Allstate Insurance Agent
Heidi Rowan, Happy Valley, OR

12900 SE 162nd Ave,

Ste 100

Happy Valley, OR 97086

Call

(503) 558-8065to quote by phone

Call

(503) 558-8065to quote by phone

Call

(503) 558-8065to quote by phone

Call

(503) 558-8065to quote by phone

Select a product to get a quote

Auto insurance

Home insurance

Renters insurance

Motorcycle insurance

ATV insurance

Location Details

Office Hours

Day of the Week	Hours
Mon	9:00 AM - 5:30 PM
Tue	9:00 AM - 5:30 PM
Wed	9:00 AM - 5:30 PM
Thu	9:00 AM - 5:30 PM
Fri	9:00 AM - 5:30 PM
Sat	Closed
Sun	Closed

Available 24/7 at

(503) 558-8065

12900 SE 162nd Ave,
Ste 100
Happy Valley, OR 97086
US

Map of 12900 SE 162nd Ave in Happy Valley

Landmarks

Head East on Sunnyside Rd. At 162nd take a left. You will see our office across from HV City Hall, on the right hand side. About 1/2 mile down 162nd.

Areas Served

Happy Valley, Clackamas, Damascus

Additional Contact

Fax: (503) 658-8369

Languages

English

Social

Heidi Rowan: Allstate Insurance

You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Insurance Agent: Heidi Rowan

When you need help choosing the right insurance products and services to help protect the people and possessions you care about, you need personalized attention from someone who treats you like family. I opened my agency in 2004 so customers in the Happy Valley area can get outstanding service while helpingprotect the things that are important to them. Regardless if you are in need of a simple car insurance quote or to find out about your homeowners insurance policy, we are here to help you. When I’m not busy serving the Happy Valley area’s insurance needs, I love spending time outdoors with my husband, Brad, and our daughter. We live on land that produces apples, plums and blueberries, so I spend a lot of time canning and jam-making. Giving back to this community is important to me, so I stay involved as much as possible. We don't just help you figure out what's the best car insurance or home insurance coverage to help protect your family, our team has done everything from helping raise money for a customer’s granddaughter who is battling a brain tumor to supporting "X the TXT," Allstate’s high-school-focused program to discourage texting and driving. When customers come to my agency, I want them to feel welcome. My team is comprised of caring and knowledgeable individuals ready to assist you with your insurance-related needs. You will have a simple understanding of what type of insurance you're getting and what type of coverage you need. Our team are very knowledgeable in taking your current lifestyle into account and tailoring your insurance coverage, be it for auto insurance, home insurance, motorcycle insurance and more. We have over 100 years of combined experience representing Allstate! I would love to meet you and hear your story. Please stop by the office or call us today at (503) 342-2422 for a quick insurance quote.

Products we offer:

