Allstate Insurance Agent
LUCRETIA ELLIOTT, Louisville, KY

1923 Woodbourne Ave

Louisville, KY 40205

Call

(502) 454-0082to quote by phone

Call

(502) 454-0082to quote by phone

Call

(502) 454-0082to quote by phone

Call

(502) 454-0082to quote by phone

Select a product to get a quote

Auto insurance

Home insurance

Renters insurance

Landlords & Hosts insurance

Motorcycle insurance

ATV insurance

Location Details

Office Hours

Day of the Week	Hours
Mon	8:30 AM - 5:30 PM
Tue	8:30 AM - 5:30 PM
Wed	8:30 AM - 5:30 PM
Thu	8:30 AM - 5:30 PM
Fri	9:00 AM - 5:00 PM
Sat	Available by appointment
Sun	Closed

After-hours appointments available.

Available 24/7 at

(502) 454-0082

1923 Woodbourne Ave
Louisville, KY 40205
US

Map of 1923 Woodbourne Ave in Louisville

Landmarks

Tommy Rooter next door

Areas Served

Louisville, Kentucky, Indiana

Languages

English

LUCRETIA ELLIOTT: Allstate Insurance

Local Allstate Insurance Agent: LUCRETIA ELLIOTT

In March 2026, I was honored to become the owner of this Agency, continuing the legacy established by the agency's previous owner while building an even stronger future for the individuals, families, and business owners we serve. My team and I are committed to carrying that tradition forward through honest information, personalized service, and genuine care for every customer.

To me, insurance is about more than policies. It's about helping people prepare for life's unexpected moments and giving them confidence that they have the right protection in place. Whether you're looking for auto, home, life, business, or other insurance solutions, my goal is to help see that you feel informed, supported, and valued every step of the way.

As we begin this new chapter, I am proud to continue serving the Louisville community with the same dedication and integrity that have defined this agency for years. I look forward to building lasting relationships and earning the trust of every customer who walks through our doors.

Whether you're shopping for new coverage, reviewing your current policies, or simply have questions about your insurance, my team and I are here to help. We invite you to call, email, or stop by our Louisville office to see how we can help protect what matters most to you.

Products we offer:

