insurance career that same year, he has focused on helping customers understand their Property & Casualty coverage options and helping see they are well protected.

As a licensed insurance professional, Jarrett takes pride in delivering straightforward guidance and exceptional service. He enjoys building relationships with customers and providing coverage solutions that align with their priorities and goals.

Outside of work, Jarrett values quality time with his daughter and enjoys staying active by playing pickleball. His enthusiasm and dedication make him a strong promoter for every customer he serves

Ryan Agustin

Sales Professional

Ryan Agustin joined The Agency in 2024 as a Licensed Sales Professional, bringing nearly a decade of insurance experience and a strong commitment to customer service. Having started his career in 2015, Ryan has developed extensive knowledge in both Personal and Commercial Lines—including Home, Auto, Motorcycle, Renters, and General Liability coverage.

Fluent in English and conversational in Spanish, Ryan is dedicated to clear communication and delivering tailored insurance solutions that meet each customers unique needs. His approach emphasizes building long-term relationships rooted in trust, professionalism, and results.

Ryan’s favorite part of his role is the opportunity to interact with people every day and make a meaningful impact by helping them protect their lives and businesses.

Outside of work, Ryan enjoys exploring new recipes he finds and capturing sports moments as an amateur videographer on weekends. His creativity and attention to detail carry through everything he does—both in and out of the office.

Tanya Schaffer

Sales Professional

Tanya Schaffer joined Erick Ellgren’s Allstate Agency in November 2024, bringing over 11 years of experience in the insurance industry. Her career began in Claims and insurance with two national companies, where she developed a strong foundation in customer service and problem-solving before transitioning into sales.

As an Outbound Sales Producer, Tanya holds a Property & Casualty license and focuses on Auto, Home, Renters, Landlord, Motorcycle, Umbrella, Flood, Hurricane, and more. She is known for her enthusiasm, drive, and commitment to delivering results for customers through efficient one-call closes and strong multi-policy solutions.

Fluent in English with conversational Hawaiian, and Spanish, Tanya thrives on connecting with customers across diverse backgrounds. Outside of work, she enjoys spending time with her 13-year-old son, Kanekoa, and sharing her passion for Hawaiian culture as a dedicated hula dancer.

Patricia Kaanoi

Customer Service & Sales Professional

Patricia Kaanoi joined The Agency in 2025, bringing a warm approach and strong attention to detail to the Inside Sales and Customer Service team. Beginning her insurance career in 2022, she has developed valuable experience in assisting customers with Auto, Home, Hurricane, Flood, and Rental insurance. Patricia is passionate about helping customers solve problems and helping see their coverage choices provides the protection they need.

Her genuine care for others extends beyond her professional work. Patricia is deeply involved in animal rescue, having cared for and found homes for more than 25 kittens across Hawaii. Although she is highly allergic to cats, her compassion and dedication to helping them never waver.

Alida Bakouan

Service Professional

Alida joined the Agency in 2025 and brings with her valuable experience from her years in the insurance industry. As a licensed Property and Casualty agent fluent in English and French, she is dedicated to helping people protect what matters most. Alida finds fulfillment in connecting with customers and providing personalized support to meet their unique needs. She starts her day with a good playlist to set an upbeat tone, and outside of work, she enjoys spending quality time with her family.

Elizabeth Schell

Sales Professional

Elizabeth “Lizzie” Schell is an accomplished insurance agent who began her career in 2020 and joined our agency in 2024. Specializing in Property & Casualty and Life insurance, Lizzie is committed to guiding customers through coverage options. Drawing on her background as a creative professional with an art degree, Lizzie merges analytical experience and creativity to deliver tailored insurance solutions. She takes pride in informing customers, building trust, and helping individuals and families secure long-term peace of mind through exceptional service

David Gaspar

Customer Service & Sales Professional

David Gaspar began his insurance career in 2018 and brought his passion for protection and service to the agency in 2025. He focuses on Auto, Home, and Umbrella insurance, helping individuals and families safeguard what matters most. David finds deep fulfillment in being a trusted agent—especially in those important moments when customers call him first after an incident. To him, that’s the ultimate sign he’s done his job well.

