Allstate Insurance Agent
Jessica J. Hernandez, Toledo, OH

1855 S Reynolds Rd,

Ste B

Toledo, OH 43614

Call

(419) 536-9000to quote by phone

Call

(419) 536-9000to quote by phone

Call

(419) 536-9000to quote by phone

Call

(419) 536-9000to quote by phone

Select a product to get a quote

Landlords & Hosts insurance

Motorcycle insurance

ATV insurance

Location Details

Office Hours

Day of the Week	Hours
Mon	Available by appointment9:00 AM - 5:00 PM
Tue	Available by appointment9:00 AM - 5:00 PM
Wed	Available by appointment9:00 AM - 5:00 PM
Thu	Available by appointment9:00 AM - 5:00 PM
Fri	Available by appointment9:00 AM - 5:00 PM
Sat	Available by appointment
Sun	Closed

After-hours appointments available.

Available 24/7 at

(419) 536-9000

1855 S Reynolds Rd,
Ste B
Toledo, OH 43614
US

Landmarks

We are located near the corner of Reynolds Rd and Glendale Ave - next to Olive Garden.

Areas Served

Toledo, Maumee, Perrysburg, Sylvania, Rossford, Waterville, Whitehouse, Monclova, Oregon, Bowling Green, Customers throughout Ohio & Michigan

Additional Contact

Fax: (833) 698-1348

Languages

English, Spanish

Social

Jessica J. Hernandez: Allstate Insurance

You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Insurance Agent: Jessica J. Hernandez

50 Years in Toledo. Still a Family Business.

Our Agency is a locally owned, family-operated Allstate agency in Toledo, Ohio, serving customers throughout Ohio and Michigan.

Insurance questions are welcome here. So are real conversations and a little laughter. Joseph J. Hernandez started our agency in 1976, and his daughter, Jessica, has carried on the family business since 2005. In 2026, we're celebrating 50 years of getting to know the people behind the policies.

Serving first responders, military members, veterans, and their families is especially meaningful to us. Jessica's husband is a Toledo police officer, and many members of her family have served in the military. We have immense appreciation for the people who serve our communities and our country, and for the families standing beside them.

Our licensed team members can help you explore car, home, and renters insurance in everyday language. Assistance is available in English and Spanish. We want to hear what's happening in your life and what matters to you. We take insurance seriously without taking ourselves too seriously.

Need a quote, have a question, or want to talk through your current insurance? Contact our Toledo office. We'd love to get to know you.

50 Years in Toledo. Still a Family Business.

Our Agency is a locally owned, family-operated Allstate agency in Toledo, Ohio, serving customers throughout Ohio and Michigan.

Need a quote, have a question, or want to talk through your current insurance? Contact our Toledo office. We'd love to get to know you.

Products we offer:

