Allstate Insurance Agent
Kelly Peters, Battle Creek, MI

928 Columbia Ave W,

Ste B

Battle Creek, MI 49015

Call

(269) 965-2243to quote by phone

Call

(269) 965-2243to quote by phone

Call

(269) 965-2243to quote by phone

Call

(269) 965-2243to quote by phone

Select a product to get a quote

Motorcycle insurance

ATV insurance

Location Details

Office Hours

Day of the Week	Hours
Mon	9:00 AM - 5:00 PM
Tue	9:00 AM - 5:00 PM
Wed	9:00 AM - 5:00 PM
Thu	9:00 AM - 5:00 PM
Fri	9:00 AM - 5:00 PM
Sat	Available by appointment
Sun	Closed

After-hours appointments available.

Available 24/7 at

(269) 965-2243

928 Columbia Ave W,
Ste B
Battle Creek, MI 49015
US

Map of 928 Columbia Ave W in Battle Creek

Landmarks

We are located next to Continental Bakery off Columbia Ave in Battle Creek

4031 W Main St,

Ste 300

Kalamazoo, MI 49006

Areas Served

Battle Creek, Kalamazoo, Jackson, Galesburg, Richland, Grand Rapids

Languages

English

Social

Link to Facebook

Kelly Peters: Allstate Insurance

You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Insurance Agent: Kelly Peters

I’ve gotten to know many local families as an Allstate agent in Battle Creek. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I know what life is like here in Battle Creek – that you choose your car and your home to fit your lifestyle and your budget. I also know how important it is to do the same when it comes to insurance. I look forward to getting to know you and helping you to find the solutions that meet your needs.

Part of what I like best about my job is that I can offer customers options for a wide variety of coverage and services. You can depend on me to help you look at the big picture.

I’m committed to helping Battle Creek residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I’m available to answer your questions. If you’re already a customer, I’m ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call me today.

Part of what I like best about my job is that I can offer customers options for a wide variety of coverage and services. You can depend on me to help you look at the big picture.

Products we offer:

Car Insurance Agent in Battle Creek
Car Insurance Agent in Battle Creek
Helps protect you and your vehicle if you’re involved in a car accident. At a minimum, you’ll likely need bodily injury liability and property damage liability to meet state auto insurance coverage requirements and help protect your finances if you cause an accident that injures another driver or damages their property. We also offer uninsured motorist coverage to help with your expenses if you’re hit by a driver without insurance. If you’re looking for coverage to help protect your vehicle, you might want to consider collision coverage and comprehensive coverage, which help pay repair costs if your car is damaged in a covered loss. And, optional coverages, like new car replacement coverage or loan/lease gap coverage help protect your investment in a brand-new car. I can help you choose a combination of coverages that fulfill state requirements and meet your needs. Give me a call to get a car insurance quote today!
get a quote
Home Insurance Agent in Battle Creek
Home Insurance Agent in Battle Creek
Helps provide protection for your house (dwelling) and your family’s liability as well as the things you own in and around your home such as “other structures” (detached garage, fence, etc.), your personal property (furniture, clothing, etc.) against covered perils such as fire, theft, wind/hail and more. Call me today for a homeowners insurance quote and I’ll help you get the protection your home needs and the savings you deserve with our money-saving discounts.
get a quote
Condo Insurance Agent in Battle Creek
Condo Insurance Agent in Battle Creek
Helps protect the portion of your condo, co-op or townhome for which you are responsible for (inside structure, permanent fixtures, cabinets, etc.) with dependable coverage. Condo policies are HO-6 compliant, and cover family liability and personal belongings against covered perils such as fire, theft, vandalism and more. Contact me today for a quote!
get a quote
Renters Insurance Agent in Battle Creek
Renters Insurance Agent in Battle Creek
Helps protect your personal belongings inside or outside your apartment from accidents such as, fire, theft, vandalism, and cover family liability. Give me call today to review what type of coverage makes sense for where you live and what you own.
get a quote
Landlords & Hosts Insurance Agent in Battle Creek
Landlords & Hosts Insurance Agent in Battle Creek
Helps protect the structure of your rental property, from covered accidents such as fire, wind/hail, vandalism and more. It also offers protection for the liability you might face as an owner. Let’s chat about the right coverage for your additional property!
Motorcycle Insurance Agent in Battle Creek
Motorcycle Insurance Agent in Battle Creek
Our motorcycle policies include the basic coverage you may need, like liability coverage, which includes passenger liability coverage and uninsured motorist coverage. You can further customize your motorcycle policy with collision coverage and comprehensive coverage to help protect your bike. And, if you have a customized ride, you can help protect your aftermarket gear with optional equipment coverage. Contact me to learn about motorcycle insurance discounts and to get started with a quote for a policy that fits your needs.
get a quote
Business Insurance Agent in Battle Creek
Business Insurance Agent in Battle Creek
Allstate Business Insurance protects your business in ways other insurance might not. A business owners policy (BOP) usually includes three common types of coverage to help protect you and your small business: property coverage, general liability coverage and business interruption coverage. In addition to these basic coverages, the Allstate Business Owners Policy can be customized with additional protection to help cover more aspects of your business. I can help you tailor a policy to fit your small business’s needs. As a small business owner myself, I understand how important it is to protect what you’ve worked so hard to build. Call me for a free review of your current business policy and to learn more about insurance solutions to help protect you, your business and your employees.
Life Insurance Agent in Battle Creek
Life Insurance Agent in Battle Creek
Protect the life you want, for those that matter most. A life insurance policy can help provide financial security for your loved ones by covering expenses like the mortgage, college tuition, and other everyday living costs. Call me today to learn about the different types of coverage Allstate offers.
ATV Insurance Agent in Battle Creek
ATV Insurance Agent in Battle Creek
Help protect yourself and your all-terrain vehicle against the unexpected. We offer bodily injury liability coverage and property damage liability coverage on your ATV insurance policy. If you injure someone else or damage their property while driving your ATV, liability coverage helps pay the other person’s medical or repair bills. If your ATV is damaged in a crash, collision coverage may help. Collision coverage for your ATV helps pay for repairs if you hit another object, such as a fence or a tree. Finally, you may want to consider comprehensive coverage for your ATV in case it’s stolen, vandalized or damaged by hail or fire. Give me a call to get a quote on an ATV insurance policy today!
get a quote
Boat Insurance Agent in Battle Creek
Boat Insurance Agent in Battle Creek
Helps cover your boat on and off the water. Watercraft liability coverage helps pay for another person’s expenses if you injure them or damage their property with your boat. If you’re injured in a boating accident, watercraft medical payments coverage helps pay for your medical bills. Need to repair damage to your boat after an accident? Property coverage for your boat helps cover a crash with another boat or object (like a pier or buoy). It also helps cover theft, vandalism or fire. Help protect your boat against these covered perils during the on- and off-season. We also offer additional coverage for things like your boat trailer, fishing equipment and even towing or fuel delivery when you’re stranded. Need a boat insurance quote? Give me a call today!

