Allstate Insurance Agent

Heidi Rowan, Happy Valley, OR

12900 SE 162nd Ave,

Ste 100

Happy Valley, OR 97086

Call 24/7

(503) 558-8065to quote by phone

Call 24/7

(503) 558-8065to quote by phone

Call 24/7

(503) 558-8065to quote by phone

Call 24/7

(503) 558-8065to quote by phone

Select a product to get a quote

Auto insurance

Home insurance

Renters insurance

Motorcycle insurance

ATV insurance

Office Hours

Day of the Week	Hours
Mon	9:00 AM - 5:30 PM
Tue	9:00 AM - 5:30 PM
Wed	9:00 AM - 5:30 PM
Thu	9:00 AM - 5:30 PM
Fri	9:00 AM - 5:30 PM
Sat	Closed
Sun	Closed

Available 24/7 at

(503) 558-8065

12900 SE 162nd Ave,
Ste 100
Happy Valley, OR 97086
US

Map of 12900 SE 162nd Ave in Happy Valley

Landmarks

Head East on Sunnyside Rd. At 162nd take a left. You will see our office across from HV City Hall, on the right hand side. About 1/2 mile down 162nd.

Areas Served

Happy Valley, Clackamas, Damascus

Additional Contact

Fax: (503) 658-8369

Social

Heidi Rowan: Allstate Insurance

You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Agent: Meet Heidi Rowan

When you need help choosing the right insurance products and services to protect the people and possessions you care about, you need personalized attention from someone who treats you like family. I opened my agency in 2004 so customers in the Happy Valley area can get outstanding service while protecting the things that are important to them.

When I’m not busy serving the Happy Valley area’s insurance needs, I love spending time outdoors with my husband, Brad, and our daughter. We live on land that produces apples, plums and blueberries, so I spend a lot of time canning and jam-making.

Giving back to this community is important to me, so I stay involved as much as possible. Our team has done everything from helping raise money for a customer’s granddaughter who is battling a brain tumor to supporting "X the TXT," Allstate’s high-school-focused program to discourage texting and driving.

When customers come to my agency, I want them to feel welcome. My team is comprised of caring and knowledgeable individuals ready to assist you with your insurance-related needs. We have over 100 years of combined experience representing Allstate! I would love to meet you and hear your story. Please stop by the office or call us today!

Products we offer:

