Allstate Insurance Agent Jessica J. Hernandez

Allstate Insurance Agent 
Jessica J. HernandezToledo, OH

Elite Agent
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Location Details

Office Hours

Day of the WeekHours
MonAvailable by appointment9:00 AM - 5:00 PM
TueAvailable by appointment9:00 AM - 5:00 PM
WedAvailable by appointment9:00 AM - 5:00 PM
ThuAvailable by appointment9:00 AM - 5:00 PM
FriAvailable by appointment9:00 AM - 5:00 PM
SatAvailable by appointment
SunClosed
After-hours appointments available.
Available 24/7 at

1855 S Reynolds Rd,
Ste B
Toledo, OH 43614
US

Map of 1855 S Reynolds Rd in Toledo

Landmarks

We are located near the corner of Reynolds Rd and Glendale Ave - next to Olive Garden.

Areas Served

Toledo, Sylvania, Perrysburg, Maumee, Monclova, Waterville, Rossford, Ohio & Michigan

Additional Contact

Fax: (833) 698-1348

Languages

English, Spanish
Jessica J. Hernandez: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Insurance Agent: Jessica J. Hernandez

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Jessica J. Hernandez Toledo, OH

Welcome to Our Agency – Family-Owned, Locally Trusted, and Proudly Serving Ohio & Michigan



At our agency, we’re more than just your local Allstate agency — we’re your neighbors. As a family-owned and operated business, we’ve proudly served Ohio & Michigan communities for generations, helping individuals and families protect what matters most.



I’ve lived in the Toledo area all of my life. My husband and I raise our three children here, and we can’t imagine calling anywhere else home. My father, Joseph J. Hernandez, opened this agency in 1976 as the first Hispanic-owned Allstate agency in Ohio. Today, I’m honored to carry on his legacy, offering the same trusted service and personalized care our community has counted on for nearly 50 years.



We Are Not a Call Center


We’re not a faceless, billion-dollar corporation. We are real people, here in your neighborhood, ready to sit down with you, answer your questions, and build the kind of lasting relationship you deserve.



Our Services


We provide personalized insurance solutions across Ohio and Michigan, including:



  • Auto Insurance

  • Homeowners; Renters Insurance

  • Life Insurance

  • Business Insurance

  • Financial Services



Whether you’re buying your first car, helping protect your family’s home, or preparing for the future, our goal is to make insurance simple, clear, and tailored to your needs.



The Best Staff in the World — Seriously.


One of the things I’m most proud of is our incredible team. I truly believe I have the best staff in the world — kind, knowledgeable, and always willing to go the extra mile. We also offer services in both English and Spanish, so customers feel welcome and supported.



We’re Deeply Rooted in the Community


We don’t just work here — we live here, and we give back. Our commitment goes beyond policies — it’s about building relationships, supporting the community, and helping you make informed financial decisions for a stronger future.



Let’s Get Started!


If you're looking for friendly, experienced insurance help from a team that truly cares, give us a call or stop by our office in Toledo. We're here to listen, review your options, and help you choose the right coverage — with no pressure and no scripts.

Welcome to Our Agency – Family-Owned, Locally Trusted, and Proudly Serving Ohio & Michigan



At our agency, we’re more than just your local Allstate agency — we’re your neighbors. As a family-owned and operated business, we’ve proudly served Ohio & Michigan communities for generations, helping individuals and families protect what matters most.



I’ve lived in the Toledo area all of my life. My husband and I raise our three children here, and we can’t imagine calling anywhere else home. My father, Joseph J. Hernandez, opened this agency in 1976 as the first Hispanic-owned Allstate agency in Ohio. Today, I’m honored to carry on his legacy, offering the same trusted service and personalized care our community has counted on for nearly 50 years.



We Are Not a Call Center


We’re not a faceless, billion-dollar corporation. We are real people, here in your neighborhood, ready to sit down with you, answer your questions, and build the kind of lasting relationship you deserve.



Our Services


We provide personalized insurance solutions across Ohio and Michigan, including:



  • Auto Insurance

  • Homeowners; Renters Insurance

  • Life Insurance

  • Business Insurance

  • Financial Services



Whether you’re buying your first car, helping protect your family’s home, or preparing for the future, our goal is to make insurance simple, clear, and tailored to your needs.



The Best Staff in the World — Seriously.


One of the things I’m most proud of is our incredible team. I truly believe I have the best staff in the world — kind, knowledgeable, and always willing to go the extra mile. We also offer services in both English and Spanish, so customers feel welcome and supported.



We’re Deeply Rooted in the Community


We don’t just work here — we live here, and we give back. Our commitment goes beyond policies — it’s about building relationships, supporting the community, and helping you make informed financial decisions for a stronger future.



Let’s Get Started!


If you're looking for friendly, experienced insurance help from a team that truly cares, give us a call or stop by our office in Toledo. We're here to listen, review your options, and help you choose the right coverage — with no pressure and no scripts.

