Allstate Insurance Agent Heidi Rowan

Allstate Insurance Agent 
Heidi Rowan, Happy Valley, OR

Location pin icon
12900 SE 162nd Ave,
Ste 100
Happy Valley, OR 97086
US
Call
(503) 558-8065to quote by phone
Call
(503) 558-8065to quote by phone
Call
(503) 558-8065to quote by phone
Call
(503) 558-8065to quote by phone
Select a product to get a quoteSelect a product to get a quote
Auto insurance
Home insurance
Renters insurance
Landlords & Hosts insurance
Motorcycle insurance
ATV insurance

Location Details

Office Hours

Day of the WeekHours
Mon9:00 AM - 5:30 PM
Tue9:00 AM - 5:30 PM
Wed9:00 AM - 5:30 PM
Thu9:00 AM - 5:30 PM
Fri9:00 AM - 5:30 PM
SatClosed
SunClosed
Available 24/7 at
(503) 558-8065
(503) 558-8065

12900 SE 162nd Ave,
Ste 100
Happy Valley, OR 97086
US

Map of 12900 SE 162nd Ave in Happy Valley

Landmarks

Head East on Sunnyside Rd. At 162nd take a left. You will see our office across from HV City Hall, on the right hand side. About 1/2 mile down 162nd.

Areas Served

Happy Valley, Clackamas, Damascus

Additional Contact

Fax: (503) 658-8369

Languages

English

Social

Heidi Rowan: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Insurance Agent: Heidi Rowan

When you need help choosing the right insurance products and services to help protect the people and possessions you care about, you need personalized attention from someone who treats you like family. I opened my agency in 2004 so customers in the Happy Valley area can get outstanding service while helpingprotect the things that are important to them. Regardless if you are in need of a simple car insurance quote or to find out about your homeowners insurance policy, we are here to help you. When I’m not busy serving the Happy Valley area’s insurance needs, I love spending time outdoors with my husband, Brad, and our daughter. We live on land that produces apples, plums and blueberries, so I spend a lot of time canning and jam-making. Giving back to this community is important to me, so I stay involved as much as possible. We don't just help you figure out what's the best car insurance or home insurance coverage to help protect your family, our team has done everything from helping raise money for a customer’s granddaughter who is battling a brain tumor to supporting "X the TXT," Allstate’s high-school-focused program to discourage texting and driving. When customers come to my agency, I want them to feel welcome. My team is comprised of caring and knowledgeable individuals ready to assist you with your insurance-related needs. You will have a simple understanding of what type of insurance you're getting and what type of coverage you need. Our team are very knowledgeable in taking your current lifestyle into account and tailoring your insurance coverage, be it for auto insurance, home insurance, motorcycle insurance and more. We have over 100 years of combined experience representing Allstate! I would love to meet you and hear your story. Please stop by the office or call us today at (503) 342-2422 for a quick insurance quote.
When you need help choosing the right insurance products and services to help protect the people and possessions you care about, you need personalized attention from someone who treats you like family. I opened my agency in 2004 so customers in the Happy Valley area can get outstanding service while helpingprotect the things that are important to them. Regardless if you are in need of a simple car insurance quote or to find out about your homeowners insurance policy, we are here to help you. When I’m not busy serving the Happy Valley area’s insurance needs, I love spending time outdoors with my husband, Brad, and our daughter. We live on land that produces apples, plums and blueberries, so I spend a lot of time canning and jam-making. Giving back to this community is important to me, so I stay involved as much as possible. We don't just help you figure out what's the best car insurance or home insurance coverage to help protect your family, our team has done everything from helping raise money for a customer’s granddaughter who is battling a brain tumor to supporting "X the TXT," Allstate’s high-school-focused program to discourage texting and driving. When customers come to my agency, I want them to feel welcome. My team is comprised of caring and knowledgeable individuals ready to assist you with your insurance-related needs. You will have a simple understanding of what type of insurance you're getting and what type of coverage you need. Our team are very knowledgeable in taking your current lifestyle into account and tailoring your insurance coverage, be it for auto insurance, home insurance, motorcycle insurance and more. We have over 100 years of combined experience representing Allstate! I would love to meet you and hear your story. Please stop by the office or call us today at (503) 342-2422 for a quick insurance quote.

Products we offer:

10+
Years of
Experience
5+
Years in the
Community
Bachelor Of Science-Oregon State University
Allstate Leader's Forum-8 years
Circle Of Champions Award-8 years
Honor Ring-12 years
Inner Circle Elite Award-6 years
West Linn Youth Baseball
Chanel's Cancer Treatments
Lakers Softball

Your Local Allstate Team

Photo of Laney Ortiz

Laney Ortiz

Sales Manager
Laney Ortiz, a seasoned professional since 2010 in the insurance industry, serves as a licensed Sales Manager at Heidi Rowan's Office. Her dedicated service has made her an invaluable member of the team since 2013, focusing on a w
Laney Ortiz, a seasoned professional since 2010 in the insurance industry, serves as a licensed Sales Manager at Heidi Rowan's Office. Her dedicated service has made her an invaluable member of the team since 2013, focusing on a wide range of insurance offerings, including Auto insurance, Property insurance, Motorcycle insurance, Recreational vehicle insurance, and Life insurance.