Auto Insurance in Happy Valley
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Helps protect you and your vehicle if you’re involved in a car accident. At a minimum, you’ll likely need bodily injury liability and property damage liability to meet state auto insurance coverage requirements and help protect your finances if you cause an accident that injures another driver or damages their property. We also offer uninsured motorist coverage to help with your expenses if you’re hit by a driver without insurance. If you’re looking for coverage to help protect your vehicle, you might want to consider collision coverage and comprehensive coverage, which help pay repair costs if your car is damaged in a covered loss. And, optional coverages, like new car replacement coverage or loan/lease gap coverage help protect your investment in a brand-new car. I can help you choose a combination of coverages that fulfill state requirements and meet your needs. Give me a call to get a car insurance quote today!
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Home Insurance in Happy Valley
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Helps provide protection for your house (dwelling) and your family’s liability as well as the things you own in and around your home such as “other structures” (detached garage, fence, etc.), your personal property (furniture, clothing, etc.) against covered perils such as fire, theft, wind/hail and more. Call me today for a homeowners insurance quote and I’ll help you get the protection your home needs and the savings you deserve with our money-saving discounts.
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Condo Insurance in Happy Valley
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Helps protect the portion of your condo, co-op or townhome for which you are responsible for (inside structure, permanent fixtures, cabinets, etc.) with dependable coverage. Condo policies are HO-6 compliant, and cover family liability and personal belongings against covered perils such as fire, theft, vandalism and more. Contact me today for a quote!
Renters Insurance in Happy Valley
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Helps protect your personal belongings inside or outside your apartment from accidents such as, fire, theft, vandalism, and cover family liability. Give me call today to review what type of coverage makes sense for where you live and what you own.
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Motorcycle Insurance in Happy Valley
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Our motorcycle policies include the basic coverage you may need, like liability coverage, which includes passenger liability coverage and uninsured motorist coverage. You can further customize your motorcycle policy with collision coverage and comprehensive coverage to help protect your bike. And, if you have a customized ride, you can help protect your aftermarket gear with optional equipment coverage. Contact me to learn about motorcycle insurance discounts and to get started with a quote for a policy that fits your needs.
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Business Insurance in Happy Valley
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Allstate Business Insurance protects your business in ways other insurance might not. A business owners policy (BOP) usually includes three common types of coverage to help protect you and your small business: property coverage, general liability coverage and business interruption coverage. In addition to these basic coverages, the Allstate Business Owners Policy can be customized with additional protection to help cover more aspects of your business. I can help you tailor a policy to fit your small business’s needs. As a small business owner myself, I understand how important it is to protect what you’ve worked so hard to build. Call me for a free review of your current business policy and to learn more about insurance solutions to help protect you, your business and your employees.
Life Insurance in Happy Valley
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Protect the life you want, for those that matter most. A life insurance policy can help provide financial security for your loved ones by covering expenses like the mortgage, college tuition, and other everyday living costs. Call me today to learn about the different types of coverage Allstate offers.
ATV Insurance in Happy Valley
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Help protect yourself and your all-terrain vehicle against the unexpected. We offer bodily injury liability coverage and property damage liability coverage on your ATV insurance policy. If you injure someone else or damage their property while driving your ATV, liability coverage helps pay the other person’s medical or repair bills. If your ATV is damaged in a crash, collision coverage may help. Collision coverage for your ATV helps pay for repairs if you hit another object, such as a fence or a tree. Finally, you may want to consider comprehensive coverage for your ATV in case it’s stolen, vandalized or damaged by hail or fire. Give me a call to get a quote on an ATV insurance policy today!
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Boat Insurance in Happy Valley
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Helps cover your boat on and off the water. Watercraft liability coverage helps pay for another person’s expenses if you injure them or damage their property with your boat. If you’re injured in a boating accident, watercraft medical payments coverage helps pay for your medical bills. Need to repair damage to your boat after an accident? Property coverage for your boat helps cover a crash with another boat or object (like a pier or buoy). It also helps cover theft, vandalism or fire. Help protect your boat against these covered perils during the on- and off-season. We also offer additional coverage for things like your boat trailer, fishing equipment and even towing or fuel delivery when you’re stranded. Need a boat insurance quote? Give me a call today!

10+

Years of
Experience

Years in the
Community

Our team

Laney Ortiz

Sales Manager

Laney Ortiz, a seasoned professional since 2010 in the insurance industry, serves as a licensed Sales Manager at Heidi Rowan's Office. Her dedicated service has made her an invaluable member of the team since 2013, focusing on a wide range of insurance offerings, including Auto insurance, Property insurance, Motorcycle insurance, Recreational vehicle insurance, and Life insurance.

For Laney, the most rewarding aspect of her role is simplifying the insurance shopping process for customers. She takes pride in helping customers find the right protection options for their unique needs. Her commitment to making insurance decisions easy for customers is at the core of her professional journey.

Beyond her professional life, Laney has a multifaceted range of interests. She possesses a talent for singing, allowing her to express herself through music. Additionally, she has a deep affection for thriller books, diving into the suspenseful worlds created by talented authors.

Laney Ortiz's journey in the insurance industry is marked by her dedication to simplifying the insurance process and her commitment to finding the best insurance options for customers.

Yolanda Mann

Office Manager

With an impressive career in the insurance industry since 2000, Yolanda Mann's extensive knowledge has found its home at Heidi Rowan's Agency, where she has served as the Office Manager since 2011. Focusing on Personal lines insurance, Yolanda is dedicated to providing comprehensive coverage and helping customers feel protected.

Yolanda's true passion in her work is the opportunity to review coverage and discounts with customers, helping them have the optimal protection for their unique needs. She finds fulfillment in safeguarding customers and delivering confidence.

