Allstate Insurance Agent
Maviela Medrano, Dallas, TX

4444 W Illinois Ave,

Ste 140

Dallas, TX 75211

Call

(214) 467-5025to quote by phone

Call

(214) 467-5025to quote by phone

Call

(214) 467-5025to quote by phone

Call

(214) 467-5025to quote by phone

Select a product to get a quote

Motorcycle insurance

ATV insurance

Location Details

Office Hours

Day of the Week	Hours
Mon	Available by appointment9:00 AM - 5:30 PM
Tue	Available by appointment9:00 AM - 5:30 PM
Wed	Available by appointment9:00 AM - 5:30 PM
Thu	Available by appointment9:00 AM - 5:30 PM
Fri	Available by appointment9:00 AM - 5:30 PM
Sat	Available by appointment
Sun	Available by appointment

After-hours appointments available.

Available 24/7 at

(214) 467-5025

4444 W Illinois Ave,
Ste 140
Dallas, TX 75211
US

Landmarks

Cockrell Hill Area

Areas Served

Dallas, Duncanville, Grand Prairie

Languages

English, Spanish

Social

Maviela Medrano: Allstate Insurance

You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Insurance Agent: Maviela Medrano

I’ve been an Allstate agent since 2013 because I am passionate about helping people protect what matters most. I really enjoy communicating with customers and working with them to try to satisfy their insurance needs. I am involved with local organizations and participate with the City of Cockrell Hill and MD Kids Pediatrics.

I enjoy being an Allstate agent in the Cockrell Hill area because it is filled with friendly and helpful people. I like spending time at Kiest Park, Bishop Arts, and Trinity Groves. My husband, kids, and I enjoy going out to eat, to the movies, and playing with our dog. We love exploring the diverse eateries in the area!

At my agency we are professional and provide great customer service. Several of our employees speak Spanish and can help a wide variety of customers. We have a very experienced team of licensed insurance professionals who specialize in various types of insurance. We work individually with customers to develop customized Allstate insurance solutions specific to their needs. Stop by our office at 4025 W Jefferson Blvd. in the Cockrell Hill area.

Products we offer:

