Allstate Insurance Agent
Lucy Wilcox, Riverside, CA

5225 Canyon Crest Dr,

Ste 28

Riverside, CA 92507

Call

(951) 784-0951to quote by phone

Call

(951) 784-0951to quote by phone

Call

(951) 784-0951to quote by phone

Call

(951) 784-0951to quote by phone

Select a product to get a quote

Auto insurance

Renters insurance

Motorcycle insurance

ATV insurance

Location Details

Office Hours

Day of the Week	Hours
Mon	9:00 AM - 6:00 PM
Tue	9:00 AM - 6:00 PM
Wed	9:00 AM - 6:00 PM
Thu	9:00 AM - 6:00 PM
Fri	9:00 AM - 6:00 PM
Sat	9:00 AM - 2:00 PM
Sun	Closed

Available 24/7 at

(951) 784-0951

5225 Canyon Crest Dr,
Ste 28
Riverside, CA 92507
US

Map of 5225 Canyon Crest Dr in Riverside

Landmarks

Our office is located in the Canyon Crest Shopping Center by main streets Canyon Creek Dr and Central Ave. Our Suite 28 is between Ride Aid Pharmacy and Ralphs.

Areas Served

Riverside, Moreno Valley, Woodcrest, Perris, Loma Linda

Languages

English, Spanish

Social

Lucy Wilcox: Allstate Insurance

Local Allstate Insurance Agent: Lucy Wilcox

I’ve gotten to know many local families as an Allstate agent in Riverside. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I know what life is like here in Riverside – that you choose your car and your home to fit your lifestyle and your budget. I also know how important it is to do the same when it comes to insurance. I look forward to getting to know you and helping you to find the solutions that meet your needs.

Part of what I like best about my job is that I can offer customers options for a wide variety of coverage and services. You can depend on me to help you look at the big picture.

I’m committed to helping Riverside residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I’m available to answer your questions. If you’re already a customer, I’m ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call me today.

Part of what I like best about my job is that I can offer customers options for a wide variety of coverage and services. You can depend on me to help you look at the big picture.

Products we offer:

