Allstate Insurance Agent Josue Charles

Allstate Insurance Agent 
Josue CharlesMarietta, GA

Board Certified in Asset Allocation (BCAA)
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Location Details

Office Hours

Day of the WeekHours
Mon9:00 AM - 7:00 PM
Tue9:00 AM - 7:00 PM
Wed9:00 AM - 7:00 PM
Thu9:00 AM - 7:00 PM
Fri9:00 AM - 7:00 PM
Sat9:00 AM - 4:00 PM
SunClosed
Available 24/7 at

1339 Canton Rd,
Ste D
Marietta, GA 30066
US

Map of 1339 Canton Rd in Marietta

Areas Served

Marietta

Additional Contact

Languages

English, Creole, Spanish, French
Josue Charles: Allstate Insurance

Local Allstate Insurance Agent: Josue Charles

Photo gallery preview
Photo gallery preview

I’ve gotten to know many local families as an Allstate agent in Marietta. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I know what life is like here in Marietta – that you choose your car and your home to fit your lifestyle and your budget. I also know how important it is to do the same when it comes to insurance. I look forward to getting to know you and helping you to find the solutions that meet your needs.

Part of what I like best about my job is that I can offer customers options for a wide variety of coverage and services. You can depend on me to help you look at the big picture.

I’m committed to helping Marietta residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I’m available to answer your questions. If you’re already a customer, I’m ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call me today.

I’ve gotten to know many local families as an Allstate agent in Marietta. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I know what life is like here in Marietta – that you choose your car and your home to fit your lifestyle and your budget. I also know how important it is to do the same when it comes to insurance. I look forward to getting to know you and helping you to find the solutions that meet your needs.

Part of what I like best about my job is that I can offer customers options for a wide variety of coverage and services. You can depend on me to help you look at the big picture.

I’m committed to helping Marietta residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I’m available to answer your questions. If you’re already a customer, I’m ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call me today.

Products we offer:

Bachelor Of Arts-Thomas Edison State University
Agency Achievement Award-2 years

Allstate Insurance Agent Reviews

Rating 3.5
Rating 4.5
I guess it was okay. The only thing is that we started with Allstate here in Snellville and it changed to Marietta. We d
I guess it was okay. The only thing is that we started with Allstate here in Snellville and it changed to Marietta. We don’t know how to do everything with so much technology and would like to ask people in person sometimes.
Photo of agent
Agent Response
Thank you for sharing your experience and for bein
Thank you for sharing your experience and for being a valued customer. We understand the challenges with technology and sincerely appreciate your feedback. If you have any questions or need assistance, please reach out to josuecharles@allstate.com or call our office at 770-576-1288. We’re here to help and happy to assist.
Rating 5.0
Professional and personable staff.
Rating 4.0
Rating 5.0
Rating 5.0
My experience with your insurance agency was professional and courteous.
Rating 2.5
As long as no claims are mad
Rating 4.5
Rating 2.5
Rating 1.0
Rating 5.0
Rating 5.0
I feel very confident with the current coverage that I have with car and home.
Rating 5.0
Rating 4.5
ok
Rating 5.0
Great with the agent we have
Rating 4.5
Rating 2.0
Rating 4.5
Rating 0.0
The middle finger
Photo of agent
Agent Response
Hi Felix, Thank you for sharing your feedback, an
Hi Felix,

Thank you for sharing your feedback, and I’m truly sorry to hear about the situation you and your wife experienced. We understand how frustrating this must be, and we want to clarify a few points to ensure transparency.

As part of our policy agreement, it’s the policyholder’s responsibility to disclose all vehicles owned or regularly used in the household. This ensures that you’re fully covered in situations like the one you described. The only exception would be if the vehicle was insured under a different carrier, but in this case, it appears the vehicle was not listed on any policy at the time of the incident.

During your welcome call, we reviewed your policy in detail and provided an opportunity to disclose all vehicles and drivers in your household. Unfortunately, the vehicle in question was not disclosed at that time, nor was it added to your policy until after the incident occurred. As insurance agents, we are obligated to follow the laws and regulations set by the state of Georgia, which require all vehicles and drivers to be properly insured.

We understand that mistakes can happen, and we’re here to help you avoid similar issues in the future. If you’d like, we’d be happy to review your policy with you to ensure all vehicles and drivers are properly covered moving forward.

Again, we apologize for the inconvenience this has caused, and we’re here to assist you in any way we can. Please feel free to reach out to us directly at [phone number/email] so we can discuss this further and work toward a resolution.

Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust.
Rating 4.5

Frequently asked questions

What are your agency hours?
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 4:00 PM
Sunday: Closed
Are you open on weekends?
Saturday: 9:00 AM - 4:00 PM
Sunday: Closed
Can I text your agency with questions?
No, we do not have text messaging services.
What languages do you speak?
We have staff members available who speak the following languages: Creole, English, Spanish, French
Do you have more than one location?
No, this is our only location.
Josue Charles is insurance licensed in the state(s) of Georgia. If you do not reside in the state(s) of Georgia, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

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