Outside of her professional life, Yolanda enjoys creating wonderful memories through fun times with friends and family. Her love for travel takes her to the scenic Mountains and Beaches of the Pacific Northwest, where she finds joy in exploring the natural beauty of the region.

Yolanda Mann's journey in the insurance industry is marked by her dedication to customer service and her commitment to reviewing and helping with coverage for customers. Her presence at Heidi Rowan's Agency helps customers receive not only insurance help but also the warmth and care of a professional who genuinely values their well-being and appreciates the beauty of life's adventures.

Gina Seamons

Service Manager

With a rich background in the insurance industry since 1988, Gina Seamons is a seasoned professional who brings her wealth of knowledge to Heidi Rowan's Agency. Since 2017, she has served as a licensed Customer Service agent, focusing on Personal Lines insurance.

Gina's true passion in her role is providing exceptional customer service and assisting customers with their insurance needs. She takes pride in helping customers understand the intricacies of their coverage and helping them have the right protection.

Beyond her professional life, Gina has a love for classic cars and enjoys working on them. Her mechanical aptitude and interest in vintage automobiles showcase her hands-on approach to problem-solving and her appreciation for automotive craftsmanship.

Gina Seamons' journey in the insurance industry is marked by her dedication to customer service and her commitment to helping customers have a clear understanding of their insurance coverage. At Heidi Rowan's Agency, her presence helps customers not only receive assistance with insurance but also experience the warmth and care of a dedicated professional who genuinely values their well-being.

Noe Lumbreras

Personal Financial Representative

Noe has been in financial services since 2004. He helps Allstate protect the financial future of many local families. His knowledge and understanding of the people in this community helps him to provide customers with an outstanding level of service. From life insurance coverage for your family to saving for your child's education and your own retirement, he can assist you with financial products that will help you protect your family and help to build your financial future. He also speaks fluent Spanish. Please call him for your complimentary financial or life review!

Chantelle Hall

Customer Sales Agent

With a strong background in the insurance industry, Chantelle M. Hall is a valued member of Heidi Rowan's Agency since 2019. Focusing on a wide range of insurance options, including Auto insurance, Home insurance, Renters insurance, and even Earthquake insurance, Chantelle has made it her mission to provide customers with the protection they need.

For Chantelle, the most rewarding aspect of her job is the opportunity to help people. Her commitment to assisting customers and helping them have the right coverage is at the core of her professional journey.

Beyond her work, Chantelle has a passion for the culinary arts and adventure. She finds joy in cooking, using it as a creative outlet, and embraces the thrill of exploring new experiences. One of her life goals is to embark on an adventure of her own, bicycling from Portland to the picturesque Oregon Coast.

Chantelle M. Hall's journey in the insurance industry is marked by her dedication to customer service and her passion for helping others. At Heidi Rowan's Agency, customers not only receive valuable insurance help but also experience the warmth and care of a dedicated professional who genuinely values their well-being and embraces life's thrilling adventures.

Sheila Kyles

Customer Service Agent, Team Lead

With a career in the insurance industry since 2017, Sheila Kyles brings her knowledge to Heidi Rowan's Office, where she has been a valuable team member since 2020. Focusing on a wide array of insurance solutions, including Home insurance, Auto insurance, and Commercial insurance, Sheila is dedicated to helping with comprehensive coverage to customers.

For Sheila, the most rewarding aspect of her job is the interactions with customers. She takes immense pleasure in building relationships and helping customers receive the best possible insurance options.

Beyond her professional life, Sheila has a unique background. During her culinary school journey in 1996, she had the opportunity to intern for the renowned Graham Kerr, known as the "Galloping Gourmet," on his cooking show, "Swiftly Seasoned." This experience added an exciting dimension to her life story.

Additionally, Sheila has a passion for shoes that can only be described as an obsession. Her love for collecting and exploring different footwear styles showcases her individuality and flair for fashion.

Sheila Kyles' journey in the insurance industry is marked by her unwavering dedication to customer service and her commitment to providing the best insurance options.