For Laney, the most rewarding aspect of her role is simplifying the insurance shopping process for customers. She takes pride in helping customers find the right protection options for their unique needs. Her commitment to making insurance decisions easy for customers is at the core of her professional journey.

Beyond her professional life, Laney has a multifaceted range of interests. She possesses a talent for singing, allowing her to express herself through music. Additionally, she has a deep affection for thriller books, diving into the suspenseful worlds created by talented authors.

Laney Ortiz's journey in the insurance industry is marked by her dedication to simplifying the insurance process and her commitment to finding the best insurance options for customers.
Photo of Yolanda Mann

Yolanda Mann

Retention Manager
With an impressive career in the insurance industry since 2000, Yolanda Mann's extensive knowledge has found its home at this Agency, where she has served as the Office Manager since 2011. Focusing on Personal lines insurance, Yol
With an impressive career in the insurance industry since 2000, Yolanda Mann's extensive knowledge has found its home at this Agency, where she has served as the Office Manager since 2011. Focusing on Personal lines insurance, Yolanda is dedicated to providing comprehensive coverage and helping customers feel protected.

Yolanda's true passion in her work is the opportunity to review coverages with customers, helping them have the optimal protection for their unique needs. She finds fulfillment in safeguarding customers and delivering confidence.

Outside of her professional life, Yolanda enjoys creating wonderful memories through fun times with friends and family. Her love for travel takes her to the scenic Mountains and Beaches of the Pacific Northwest, where she finds joy in exploring the natural beauty of the region.

Yolanda Mann's journey in the insurance industry is marked by her dedication to customer service and her commitment to reviewing and helping with coverage for customers. Her presence at this Agency helps customers receive not only insurance help but also the warmth and care of a professional who genuinely values their well-being and appreciates the beauty of life's adventures.
Photo of Gina Seamons

Gina Seamons

Service Manager
With a rich background in the insurance industry since 1988, Gina Seamons is a seasoned professional who brings her wealth of knowledge to Heidi Rowan's Agency. Since 2017, she has served as a licensed Customer Service agent, focu
With a rich background in the insurance industry since 1988, Gina Seamons is a seasoned professional who brings her wealth of knowledge to Heidi Rowan's Agency. Since 2017, she has served as a licensed Customer Service agent, focusing on Personal Lines insurance.

Gina's true passion in her role is providing exceptional customer service and assisting customers with their insurance needs. She takes pride in helping customers understand the intricacies of their coverage and helping them have the right protection.

Beyond her professional life, Gina has a love for classic cars and enjoys working on them. Her mechanical aptitude and interest in vintage automobiles showcase her hands-on approach to problem-solving and her appreciation for automotive craftsmanship.

Gina Seamons' journey in the insurance industry is marked by her dedication to customer service and her commitment to helping customers have a clear understanding of their insurance coverage. At Heidi Rowan's Agency, her presence helps customers not only receive assistance with insurance but also experience the warmth and care of a dedicated professional who genuinely values their well-being.
Photo of Noe Lumbreras

Noe Lumbreras

Personal Financial Representative
Noe has been in financial services since 2004. He helps Allstate protect the financial future of many local families. His knowledge and understanding of the people in this community helps him to provide customers with an outstand
Noe has been in financial services since 2004. He helps Allstate protect the financial future of many local families. His knowledge and understanding of the people in this community helps him to provide customers with an outstanding level of service. From life insurance coverage for your family to saving for your child's education and your own retirement, he can assist you with financial products that will help you protect your family and help to build your financial future. He also speaks fluent Spanish. Please call him for your complimentary financial or life review!
Photo of Chantelle Hall

Chantelle Hall

Customer Sales Agent
With a strong background in the insurance industry, Chantelle M. Hall is a valued member of Heidi Rowan's Agency since 2019. Focusing on a wide range of insurance options, including Auto insurance, Home insurance, Renters insuranc
With a strong background in the insurance industry, Chantelle M. Hall is a valued member of Heidi Rowan's Agency since 2019. Focusing on a wide range of insurance options, including Auto insurance, Home insurance, Renters insurance, and even Earthquake insurance, Chantelle has made it her mission to provide customers with the protection they need.

For Chantelle, the most rewarding aspect of her job is the opportunity to help people. Her commitment to assisting customers and helping them have the right coverage is at the core of her professional journey.

Beyond her work, Chantelle has a passion for the culinary arts and adventure. She finds joy in cooking, using it as a creative outlet, and embraces the thrill of exploring new experiences. One of her life goals is to embark on an adventure of her own, bicycling from Portland to the picturesque Oregon Coast.