Car Insurance Agent in Dallas
Car Insurance Agent in Dallas
Helps protect you and your vehicle if you’re involved in a car accident. At a minimum, you’ll likely need bodily injury liability and property damage liability to meet state auto insurance coverage requirements and help protect your finances if you cause an accident that injures another driver or damages their property. We also offer underinsured motorist coverage to help with your expenses if you’re hit by a driver without insurance. If you’re looking for coverage to help protect your vehicle, you might want to consider collision coverage and comprehensive coverage, which help pay repair costs if your car is damaged in a covered loss. And, additional replacement protection coverages, like new car replacement coverage or loan/lease gap coverage help protect your investment in a brand-new car. I can help you choose a combination of coverages that fulfill state requirements and meet your needs. Give me a call to get a car insurance quote today!
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Home Insurance Agent in Dallas
Home Insurance Agent in Dallas
Helps provide protection for your house (dwelling) and your family’s liability as well as the things you own in and around your home such as “other structures” (detached garage, fence, etc.), your personal property (furniture, clothing, etc.) against covered perils such as fire, theft, wind/hail and more. Call me today for a homeowners insurance quote and I’ll help you get the protection your home needs and the savings you deserve with our money-saving discounts.
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Condo Insurance Agent in Dallas
Condo Insurance Agent in Dallas
Helps protect the portion of your condo, co-op or townhome you are responsible for (inside structure, permanent fixtures, cabinets, etc.) with dependable coverage. Condo policies are HO-6 compliant, and cover family liability and personal belongings against covered perils such as fire, theft, vandalism and more. Contact me today for a quote!
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Renters Insurance Agent in Dallas
Renters Insurance Agent in Dallas
Helps protect your personal belongings inside or outside your apartment from accidents such as, fire, theft, vandalism, and cover family liability. Give me call today to review what type of coverage makes sense for where you live and what you own.
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Landlords & Hosts Insurance Agent in Dallas
Landlords & Hosts Insurance Agent in Dallas
Helps protect the structure of your rental property, from covered accidents such as fire, wind/hail, vandalism and more. It also offers protection for the liability you might face as an owner. Let’s chat about the right coverage for your additional property!
Motorcycle Insurance Agent in Dallas
Motorcycle Insurance Agent in Dallas
Our motorcycle policies include the basic coverage you may need, like liability coverage, which includes passenger liability coverage, and uninsured motorist coverage. You can further customize your motorcycle policy with collision coverage and comprehensive coverage to help protect your bike. And, if you have a customized ride, you can help protect your aftermarket gear with optional equipment coverage. Contact me to learn about motorcycle insurance discounts and to get started with a quote for a policy that fits your needs.
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Business Insurance Agent in Dallas
Business Insurance Agent in Dallas
Commercial insurance protects your small business, your livelihood. Instead of having one policy for your business personal property/building then another for the liability, a BOP combines both policies into one. In addition to these basic coverages, commerical insurance can be customized with additional protection to help cover more aspects of your business. I can help you tailor a policy to fit your small business’s needs. As a small business owner myself, I understand how important it is to protect what you’ve worked so hard to build. Call me for a free review of your current business policy and to learn more about insurance solutions to help protect you, your business, and your employees.
Life Insurance Agent in Dallas
Life Insurance Agent in Dallas
Protect the life you want, for those that matter most. A life insurance policy can help provide financial security for your loved ones by covering expenses like the mortgage, college tuition, and other everyday living costs. Call me today to learn about the different types of coverage Allstate offers.
ATV Insurance Agent in Dallas
ATV Insurance Agent in Dallas
Help protect yourself and your all-terrain vehicle against the unexpected. We offer bodily injury liability coverage and property damage liability coverage on your ATV insurance policy. If you injure someone else or damage their property while driving your ATV, liability coverage helps pay the other person’s medical or repair bills. If your ATV is damaged in a crash, collision coverage may help. Collision coverage for your ATV helps pay for repairs if you hit another object, such as a fence or a tree. Finally, you may want to consider comprehensive coverage for your ATV in case it’s stolen, vandalized or damaged by hail or fire. Give me a call to get a quote on an ATV insurance policy today!
get a quote
Boat Insurance Agent in Dallas
Boat Insurance Agent in Dallas
Helps cover your boat on and off the water. Watercraft liability coverage helps pay for another person’s expenses if you injure them or damage their property with your boat. If you’re injured in a boating accident, watercraft medical payments coverage helps pay for your medical bills. Need to repair damage to your boat after an accident? Property coverage for your boat helps cover a crash with another boat or object (like a pier or buoy). It also helps cover theft, vandalism or fire. Help protect your boat against these covered perils during the on- and off-season. We also offer additional coverage for things like your boat trailer, fishing equipment and even towing or fuel delivery when you’re stranded. Need a boat insurance quote? Give me a call today!

10+

Years of
Experience

15+

Years in the
Community

Your Local Allstate Team

Letty Palomo

Licensed Sales Producer

Leticia was born and raised in Dallas, Texas. She takes pride in assisting others with insurance needs. She has been part of our team since 2014. In her spare time, Leticia enjoys exercising and playing sports with her kids. She is bilingual and can assist both English and Spanish speaking customers. Please give us a call and let her assist you with your insurance needs.

Samuel Pereira

Customer Service and Marketing Specialist

Samuel has been working in the insurance industry for 10 years. He is our marketing specialist. He loves being outside the office, meeting new people and helping them save on insurance. When Samuel is not in the office, he enjoys

Eidi Aviles

Licensed Sales Producer

Eidi was born and raised in Texas and has 15+ years’ experience in the insurance industry. She joined our team in 2013 with excitement to continue helping the community with their insurance needs. Outside of the agency, her 3 daughters keep her busy! Eidi enjoys her time with her family by going hiking and taking walks at downtown Dallas different parks. She also volunteers some of her time to her local church. Call and ask for Eidi to assist you with your auto, home and other insurance needs.

Janett Puga

Customer Service Representative

Janett is a customer service representative who was born and raised in Dallas, TX she has been in the insurance industry since 2020. She believes in the importance of helping customers find the insurance that is right for their personal needs. She strives to help customers in any way possible with their insurance concerns. Janett works hard so customers know the importance of protecting the things they love by helping them understand the importance of insurance. Outside of work she enjoys spending time with her friends and family exploring the beautiful state she grew up in.