Car Insurance Agent in Happy Valley
Car Insurance Agent in Happy Valley
Helps protect you and your vehicle if you’re involved in a car accident. At a minimum, you’ll likely need bodily injury liability and property damage liability to meet state auto insurance coverage requirements and help protect your finances if you cause an accident that injures another driver or damages their property. We also offer uninsured motorist coverage to help with your expenses if you’re hit by a driver without insurance. If you’re looking for coverage to help protect your vehicle, you might want to consider collision coverage and comprehensive coverage, which help pay repair costs if your car is damaged in a covered loss. And, optional coverages, like new car replacement coverage or loan/lease gap coverage help protect your investment in a brand-new car. I can help you choose a combination of coverages that fulfill state requirements and meet your needs. Give me a call to get a car insurance quote today!
get a quote
Home Insurance Agent in Happy Valley
Home Insurance Agent in Happy Valley
Helps provide protection for your house (dwelling) and your family’s liability as well as the things you own in and around your home such as “other structures” (detached garage, fence, etc.), your personal property (furniture, clothing, etc.) against covered perils such as fire, theft, wind/hail and more. Call me today for a homeowners insurance quote and I’ll help you get the protection your home needs and the savings you deserve with our money-saving discounts.
get a quote
Condo Insurance Agent in Happy Valley
Condo Insurance Agent in Happy Valley
Helps protect the portion of your condo, co-op or townhome for which you are responsible for (inside structure, permanent fixtures, cabinets, etc.) with dependable coverage. Condo policies are HO-6 compliant, and cover family liability and personal belongings against covered perils such as fire, theft, vandalism and more. Contact me today for a quote!
Renters Insurance Agent in Happy Valley
Renters Insurance Agent in Happy Valley
Helps protect your personal belongings inside or outside your apartment from accidents such as, fire, theft, vandalism, and cover family liability. Give me call today to review what type of coverage makes sense for where you live and what you own.
get a quote
Motorcycle Insurance Agent in Happy Valley
Motorcycle Insurance Agent in Happy Valley
Our motorcycle policies include the basic coverage you may need, like liability coverage, which includes passenger liability coverage and uninsured motorist coverage. You can further customize your motorcycle policy with collision coverage and comprehensive coverage to help protect your bike. And, if you have a customized ride, you can help protect your aftermarket gear with optional equipment coverage. Contact me to learn about motorcycle insurance discounts and to get started with a quote for a policy that fits your needs.
get a quote
Business Insurance Agent in Happy Valley
Business Insurance Agent in Happy Valley
Allstate Business Insurance protects your business in ways other insurance might not. A business owners policy (BOP) usually includes three common types of coverage to help protect you and your small business: property coverage, general liability coverage and business interruption coverage. In addition to these basic coverages, the Allstate Business Owners Policy can be customized with additional protection to help cover more aspects of your business. I can help you tailor a policy to fit your small business’s needs. As a small business owner myself, I understand how important it is to protect what you’ve worked so hard to build. Call me for a free review of your current business policy and to learn more about insurance solutions to help protect you, your business and your employees.
Life Insurance Agent in Happy Valley
Life Insurance Agent in Happy Valley
Protect the life you want, for those that matter most. A life insurance policy can help provide financial security for your loved ones by covering expenses like the mortgage, college tuition, and other everyday living costs. Call me today to learn about the different types of coverage Allstate offers.
ATV Insurance Agent in Happy Valley
ATV Insurance Agent in Happy Valley
Help protect yourself and your all-terrain vehicle against the unexpected. We offer bodily injury liability coverage and property damage liability coverage on your ATV insurance policy. If you injure someone else or damage their property while driving your ATV, liability coverage helps pay the other person’s medical or repair bills. If your ATV is damaged in a crash, collision coverage may help. Collision coverage for your ATV helps pay for repairs if you hit another object, such as a fence or a tree. Finally, you may want to consider comprehensive coverage for your ATV in case it’s stolen, vandalized or damaged by hail or fire. Give me a call to get a quote on an ATV insurance policy today!
get a quote
Boat Insurance Agent in Happy Valley
Boat Insurance Agent in Happy Valley
Helps cover your boat on and off the water. Watercraft liability coverage helps pay for another person’s expenses if you injure them or damage their property with your boat. If you’re injured in a boating accident, watercraft medical payments coverage helps pay for your medical bills. Need to repair damage to your boat after an accident? Property coverage for your boat helps cover a crash with another boat or object (like a pier or buoy). It also helps cover theft, vandalism or fire. Help protect your boat against these covered perils during the on- and off-season. We also offer additional coverage for things like your boat trailer, fishing equipment and even towing or fuel delivery when you’re stranded. Need a boat insurance quote? Give me a call today!

10+

Years of
Experience

Years in the
Community

Your Local Allstate Team

Laney Ortiz

Sales Manager

Laney Ortiz, a seasoned professional since 2010 in the insurance industry, serves as a licensed Sales Manager at Heidi Rowan's Office. Her dedicated service has made her an invaluable member of the team since 2013, focusing on a wide range of insurance offerings, including Auto insurance, Property insurance, Motorcycle insurance, Recreational vehicle insurance, and Life insurance.

For Laney, the most rewarding aspect of her role is simplifying the insurance shopping process for customers. She takes pride in helping customers find the right protection options for their unique needs. Her commitment to making insurance decisions easy for customers is at the core of her professional journey.

Beyond her professional life, Laney has a multifaceted range of interests. She possesses a talent for singing, allowing her to express herself through music. Additionally, she has a deep affection for thriller books, diving into the suspenseful worlds created by talented authors.

Laney Ortiz's journey in the insurance industry is marked by her dedication to simplifying the insurance process and her commitment to finding the best insurance options for customers.

Yolanda Mann

Office Manager

With an impressive career in the insurance industry since 2000, Yolanda Mann's extensive knowledge has found its home at Heidi Rowan's Agency, where she has served as the Office Manager since 2011. Focusing on Personal lines insurance, Yolanda is dedicated to providing comprehensive coverage and helping customers feel protected.

Yolanda's true passion in her work is the opportunity to review coverage and discounts with customers, helping them have the optimal protection for their unique needs. She finds fulfillment in safeguarding customers and delivering confidence.