Chantelle M. Hall's journey in the insurance industry is marked by her dedication to customer service and her passion for helping others. At Heidi Rowan's Agency, customers not only receive valuable insurance help but also experience the warmth and care of a dedicated professional who genuinely values their well-being and embraces life's thrilling adventures.
Photo of Sheila Kyles

Sheila Kyles

Specialty Products and Claims Manager
With a career in the insurance industry since 2017, Sheila Kyles brings her knowledge to Heidi Rowan's Office, where she has been a valuable team member since 2020. Focusing on a wide array of insurance solutions, including Home i
With a career in the insurance industry since 2017, Sheila Kyles brings her knowledge to Heidi Rowan's Office, where she has been a valuable team member since 2020. Focusing on a wide array of insurance solutions, including Home insurance, Auto insurance, and Commercial insurance, Sheila is dedicated to helping with comprehensive coverage to customers.

For Sheila, the most rewarding aspect of her job is the interactions with customers. She takes immense pleasure in building relationships and helping customers receive the best possible insurance options.

Beyond her professional life, Sheila has a unique background. During her culinary school journey in 1996, she had the opportunity to intern for the renowned Graham Kerr, known as the "Galloping Gourmet," on his cooking show, "Swiftly Seasoned." This experience added an exciting dimension to her life story.

Additionally, Sheila has a passion for shoes that can only be described as an obsession. Her love for collecting and exploring different footwear styles showcases her individuality and flair for fashion.

Sheila Kyles' journey in the insurance industry is marked by her unwavering dedication to customer service and her commitment to providing the best insurance options.
Photo of Amy Kelsey-Green

Amy Kelsey-Green

Licensed Customer Service Agent
In the insurance industry since 2022, Amy Kelsey-Green has made a significant impact at Heidi Rowan's Agency. Focusing on a range of insurance products, including Auto insurance, Home insurance, Boat insurance, RV insurance, and M
In the insurance industry since 2022, Amy Kelsey-Green has made a significant impact at Heidi Rowan's Agency. Focusing on a range of insurance products, including Auto insurance, Home insurance, Boat insurance, RV insurance, and Motorcycle insurance, Amy is dedicated to helping customers navigate the complexities of insurance coverage.

Amy's true passion in her role is helping customers have a clear understanding of their policy options. She takes pride in making the insurance process straightforward and transparent, so customers can make informed decisions about their coverage.

Beyond her professional life, Amy has a unique combination of interests. She finds enjoyment in watching scary movies, embracing the thrill of the genre. Additionally, she dedicates her weekends to volunteering with children, highlighting her commitment to giving back to the community and making a positive impact on young lives.

Amy Kelsey-Green's journey in the insurance industry is marked by her dedication to customer knowledge and her commitment to providing transparency in insurance.
Photo of Rudy Rowan

Rudy Rowan

Agency Greeter
Rudy is a rescue from California and was fortunate enough to find the Rowan Family Home. We are very lucky to share him with wonderful customers! He is probably the sweetest, most loveable dog you will ever meet. He loves every
Rudy is a rescue from California and was fortunate enough to find the Rowan Family Home. We are very lucky to share him with wonderful customers! He is probably the sweetest, most loveable dog you will ever meet. He loves everyone too!
Photo of Deedra Martin

Deedra Martin

Licensed Sales Agent
Deedra Martin brings her valuable experience in the insurance industry to her role at Heidi Rowan's Agency since 2022. Focusing on a wide range of insurance options, including Auto insurance, Home insurance, Renters insurance, and
Deedra Martin brings her valuable experience in the insurance industry to her role at Heidi Rowan's Agency since 2022. Focusing on a wide range of insurance options, including Auto insurance, Home insurance, Renters insurance, and even Earthquake insurance, Deedra is dedicated to assisting customers in finding the perfect coverage for their individual needs.

Deedra's true passion in her work is helping customers make the best decisions for their unique circumstances. She thrives on providing valuable information and helping customers receive personalized coverage.

Beyond her professional life, Deedra is a talented fiber artist and a dedicated gardener. Her artistic pursuits and love for nurturing green spaces reflect her creativity and her connection to the beauty of the natural world.

Deedra Martin's journey in the insurance industry is marked by her unwavering dedication to customer service and her passion for helping customers make informed choices. At Heidi Rowan's Agency, customers not only benefit from insurance assistance but also enjoy the warmth and care of a dedicated professional who truly values their well-being and embraces the artistry of life.
Photo of Mary Guerra

Mary Guerra

Licensed Customer Service Agent
With a remarkable career in the insurance industry since 1993, Mary Guerra brings a wealth of experience to the Heidi Rowan Agency, where she became a part of the team in 2023. Focusing on both Personal insurance and Commercial in
With a remarkable career in the insurance industry since 1993, Mary Guerra brings a wealth of experience to the Heidi Rowan Agency, where she became a part of the team in 2023. Focusing on both Personal insurance and Commercial insurance, Mary is committed to providing comprehensive coverage options to customers.

Mary's true passion in her work is helping customers navigate their insurance needs. She takes pride in helping customers have the right coverage and protection options, making their insurance experience as smooth as possible.