Car Insurance Agent in Riverside
Car Insurance Agent in Riverside
Helps protect you and your vehicle if you’re involved in a car accident. At a minimum, you’ll likely need bodily injury liability and property damage liability to meet state auto insurance coverage requirements and help protect your finances if you cause an accident that injures another driver or damages their property. We also offer underinsured motorist coverage to help with your expenses if you’re hit by a driver without insurance. If you’re looking for coverage to help protect your vehicle, you might want to consider collision coverage and comprehensive coverage, which help pay repair costs if your car is damaged in a covered loss. And, additional replacement protection coverages, like new car replacement coverage or loan/lease gap coverage help protect your investment in a brand-new car. I can help you choose a combination of coverages that fulfill state requirements and meet your needs. Give me a call to get a car insurance quote today!
get a quote
Home Insurance Agent in Riverside
Home Insurance Agent in Riverside
Helps provide protection for your house (dwelling) and your family’s liability as well as the things you own in and around your home such as “other structures” (detached garage, fence, etc.), your personal property (furniture, clothing, etc.) against covered perils such as fire, theft, wind/hail and more. Call me today for a homeowners insurance quote and I’ll help you get the protection your home needs and the savings you deserve with our money-saving discounts.
Condo Insurance Agent in Riverside
Condo Insurance Agent in Riverside
Helps protect the portion of your condo, co-op or townhome you are responsible for (inside structure, permanent fixtures, cabinets, etc.) with dependable coverage. Condo policies are HO-6 compliant, and cover family liability and personal belongings against covered perils such as fire, theft, vandalism and more. Contact me today for a quote!
Renters Insurance Agent in Riverside
Renters Insurance Agent in Riverside
Helps protect your personal belongings inside or outside your apartment from accidents such as, fire, theft, vandalism, and cover family liability. Give me call today to review what type of coverage makes sense for where you live and what you own.
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Landlords & Hosts Insurance Agent in Riverside
Landlords & Hosts Insurance Agent in Riverside
Helps protect the structure of your rental property, from covered accidents such as fire, wind/hail, vandalism and more. It also offers protection for the liability you might face as an owner. Let’s chat about the right coverage for your additional property!
Motorcycle Insurance Agent in Riverside
Motorcycle Insurance Agent in Riverside
Our motorcycle policies include the basic coverage you may need, like liability coverage, which includes passenger liability coverage, and uninsured motorist coverage. You can further customize your motorcycle policy with collision coverage and comprehensive coverage to help protect your bike. And, if you have a customized ride, you can help protect your aftermarket gear with optional equipment coverage. Contact me to learn about motorcycle insurance discounts and to get started with a quote for a policy that fits your needs.
get a quote
Business Insurance Agent in Riverside
Business Insurance Agent in Riverside
Commercial insurance protects your small business, your livelihood. Instead of having one policy for your business personal property/building then another for the liability, a BOP combines both policies into one. In addition to these basic coverages, commerical insurance can be customized with additional protection to help cover more aspects of your business. I can help you tailor a policy to fit your small business’s needs. As a small business owner myself, I understand how important it is to protect what you’ve worked so hard to build. Call me for a free review of your current business policy and to learn more about insurance solutions to help protect you, your business, and your employees.
Life Insurance Agent in Riverside
Life Insurance Agent in Riverside
Protect the life you want, for those that matter most. A life insurance policy can help provide financial security for your loved ones by covering expenses like the mortgage, college tuition, and other everyday living costs. Call me today to learn about the different types of coverage Allstate offers.
ATV Insurance Agent in Riverside
ATV Insurance Agent in Riverside
Help protect yourself and your all-terrain vehicle against the unexpected. We offer bodily injury liability coverage and property damage liability coverage on your ATV insurance policy. If you injure someone else or damage their property while driving your ATV, liability coverage helps pay the other person’s medical or repair bills. If your ATV is damaged in a crash, collision coverage may help. Collision coverage for your ATV helps pay for repairs if you hit another object, such as a fence or a tree. Finally, you may want to consider comprehensive coverage for your ATV in case it’s stolen, vandalized or damaged by hail or fire. Give me a call to get a quote on an ATV insurance policy today!
get a quote
Boat Insurance Agent in Riverside
Boat Insurance Agent in Riverside
Helps cover your boat on and off the water. Watercraft liability coverage helps pay for another person’s expenses if you injure them or damage their property with your boat. If you’re injured in a boating accident, watercraft medical payments coverage helps pay for your medical bills. Need to repair damage to your boat after an accident? Property coverage for your boat helps cover a crash with another boat or object (like a pier or buoy). It also helps cover theft, vandalism or fire. Help protect your boat against these covered perils during the on- and off-season. We also offer additional coverage for things like your boat trailer, fishing equipment and even towing or fuel delivery when you’re stranded. Need a boat insurance quote? Give me a call today!

10+

Years of
Experience

Your Local Allstate Team

Angela Tucker

Office Assistant

Angela Tucker is a key member of the Office Team, supporting new business, preparing endorsements, and completing accurate data entry to maintain high-quality policy records. She brings a strong background in accuracy, analysis, and customer support, strengthened by her earlier career in healthcare administration. Before entering the insurance field, Angela worked in medical coding, medical transcription, and ophthalmology reception, roles that refined her attention to detail and commitment to exceptional service. Today, she applies those strengths to deliver reliable support and a smooth workflow for both customers and internal teams.

Abril Galdamez

Licensed Sales Professional

Michael Perez

Office Manager

Brandon Bautista-Gamboa

Licensed Sales Professional

Brandon Bautista Gamboa is a licensed sales professional who brings energy, dedication, and a strong commitment to helping customers find the right coverage. He is focused on building trust, providing clear guidance, and deliverin

Tanya Herrera

Operations Manager

Over 15 years of extensive customer service experience and a strong record of success in management. She brings comprehensive knowledge in employee training and development, as well as human resources operations. Known for her strategic mindset, commitment to excellence, and ability to build high-performing teams, Tanya consistently drives operational efficiency and supports Allstate’s broader organizational objectives.

Lucy WIlcox

Agency Owner

As an Agency Owner with over a decade of experience in insurance, Lucy Wilcox is a strong and visionary leader dedicated to empowering her team and serving customers with excellence. She is an entrepreneur, active community member, and Chamber of Commerce participant who believes in leading with integrity and purpose. Outside of business, she is a proud wife and mother who values family, faith, and growth.