Car Insurance Agent in Toledo
Car Insurance Agent in Toledo
Helps protect you and your vehicle if you’re involved in a car accident. At a minimum, you’ll likely need bodily injury liability and property damage liability to meet state auto insurance coverage requirements and help protect your finances if you cause an accident that injures another driver or damages their property. We also offer underinsured motorist coverage to help with your expenses if you’re hit by a driver without insurance. If you’re looking for coverage to help protect your vehicle, you might want to consider collision coverage and comprehensive coverage, which help pay repair costs if your car is damaged in a covered loss. And, additional replacement protection coverages, like new car replacement coverage or loan/lease gap coverage help protect your investment in a brand-new car. I can help you choose a combination of coverages that fulfill state requirements and meet your needs. Give me a call to get a car insurance quote today!
get a quote
Home Insurance Agent in Toledo
Home Insurance Agent in Toledo
Helps provide protection for your house (dwelling) and your family’s liability as well as the things you own in and around your home such as “other structures” (detached garage, fence, etc.), your personal property (furniture, clothing, etc.) against covered perils such as fire, theft, wind/hail and more. Call me today for a homeowners insurance quote and I’ll help you get the protection your home needs and the savings you deserve with our money-saving discounts.
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Condo Insurance Agent in Toledo
Condo Insurance Agent in Toledo
Helps protect the portion of your condo, co-op or townhome you are responsible for (inside structure, permanent fixtures, cabinets, etc.) with dependable coverage. Condo policies are HO-6 compliant, and cover family liability and personal belongings against covered perils such as fire, theft, vandalism and more. Contact me today for a quote!
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Renters Insurance Agent in Toledo
Renters Insurance Agent in Toledo
Helps protect your personal belongings inside or outside your apartment from accidents such as, fire, theft, vandalism, and cover family liability. Give me call today to review what type of coverage makes sense for where you live and what you own.
get a quote
Landlords & Hosts Insurance Agent in Toledo
Landlords & Hosts Insurance Agent in Toledo
Helps protect the structure of your rental property, from covered accidents such as fire, wind/hail, vandalism and more. It also offers protection for the liability you might face as an owner. Let’s chat about the right coverage for your additional property!
get a quote
Motorcycle Insurance Agent in Toledo
Motorcycle Insurance Agent in Toledo
Our motorcycle policies include the basic coverage you may need, like liability coverage, which includes passenger liability coverage, and uninsured motorist coverage. You can further customize your motorcycle policy with collision coverage and comprehensive coverage to help protect your bike. And, if you have a customized ride, you can help protect your aftermarket gear with optional equipment coverage. Contact me to learn about motorcycle insurance discounts and to get started with a quote for a policy that fits your needs.
get a quote
Business Insurance Agent in Toledo
Business Insurance Agent in Toledo
Commercial insurance protects your small business, your livelihood. Instead of having one policy for your business personal property/building then another for the liability, a BOP combines both policies into one. In addition to these basic coverages, commerical insurance can be customized with additional protection to help cover more aspects of your business. I can help you tailor a policy to fit your small business’s needs. As a small business owner myself, I understand how important it is to protect what you’ve worked so hard to build. Call me for a free review of your current business policy and to learn more about insurance solutions to help protect you, your business, and your employees.
Life Insurance Agent in Toledo
Life Insurance Agent in Toledo
Protect the life you want, for those that matter most. A life insurance policy can help provide financial security for your loved ones by covering expenses like the mortgage, college tuition, and other everyday living costs. Call me today to learn about the different types of coverage Allstate offers.
ATV Insurance Agent in Toledo
ATV Insurance Agent in Toledo
Help protect yourself and your all-terrain vehicle against the unexpected. We offer bodily injury liability coverage and property damage liability coverage on your ATV insurance policy. If you injure someone else or damage their property while driving your ATV, liability coverage helps pay the other person’s medical or repair bills. If your ATV is damaged in a crash, collision coverage may help. Collision coverage for your ATV helps pay for repairs if you hit another object, such as a fence or a tree. Finally, you may want to consider comprehensive coverage for your ATV in case it’s stolen, vandalized or damaged by hail or fire. Give me a call to get a quote on an ATV insurance policy today!
get a quote
Boat Insurance Agent in Toledo
Boat Insurance Agent in Toledo
Helps cover your boat on and off the water. Watercraft liability coverage helps pay for another person’s expenses if you injure them or damage their property with your boat. If you’re injured in a boating accident, watercraft medical payments coverage helps pay for your medical bills. Need to repair damage to your boat after an accident? Property coverage for your boat helps cover a crash with another boat or object (like a pier or buoy). It also helps cover theft, vandalism or fire. Help protect your boat against these covered perils during the on- and off-season. We also offer additional coverage for things like your boat trailer, fishing equipment and even towing or fuel delivery when you’re stranded. Need a boat insurance quote? Give me a call today!

20+

Years of
Experience

30+

Years in the
Community

Your Local Allstate Team

Jessica Hernandez-Santibanez

Agency Owner

I’m Jessica, the second-generation owner of the agency. My office superpower is turning strangers into friends and friends into family. I’m compassionate, outgoing, and hilarious—although that last one is self-awarded! My dad founded our agency in 1976, and I’ve led it since 2005. I want you to feel comfortable asking questions and telling me what matters to you. Outside work, I’m cheering on my kids or watching Forensic Files. Again. And yes, I’ll probably remember your dog’s name.