Outside of her professional life, Yolanda enjoys creating wonderful memories through fun times with friends and family. Her love for travel takes her to the scenic Mountains and Beaches of the Pacific Northwest, where she finds joy in exploring the natural beauty of the region.

Yolanda Mann's journey in the insurance industry is marked by her dedication to customer service and her commitment to reviewing and helping with coverage for customers. Her presence at Heidi Rowan's Agency helps customers receive not only insurance help but also the warmth and care of a professional who genuinely values their well-being and appreciates the beauty of life's adventures.

Gina Seamons

Service Manager

With a rich background in the insurance industry since 1988, Gina Seamons is a seasoned professional who brings her wealth of knowledge to Heidi Rowan's Agency. Since 2017, she has served as a licensed Customer Service agent, focusing on Personal Lines insurance.

Gina's true passion in her role is providing exceptional customer service and assisting customers with their insurance needs. She takes pride in helping customers understand the intricacies of their coverage and helping them have the right protection.

Beyond her professional life, Gina has a love for classic cars and enjoys working on them. Her mechanical aptitude and interest in vintage automobiles showcase her hands-on approach to problem-solving and her appreciation for automotive craftsmanship.

Gina Seamons' journey in the insurance industry is marked by her dedication to customer service and her commitment to helping customers have a clear understanding of their insurance coverage. At Heidi Rowan's Agency, her presence helps customers not only receive assistance with insurance but also experience the warmth and care of a dedicated professional who genuinely values their well-being.

Noe Lumbreras

Personal Financial Representative

Noe has been in financial services since 2004. He helps Allstate protect the financial future of many local families. His knowledge and understanding of the people in this community helps him to provide customers with an outstanding level of service. From life insurance coverage for your family to saving for your child's education and your own retirement, he can assist you with financial products that will help you protect your family and help to build your financial future. He also speaks fluent Spanish. Please call him for your complimentary financial or life review!

Chantelle Hall

Customer Sales Agent

With a strong background in the insurance industry, Chantelle M. Hall is a valued member of Heidi Rowan's Agency since 2019. Focusing on a wide range of insurance options, including Auto insurance, Home insurance, Renters insurance, and even Earthquake insurance, Chantelle has made it her mission to provide customers with the protection they need.

For Chantelle, the most rewarding aspect of her job is the opportunity to help people. Her commitment to assisting customers and helping them have the right coverage is at the core of her professional journey.

Beyond her work, Chantelle has a passion for the culinary arts and adventure. She finds joy in cooking, using it as a creative outlet, and embraces the thrill of exploring new experiences. One of her life goals is to embark on an adventure of her own, bicycling from Portland to the picturesque Oregon Coast.

Chantelle M. Hall's journey in the insurance industry is marked by her dedication to customer service and her passion for helping others. At Heidi Rowan's Agency, customers not only receive valuable insurance help but also experience the warmth and care of a dedicated professional who genuinely values their well-being and embraces life's thrilling adventures.

Sheila Kyles

Customer Service Agent, Team Lead

With a career in the insurance industry since 2017, Sheila Kyles brings her knowledge to Heidi Rowan's Office, where she has been a valuable team member since 2020. Focusing on a wide array of insurance solutions, including Home insurance, Auto insurance, and Commercial insurance, Sheila is dedicated to helping with comprehensive coverage to customers.

For Sheila, the most rewarding aspect of her job is the interactions with customers. She takes immense pleasure in building relationships and helping customers receive the best possible insurance options.

Beyond her professional life, Sheila has a unique background. During her culinary school journey in 1996, she had the opportunity to intern for the renowned Graham Kerr, known as the "Galloping Gourmet," on his cooking show, "Swiftly Seasoned." This experience added an exciting dimension to her life story.

Additionally, Sheila has a passion for shoes that can only be described as an obsession. Her love for collecting and exploring different footwear styles showcases her individuality and flair for fashion.

Sheila Kyles' journey in the insurance industry is marked by her unwavering dedication to customer service and her commitment to providing the best insurance options.

Amy Kelsey-Green

Licensed Customer Service Agent

In the insurance industry since 2022, Amy Kelsey-Green has made a significant impact at Heidi Rowan's Agency. Focusing on a range of insurance products, including Auto insurance, Home insurance, Boat insurance, RV insurance, and Motorcycle insurance, Amy is dedicated to helping customers navigate the complexities of insurance coverage.