Jacqueline Callado

Licensed Sales Producer

Jacqueline Callado Cruz has been a Licensed Sales Producer for almost a year with the company. With 15 years of experience in sales she is a very passionate in helping customers, she's friendly and has excellent customer service. She attributes her success to her ability to listen to customers and put their needs first. In her free time, Jackie enjoys going to a park with her family and play soccer.

Melissa Nino

Customer Service and Licensed Sales

Melissa was born in Plainview, Texas, and moved to Dallas at a young age. She has been part of our team for over a year and brings nearly five years of experience in the insurance industry.

Melissa is passionate about helping people protect what matters most. She takes pride in providing service that is responsive, respectful, and reassuring. Outside of work, she enjoys baking with her kids and going on bike rides with her family.

Victoria Cruz

Assistant Manager and Sales

Hi, I’m Victoria! I first joined the agency in 2020 and worked with the team until 2022. I returned in March 2024 because I genuinely love what I do and missed being part of such an amazing, supportive environment.

As part of the sales team, my top priority is helping customers feel confident and informed when making insurance decisions. I help everyone receive the attention and care they deserve.

Outside of work, I enjoy spending quality time with my family, listening to music, and relaxing with my mini dachshund and two cats.

Carlos Rios

Licensed Sales Producer

I was born in Texas and raised in Dallas, and I’m passionate about helping individuals and families find the right insurance coverage for their needs. With a focus on personalized solutions, I’m committed to giving each customer peace of mind by seeing they’re well protected.

Outside of work, I enjoy spending quality time with my family and friends. Please don’t hesitate to reach out—I’m here to see you’re never without the coverage you deserve.

Karen Castillo

Licensed Sales Producer

My name is Karen. I have been part of the Allstate team for nearly a year and bring over seven years of experience in the insurance industry. I take great pride in my work and am passionate about helping individuals and families protect what matters most.

Originally from Mexico, I have called Dallas home for the past decade. I’ve built a wonderful life here with my husband and our two children, and I value the sense of community this city has given me.

If you are in need of assistance with your insurance needs, I am here to provide knowledgeable, reliable, and personalized support.

Jose Lankenau

Operations Assistant

Jose has been an integral part of our Agency team for over two years. While he doesn’t work directly with customers, he plays a key role behind the scenes—supporting our staff, managing internal reports, and helping with day-to-day office operations. Jose is always ready to lend a hand and brings a positive attitude to everything he does. He is currently studying at UTI and has a strong passion for cars, which makes him a great fit for our agency family.

Wilmary Andreina Barrios

Telemarketing Specialist

Hi, I’m Andreina! I’m the Telemarketing Specialist at the Agency, where I enjoy connecting with people and helping them take the first step toward protecting what matters most. With over three years of experience in the insurance industry and one year in the automotive industry, I’m passionate about providing friendly service and making every interaction a positive one.

My role is to reach out to prospective customers, answer their initial questions, schedule appointments, and connect them with the right member of our team. I enjoy building relationships, creating opportunities, and helping our agency serve more families and businesses with their insurance needs.

Outside of work, I enjoy watching mystery and legal dramas, swimming, camping, and traveling. I love exploring new places, staying active, and making new memories with family and friends. I look forward to connecting with you and helping you get started with the right insurance solutions!

Juan Hernandez

Licensed Sales Producer

I’m Juan Hernandez, and I joined the Agency in January 2026. Before entering the insurance industry, I spent two years helping individuals and families with their financial needs, which strengthened my passion for serving others and building lasting relationships.

My goal is to make insurance simple and stress-free while helping families and businesses find the right protection for their unique needs and budget. I enjoy assisting customers with auto, home, life, and commercial insurance and take pride in providing personalized service every step of the way.

Outside of the office, I enjoy staying active, traveling with my family, playing soccer, and camping. I also love learning new things and continuing to grow both personally and professionally every day.

Ricardo Lozano

Licensed Sales Producer

Hi, I’m Ricky Lozano, and I recently joined the sales team at the Agency. I’m excited to begin my career in the insurance industry and continue growing both personally and professionally.

Although I’m new to insurance, I bring several years of customer service experience and a strong passion for helping others. My goal is to provide every customer with excellent service, clear communication, and a positive experience while helping them find the right coverage for their needs.

Outside of work, I enjoy staying active by working out and playing pickup soccer. I’m excited for the opportunity to learn, grow, and serve customers with outstanding customer care every day.