Beyond her professional life, Mary has a love for family, especially her role as a Grandma. Her dedication to her family bonds and her love for her grandchildren are central aspects of her life. Additionally, Mary is an avid and devoted NY Yankee Fan, expressing her passion for the team through the ups and downs of the baseball season.

Mary Guerra's journey in the insurance industry is marked by her dedication to customer service and her commitment to helping customers find the right insurance options.
Photo of Johnathan Smith

Johnathan Smith

Licensed Sales Agent
Johnathan embarked on his journey in insurance back in 2013, driven by a passion for providing knowledge and confidence to individuals and families. With each passing year, his dedication and knowledge in the field only grew stron
Johnathan embarked on his journey in insurance back in 2013, driven by a passion for providing knowledge and confidence to individuals and families. With each passing year, his dedication and knowledge in the field only grew stronger.
In 2024, Johnathan found himself drawn to Heidi Rowan’s Agency, recognizing it as a platform where he could truly make a difference. Focusing on Home insurance, Auto insurance, and Life insurance, Johnathan brings a comprehensive approach to his role. His commitment extends beyond mere transactions; he strives to help each customer comprehend the intricacies of insurance, empowering them to make informed decisions about their coverage. For Johnathan, there's immense satisfaction in knowing that customers are adequately protected against life's uncertainties.
Beyond his professional endeavors, Johnathan is a man of diverse talents and interests. Outside the office, you might find him showcasing his prowess at BBQ competitions, where he's earned recognition for his skills on the grill. Additionally, Johnathan channels his creative spirit into crafting music lyrics, demonstrating his ability to weave narratives and emotions into captivating compositions.
With his blend of knowledge, empathy, and creativity, Johnathan epitomizes the modern insurance professional, dedicated not only to helping secure assets but also to enriching lives through understanding and connection.
Photo of Makayla Jenson

Makayla Jenson

Licensed Customer Service Agent
MaKayla Jenson began her career in the insurance industry in 2018 and brought her knowledge to the agency in 2024. She focuses on selling Auto insurance and Home insurance, offering tailored insurance options to help customers pro
MaKayla Jenson began her career in the insurance industry in 2018 and brought her knowledge to the agency in 2024. She focuses on selling Auto insurance and Home insurance, offering tailored insurance options to help customers protect their dreams and hard work. MaKayla is passionate about helping customers be properly protected, making her a reliable agent for their insurance needs.
Outside of work, MaKayla has a deep appreciation for art museums and enjoys exploring their creative wonders. Her favorite place in the world is Amsterdam, a city that fuels her love for culture and beauty.
With her dedication to protecting what matters most and her passion for enriching life experiences, MaKayla is a valuable member of the Heidi Rowan Agency team.
Photo of Tamara Bennett

Tamara Bennett

Licensed Customer Service Agent
Tamara Bennett began her career in the insurance industry in 1990 and joined the Agency in 2026 as a Customer Service Agent. With decades of experience, she assists customers with Home, Auto, Renters, and more. Tamara’s favorite
Tamara Bennett began her career in the insurance industry in 1990 and joined the Agency in 2026 as a Customer Service Agent. With decades of experience, she assists customers with Home, Auto, Renters, and more. Tamara’s favorite part of the job is helping customers by providing dependable service, answering their questions, and helping them feel supported every step of the way.

Tamara takes pride in building lasting relationships with the people she serves and believes that exceptional customer service starts with listening and understanding each customer's unique needs. Her years of experience have given her a deep understanding of insurance, allowing her to provide knowledgeable assistance and help customers feel confident in their coverage decisions. She is committed to making every interaction positive, informative, and personalized.

Tamara enjoys spending time in her garden and finds joy in watching it grow throughout the seasons. She also treasures quality time with her family and friends, making the most of every opportunity to create lasting memories. Her caring nature, experience, and dedication to helping others make her a valued member of the Agency team.