Car Insurance Agent in Louisville
Car Insurance Agent in Louisville
Helps protect you and your vehicle if you’re involved in a car accident. At a minimum, you’ll likely need bodily injury liability and property damage liability to meet state auto insurance coverage requirements and help protect your finances if you cause an accident that injures another driver or damages their property. We also offer underinsured motorist coverage to help with your expenses if you’re hit by a driver without insurance. If you’re looking for coverage to help protect your vehicle, you might want to consider collision coverage and comprehensive coverage, which help pay repair costs if your car is damaged in a covered loss. And, additional replacement protection coverages, like new car replacement coverage or loan/lease gap coverage help protect your investment in a brand-new car. I can help you choose a combination of coverages that fulfill state requirements and meet your needs. Give me a call to get a car insurance quote today!
get a quote
Home Insurance Agent in Louisville
Home Insurance Agent in Louisville
Helps provide protection for your house (dwelling) and your family’s liability as well as the things you own in and around your home such as “other structures” (detached garage, fence, etc.), your personal property (furniture, clothing, etc.) against covered perils such as fire, theft, wind/hail and more. Call me today for a homeowners insurance quote and I’ll help you get the protection your home needs and the savings you deserve with our money-saving discounts.
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Condo Insurance Agent in Louisville
Condo Insurance Agent in Louisville
Helps protect the portion of your condo, co-op or townhome you are responsible for (inside structure, permanent fixtures, cabinets, etc.) with dependable coverage. Condo policies are HO-6 compliant, and cover family liability and personal belongings against covered perils such as fire, theft, vandalism and more. Contact me today for a quote!
Renters Insurance Agent in Louisville
Renters Insurance Agent in Louisville
Helps protect your personal belongings inside or outside your apartment from accidents such as, fire, theft, vandalism, and cover family liability. Give me call today to review what type of coverage makes sense for where you live and what you own.
get a quote
Landlords & Hosts Insurance Agent in Louisville
Landlords & Hosts Insurance Agent in Louisville
Helps protect the structure of your rental property, from covered accidents such as fire, wind/hail, vandalism and more. It also offers protection for the liability you might face as an owner. Let’s chat about the right coverage for your additional property!
get a quote
Motorcycle Insurance Agent in Louisville
Motorcycle Insurance Agent in Louisville
Our motorcycle policies include the basic coverage you may need, like liability coverage, which includes passenger liability coverage, and uninsured motorist coverage. You can further customize your motorcycle policy with collision coverage and comprehensive coverage to help protect your bike. And, if you have a customized ride, you can help protect your aftermarket gear with optional equipment coverage. Contact me to learn about motorcycle insurance discounts and to get started with a quote for a policy that fits your needs.
get a quote
Business Insurance Agent in Louisville
Business Insurance Agent in Louisville
Commercial insurance protects your small business, your livelihood. Instead of having one policy for your business personal property/building then another for the liability, a BOP combines both policies into one. In addition to these basic coverages, commerical insurance can be customized with additional protection to help cover more aspects of your business. I can help you tailor a policy to fit your small business’s needs. As a small business owner myself, I understand how important it is to protect what you’ve worked so hard to build. Call me for a free review of your current business policy and to learn more about insurance solutions to help protect you, your business, and your employees.
Life Insurance Agent in Louisville
Life Insurance Agent in Louisville
Protect the life you want, for those that matter most. A life insurance policy can help provide financial security for your loved ones by covering expenses like the mortgage, college tuition, and other everyday living costs. Call me today to learn about the different types of coverage Allstate offers.
ATV Insurance Agent in Louisville
ATV Insurance Agent in Louisville
Help protect yourself and your all-terrain vehicle against the unexpected. We offer bodily injury liability coverage and property damage liability coverage on your ATV insurance policy. If you injure someone else or damage their property while driving your ATV, liability coverage helps pay the other person’s medical or repair bills. If your ATV is damaged in a crash, collision coverage may help. Collision coverage for your ATV helps pay for repairs if you hit another object, such as a fence or a tree. Finally, you may want to consider comprehensive coverage for your ATV in case it’s stolen, vandalized or damaged by hail or fire. Give me a call to get a quote on an ATV insurance policy today!
get a quote
Boat Insurance Agent in Louisville
Boat Insurance Agent in Louisville
Helps cover your boat on and off the water. Watercraft liability coverage helps pay for another person’s expenses if you injure them or damage their property with your boat. If you’re injured in a boating accident, watercraft medical payments coverage helps pay for your medical bills. Need to repair damage to your boat after an accident? Property coverage for your boat helps cover a crash with another boat or object (like a pier or buoy). It also helps cover theft, vandalism or fire. Help protect your boat against these covered perils during the on- and off-season. We also offer additional coverage for things like your boat trailer, fishing equipment and even towing or fuel delivery when you’re stranded. Need a boat insurance quote? Give me a call today!

20+

Years in the
Community

Your Local Allstate Team

Lucretia Elliott

Agency Owner

With 20 years of service in the insurance industry, Lucretia Elliott brings deep experience, leadership, and heart to her agency. She has served as a Claims Service Leader across Kentucky, Indiana, West Virginia, and parts of Ohio, with a background that also includes independent property adjusting for multiple carriers, catastrophe claims, consulting, estimating, and trucking liability. A Navy Reservist since 2007, Lucretia proudly serves as a Seabee and is committed to continuing a life of service through both her agency and her community, leading with kindness, action, and a passion for helping others. She is also a proud mother of five, grandmother to Emmy, and dog mom to Zeus, her beloved Goldendoodle.

Ellie Johnson

Customer Success Manager

Hi, I'm Ellie! I believe a smile and a positive attitude can go a long way, and you'll usually find me bringing both. I love connecting with people and helping make insurance feel a little less complicated and a lot more personal. When I'm not at Allstate, I'm spending time with my daughter, soaking up the outdoors, or relaxing on the porch with a good view and good company. I'm here to help you protect what matters most and maybe share a few smiles along the way!