Amy Kelsey-Green

Licensed Customer Service Agent

In the insurance industry since 2022, Amy Kelsey-Green has made a significant impact at Heidi Rowan's Agency. Focusing on a range of insurance products, including Auto insurance, Home insurance, Boat insurance, RV insurance, and Motorcycle insurance, Amy is dedicated to helping customers navigate the complexities of insurance coverage.

Amy's true passion in her role is helping customers have a clear understanding of their policy options. She takes pride in making the insurance process straightforward and transparent, so customers can make informed decisions about their coverage.

Beyond her professional life, Amy has a unique combination of interests. She finds enjoyment in watching scary movies, embracing the thrill of the genre. Additionally, she dedicates her weekends to volunteering with children, highlighting her commitment to giving back to the community and making a positive impact on young lives.

Amy Kelsey-Green's journey in the insurance industry is marked by her dedication to customer knowledge and her commitment to providing transparency in insurance.

Rudy Rowan

Agency Greeter

Rudy is a rescue from California and was fortunate enough to find the Rowan Family Home. We are very lucky to share him with wonderful customers! He is probably the sweetest, most loveable dog you will ever meet. He loves every

Deedra Martin

Licensed Sales Agent

Deedra Martin brings her valuable experience in the insurance industry to her role at Heidi Rowan's Agency since 2022. Focusing on a wide range of insurance options, including Auto insurance, Home insurance, Renters insurance, and even Earthquake insurance, Deedra is dedicated to assisting customers in finding the perfect coverage for their individual needs.

Deedra's true passion in her work is helping customers make the best decisions for their unique circumstances. She thrives on providing valuable information and helping customers receive personalized coverage.

Beyond her professional life, Deedra is a talented fiber artist and a dedicated gardener. Her artistic pursuits and love for nurturing green spaces reflect her creativity and her connection to the beauty of the natural world.

Deedra Martin's journey in the insurance industry is marked by her unwavering dedication to customer service and her passion for helping customers make informed choices. At Heidi Rowan's Agency, customers not only benefit from insurance assistance but also enjoy the warmth and care of a dedicated professional who truly values their well-being and embraces the artistry of life.

Mary Guerra

Licensed Customer Service Agent

With a remarkable career in the insurance industry since 1993, Mary Guerra brings a wealth of experience to the Heidi Rowan Agency, where she became a part of the team in 2023. Focusing on both Personal insurance and Commercial insurance, Mary is committed to providing comprehensive coverage options to customers.

Mary's true passion in her work is helping customers navigate their insurance needs. She takes pride in helping customers have the right coverage and protection options, making their insurance experience as smooth as possible.

Beyond her professional life, Mary has a love for family, especially her role as a Grandma. Her dedication to her family bonds and her love for her grandchildren are central aspects of her life. Additionally, Mary is an avid and devoted NY Yankee Fan, expressing her passion for the team through the ups and downs of the baseball season.

Mary Guerra's journey in the insurance industry is marked by her dedication to customer service and her commitment to helping customers find the right insurance options.

Miguel Vega

Licensed Customer Service Agent

Joining the insurance industry in 2018, Miguel Vega brings his knowledge to Heidi Rowan's Agency, where he has been a valuable addition for the since mid-2023. Focusing on Personal Lines insurance, Miguel is dedicated to helping individuals secure the right coverage and delivering top-notch service.

Miguel's true passion in his work lies in assisting people in finding the insurance options that perfectly fit their needs. He takes pride in providing quality service and helping customers have the confidence that comes with the right coverage.

Beyond his professional life, Miguel enjoys the thrill of cycling and the adventure of trying new foods. His hobbies reflect his love for staying active and his curiosity for exploring different culinary experiences.

Miguel Vega's journey in the insurance industry is marked by his dedication to customer service and his commitment to delivering the best insurance options. His presence at Heidi Rowan's Agency helps customers receive not only valuable assistance but also the warmth and care of a professional who genuinely values their well-being and enjoys life's diverse pleasures.