Alicia Bermudez

Customer Service and Agent Assistant

Hi, I’m Alicia Bermudez. I was born in Mexico and have lived in Dallas, Texas, since 2007. I enjoy being part of a team where I can help others and provide support in different work, personal, and social situations.

I consider myself a patient, organized, and creative person. I truly enjoy helping people and always strive to provide excellent service and support to customers.

Outside of work, I enjoy spending time with my family, going out with them, spending time with friends, listening to music, and reading. I also enjoy learning new things and continuing to grow both personally and professionally.

Allstate Insurance Agent Reviews

felipe enriquez

Jul. 5, 2026

fernando moreno

May. 14, 2026

Agent Response

Thank you, Fernando, for your positive feedback an

Thank you, Fernando, for your positive feedback and for being a valued customer. We're glad to hear you're satisfied with our services. If you have any suggestions or need further assistance, feel free to reach out to MAVIELAMEDRANO@allstate.com. Your trust means a lot to us!

rebecca rivera

May. 11, 2026

Everyone I had spoke to has been very helpful, friendly and professional.

Agent Response

Thank you, Rebecca, for your kind words! We're thr

Thank you, Rebecca, for your kind words! We're thrilled to hear that our team has been helpful, friendly, and professional. Your satisfaction is our priority, and we appreciate your trust in us. If you ever need assistance, feel free to reach out.

felipe garcia

May. 9, 2026

Agent Response

Thank you, Felipe, for your positive feedback! We'

Thank you, Felipe, for your positive feedback! We're thrilled to know you're satisfied with our services. As a valued customer, your trust and support mean a lot to us. If you ever need assistance, feel free to reach out.

cam huynh

May. 3, 2026

Agent Response

Thank you, Cam, for your positive feedback! We're

Thank you, Cam, for your positive feedback! We're thrilled to know you're satisfied with our services. Your trust and support as a valued customer mean a lot to us. If you ever have any questions or need assistance, feel free to reach out.

vicente boria

Apr. 19, 2026

Agent Response

I'm sorry to hear about your experience, Vicente.

I'm sorry to hear about your experience, Vicente. Your feedback is important to us, and we would like to address your concerns. Please reach out to MAVIELAMEDRANO@allstate.com so we can assist you further. Thank you for being a valued customer.

israel sifuentes

Apr. 19, 2026

Agent Response

Hi Israel, I'm sorry to hear about your experience

Hi Israel, I'm sorry to hear about your experience. Your feedback is important to us, and we want to address your concerns. Please reach out to MAVIELAMEDRANO@allstate.com so we can assist you further. Thank you for being a valued customer.

zephyr mcfadden

Apr. 18, 2026

Agent Response

Thank you, Zephyr, for your wonderful feedback! We

Thank you, Zephyr, for your wonderful feedback! We're thrilled to know you had a positive experience with us. Your trust and satisfaction are our top priorities. If you ever need assistance, feel free to reach out. We appreciate having you as a valued customer!

billie turner

Mar. 31, 2026

I feel real nice having a insurance that I can account on. I appreciate you guys thank you.

Agent Response

Thank you, Billie, for your kind words! We're thri

Thank you, Billie, for your kind words! We're thrilled to hear that you feel confident and supported with our insurance services. Your trust means a lot to us. If you ever need assistance, we're here to help.

raymond obannon

Jan. 28, 2026

very helpful to us

Agent Response

Thank you, Raymond, for your kind words! We're thr

Thank you, Raymond, for your kind words! We're thrilled to hear that our service has been helpful to you. Your satisfaction is our priority, and we appreciate your trust in us. If you need any further assistance, feel free to reach out.

bertha jimenez

Jan. 14, 2026

Agent Response

Thank you, Bertha, for your positive feedback! We'

Thank you, Bertha, for your positive feedback! We're thrilled to hear that you're satisfied with our services. As a valued customer, your trust means a lot to us. If you ever need assistance, feel free to reach out.

charles chance

Dec. 30, 2025

Agent Response

Thank you, Charles, for your positive feedback! We

Thank you, Charles, for your positive feedback! We're thrilled to know you're satisfied with our services. As a valued customer, your trust means a lot to us. If you ever need assistance, feel free to reach out.

cynthia reed

Dec. 13, 2025

Agent Response

Thank you, Cynthia, for your wonderful review! We'

Thank you, Cynthia, for your wonderful review! We're thrilled to hear that you had a positive experience with our agency. Your trust and satisfaction mean a lot to us. If you ever need assistance or have questions, feel free to reach out. We're here to help!

heliodoro sierra

Dec. 11, 2025

It was a good experience coming from a person who isn’t used to filing claims. Adjuster was very patient in explaining

It was a good experience coming from a person who isn’t used to filing claims. Adjuster was very patient in explaining everything to me and very helpful in situations.