Allstate Insurance Agent Reviews

Rating 2.5
Got my rate down, and went back up?
Rating 5.0
Photo of agent
Agent Response
Thank you, Nana, for your positive feedback! We're
Thank you, Nana, for your positive feedback! We're thrilled to know you're satisfied with our services. Your trust and support as a valued customer mean a lot to us. If you ever need assistance, feel free to reach out. Thank you, Heidi
Rating 5.0
Photo of agent
Agent Response
Thank you, Wanda, for your wonderful review! We're
Thank you, Wanda, for your wonderful review! We're thrilled to hear that you're satisfied with our services. As a valued customer, your trust means a lot to us. If you ever have any questions or need assistance, feel free to reach out. We're here to help! Thank you, Heidi
Rating 4.0
Photo of agent
Agent Response
Thank you, Tina, for your feedback and for being a
Thank you, Tina, for your feedback and for being a valued customer. We're glad to hear you had a positive experience with our services. Your trust is important to us. Thank you, Heidi
Rating 4.0
Photo of agent
Agent Response
Thank you, Stephen, for your input and for being a
Thank you, Stephen, for your input and for being a valued customer. We are pleased to know that your experience was a positive one. We value your trust in us! Thank you, Heidi
Rating 4.0
Okay
Photo of agent
Agent Response
Thank you, Pamela, for your feedback. We appreciat
Thank you, Pamela, for your feedback. We appreciate your input and are glad to know you had a positive experience. If there's anything more we can do, feel free to reach out. Thank you, Heidi
Rating 3.0
Photo of agent
Agent Response
Thank you for sharing your feedback, Karen. We app
Thank you for sharing your feedback, Karen. We appreciate your long-term trust in us and are sorry to hear there may be some concerns. We did reach out last week. Please feel free to reach out to 503-558-8065 so we can address your issues directly. Your satisfaction is important to us. Thank you, Heidi
Rating 5.0
Photo of agent
Agent Response
Thank you, Connie, for your positive feedback! We'
Thank you, Connie, for your positive feedback! We're thrilled to hear that you're satisfied with our services. As a valued customer, your trust means a lot to us. If you ever need assistance, feel free to reach out. Thank you, Heidi
Rating 5.0
Photo of agent
Agent Response
Thank you, Brian, for your positive feedback! We'r
Thank you, Brian, for your positive feedback! We're thrilled to know you're satisfied with our services. As a valued customer, your trust and support mean a lot to us. If you ever need assistance, feel free to reach out. Thank you, Heidi
Rating 4.5
Photo of agent
Agent Response
Thank you, Norman, for your encouraging feedback a
Thank you, Norman, for your encouraging feedback and for being a valued customer. We are delighted to hear that you are satisfied with our services. Thank you, Heidi
Rating 4.0
Photo of agent
Agent Response
Thank you, Darlene, for your feedback and for bein
Thank you, Darlene, for your feedback and for being a valued customer. We're glad to hear your experience was positive. If you have any further suggestions or concerns, please feel free to reach out to HEIDIROWAN@allstate.com. Your trust in us is greatly appreciated. Thank you, Heidi
Rating 4.5
Photo of agent
Agent Response
Thank you, Elmer, for your positive feedback and f
Thank you, Elmer, for your positive feedback and for being a valued customer. We're thrilled to hear about your satisfaction with our services. If you have any further questions or need assistance, feel free to reach out to HEIDIROWAN@allstate.com. Your trust means a lot to us! Thank you, Heidi
Rating 4.0
Photo of agent
Agent Response
Thank you, Brian, for your feedback and for being
Thank you, Brian, for your feedback and for being a valued customer. We're glad to hear your positive experience with us. If you have any suggestions for improvement, feel free to reach out to me at HEIDIROWAN@allstate.com. We appreciate your trust in our services. Thank you, Heidi
Rating 5.0
A customer service is great. I always get back to you. Always answer your questions.
Photo of agent
Agent Response
Thank you, Carrie, for your kind words and for bei
Thank you, Carrie, for your kind words and for being a valued customer. We're thrilled to hear that our customer service team has been responsive and helpful in answering your questions. Your satisfaction is our priority! Thank you, Heidi
Rating 5.0
Heidi and her staff are always professional, attentive, and kind.
Photo of agent
Agent Response
Thank you, Christopher, for your kind words! We're
Thank you, Christopher, for your kind words! We're thrilled to hear that you find our team professional, attentive, and kind. It's always our goal to provide excellent service. We truly appreciate your feedback and your trust in us. Thank you, Heidi
Rating 5.0
Each time I've called in, the person helping me has been respectful... listens well... answers all my questions... and p
Each time I've called in, the person helping me has been respectful... listens well... answers all my questions... and provides me with any necessary information. And, they listen to the ramblings and stories of an 81 yr old for a few minutes making me feel acknowledged instead of invisible. Thank you so much. ramGod bless you all. ccc
Photo of agent
Agent Response
Thank you, Marjorie, for your kind words and for b
Thank you, Marjorie, for your kind words and for being a valued customer. We're delighted to hear that our team has made you feel acknowledged and respected. Your stories and experiences are important to us, and we're grateful for your trust in our services. God bless you too! Heidi
Rating 3.5
Photo of agent
Agent Response
Thank you for your feedback, Norman. My office has
Thank you for your feedback, Norman. My office has notified me they have been in contact with you and any concerns have been addressed. If you feel you need any further assistance, please feel to call. I appreciate your business. Heidi
Rating 5.0
.
Photo of agent
Agent Response
Thank you, Jesse, for your feedback! We're delight
Thank you, Jesse, for your feedback! We're delighted to know you're satisfied with our services. If you ever need assistance, feel free to reach out. Heidi
Rating 5.0
Photo of agent
Agent Response
Thank you, Kathleen, for your positive feedback! W
Thank you, Kathleen, for your positive feedback! We're thrilled to hear that you're satisfied with our services. Your trust and support as a valued customer mean a lot to us. Thank you, Heidi
Rating 5.0
Photo of agent
Agent Response
Thank you, Philip, for your positive feedback! We'
Thank you, Philip, for your positive feedback! We're thrilled to hear that you had a great experience with us. As a valued customer, your satisfaction is our top priority. If you ever need assistance, feel free to reach out. Thank you, Heidi
Allstate Online Review Policy