Products we offer:

30+
Years of
Experience
30+
Years in the
Community
Elite Agent
Bachelor Of Science-Bowling Green State University
Medical Degree-Medical College of Ohio
Honor Ring-3 years

Your Local Allstate Team

Allstate Insurance Agent Reviews

Rating 4.0
Photo of agent
Agent Response
Thank you for your feedback and for choosing Herna
Thank you for your feedback and for choosing Hernandez Insurance Agency. We appreciate your trust and look forward to helping with your insurance needs.
Rating 5.0
Very good
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Agent Response
Thank you for your kind feedback! We appreciate yo
Thank you for your kind feedback! We appreciate your support and are grateful you chose Hernandez Insurance Agency.
Rating 5.0
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Agent Response
Thank you, Lori, for your positive feedback! We're
Thank you, Lori, for your positive feedback! We're happy to hear that you had a great experience with our agency. Your trust and satisfaction mean a lot to us. If you ever need assistance or have any questions, feel free to reach out!
Rating 5.0
It’s very good. I feel that my family is protected and secure under all state. Thank you
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Agent Response
Thank you, Crystal, for your wonderful feedback! W
Thank you, Crystal, for your wonderful feedback! We're thrilled to hear that you feel your family is protected and secure with us. Your trust means a lot, and we're here to continue providing the reliable service you expect.
Rating 0.0
Not good. I was told one thing and then the opposite happened. Can someone please reach out to me?
Rating 5.0
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Agent Response
Your feedback means a lot to all of us at Hernande
Your feedback means a lot to all of us at Hernandez Insurance Agency. Thank you for your support!
Rating 5.0
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Agent Response
We sincerely appreciate your support and confidenc
We sincerely appreciate your support and confidence in Hernandez Insurance Agency.
Rating 5.0
Great took some time put it fix
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Agent Response
Thank you for your feedback! We’re glad we were
Thank you for your feedback! We’re glad we were able to get everything resolved for you, and we truly appreciate your patience throughout the process. The team at Hernandez Insurance Agency is always here to help.
Rating 5.0
Never before have I had service so quickly when changing cars.
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Agent Response
Thank you for sharing your experience. We’re hap
Thank you for sharing your experience. We’re happy we could make the process fast and easy for you at Hernandez Insurance Agency.
Rating 5.0
Photo of agent
Agent Response
Thank you for taking the time to share your rating
Thank you for taking the time to share your rating. We appreciate your support at Hernandez Insurance Agency.
Rating 5.0
Photo of agent
Agent Response
We sincerely appreciate your rating and your conti
We sincerely appreciate your rating and your continued trust in Hernandez Insurance Agency.
Rating 3.5
I personally feel that the rates are quite high.
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Agent Response
We appreciate your honest input. We understand con
We appreciate your honest input. We understand concerns about pricing and are always happy to help review your coverage options at Hernandez Insurance Agency.
Rating 5.0
Photo of agent
Agent Response
We sincerely appreciate your support and trust in
We sincerely appreciate your support and trust in Hernandez Insurance Agency!
Rating 4.0
I think my experience has been pretty normal. Nothing above or beyond what is expected.
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Agent Response
Thank you for your honest feedback. We’ll contin
Thank you for your honest feedback. We’ll continue working to provide an even better experience at Hernandez Insurance Agency. If you have any suggestions for improvement, feel free to reach out to us.
Rating 5.0
It's feel really good
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Agent Response
Thank you, Shanna! We’re so glad to hear that, i
Thank you, Shanna! We’re so glad to hear that, it means a lot to all of us at Hernandez Insurance Agency.
Rating 4.5
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Agent Response
Thank you for your support! We’re proud to serve
Thank you for your support! We’re proud to serve you at Hernandez Insurance Agency.
Rating 4.0
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Agent Response
Your support means so much to us. Thank you for be
Your support means so much to us. Thank you for being part of the Hernandez Insurance Agency family!
Rating 2.5
Still waiting on business insurance quote.....
Rating 3.0
I was very disappointed when they denied my claim. We had a huge lightning bolt hit very near the house which caused a p
I was very disappointed when they denied my claim. We had a huge lightning bolt hit very near the house which caused a power surge and knocked out my washer, my water heater and my garage door opener. I was in contact with the adjustor for several days and she never told me to keep the old appliances. This happened on a Thursday nig.and I was without them all weekend and part of the following week. I had to have hot water and I could not lift the garage door manually. I took pictures of appliances and got estimate for replacing appliances with a description of damages and causes. Now they tell me the claim is denied because the appliances aren’t here. I told them where they were but they said that if they aren’t here the claim is denied. I can’t afford to just go out and buy three new appliances so at least one will have to go back. Very disappointing. I have been told that insurance companies hire people to
not pay a claim and I can see that now. They want you to pay them every month but they don’t want to pay you when you need it. Very disappointing.
not pay a claim, not
Rating 1.5
Expensive
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Agent Response
Thank you for sharing your thoughts. We understand
Thank you for sharing your thoughts. We understand budget concerns and are here to help with any policy review at Hernandez Insurance Agency.

Your Local Allstate Team

Frequently asked questions

What are your agency hours?
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday:
Sunday: Closed
Are you open on weekends?
Saturday:
Sunday: Closed
Can I text your agency with questions?
Yes, we have text messaging services.
What languages do you speak?
We have staff members available who speak the following languages: English, Spanish
Do you have more than one location?
No, this is our only location.
Jessica J. Hernandez is insurance licensed in the state(s) of Michigan and Ohio. If you do not reside in the state(s) of Michigan or Ohio, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.

Check the background of this firm on FINRA's BrokerCheck website.
you're in good hands®