A longtime resident of Hawaii, David has spent more than 20 years enjoying the islands’ natural beauty, ocean lifestyle, and the spirit of aloha that guides his approach to both life and work. He believes in building lasting relationships and standing by customers through every stage of life. A three-week journey through India left a lasting impression on him, broadening his worldview through rich culture, flavorful cuisine, and historic landmarks. David brings that same curiosity, care, and connection to every customer interaction.

Courtney Cullen

Customer Service & Sales Professional

Meet Courtney Cullen, our newest Allstate Sales and Service Agent. Courtney began her career in the insurance industry in 2022 and joined our agency in 2025. She specializes in Property and Casualty Insurance, and her favorite part of the job is helping people protect what matters most to them.
Outside of work, Courtney is an adventurer at heart. She completed a two-hour open circuit dive using side mount equipment, and she once rappelled 40 stories off the roof of the Hyatt Regency Waikiki to raise money for the Hawaii Special Olympics.
Courtney’s passion for helping others and her adventurous spirit make her a fantastic addition to our team.

Michelle Santos

Operations Manager

With a career in insurance spanning back to 1996, Michelle Santos brings nearly three decades of industry experience to the agency. Over the last 11 years, she has been instrumental to the agency’s growth—first as a standout Sales Professional for nine years, and now as Operations Manager. She finds the greatest satisfaction in watching her colleagues grow in skill and confidence, and she’s known for fostering a supportive, high-performing culture grounded in excellence and care.
Outside the office, Michelle is a published author who enjoys puzzles, card games, and board games—bringing the same strategic mindset and focus to her hobbies as she does to her leadership. Whether guiding a training session or mastering a complex puzzle, she approaches every challenge with insight, energy, and an unwavering drive to win together.

James Davenport

Sales Agent

James Davenport is a Sales Agent and he helps customers better understand their insurance and feel confident in the coverage protecting what matters most to them. He began his career in the insurance industry in 2026 and is licensed in Property and Casualty.

James is passionate about making insurance conversations clear, approachable, and helpful, so customers feel informed and supported every step of the way. He values building trust through education, communication, and a genuine commitment to helping people make confident decisions about their protection.

Outside of work, James enjoys surfing and watching his favorite sports teams, bringing that same energy, focus, and team spirit into his role each day.

Allstate Insurance Agent Reviews

annamaria burnett

Jun. 1, 2026

The staff was warm, friendly and very helpful in explaining the full coverage for my vehicle. The breakdown of the cost.

The staff was warm, friendly and very helpful in explaining the full coverage for my vehicle. The breakdown of the cost. I was happy with the full coverage for my vehicle. Thank you.

Agent Response

Dear Annamaria, Thank you so much for your 5-star

Dear Annamaria,

Thank you so much for your 5-star review and for trusting us with your insurance needs over the past year. We truly appreciate your support!

We are so happy to hear that you found our staff warm, friendly, and helpful in explaining your vehicle’s full coverage and the breakdown of the costs. Making sure our customers feel informed and comfortable with their coverage is very important to us.

Thank you again for your kind words and for being a valued customer. We look forward to continuing to serve you for many years to come!

Warmest regards,
The Ellgren Agency

christopher crabb

May. 19, 2026

I feel great

Agent Response

Dear Chris, Thank you so much for your wonderful

Dear Chris,

Thank you so much for your wonderful 4½-star review and for your loyalty over the past 6 years. We truly appreciate your trust and continued support.

It means a great deal to us to hear that you feel great — that is exactly the experience we hope to provide. Customers like you are the reason we love what we do, and it has been our pleasure to serve you through the years.