Emily Davids

Operations Manager

I’m Emily, Operations Manager and the agency’s self-described “mini-Jessica.” I’m often the person our team turns to with claims questions, and I enjoy helping customers figure out their next step. I bring patience, an easygoing attitude, and a genuine desire to help. Outside work, I’m a cat-video enthusiast and a foodie who loves discovering new restaurants. A good vacation, a comedy movie, or time with my cat is my kind of downtime.

Amanda Barnes

Customer Service Professional

I’m Amanda, a Licensed Customer Service Professional and a travel lover who’s also a proud homebody. At work, I help with billing questions, clarify coverages, and assist Spanish-speaking customers. I want you to feel comfortable asking questions and understand what we’ve discussed. Outside work, I enjoy baking, home renovation projects, and laughing at animal videos and inside jokes with my sister. I love a good vacation, but coming home is pretty great, too.

Erica Hernandez-Snyder

New Business Professional

I’m Erica, a Licensed New Business Professional with a big personality and a well-stocked snack stash. I enjoy helping customers understand their options and feel comfortable asking questions. Around the office, I’m always up for a good joke. Outside work, I love family get-togethers, country concerts, reality TV, and ice cream. I was also a huge wrestling fan as a kid—action figures, T-shirts, and all. Bring your insurance questions. I’ll even share my snackies.

Branden Szegedi

New Business Insurance Professional

I’m Branden, a Licensed New Business Insurance Professional who brings good vibes, laughter, and encouragement to Hernandez Agency. I enjoy making insurance conversations easy to follow and helping you understand your coverage options. Outside work, I’m a dad of four who loves fishing, camping, golf, and family road trips. I’m also regularly cast as Godzilla when my son acts out his favorite monster movies. It’s a demanding role, but somebody has to do it.

Ellie Puckett

Customer Engagement Specialist

Allstate Insurance Agent Reviews

charles repp

Sep. 4, 2026

Agent Response

Thank you, Charles, for your positive feedback! We

Thank you, Charles, for your positive feedback! We're thrilled to hear that you had a great experience with our agency. Your trust and satisfaction mean a lot to us. If you ever need assistance, feel free to reach out.

robert eigensee

Aug. 29, 2026

satisfied

Agent Response

Robert, thank you for taking the time to leave us

Robert, thank you for taking the time to leave us a review! We’re happy to hear you were satisfied with your experience. At Hernandez Insurance Agency, we truly appreciate your business and are always looking for ways to better serve our customers. If there’s anything we could have done to improve your experience, we’d love to hear your feedback!

faye coleman

Jun. 30, 2026

Agent Response

Thank you, Faye, for your wonderful review! We're

Thank you, Faye, for your wonderful review! We're very happy to hear that you had a positive experience. Your trust and satisfaction mean the world to us, here at Hernandez Insurance agency. If you ever need assistance, feel free to reach out.

valarie campbell

Jun. 16, 2026

Agent Response

Thank you for being part of the Hernandez Insuranc

Thank you for being part of the Hernandez Insurance Agency family. We appreciate your business and are always here to help.

matthew enderburg

Jun. 15, 2026

Agent Response

Hi Matthew, thank you for sharing your feedback. W

Hi Matthew, thank you for sharing your feedback. We appreciate your perspective and are always looking to improve our services. If you have any specific concerns or suggestions, please feel free to reach out to our office. Your input is valuable to us.

randy seidletz

Jun. 12, 2026

Great. Too many emails after the sale.