Your Local Allstate Team

Photo of Laney Ortiz

Laney Ortiz

Sales Manager
Laney Ortiz, a seasoned professional since 2010 in the insurance industry, serves as a licensed Sales Manager at Heidi Rowan's Office. Her dedicated service has made her an invaluable member of the team since 2013, focusing on a w
Laney Ortiz, a seasoned professional since 2010 in the insurance industry, serves as a licensed Sales Manager at Heidi Rowan's Office. Her dedicated service has made her an invaluable member of the team since 2013, focusing on a wide range of insurance offerings, including Auto insurance, Property insurance, Motorcycle insurance, Recreational vehicle insurance, and Life insurance.

For Laney, the most rewarding aspect of her role is simplifying the insurance shopping process for customers. She takes pride in helping customers find the right protection options for their unique needs. Her commitment to making insurance decisions easy for customers is at the core of her professional journey.

Beyond her professional life, Laney has a multifaceted range of interests. She possesses a talent for singing, allowing her to express herself through music. Additionally, she has a deep affection for thriller books, diving into the suspenseful worlds created by talented authors.

Laney Ortiz's journey in the insurance industry is marked by her dedication to simplifying the insurance process and her commitment to finding the best insurance options for customers.
Photo of Yolanda Mann

Yolanda Mann

Retention Manager
With an impressive career in the insurance industry since 2000, Yolanda Mann's extensive knowledge has found its home at this Agency, where she has served as the Office Manager since 2011. Focusing on Personal lines insurance, Yol
With an impressive career in the insurance industry since 2000, Yolanda Mann's extensive knowledge has found its home at this Agency, where she has served as the Office Manager since 2011. Focusing on Personal lines insurance, Yolanda is dedicated to providing comprehensive coverage and helping customers feel protected.

Yolanda's true passion in her work is the opportunity to review coverages with customers, helping them have the optimal protection for their unique needs. She finds fulfillment in safeguarding customers and delivering confidence.

Outside of her professional life, Yolanda enjoys creating wonderful memories through fun times with friends and family. Her love for travel takes her to the scenic Mountains and Beaches of the Pacific Northwest, where she finds joy in exploring the natural beauty of the region.

Yolanda Mann's journey in the insurance industry is marked by her dedication to customer service and her commitment to reviewing and helping with coverage for customers. Her presence at this Agency helps customers receive not only insurance help but also the warmth and care of a professional who genuinely values their well-being and appreciates the beauty of life's adventures.
Photo of Gina Seamons

Gina Seamons

Service Manager
With a rich background in the insurance industry since 1988, Gina Seamons is a seasoned professional who brings her wealth of knowledge to Heidi Rowan's Agency. Since 2017, she has served as a licensed Customer Service agent, focu
With a rich background in the insurance industry since 1988, Gina Seamons is a seasoned professional who brings her wealth of knowledge to Heidi Rowan's Agency. Since 2017, she has served as a licensed Customer Service agent, focusing on Personal Lines insurance.

Gina's true passion in her role is providing exceptional customer service and assisting customers with their insurance needs. She takes pride in helping customers understand the intricacies of their coverage and helping them have the right protection.

Beyond her professional life, Gina has a love for classic cars and enjoys working on them. Her mechanical aptitude and interest in vintage automobiles showcase her hands-on approach to problem-solving and her appreciation for automotive craftsmanship.

Gina Seamons' journey in the insurance industry is marked by her dedication to customer service and her commitment to helping customers have a clear understanding of their insurance coverage. At Heidi Rowan's Agency, her presence helps customers not only receive assistance with insurance but also experience the warmth and care of a dedicated professional who genuinely values their well-being.
Photo of Noe Lumbreras

Noe Lumbreras

Personal Financial Representative
Noe has been in financial services since 2004. He helps Allstate protect the financial future of many local families. His knowledge and understanding of the people in this community helps him to provide customers with an outstand
Noe has been in financial services since 2004. He helps Allstate protect the financial future of many local families. His knowledge and understanding of the people in this community helps him to provide customers with an outstanding level of service. From life insurance coverage for your family to saving for your child's education and your own retirement, he can assist you with financial products that will help you protect your family and help to build your financial future. He also speaks fluent Spanish. Please call him for your complimentary financial or life review!
Photo of Chantelle Hall

Chantelle Hall

Customer Sales Agent
With a strong background in the insurance industry, Chantelle M. Hall is a valued member of Heidi Rowan's Agency since 2019. Focusing on a wide range of insurance options, including Auto insurance, Home insurance, Renters insuranc
With a strong background in the insurance industry, Chantelle M. Hall is a valued member of Heidi Rowan's Agency since 2019. Focusing on a wide range of insurance options, including Auto insurance, Home insurance, Renters insurance, and even Earthquake insurance, Chantelle has made it her mission to provide customers with the protection they need.