Aaidan Echanique

Customer Service Representative

Aaidan Echanique is a friendly and dependable Customer Service Representative who is passionate about helping customers and creating a positive experience with every interaction. He is committed to helping see each customer feels

Anjel Jiron

Licensed Sales Professional

Anjel Jiron is a dedicated insurance professional with many years of experience in the industry. She is known for providing exceptional customer service, always taking the time to understand customers’ needs and offering the bes

Aaidan Echanique

Customer Service Representative

Aaidan Echanique is a dedicated Customer Service Representative committed to providing exceptional support and building strong relationships with customers. He takes pride in delivering clear communication, reliable assistance, an

Allstate Insurance Agent Reviews

louisel lasorsa

Jul. 21, 2026

all went well bought my insurance over the phone

Agent Response

Thank you, Louisel, for sharing your positive expe

Thank you, Louisel, for sharing your positive experience! We're delighted to hear that purchasing your insurance over the phone was a smooth and easy experience.

If you ever have any questions or need assistance, please don't hesitate to reach out, we're always here to help.

If you have any friends or family members who could benefit from being in **Good Hands®**, we would truly appreciate your referrals. Thank you for your trust and for choosing our agency. We look forward to serving you for many years to come!

darlene jones

Jul. 16, 2026

Agent Response

Thank you, Darlene, for your wonderful feedback! W

Thank you, Darlene, for your wonderful feedback! We're thrilled to know you had a positive experience with us. Your satisfaction is our top priority, and we're here to support you with all your insurance needs. If you ever have any questions or need assistance, feel free to reach out. We appreciate your trust in us!

jamie magdaleno

Jul. 10, 2026

Agent Response

Thank you, Jamie, for your wonderful feedback! We'

Thank you, Jamie, for your wonderful feedback! We're thrilled to know you had a positive experience with us. Your trust and satisfaction are our top priorities. If you ever need assistance, feel free to reach out. We appreciate your support!

cindy kazmier

Jun. 11, 2026

Agent Response

Thank you, Cindy, for your positive feedback! We'r

Thank you, Cindy, for your positive feedback! We're thrilled to know you're satisfied with our services. As a valued customer, your trust in us is greatly appreciated. If you ever need assistance, feel free to reach out.

thomas marx

Jun. 9, 2026

My Agent has always been available and provided us with the kind of service we have come to rely on. Thank you.

virginia rodriguez

May. 13, 2026

Agent Response

Thank you, Virginia, for your wonderful feedback!

Thank you, Virginia, for your wonderful feedback! We're thrilled to hear that you had a positive experience with us. Your trust and satisfaction mean a lot, and we're here to continue providing reliable service. If you ever need assistance, feel free to reach out.

benito arenas

May. 13, 2026

I feel that you guys keep me informed with any changes with my insurance.

Agent Response

Thank you, Benito, for your feedback and for being

Thank you, Benito, for your feedback and for being a valued customer. We're glad to hear that you feel well-informed about any changes to your insurance. Your satisfaction is important to us, and we appreciate your trust in our services. If you have any further questions or need assistance, feel free to reach out.

ugo dilullo

Apr. 27, 2026

Mike did a great job. Super helpful.

Agent Response

Thank you, Ugo, for your kind words! We're thrille

Thank you, Ugo, for your kind words! We're thrilled to hear that Mike was super helpful and did a great job. Your satisfaction is important to us, and we appreciate your feedback. If you need any further assistance, feel free to reach out.

agustin valadez de anda

Apr. 22, 2026

Agent Response

Thank you, Agustin, for your positive feedback! We

Thank you, Agustin, for your positive feedback! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your trust in our services. If you ever need assistance, feel free to reach out.

emilio aranda

Apr. 15, 2026

Agent Response

Hi Emilio, thank you for sharing your feedback. I'

Hi Emilio, thank you for sharing your feedback. I'm sorry to hear about your experience. We strive to provide reliable service and would like to address your concerns. Please reach out to lucywilcox@allstate.com for further assistance. Your input is valuable to us.

mark chainey

Apr. 8, 2026

Agent Response

Thank you, Mark, for your fantastic review! We're

Thank you, Mark, for your fantastic review! We're thrilled to hear that you're satisfied with our services. As a valued customer, your trust means a lot to us. If you ever need assistance, feel free to reach out. If you ever need anything, we’re always here to help. And thank you so much for referring your friends and family, we truly appreciate your support!

theresa okert

Mar. 25, 2026

Spoke to Dennis at length about canceling my life insurance policy, I felt like I was being pressured to keep it. He kep

Spoke to Dennis at length about canceling my life insurance policy, I felt like I was being pressured to keep it. He kept putting me on hold and because of being at work I hung up and haven’t spoken to him since.