Amy's true passion in her role is helping customers have a clear understanding of their policy options. She takes pride in making the insurance process straightforward and transparent, so customers can make informed decisions about their coverage.

Beyond her professional life, Amy has a unique combination of interests. She finds enjoyment in watching scary movies, embracing the thrill of the genre. Additionally, she dedicates her weekends to volunteering with children, highlighting her commitment to giving back to the community and making a positive impact on young lives.

Amy Kelsey-Green's journey in the insurance industry is marked by her dedication to customer knowledge and her commitment to providing transparency in insurance.

Rudy Rowan

Agency Greeter

Rudy is a rescue from California and was fortunate enough to find the Rowan Family Home. We are very lucky to share him with wonderful customers! He is probably the sweetest, most loveable dog you will ever meet. He loves every

Deedra Martin

Licensed Sales Agent

Deedra Martin brings her valuable experience in the insurance industry to her role at Heidi Rowan's Agency since 2022. Focusing on a wide range of insurance options, including Auto insurance, Home insurance, Renters insurance, and even Earthquake insurance, Deedra is dedicated to assisting customers in finding the perfect coverage for their individual needs.

Deedra's true passion in her work is helping customers make the best decisions for their unique circumstances. She thrives on providing valuable information and helping customers receive personalized coverage.

Beyond her professional life, Deedra is a talented fiber artist and a dedicated gardener. Her artistic pursuits and love for nurturing green spaces reflect her creativity and her connection to the beauty of the natural world.

Deedra Martin's journey in the insurance industry is marked by her unwavering dedication to customer service and her passion for helping customers make informed choices. At Heidi Rowan's Agency, customers not only benefit from insurance assistance but also enjoy the warmth and care of a dedicated professional who truly values their well-being and embraces the artistry of life.

Mary Guerra

Licensed Customer Service Agent

With a remarkable career in the insurance industry since 1993, Mary Guerra brings a wealth of experience to the Heidi Rowan Agency, where she became a part of the team in 2023. Focusing on both Personal insurance and Commercial insurance, Mary is committed to providing comprehensive coverage options to customers.

Mary's true passion in her work is helping customers navigate their insurance needs. She takes pride in helping customers have the right coverage and protection options, making their insurance experience as smooth as possible.

Beyond her professional life, Mary has a love for family, especially her role as a Grandma. Her dedication to her family bonds and her love for her grandchildren are central aspects of her life. Additionally, Mary is an avid and devoted NY Yankee Fan, expressing her passion for the team through the ups and downs of the baseball season.

Mary Guerra's journey in the insurance industry is marked by her dedication to customer service and her commitment to helping customers find the right insurance options.

Johnathan Smith

Licensed Sales Agent

Johnathan embarked on his journey in insurance back in 2013, driven by a passion for providing knowledge and confidence to individuals and families. With each passing year, his dedication and knowledge in the field only grew stronger.
In 2024, Johnathan found himself drawn to Heidi Rowan’s Agency, recognizing it as a platform where he could truly make a difference. Focusing on Home insurance, Auto insurance, and Life insurance, Johnathan brings a comprehensive approach to his role. His commitment extends beyond mere transactions; he strives to help each customer comprehend the intricacies of insurance, empowering them to make informed decisions about their coverage. For Johnathan, there's immense satisfaction in knowing that customers are adequately protected against life's uncertainties.
Beyond his professional endeavors, Johnathan is a man of diverse talents and interests. Outside the office, you might find him showcasing his prowess at BBQ competitions, where he's earned recognition for his skills on the grill. Additionally, Johnathan channels his creative spirit into crafting music lyrics, demonstrating his ability to weave narratives and emotions into captivating compositions.
With his blend of knowledge, empathy, and creativity, Johnathan epitomizes the modern insurance professional, dedicated not only to helping secure assets but also to enriching lives through understanding and connection.

Makayla Jenson

Customer Service Agent

MaKayla Jenson began her career in the insurance industry in 2018 and brought her knowledge to Heidi Rowan’s Agency in 2024. She focuses on selling Auto insurance and Home insurance, offering tailored insurance options to help customers protect their dreams and hard work. MaKayla is passionate about helping customers be properly protected, making her a reliable agent for their insurance needs.
Outside of work, MaKayla has a deep appreciation for art museums and enjoys exploring their creative wonders. Her favorite place in the world is Amsterdam, a city that fuels her love for culture and beauty.
With her dedication to protecting what matters most and her passion for enriching life experiences, MaKayla is a valuable member of the Heidi Rowan Agency team.