For Chantelle, the most rewarding aspect of her job is the opportunity to help people. Her commitment to assisting customers and helping them have the right coverage is at the core of her professional journey.

Beyond her work, Chantelle has a passion for the culinary arts and adventure. She finds joy in cooking, using it as a creative outlet, and embraces the thrill of exploring new experiences. One of her life goals is to embark on an adventure of her own, bicycling from Portland to the picturesque Oregon Coast.

Chantelle M. Hall's journey in the insurance industry is marked by her dedication to customer service and her passion for helping others. At Heidi Rowan's Agency, customers not only receive valuable insurance help but also experience the warmth and care of a dedicated professional who genuinely values their well-being and embraces life's thrilling adventures.
Photo of Sheila Kyles

Sheila Kyles

Specialty Products and Claims Manager
With a career in the insurance industry since 2017, Sheila Kyles brings her knowledge to Heidi Rowan's Office, where she has been a valuable team member since 2020. Focusing on a wide array of insurance solutions, including Home i
With a career in the insurance industry since 2017, Sheila Kyles brings her knowledge to Heidi Rowan's Office, where she has been a valuable team member since 2020. Focusing on a wide array of insurance solutions, including Home insurance, Auto insurance, and Commercial insurance, Sheila is dedicated to helping with comprehensive coverage to customers.

For Sheila, the most rewarding aspect of her job is the interactions with customers. She takes immense pleasure in building relationships and helping customers receive the best possible insurance options.

Beyond her professional life, Sheila has a unique background. During her culinary school journey in 1996, she had the opportunity to intern for the renowned Graham Kerr, known as the "Galloping Gourmet," on his cooking show, "Swiftly Seasoned." This experience added an exciting dimension to her life story.

Additionally, Sheila has a passion for shoes that can only be described as an obsession. Her love for collecting and exploring different footwear styles showcases her individuality and flair for fashion.

Sheila Kyles' journey in the insurance industry is marked by her unwavering dedication to customer service and her commitment to providing the best insurance options.
Photo of Amy Kelsey-Green

Amy Kelsey-Green

Licensed Customer Service Agent
In the insurance industry since 2022, Amy Kelsey-Green has made a significant impact at Heidi Rowan's Agency. Focusing on a range of insurance products, including Auto insurance, Home insurance, Boat insurance, RV insurance, and M
In the insurance industry since 2022, Amy Kelsey-Green has made a significant impact at Heidi Rowan's Agency. Focusing on a range of insurance products, including Auto insurance, Home insurance, Boat insurance, RV insurance, and Motorcycle insurance, Amy is dedicated to helping customers navigate the complexities of insurance coverage.

Amy's true passion in her role is helping customers have a clear understanding of their policy options. She takes pride in making the insurance process straightforward and transparent, so customers can make informed decisions about their coverage.

Beyond her professional life, Amy has a unique combination of interests. She finds enjoyment in watching scary movies, embracing the thrill of the genre. Additionally, she dedicates her weekends to volunteering with children, highlighting her commitment to giving back to the community and making a positive impact on young lives.

Amy Kelsey-Green's journey in the insurance industry is marked by her dedication to customer knowledge and her commitment to providing transparency in insurance.
Photo of Rudy Rowan

Rudy Rowan

Agency Greeter
Rudy is a rescue from California and was fortunate enough to find the Rowan Family Home. We are very lucky to share him with wonderful customers! He is probably the sweetest, most loveable dog you will ever meet. He loves every
Rudy is a rescue from California and was fortunate enough to find the Rowan Family Home. We are very lucky to share him with wonderful customers! He is probably the sweetest, most loveable dog you will ever meet. He loves everyone too!
Photo of Deedra Martin

Deedra Martin

Licensed Sales Agent
Deedra Martin brings her valuable experience in the insurance industry to her role at Heidi Rowan's Agency since 2022. Focusing on a wide range of insurance options, including Auto insurance, Home insurance, Renters insurance, and
Deedra Martin brings her valuable experience in the insurance industry to her role at Heidi Rowan's Agency since 2022. Focusing on a wide range of insurance options, including Auto insurance, Home insurance, Renters insurance, and even Earthquake insurance, Deedra is dedicated to assisting customers in finding the perfect coverage for their individual needs.

Deedra's true passion in her work is helping customers make the best decisions for their unique circumstances. She thrives on providing valuable information and helping customers receive personalized coverage.

Beyond her professional life, Deedra is a talented fiber artist and a dedicated gardener. Her artistic pursuits and love for nurturing green spaces reflect her creativity and her connection to the beauty of the natural world.

Deedra Martin's journey in the insurance industry is marked by her unwavering dedication to customer service and her passion for helping customers make informed choices. At Heidi Rowan's Agency, customers not only benefit from insurance assistance but also enjoy the warmth and care of a dedicated professional who truly values their well-being and embraces the artistry of life.
Photo of Mary Guerra

Mary Guerra

Licensed Customer Service Agent
With a remarkable career in the insurance industry since 1993, Mary Guerra brings a wealth of experience to the Heidi Rowan Agency, where she became a part of the team in 2023. Focusing on both Personal insurance and Commercial in
With a remarkable career in the insurance industry since 1993, Mary Guerra brings a wealth of experience to the Heidi Rowan Agency, where she became a part of the team in 2023. Focusing on both Personal insurance and Commercial insurance, Mary is committed to providing comprehensive coverage options to customers.