10+

Years of
Experience

10+

Years in the
Community

Your Local Allstate Team

Tracy Ican

Customer Support Specialist

I’ve proudly called Kalamazoo home for more than half my life after graduating from Western Michigan University. Go Broncos. I’ve lived and raised my two children in the Parchment School District and have deep roots in this community I love.

My journey in the insurance industry began back in September of 1999. Quite by chance after applying for what I thought would be a simple receptionist position. What started as a job quickly grew into a lifelong career and passion. I truly enjoy helping others, getting to know customers, and hearing the stories that make each person unique. For me, exceptional customer service goes far beyond the basics, it’s about genuine connection, trust, and care.

Outside of work, I love volunteering in local schools and around the community. Giving back has always been a core value in my family, and I’ve made it a priority to teach my children that contributing to your community benefits everyone.

My happy place is Lake Michigan. You’ll often find me there on weekends, or even on the occasional Tuesday evening after work, taking in the beauty of a sunset over the water.

Lauren Bush

Customer Support Specialist

Lauren plays an essential role in delivering the outstanding service that our agency is known for. As a dedicated Customer Support Specialist, she helps every customer receive prompt, friendly, and knowledgeable assistance, whether it’s answering coverage questions, processing policy updates, or guiding customers through the claims process with care and confidence.

Outside the office, Lauren enjoys spending time with her family and exploring the beautiful state of Michigan alongside her daughter. She is also active in her church and local community, reflecting the same compassion and commitment she brings to her work each day.

Sarah Brooks

Customer Support Specialist

Sarah plays an essential role in delivering the outstanding service that customers have come to expect from our agency. As a dedicated Customer Support Specialist, she is committed to making every interaction smooth, helpful, and positive. Whether she’s answering coverage questions, assisting with policy updates, or guiding customers through the claims process, Sarah provides prompt, friendly, and knowledgeable support every step of the way.

Her attention to detail and genuine care for people helps see that customers feel confident, informed, and truly supported when it comes to their insurance needs.

Outside of the office, Sarah enjoys spending quality time with her family and proudly embraces life as a ju-jitsu mom. Originally from the Gulf Coast, she loves celebrating Mardi Gras and everything that Mobile, Alabama has to offer. When she’s not cheering from the stands, you can often find her enjoying long, relaxing days at the beach with her toes in the sand.