Kim Hollands

Licensed Customer Service Agent

Kim Hollands embarked on her journey in the insurance industry in 2001, marking the beginning of a career dedicated to serving and protecting others. In 2023, she found her professional home at Heidi Rowan’s Agency, where she serves as a dedicated insurance agent, focusing on Auto insurance and Home insurance.

For Kim, the true joy of her role lies in the connections she forms with customers. She takes great pride in helping each customer feel valued, understood, and well taken care of. Whether she's assisting customers in selecting the right coverage, addressing concerns, or providing support during challenging times, Kim approaches each interaction with warmth, empathy, and a genuine desire to make a difference in customers' lives.

Kim's love for connecting with others extends beyond the office, as she finds peace and joy in spending time with her family and friends in the great outdoors. Growing up in Alaska, she developed a deep appreciation for nature and outdoor adventures. Kim's favorite pastimes include traveling, camping, fishing, and hiking, where she relishes the opportunity to explore new landscapes and create lasting memories with loved ones.

With her compassionate nature, wealth of experience, and love for adventure and connection, Kim Hollands continues to make a meaningful impact both in the insurance industry and in the lives of those she serves. Whether she's assisting customers with their insurance needs or embarking on outdoor adventures with family and friends, Kim's warmth and positivity shine brightly, enriching the experiences of those around her.

Johnathan Smith

Licensed Sales Agent

Johnathan embarked on his journey in insurance back in 2013, driven by a passion for providing knowledge and confidence to individuals and families. With each passing year, his dedication and knowledge in the field only grew stronger.
In 2024, Johnathan found himself drawn to Heidi Rowan’s Agency, recognizing it as a platform where he could truly make a difference. Focusing on Home insurance, Auto insurance, and Life insurance, Johnathan brings a comprehensive approach to his role. His commitment extends beyond mere transactions; he strives to help each customer comprehend the intricacies of insurance, empowering them to make informed decisions about their coverage. For Johnathan, there's immense satisfaction in knowing that customers are adequately protected against life's uncertainties.
Beyond his professional endeavors, Johnathan is a man of diverse talents and interests. Outside the office, you might find him showcasing his prowess at BBQ competitions, where he's earned recognition for his skills on the grill. Additionally, Johnathan channels his creative spirit into crafting music lyrics, demonstrating his ability to weave narratives and emotions into captivating compositions.
With his blend of knowledge, empathy, and creativity, Johnathan epitomizes the modern insurance professional, dedicated not only to helping secure assets but also to enriching lives through understanding and connection.

Our team

Laney Ortiz

Sales Manager

Yolanda Mann

Office Manager

Gina Seamons

Service Manager

Noe Lumbreras

Personal Financial Representative

Chantelle Hall

Customer Sales Agent

Sheila Kyles

Customer Service Agent, Team Lead

Amy Kelsey-Green

Licensed Customer Service Agent

Rudy Rowan

Agency Greeter

Deedra Martin

Licensed Sales Agent

Mary Guerra

Licensed Customer Service Agent

Miguel Vega

Licensed Customer Service Agent

Kim Hollands

Licensed Customer Service Agent

Johnathan Smith

Licensed Sales Agent

Frequently asked questions

What are your agency hours?

Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 5:30 PM
Thursday: 9:00 AM - 5:30 PM
Friday: 9:00 AM - 5:30 PM
Saturday: Closed
Sunday: Closed

Are you open on weekends?

Saturday: Closed
Sunday: Closed

Can I text your agency with questions?

Yes, we have text messaging services.

What languages do you speak?

We have staff members available who speak the following languages: English

Do you have more than one location?

No, this is our only location.

Heidi Rowan is insurance licensed in the state(s) of Oregon and Washington. If you do not reside in the state(s) of Oregon or Washington, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Allstate life insurance issued by Direct General Life Insurance Co., 911 Chestnut Street, Orangeburg SC 29115; American Heritage Life Ins. Co., 1776 American Heritage Life Dr., Jacksonville FL 32224. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.

Check the background of this firm on FINRA's BrokerCheck website.

you're in good hands^®