Mary's true passion in her work is helping customers navigate their insurance needs. She takes pride in helping customers have the right coverage and protection options, making their insurance experience as smooth as possible.

Beyond her professional life, Mary has a love for family, especially her role as a Grandma. Her dedication to her family bonds and her love for her grandchildren are central aspects of her life. Additionally, Mary is an avid and devoted NY Yankee Fan, expressing her passion for the team through the ups and downs of the baseball season.

Mary Guerra's journey in the insurance industry is marked by her dedication to customer service and her commitment to helping customers find the right insurance options.
Photo of Johnathan Smith

Johnathan Smith

Licensed Sales Agent
Johnathan embarked on his journey in insurance back in 2013, driven by a passion for providing knowledge and confidence to individuals and families. With each passing year, his dedication and knowledge in the field only grew stron
Johnathan embarked on his journey in insurance back in 2013, driven by a passion for providing knowledge and confidence to individuals and families. With each passing year, his dedication and knowledge in the field only grew stronger.
In 2024, Johnathan found himself drawn to Heidi Rowan’s Agency, recognizing it as a platform where he could truly make a difference. Focusing on Home insurance, Auto insurance, and Life insurance, Johnathan brings a comprehensive approach to his role. His commitment extends beyond mere transactions; he strives to help each customer comprehend the intricacies of insurance, empowering them to make informed decisions about their coverage. For Johnathan, there's immense satisfaction in knowing that customers are adequately protected against life's uncertainties.
Beyond his professional endeavors, Johnathan is a man of diverse talents and interests. Outside the office, you might find him showcasing his prowess at BBQ competitions, where he's earned recognition for his skills on the grill. Additionally, Johnathan channels his creative spirit into crafting music lyrics, demonstrating his ability to weave narratives and emotions into captivating compositions.
With his blend of knowledge, empathy, and creativity, Johnathan epitomizes the modern insurance professional, dedicated not only to helping secure assets but also to enriching lives through understanding and connection.
Photo of Makayla Jenson

Makayla Jenson

Licensed Customer Service Agent
MaKayla Jenson began her career in the insurance industry in 2018 and brought her knowledge to the agency in 2024. She focuses on selling Auto insurance and Home insurance, offering tailored insurance options to help customers pro
MaKayla Jenson began her career in the insurance industry in 2018 and brought her knowledge to the agency in 2024. She focuses on selling Auto insurance and Home insurance, offering tailored insurance options to help customers protect their dreams and hard work. MaKayla is passionate about helping customers be properly protected, making her a reliable agent for their insurance needs.
Outside of work, MaKayla has a deep appreciation for art museums and enjoys exploring their creative wonders. Her favorite place in the world is Amsterdam, a city that fuels her love for culture and beauty.
With her dedication to protecting what matters most and her passion for enriching life experiences, MaKayla is a valuable member of the Heidi Rowan Agency team.
Photo of Tamara Bennett

Tamara Bennett

Licensed Customer Service Agent
Tamara Bennett began her career in the insurance industry in 1990 and joined the Agency in 2026 as a Customer Service Agent. With decades of experience, she assists customers with Home, Auto, Renters, and more. Tamara’s favorite
Tamara Bennett began her career in the insurance industry in 1990 and joined the Agency in 2026 as a Customer Service Agent. With decades of experience, she assists customers with Home, Auto, Renters, and more. Tamara’s favorite part of the job is helping customers by providing dependable service, answering their questions, and helping them feel supported every step of the way.

Tamara takes pride in building lasting relationships with the people she serves and believes that exceptional customer service starts with listening and understanding each customer's unique needs. Her years of experience have given her a deep understanding of insurance, allowing her to provide knowledgeable assistance and help customers feel confident in their coverage decisions. She is committed to making every interaction positive, informative, and personalized.

Tamara enjoys spending time in her garden and finds joy in watching it grow throughout the seasons. She also treasures quality time with her family and friends, making the most of every opportunity to create lasting memories. Her caring nature, experience, and dedication to helping others make her a valued member of the Agency team.

Frequently asked questions

What are your agency hours?
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 5:30 PM
Thursday: 9:00 AM - 5:30 PM
Friday: 9:00 AM - 5:30 PM
Saturday: Closed
Sunday: Closed
Are you open on weekends?
Saturday: Closed
Sunday: Closed
Can I text your agency with questions?
Yes, we have text messaging services.
What languages do you speak?
We have staff members available who speak the following languages: English
Do you have more than one location?
No, this is our only location.
Heidi Rowan is insurance licensed in the state(s) of Oregon and Washington. If you do not reside in the state(s) of Oregon or Washington, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.

Check the background of this firm on FINRA's BrokerCheck website.
you're in good hands®