Agent Response

Randy, thank you for your review. While some email

Randy, thank you for your review. While some emails from Hernandez Insurance Agency contain important billing and policy reminders, certain communications can be managed through your notification settings, within the Allstate Mobile App. We appreciate your feedback.

anthony lubas

Jun. 7, 2026

Friendly fast service

Agent Response

Thank you, Anthony, for your kind words! We're thr

Thank you, Anthony, for your kind words! We're thrilled to hear you enjoyed our friendly and fast service. Your satisfaction is our priority, and we appreciate your feedback. If you need anything else, feel free to reach out.

howard nicklin

Jun. 2, 2026

Agent Response

Thank you for your feedback and for choosing Herna

Thank you for your feedback and for choosing Hernandez Insurance Agency. We appreciate your trust and look forward to helping with your insurance needs.

sharalyn vansteenkiste

May. 16, 2026

Very good

Agent Response

Thank you for your kind feedback! We appreciate yo

Thank you for your kind feedback! We appreciate your support and are grateful you chose Hernandez Insurance Agency.

lori koepfer

May. 3, 2026

Agent Response

Thank you, Lori, for your positive feedback! We're

Thank you, Lori, for your positive feedback! We're happy to hear that you had a great experience with our agency. Your trust and satisfaction mean a lot to us. If you ever need assistance or have any questions, feel free to reach out!

crystal harris

Apr. 21, 2026

It’s very good. I feel that my family is protected and secure under all state. Thank you

Agent Response

Thank you, Crystal, for your wonderful feedback! W

Thank you, Crystal, for your wonderful feedback! We're thrilled to hear that you feel your family is protected and secure with us. Your trust means a lot, and we're here to continue providing the reliable service you expect.

erin m failor

Apr. 20, 2026

Not good. I was told one thing and then the opposite happened. Can someone please reach out to me?

mavis jackson

Apr. 15, 2026

Agent Response

Your feedback means a lot to all of us at Hernande

Your feedback means a lot to all of us at Hernandez Insurance Agency. Thank you for your support!

kathleen jurrus

Apr. 13, 2026

Agent Response

We sincerely appreciate your support and confidenc

We sincerely appreciate your support and confidence in Hernandez Insurance Agency.

hiram duran

Apr. 9, 2026

Great took some time put it fix

Agent Response

Thank you for your feedback! We’re glad we were

Thank you for your feedback! We’re glad we were able to get everything resolved for you, and we truly appreciate your patience throughout the process. The team at Hernandez Insurance Agency is always here to help.

paul ducat

Apr. 8, 2026

Never before have I had service so quickly when changing cars.

Agent Response

Thank you for sharing your experience. We’re hap

Thank you for sharing your experience. We’re happy we could make the process fast and easy for you at Hernandez Insurance Agency.

john vondeylen

Apr. 6, 2026

Agent Response

Thank you for taking the time to share your rating

Thank you for taking the time to share your rating. We appreciate your support at Hernandez Insurance Agency.

thomas gerschutz

Apr. 2, 2026

Agent Response

We sincerely appreciate your rating and your conti

We sincerely appreciate your rating and your continued trust in Hernandez Insurance Agency.

cotrell hamilton

Mar. 23, 2026

I personally feel that the rates are quite high.

Agent Response

We appreciate your honest input. We understand con

We appreciate your honest input. We understand concerns about pricing and are always happy to help review your coverage options at Hernandez Insurance Agency.

samuel cole

Mar. 21, 2026

Agent Response

We sincerely appreciate your support and trust in

We sincerely appreciate your support and trust in Hernandez Insurance Agency!

Allstate Online Review Policy

Your Local Allstate Team

Jessica Hernandez-Santibanez

Agency Owner

Emily Davids

Operations Manager

Amanda Barnes

Customer Service Professional

Erica Hernandez-Snyder

New Business Professional

Branden Szegedi

New Business Insurance Professional

Ellie Puckett

Customer Engagement Specialist

Frequently asked questions

What are your agency hours?

Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday:
Sunday: Closed

Are you open on weekends?

Saturday:
Sunday: Closed

Can I text your agency with questions?

Yes, we have text messaging services.

What languages do you speak?

We have staff members available who speak the following languages: English, Spanish

Do you have more than one location?

No, this is our only location.

Jessica J. Hernandez is insurance licensed in the state(s) of Michigan and Ohio. If you do not reside in the state(s) of Michigan or Ohio, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.

Check the background of this firm on FINRA's BrokerCheck website.

you're in good hands^®