Agent Response

Hi Theresa, I'm sorry to hear about your experienc

Hi Theresa, I'm sorry to hear about your experience with Dennis. It's important to us that you feel comfortable with your decisions. Please reach out to lucywilcox@allstate.com so we can address your concerns further. Thank you for your feedback.

jessica vela

Mar. 20, 2026

Agent Response

Thank you, Jessica, for your wonderful feedback! W

Thank you, Jessica, for your wonderful feedback! We're thrilled to hear that you had a positive experience with us. Your trust and satisfaction mean a lot, and we're here to continue providing reliable service. If you ever need assistance, feel free to reach out. If you ever need anything, we’re always here to help. And thank you so much for referring your friends and family, we truly appreciate your support!

corinne aguirre

Mar. 15, 2026

Agent Response

Thank you, Corinne, for your feedback and for bein

Thank you, Corinne, for your feedback and for being a valued customer. We're glad to hear your positive experience with our insurance services. If you have any further suggestions or concerns, please feel free to reach out to lucywilcox@allstate.com. Your satisfaction is important to us.

robin thomas

Mar. 10, 2026

Excellent… Agent took initiative to share with me an aspect of my policy that would better serve.

Agent Response

Thank you, Robin, for sharing your positive experi

Thank you, Robin, for sharing your positive experience! We're thrilled to hear that our agent took the initiative to enhance your policy. Your satisfaction is our priority, and we appreciate your trust in us. If you have any further questions or need assistance, feel free to reach out. If you ever need anything, we’re always here to help. And thank you so much for referring your friends and family, we truly appreciate your support!

gerardo lara

Feb. 15, 2026

Agent Response

Thank you, Gerardo, for your positive feedback! We

Thank you, Gerardo, for your positive feedback! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we're here to provide reliable service whenever you need it. If you have any questions or need further assistance, feel free to reach out.

latosha nowden

Feb. 15, 2026

Agent Response

Hi Latosha, thank you for sharing your feedback. W

Hi Latosha, thank you for sharing your feedback. We appreciate your input and are committed to improving our services. If you have any specific concerns, please feel free to reach out to lucywilcox@allstate.com. Your satisfaction is important to us.

martin gomez

Feb. 11, 2026

Agent Response

Thank you, Martin, for your fantastic review! We'r

Thank you, Martin, for your fantastic review! We're thrilled to hear that you're satisfied with our services. Your trust and support as a valued customer mean a lot to us. If you ever need assistance, feel free to reach out. If you ever need anything, we’re always here to help. And thank you so much for referring your friends and family, we truly appreciate your support!

cesar trujillo

Dec. 12, 2025

Agent Response

Thank you so much for the 5-star rating! ⭐⭐⭐

Thank you so much for the 5-star rating! ⭐⭐⭐⭐⭐ I truly appreciate your support and am very happy you were satisfied with my service. It’s always my goal to provide attentive, personalized care and help find the best solutions for our customers’ needs.

If you ever need assistance in the future,or know someone who could benefit from my services—I’d be happy to help. Thank you again for your trust!

steve bouton

Dec. 2, 2025

Agent Response

Thank you so much for the 5-star rating! ⭐⭐⭐

Thank you so much for the 5-star rating! ⭐⭐⭐⭐⭐ I truly appreciate your support and am very happy you were satisfied with my service. It’s always my goal to provide attentive, personalized care and help find the best solutions for our customers’ needs.

If you ever need assistance in the future, or know someone who could benefit from my services—I’d be happy to help. Thank you again for your trust!

Allstate Online Review Policy

Your Local Allstate Team

Angela Tucker

Office Assistant

Abril Galdamez

Licensed Sales Professional

Michael Perez

Office Manager

Brandon Bautista-Gamboa

Licensed Sales Professional

Tanya Herrera

Operations Manager

Lucy WIlcox

Agency Owner

Aaidan Echanique

Customer Service Representative

Anjel Jiron

Licensed Sales Professional

Aaidan Echanique

Customer Service Representative

Frequently asked questions

What are your agency hours?

Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 2:00 PM
Sunday: Closed

Are you open on weekends?

Saturday: 9:00 AM - 2:00 PM
Sunday: Closed

Can I text your agency with questions?

No, we do not have text messaging services.

What languages do you speak?

We have staff members available who speak the following languages: English, Spanish

Do you have more than one location?

No, this is our only location.

Lucy Wilcox is insurance licensed in the state(s) of California. If you do not reside in the state(s) of California, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

California Insurance License Name and Number: 0K61138 WILCOX INSURANCE SERVICES, INC, 0H07773 WILCOX, LUZ ELENA

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

you're in good hands^®