Thank you again for being part of our agency family. We look forward to many more years of working together!

Warmest regards,
The Ellgren Agency

june miyakawa

May. 10, 2026

Agent Response

Dear June, Thank you so much for your 4.5-star re

Dear June,

Thank you so much for your 4.5-star review and for being a valued policyholder with us for the past 2 years! We truly appreciate your continued trust and support. It’s been a pleasure serving you, and we look forward to being here for you for many years to come!

Warmest regards,
The Ellgren Agency

brynner achong

May. 7, 2026

I feel that communication with office staff in a little slow in response. But overall I'm satisfied with the company for

I feel that communication with office staff in a little slow in response. But overall I'm satisfied with the company for now since it's been decades that they have been our policy holder. Would like to see outcome in the near future since I will want to bundle my home and auto insurance.

Agent Response

Dear Brynner, Thank you for your feedback and fo

Dear Brynner,

Thank you for your feedback and for being a valued customer for so many years. We truly appreciate the trust you’ve placed in us over the decades.

We also appreciate your honest comments regarding communication and response times from our office staff. We understand how important timely communication is, and we are actively working to improve our responsiveness and overall customer experience.

We’re glad to hear that you’ve been satisfied overall, and we look forward to continuing to serve you. When you are ready to explore bundling your home and auto insurance, we would be happy to review your options and help find the best coverage for your needs.

Thank you again for your continued support, and we look forward to providing you with an even better experience moving forward.

Warmest regards,
The Ellgren Agency

tommy hirayama

Apr. 30, 2026

Agent Response

Dear Tommy, Thank you for your positive feedback

Dear Tommy,

Thank you for your positive feedback! We're thrilled to know you're satisfied with our services. As a long-time customer, your trust and support mean a lot to us. If you ever need assistance, feel free to reach out.

Warmest regards,
The Ellgren Agency

pamela nakanelua

Apr. 30, 2026

Easy to get linked in with the insurance and move away from the previous provider.

Agent Response

Aloha Pamela, Thank you so much for the 5-star re

Aloha Pamela,

Thank you so much for the 5-star review! We’re truly grateful for your support and so glad to hear that getting linked in with your new insurance was quick and seamless.

Making it easy to move away from a previous provider and feel confident in your new coverage is exactly what we strive for, so it’s wonderful to know we hit the mark for you. We work hard to keep the process smooth, clear, and hassle-free from start to finish.

If you ever have questions, need to make changes, or just want to review your coverage, don’t hesitate to reach out—we’re always happy to help. Thanks again for trusting us with your insurance needs!

Mahalo!
The Ellgren Agency

atalberto lorenzo

Apr. 19, 2026

Feel good feel comfortable talking to you!

Agent Response

Dear Atalberto, Thank you so much for the 5-star

Dear Atalberto,

Thank you so much for the 5-star review! ⭐️⭐️⭐️⭐️⭐️

It truly means a lot to hear that you feel good and comfortable talking with us—that’s exactly the kind of experience we aim to create every day. We want every interaction to feel easy, welcoming, and genuinely supportive, so your words really affirm that we’re on the right track.

We’re incredibly grateful for your trust and for taking the time to share this. It motivates our whole team to keep showing up with care, attention, and a friendly approach. We’re always here for you and look forward to continuing to support you whenever you need us!

Warmest regards,
The Ellgren Agency

chong chun

Apr. 17, 2026

Agent Response

Dear Chong, Wow—thank you for the 5 stars! ⭐

Dear Chong,

Wow—thank you for the 5 stars! ⭐️⭐️⭐️⭐️⭐️

We love seeing this and truly appreciate your support. Your rating means a lot to our team and keeps us motivated to keep delivering great experiences. We’re excited to have you back again soon!