Moss Hatheway

Customer Service Agent

Moss began his career in the insurance industry in 2025 when he joined the agency, where he focuses on Home insurance and Auto insurance (among other personal policies). He enjoys the hands-on nature of his work and values being able to see the real, practical impact insurance has on the lives of the customers he helps.

His favorite part of the job is the tangibility of helping people protect what matters most to them, turning complex coverage into clear insurance options customers can rely on. Outside of work, Moss has a few great stories to tell; he was once featured on Russian news and even appeared in a movie adding a fun and unexpected chapter to his background.

Allstate Insurance Agent Reviews

judy likwartz

Jun. 3, 2026

Always helpful and friendly.

steven schmeer

May. 30, 2026

Agent Response

Thank you, Steven, for your positive feedback and

Thank you, Steven, for your positive feedback and for being a valued customer. We're glad to hear you're satisfied with our services. Your trust means a lot to us! Thank you, Heidi

benjamin smith

May. 28, 2026

Mary is awesome!

Agent Response

Thank you, Benjamin, for your kind words! We're th

Thank you, Benjamin, for your kind words! We're thrilled to hear that Mary has made such a positive impact on your experience with us. Your feedback is greatly appreciated! Thank you, Heidi

gerald bader

May. 25, 2026

Agent Response

Thank you, Gerald, for your feedback and for being

Thank you, Gerald, for your feedback and for being a valued customer. We're glad to hear you had a positive experience with our agency. If you have any further questions or need assistance, feel free to reach out. Your trust in us is greatly appreciated! Thank you, Heidi

john giese

May. 22, 2026

Never heard back about continuing my insurance once I moved.

Agent Response

Hi John, I see we tried to reach you several times

Hi John, I see we tried to reach you several times. If we can be of any assistance, please call the office as we may have an incorrect number for you. Thank you, Heidi

victor morales

May. 12, 2026

It’s very nice,helpful and professional

Agent Response

Thank you, Victor, for your kind words! We're thri

Thank you, Victor, for your kind words! We're thrilled to hear that you found our service nice, helpful, and professional. Your satisfaction is our top priority, and we appreciate your feedback. Thank you, Heidi

heriberto marin

Apr. 29, 2026

Agent Response

Thank you, Heriberto, for your feedback and for be

Thank you, Heriberto, for your feedback and for being a valued customer. We're glad to hear about your positive experience with our insurance services. If you have any suggestions or further concerns, please feel free to reach out to HEIDIROWAN@allstate.com. Your trust is important to us. Thanks, Heidi

gerald lundin

Apr. 21, 2026

Agent Response

Thank you, Gerald, for your positive feedback! We'

Thank you, Gerald, for your positive feedback! We're thrilled to know you're satisfied with our services. As a valued customer, your trust in us is greatly appreciated. If you ever have any questions or need assistance, feel free to reach out. Thank you, Heidi

bryan hall

Apr. 21, 2026

Always take care of me when I need them.
Very helpful and kind always willing to help with any questions. Thank you

Agent Response

Thank you, Bryan, for your kind words and for bein

Thank you, Bryan, for your kind words and for being a valued customer. We're delighted to hear that our team has been helpful and attentive to your needs. Your trust and satisfaction are important to us. Thank you, Heidi

valentin bucio

Apr. 9, 2026

Agent Response

Thank you for sharing your feedback, Valentin. I n

Thank you for sharing your feedback, Valentin. I noticed you gave the office zero stars, but no explanation. We value your input and would like to address your concerns. My office will be reaching out to see if there is anything we can do to assist you. Your satisfaction is important to us. Thank you, Heidi

cheung leung

Apr. 4, 2026

good service

Agent Response

Thank you, Cheung, for your positive feedback! We'

Thank you, Cheung, for your positive feedback! We're thrilled to hear that you are satisfied with our service. Your trust and satisfaction are very important to us. If you ever need assistance, feel free to reach out. Thank you, Heidi

ronald ingram

Mar. 24, 2026

Too expensive for a senior driver

Agent Response

Thank you for sharing your feedback, Ronald. We un

Thank you for sharing your feedback, Ronald. We understand that pricing is an important factor, especially for senior drivers. Someone in my office will be reaching out shortly to look at options to reduce your rate. Your input is valuable to us. Thank you, Heidi