Justin Keibler

Business Development Manager/Sales

Originally from Kentucky, I've had the opportunity to live and work in Chicago, New York City, and St. Louis before returning home. My experience on both the sides of the insurance industry gives me a well-rounded perspective and a passion for helping customers find the right protection choices.

As Business Development Manager at The Elliott Agency, I focus on building relationships, creating opportunities, and helping individuals and families protect what matters most.

Outside of work, music is my greatest passion. Whether I'm creating it or listening, I believe there's a soundtrack for every moment.

Kevin Bradley

Senior Retention Specialist

Kevin has over 13 years of insurance experience, including owning two successful Allstate agencies and earning the prestigious Allstate Honor Ring twice. He is passionate about helping families protect what matters most while building lasting relationships.

Beyond insurance, Kevin is the proud father of two amazing children. He lives by a simple personal goal: learn one new thing and make at least one person smile every day!

Kevin brings knowledge, kindness, and a genuine love for people to our agency. We're fortunate to have him on our team!

Take a moment to get to know Kevin, you'll be glad you did!

Jaimex Diaz Ventura

Licensed Sales Professional

We’re excited to introduce Jaimex, a wonderful addition to the Agency Team!

Jaimex brings exceptional customer service, a welcoming personality, and a genuine passion for helping others. She believes that great service means making life easier for customers, and that’s exactly what we strive to do at our agency!

In addition to providing bilingual assistance in English and Spanish, Jaimex also offers notary services, giving our community another convenient resource.

Jaimex shares our belief that everything should be a one-stop shop! Whether you need help with insurance, have questions, or need notary services, we're committed to making your experience simple, convenient, and personal.

At our agency, you're more than just a policy number. You're part of our community, and we're here to help!

Xiomara Smith

Telemarketing

We’re excited to introduce Xiomara, a wonderful member of the Lucretia Elliott Agency – Allstate team!

Originally from Panama, Xiomara joined our agency in August 2026, bringing years of experience in customer service and support. She is part of our telemarketing team and works remotely from Arizona, helping us connect with customers in both English and Spanish.

Xiomara is passionate about taking care of people and seeing everyone feels welcomed, heard, and valued. Her friendly personality and dedication to excellent service make her a great addition to our growing team.

Outside of work, Xiomara is a proud wife and mother of one. She enjoys spending time with her family and loves cooking!

Although she works miles away, Xiomara shares our agency's commitment to building meaningful relationships and providing the personal attention customers deserve.

We're so happy to have Xiomara as part of our agency family!

Anchored by Duty, Driven to Protect.

#LucretiaElliottAgency #MeetOurTeam #ConoceANuestroEquipo #HablamosEspañol #BilingualTeam #CustomerService #Panama #Arizona

Jaimex Diaz Ventura

Licensed Sales Professional

We’re excited to introduce Jaimex, a wonderful addition to the Lucretia Elliott Agency – Allstate

Jaimex brings exceptional customer service, a welcoming personality, and a genuine passion for helping others. She believes that great service means making life easier for customers, and that’s exactly what we strive to do at our agency.

In addition to providing bilingual assistance in English and Spanish, Jaimex also offers notary services, giving our community another convenient resource.

Jaimex shares our belief that everything should be one-stop Whether you need help with insurance, have questions, or need notary services, we're committed to making your experience simple, convenient, and personal.

At our agency, you're more than just a policy number. You're part of our community, and we're here to help.

Allstate Insurance Agent Reviews

sheila shain

Sep. 2, 2026

delbert mays

Aug. 28, 2026

dottie houk

Aug. 25, 2026

Always took good care of my insurance needs

Agent Response

Thank you, Dottie, for your kind words and for bei

Thank you, Dottie, for your kind words and for being a valued customer. We're delighted to hear that we've been able to take good care of your insurance needs. Your satisfaction is important to us, and we look forward to continuing to serve you. If you have any questions or need further assistance, please feel free to reach out.

emily yopp

Aug. 23, 2026

Not great

Agent Response

Hi Emily, I'm sorry to hear about your experience.