Warmest regards,
The Ellgren Agency

alan l bell

Mar. 30, 2026

Agent Response

Dear Alan, Thank you so much for the 5-star ratin

Dear Alan,

Thank you so much for the 5-star rating! We truly appreciate your support and the trust you place in us. It’s a pleasure to continue serving you, and we’re always here whenever you need assistance. We look forward to taking care of you for years to come!

Warmest regards,
The Ellgren Agency

bernadette lagua

Mar. 27, 2026

Agent Response

Dear Bernadette, Thank you for the 5-star rating

Dear Bernadette,

Thank you for the 5-star rating—we truly appreciate your support! ⭐️

We’re grateful you took the time to share your experience, and we look forward to continuing to serve you. If there’s ever anything you need, don’t hesitate to reach out!

Warmest regards,
The Ellgren Agency

remedios aspril

Mar. 25, 2026

Not significant to share

Agent Response

Dear Remi, Thank you for your review—we appreci

Dear Remi,

Thank you for your review—we appreciate you taking the time to share your rating with us.

We’re always striving to provide a 5-star experience, and we’d truly love to know what we could have done better to earn that from you. Your feedback, even if it seems small, helps us improve and better serve you.

If you’re open to sharing, please let us know how we can make your experience even better. We value your input and hope to exceed your expectations moving forward!

Warmest regards,
The Ellgren Agency

timothy bryan

Mar. 19, 2026

Nice agents

Agent Response

Dear Tim, Thank you so much for your kind review!

Dear Tim,

Thank you so much for your kind review! We truly appreciate you taking the time to share your experience and for the 4-star rating. Your comment about our “nice agents” means a great deal to us. It is a pleasure assisting you, and we’re always here if you need anything in the future.

Warmest regards,
The Ellgren Agency

george pacheco

Mar. 16, 2026

All good

Agent Response

Dear George, Thank you very much for the 5-star r

Dear George,

Thank you very much for the 5-star review! We truly appreciate you taking the time to share your feedback. I’m glad to hear everything has been going well.

If you ever have any questions or need assistance with your coverage, please don’t hesitate to reach out. We’re always happy to help.

Thanks again for your support!

Warmest regards,
The Ellgren Agency

ken akazawa

Mar. 16, 2026

Didn't feel ok about the switch between sales person to contract.

Agent Response

Hi Ken, Thank you for taking the time to share yo

Hi Ken,

Thank you for taking the time to share your feedback. I’m really sorry to hear that the transition between the sales conversation and the final contract didn’t feel comfortable for you. That’s definitely not the experience we want anyone to have.

Our goal is always to make sure everything is clear, transparent, and consistent from the first conversation all the way through the policy details. If something during that process felt different than what you expected, we would truly appreciate the opportunity to talk it through and make sure all of your questions are answered.

Please feel free to reach out to our office directly so we can review everything with you and make sure you feel confident about your coverage and the process.

Thank you again for your feedback—it really does help us improve how we serve our customers.

Warmest regards,
The Ellgren Agency

william reimann

Mar. 11, 2026

Everything was great they worked with my wife and took care of Everything my wife asked them to do. They did a great job

Everything was great they worked with my wife and took care of Everything my wife asked them to do. They did a great job.

Agent Response

Dear William, Thank you for the 5-star review! We

Dear William,

Thank you for the 5-star review! We’re glad to hear that everything went smoothly and that our team was able to work closely with your wife to take care of everything she needed. Providing helpful and responsive service is very important to us, and we truly appreciate you taking the time to share your experience. Thank you for trusting us!

Warmest regards,
The Ellgren Agency

trina saylor

Mar. 11, 2026

When I tried to call I got voice mail. When I call it's because I need some information. He can't be all that busy.

Agent Response

Dear Trina, Thank you for your feedback, and I’

Dear Trina,

Thank you for your feedback, and I’m very sorry to hear about your frustration when trying to reach us. When you call, it’s because you need help, and we completely understand how important it is to get the information you need.