Jayme Bracy

Sales Manager

With over 15 years of experience in the insurance industry, I have a proven track record of helping customers build a secure future. A native of Michigan, I began my career representing Allstate and developed a passion for guiding customers through the intricacies of insurance policies. I am dedicated to providing personalized service, helping see customers clearly understands their options. Outside of work, I enjoy supporting local sports, especially the Michigan State Spartans, and pursuing my hobby of riding and showing horses with my daughter.

Jaime Beene

License Sales Professional

With a deep love for her home state of Michigan, Jaime brings a heartfelt commitment to her role as an insurance agent. She is dedicated to helping customers navigate their coverage options, helping see they have the right protection for their peace of mind. Her commitment to her community is matched only by her dedication to her family. In her free time, she and her husband and son enjoy camping and other adventures in nature, including attending local train shows.

Heidi Mullen

License Sales Professional

Heidi is a dedicated Licensed Sales Professional committed to helping customers find insurance coverage that fits their unique needs and protects what matters most. With a strong focus on knowledge, Heidi takes pride in guiding customers through their options and making the insurance process clear, simple, and personalized. Her goal is to help every customer feel confident and well-protected with the right coverage choices in place.

Outside of the office, Heidi enjoys spending quality time with her family, who are truly her pride and joy. Whether it’s making memories together or supporting their activities, family time is what she values most.

Allstate Insurance Agent Reviews

curtis knight

Apr. 29, 2026

suzhou huang

Apr. 24, 2026

cliff reedy

Apr. 16, 2026

I’ve been very happy with the service that Kelly has given us for our auto and homeowner insurance needs.

Agent Response

Thank you, Cliff, for your kind words and for bein

Thank you, Cliff, for your kind words and for being a valued customer. We're thrilled to hear that you're happy with the service Kelly has provided for your auto and homeowner insurance needs. Your satisfaction is our priority!

judy roberson

Mar. 21, 2026

Agent Response

Thank you, Judy, for your positive feedback! We're

Thank you, Judy, for your positive feedback! We're thrilled to hear that you're satisfied with our services. As a valued customer, your trust means a lot to us. If you ever need assistance, feel free to reach out.

brian charles

Mar. 20, 2026

Agent Response

Thank you, Brian, for your positive feedback! We'r

Thank you, Brian, for your positive feedback! We're delighted to know you're satisfied with our auto and home insurance services. Your trust and support as a valued customer mean a lot to us. If you ever need assistance, feel free to reach out.

christi hudson

Mar. 17, 2026

Agent Response

Thank you for your terrific rating! We're thrilled

Thank you for your terrific rating! We're thrilled to hear about your outstanding experience with us. Your trust and satisfaction are our top priorities. If you ever need assistance, feel free to reach out.

simon beale

Feb. 26, 2026

All of the staff at Kelly’s office have been super friendly and helpful, Jaime and Lauren in particular. I switched to

All of the staff at Kelly’s office have been super friendly and helpful, Jaime and Lauren in particular. I switched to Allstate a year ago and I’m delighted with the service levels.

martell welch

Feb. 25, 2026

arlene lahr

Feb. 12, 2026

Awesome

ray collins

Feb. 7, 2026

No problems, but I've only been with Allstate one year. I'll be happy if after the first year there is no sufficient rat

No problems, but I've only been with Allstate one year. I'll be happy if after the first year there is no sufficient rate increase. iykyk

christine sabin

Feb. 6, 2026

lori james

Feb. 3, 2026

jaime beene

Jan. 25, 2026

debrorah collmenter

Jan. 19, 2026

robert muir

Jan. 16, 2026

david black

Jan. 10, 2026

Helpful and very pleasant.

nicole fairbanks

Dec. 25, 2025

betty everest

Dec. 17, 2025

Always very pleased, all questions answered, and I don't hesitate to call if I have a question!

victor howard

Dec. 12, 2025

It was satisfactory.

norma landstra

Dec. 3, 2025

Allstate Online Review Policy

Your Local Allstate Team

Tracy Ican

Customer Support Specialist

Lauren Bush

Customer Support Specialist

Sarah Brooks

Customer Support Specialist

Jayme Bracy

Sales Manager

Jaime Beene

License Sales Professional

Heidi Mullen

License Sales Professional

Frequently asked questions

What are your agency hours?

Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday:
Sunday: Closed

Are you open on weekends?

Saturday:
Sunday: Closed

Can I text your agency with questions?

No, we do not have text messaging services.

What languages do you speak?

We have staff members available who speak the following languages: English

Do you have more than one location?

4031 W Main St, Kalamazoo, MI

Kelly Peters is insurance licensed in the state(s) of Michigan. If you do not reside in the state(s) of Michigan, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.

Check the background of this firm on FINRA's BrokerCheck website.

you're in good hands^®