rosa hernandez

Mar. 11, 2026

Agent Response

Thank you, Rosa, for your feedback and for being a

Thank you, Rosa, for your feedback and for being a valued customer. We're glad to hear you had a positive experience with us. If you have any further questions or need assistance, please feel free to reach out to HEIDIROWAN@allstate.com. Your trust in us is greatly appreciated! Thank you, Heidi

cynthia kimber

Feb. 26, 2026

Agent Response

Thank you for your feedback, Cynthia. We appreciat

Thank you for your feedback, Cynthia. We appreciate your long-term trust in us. We always strive for five stars, so if there is anything we can do better, please reach out to HEIDIROWAN@allstate.com so we can assist you further. Thank you, Heidi

songhui kim

Feb. 21, 2026

Agent Response

Thank you, Songhui, for your positive feedback and

Thank you, Songhui, for your positive feedback and for being a valued customer of Heidi Rowan: Allstate Insurance. We're thrilled to hear that you had a great experience with us. Your trust in us is greatly appreciated! Thank you, Heidi

linda ray

Feb. 14, 2026

Agent Response

Thank you for your feedback, Linda. We appreciate

Thank you for your feedback, Linda. We appreciate your perspective and are committed to improving our services. If you have any specific concerns, please feel free to reach out to HEIDIROWAN@allstate.com. Your satisfaction is important to us. Thank you, Heidi

adam aschoff

Feb. 3, 2026

Agent Response

Thank you, Adam, for your positive feedback and fo

Thank you, Adam, for your positive feedback and for being a valued customer. We're glad to hear you're satisfied with our services. If you have any further questions or need assistance, please feel free to reach out to us. Thank you, Heidi

kyle baker

Jan. 16, 2026

I always get top tier service and communications from Mary Guerra. She is prompt, professional, and knowledgeable. S

I always get top tier service and communications from Mary Guerra. She is prompt, professional, and knowledgeable. She schedules call backs when i need them and always answers all inquiries with complete information

Agent Response

Thank you, Kyle, for your kind words and for being

Thank you, Kyle, for your kind words and for being a valued customer. We're thrilled to hear about your positive experience with Mary. Her dedication to providing prompt and professional service is truly appreciated. I appreciate you! Heidi

linda smith

Jan. 11, 2026

I have been a ten about Heidi but the cost of Allstate has me really concerned these days.

Agent Response

Thank you, Linda, for being a valued customer. We

Thank you, Linda, for being a valued customer. We understand your concerns about costs and appreciate your feedback. I will have someone reach out to offer a review, but please feel free to reach out to HEIDIROWAN@allstate.com to discuss your options as well. Your satisfaction is important to us. Thank you, Heidi

charles troy

Jan. 7, 2026

They provided the the best rates and have saved me money with the Drivewise app which I highly recommend and Heidi’s o

They provided the the best rates and have saved me money with the Drivewise app which I highly recommend and Heidi’s office is always available for any questions I may have I hope to have a long relationship with Allstate so 1-10 definitely a 10 for me. Thank you

Agent Response

Thank you, Charles, for your wonderful feedback an

Thank you, Charles, for your wonderful feedback and for being a valued customer! We're thrilled to hear that you're saving money with the Drivewise app and my office has been helpful. We look forward to continuing our relationship with you. Thank you, Heidi

Allstate Online Review Policy

Your Local Allstate Team

Laney Ortiz

Sales Manager

Yolanda Mann

Office Manager

Gina Seamons

Service Manager

Noe Lumbreras

Personal Financial Representative

Chantelle Hall

Customer Sales Agent

Sheila Kyles

Customer Service Agent, Team Lead

Amy Kelsey-Green

Licensed Customer Service Agent

Rudy Rowan

Agency Greeter

Deedra Martin

Licensed Sales Agent

Mary Guerra

Licensed Customer Service Agent

Johnathan Smith

Licensed Sales Agent

Makayla Jenson

Customer Service Agent

Moss Hatheway

Customer Service Agent

Frequently asked questions

What are your agency hours?

Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 5:30 PM
Thursday: 9:00 AM - 5:30 PM
Friday: 9:00 AM - 5:30 PM
Saturday: Closed
Sunday: Closed

Are you open on weekends?

Saturday: Closed
Sunday: Closed

Can I text your agency with questions?

Yes, we have text messaging services.

What languages do you speak?

We have staff members available who speak the following languages: English

Do you have more than one location?

No, this is our only location.

Heidi Rowan is insurance licensed in the state(s) of Oregon and Washington. If you do not reside in the state(s) of Oregon or Washington, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.

Check the background of this firm on FINRA's BrokerCheck website.

you're in good hands^®