We truly apologize if you reached voicemail and didn’t get the prompt response you deserved. At The Ellgren Agency, we do our best to return every call as quickly as possible, but we never want you to feel unheard or unimportant.

You are very important to us, and we would really appreciate the opportunity to speak with you directly and make sure you get the answers and support you need. Please feel free to call again, or leave a message and we will make it a priority to return your call right away.

Thank you for bringing this to our attention and for allowing The Ellgren Agency the opportunity to serve you.

Warmest regards,
The Ellgren Agency

justin peyal

Mar. 3, 2026

Agent Response

Dear Justin, We noticed your recent zero-star rat

Dear Justin,

We noticed your recent zero-star rating and were surprised, as you’ve been insured with us for the past 7 months without any reported issues. We truly value your business and would really appreciate the opportunity to understand what may have led to your rating.

If there’s anything we can improve or assist you with, please don’t hesitate to reach out to us directly. We’re here to help and want to ensure you continue having a positive experience with us.

Thank you for your time, and we look forward to hearing from you.

Warmest regards,
The Ellgren Agency

gayle dudoit

Mar. 3, 2026

Agent Response

Dear Gayle, Thank you so much for your 4-star rat

Dear Gayle,

Thank you so much for your 4-star rating! We truly appreciate you taking the time to share your feedback.

If there’s anything we could have done to make your experience a 5-star one, we would love to hear your thoughts. Your input helps us continue to improve and provide the best service possible.

We’re grateful for your support and look forward to assisting you again in the future!

Warmest regards,
The Ellgren Agency

joseph bradner

Feb. 24, 2026

Awesome. Great service

Agent Response

Dear Tom, Thank you so much for your amazing 5-st

Dear Tom,

Thank you so much for your amazing 5-star review! ⭐⭐⭐⭐⭐

We truly appreciate you taking the time to share your experience. Hearing “Awesome. Great service” from someone with your life experience and perspective means a great deal to us.

Your kind words motivate our entire team to keep delivering the best service possible. We’re grateful for your support and look forward to serving you again! 🙌

Warmest regards,
The Ellgren Agency

sherri partridge

Feb. 14, 2026

It took a while to get in touch with someone, however when I finally reached my agent--he was great.

Agent Response

Dear Sherri, Thank you for your feedback — we t

Dear Sherri,

Thank you for your feedback — we truly appreciate it.

I’m sorry to hear that it took a while to get in touch with someone. That’s certainly not the experience we want for you. I’m very glad to hear that once you connected with your agent, he was able to take great care of you.

We’ll review our response times to see where we can improve. Please don’t hesitate to reach out if there’s ever anything you need — we’re here to help.

Warmest regards,
The Ellgren Agency

Allstate Online Review Policy

Your Local Allstate Team

Conor McMenamy

Personal Financial Representative

Lauren Tonjes

Customer Service Professional

Angelina Hughes

Sales Professional

Mathew Mikulecky

Sales Professional

Kamakani Macdonald-Chun

Sales Professional

Jarrett Belaras

Sales Professional

Ryan Agustin

Sales Professional

Tanya Schaffer

Sales Professional

Patricia Kaanoi

Customer Service & Sales Professional

Alida Bakouan

Service Professional

Elizabeth Schell

Sales Professional

David Gaspar

Customer Service & Sales Professional

Courtney Cullen

Customer Service & Sales Professional

Michelle Santos

Operations Manager

James Davenport

Sales Agent

Frequently asked questions

What are your agency hours?

Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:00 PM
Saturday:
Sunday:

Are you open on weekends?

Saturday:
Sunday:

Can I text your agency with questions?

Yes, we have text messaging services.

What languages do you speak?

We have staff members available who speak the following languages: English

Do you have more than one location?

No, this is our only location.

Erick Ellgren is insurance licensed in the state(s) of Hawaii. If you do not reside in the state(s) of Hawaii, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.

Check the background of this firm on FINRA's BrokerCheck website.

you're in good hands^®