Agent Response

Thank you, Heliodoro, for sharing your positive ex

Thank you, Heliodoro, for sharing your positive experience! We're delighted to hear that our adjuster was patient and helpful in guiding you through the claims process. Your satisfaction is important to us, and we're here whenever you need assistance.

joel bernal saldana

Jul. 15, 2025

Answer all my questions and concerns, speedy service and friendly.

Agent Response

Thank you, Joel, for your wonderful feedback! We'r

Thank you, Joel, for your wonderful feedback! We're thrilled to hear that our team was able to address all your questions and concerns with speedy and friendly service. Your satisfaction is our top priority, and we appreciate your trust in us. If you ever need further assistance, don't hesitate to reach out.

sandra sargent

May. 28, 2025

Agent Response

Hi Sandra, thank you for sharing your feedback. I'

Hi Sandra, thank you for sharing your feedback. I'm sorry to hear about your experience. We value your input and would like to address your concerns. Please feel free to reach out to MAVIELAMEDRANO@allstate.com for further assistance. Your satisfaction is important to us.

boyd schernbeck

May. 9, 2025

Good Costumer Service

Agent Response

Thank you, Boyd, for your kind words about our cus

Thank you, Boyd, for your kind words about our customer service. We're pleased to hear that you had a positive experience. If there's anything more we can do to enhance your experience, feel free to reach out. Your feedback is valuable to us!

irma colemam

May. 5, 2025

I should nt have to pay higher Insurance
Because Allstate Says That I was not at Fault

Agent Response

Thank you for sharing your feedback, Irma. I under

Thank you for sharing your feedback, Irma. I understand your concern about the insurance rates. Please feel free to reach out to MAVIELAMEDRANO@allstate.com for further assistance. We're here to help clarify any issues you might have.

paul dehoney

May. 2, 2025

Agent Response

Thank you, Paul, for your positive feedback! We're

Thank you, Paul, for your positive feedback! We're thrilled to hear that you're satisfied with our services. Your trust and support as a valued customer mean a lot to us. If you ever need assistance, feel free to reach out.

rodriguez george

May. 1, 2025

Agent Response

Thank you, Rodriguez, for your feedback and for be

Thank you, Rodriguez, for your feedback and for being a valued customer. We're glad to hear your positive experience with our insurance services. If you have any suggestions for improvement, feel free to reach out to MAVIELAMEDRANO@allstate.com. Your satisfaction is important to us!

Allstate Online Review Policy

Your Local Allstate Team

Letty Palomo

Licensed Sales Producer

Samuel Pereira

Customer Service and Marketing Specialist

Eidi Aviles

Licensed Sales Producer

Janett Puga

Customer Service Representative

Jacqueline Callado

Licensed Sales Producer

Melissa Nino

Customer Service and Licensed Sales

Victoria Cruz

Assistant Manager and Sales

Carlos Rios

Licensed Sales Producer

Karen Castillo

Licensed Sales Producer

Jose Lankenau

Operations Assistant

Wilmary Andreina Barrios

Telemarketing Specialist

Juan Hernandez

Licensed Sales Producer

Ricardo Lozano

Licensed Sales Producer

Alicia Bermudez

Customer Service and Agent Assistant

Frequently asked questions

What are your agency hours?

Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 5:30 PM
Thursday: 9:00 AM - 5:30 PM
Friday: 9:00 AM - 5:30 PM
Saturday:
Sunday:

Are you open on weekends?

Saturday:
Sunday:

Can I text your agency with questions?

Yes, we have text messaging services.

What languages do you speak?

We have staff members available who speak the following languages: English, Spanish

Do you have more than one location?

No, this is our only location.

Maviela Medrano is insurance licensed in the state(s) of Texas. If you do not reside in the state(s) of Texas, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.

Check the background of this firm on FINRA's BrokerCheck website.

you're in good hands^®