Hi Emily, I'm sorry to hear about your experience. Your feedback is important to us, and we want to address your concerns. We would like to reach out to you today to see how we can make your experience better. We take these reviews seriously!

william fant

Aug. 17, 2026

I felt that any concerns that I have with my Allstate policy will be taking care of if need be.

Agent Response

Thank you, Mr. Fant for your positive feedback! We

Thank you, Mr. Fant for your positive feedback! We're glad to hear that you feel confident in our ability to address any concerns with your Allstate policy. Your trust means a lot to us. If you ever need assistance, feel free to reach out.

ann hodapp morehouse

Aug. 14, 2026

Caring and helpful

Agent Response

Thank you, Ann, for your kind words! We're thrille

Thank you, Ann, for your kind words! We're thrilled to hear that you found our service caring and helpful. Your satisfaction is our top priority, and we appreciate your feedback. If you ever need assistance, feel free to reach out.

thomas tripton

Aug. 10, 2026

Agent Response

Thank you, Thomas, for your positive feedback and

Thank you, Thomas, for your positive feedback and for being a valued customer. We're thrilled to know you're satisfied with our services. Your trust in us is greatly appreciated. If you ever have any questions or need assistance, feel free to reach out.

christopher malicki

Aug. 10, 2026

Agent Response

Hi Christopher, thank you for sharing your feedbac

Hi Christopher, thank you for sharing your feedback. We value your input and are committed to improving our services. If you have any specific concerns or suggestions, please reach out to lelliott@allstate.com. Your satisfaction is important to us.

anna thomas

Aug. 6, 2026

Agent Response

Thank you, Anna, for your wonderful feedback! We'r

Thank you, Anna, for your wonderful feedback! We're thrilled to know you're satisfied with our services. Your trust and support as a valued customer mean a lot to us. If you ever need assistance, feel free to reach out.

richard duffy

Jul. 29, 2026

Happy with keeping All Stare as they have provided me with good protection in the past.

Agent Response

Thank you, Richard, for your positive feedback and

Thank you, Richard, for your positive feedback and for being a valued customer. We're delighted to hear that you've been satisfied with the protection we've provided. Your trust means a lot to us, and we're committed to continuing to meet your insurance needs. If you have any questions or need assistance, feel free to reach out.

rebecca west

Jul. 27, 2026

Everything has been super easy.

Agent Response

Good morning, Rebecca and thank you for the survey

Good morning, Rebecca and thank you for the survey! Please reach out if there is anything we can assist with in the future and thank you for choosing Lucretia Elliott Agency!

robert mitchell

Jul. 23, 2026

Agent Response

Thank you so much Mr. Mitchell, we really apprecia

Thank you so much Mr. Mitchell, we really appreciate your survey. Our agency prides itself on our Customer Service and surveys so if there is anything you need please reach out... Thank you so much

dorothy perkins

Jul. 21, 2026

Agent Response

Thank you, Dorothy, for your wonderful feedback!

Allstate Online Review Policy

Your Local Allstate Team

Lucretia Elliott

Agency Owner

Ellie Johnson

Customer Success Manager

Justin Keibler

Business Development Manager/Sales

Kevin Bradley

Senior Retention Specialist

Jaimex Diaz Ventura

Licensed Sales Professional

Xiomara Smith

Telemarketing

Jaimex Diaz Ventura

Licensed Sales Professional

Frequently asked questions

What are your agency hours?

Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 9:00 AM - 5:00 PM
Saturday:
Sunday: Closed

Are you open on weekends?

Saturday:
Sunday: Closed

Can I text your agency with questions?

No, we do not have text messaging services.

What languages do you speak?

We have staff members available who speak the following languages: English

Do you have more than one location?

No, this is our only location.

LUCRETIA ELLIOTT is insurance licensed in the state(s) of Indiana and Kentucky. If you do not reside in the state(s) of Indiana or Kentucky, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

you're in good hands^®