Allstate Insurance Agent
Melissa Aiden, Glendale, CA

1321 E Colorado St,

Ste K

Glendale, CA 91205

Call

(818) 241-6046to quote by phone

Call

(818) 241-6046to quote by phone

Call

(818) 241-6046to quote by phone

Call

(818) 241-6046to quote by phone

Select a product to get a quote

Auto insurance

Renters insurance

Motorcycle insurance

ATV insurance

Location Details

Office Hours

Day of the Week	Hours
Mon	9:00 AM - 5:30 PM
Tue	9:00 AM - 5:30 PM
Wed	9:00 AM - 5:30 PM
Thu	9:00 AM - 5:30 PM
Fri	9:00 AM - 5:30 PM
Sat	Closed
Sun	Closed

Available 24/7 at

(818) 241-6046

1321 E Colorado St,
Ste K
Glendale, CA 91205
US

Landmarks

Our office is located between Verdugo and Chevy Chase Drive, right across the street from McDonalds

Areas Served

Los Angeles, Monrovia, Glendora, Pasadena, West Covina

Languages

English, Spanish, Tagalog

Social

Melissa Aiden: Allstate Insurance

Local Allstate Insurance Agent: Melissa Aiden

My name is Melissa, though many of our long-time customers know me as “Lissa.” I was officially appointed as an Allstate agent in November 2023, but I’ve had the privilege of working in this agency for more than 36 years.
This agency has been a part of my life for as long as I can remember. It was first led by my mother, Yoly Joaquin, and later by my brother, Fred Joaquin. I feel truly honored to continue our family’s legacy of serving this community and to carry on the values of care, guidance, and personal service that they established.
What I love most about this work is building relationships and helping people protect what matters most—whether that’s their home, car, business, or family. Insurance can sometimes feel overwhelming, but I enjoy making it easier for customers to understand their options and feel confident in their decisions.
Alongside my dedicated team, I’m committed to going the extra mile to help see you always feel supported and valued. Thank you for placing your trust in us—it’s a privilege to serve as your agent, and I look forward to being here for you for many years to come.

Products we offer:

Car Insurance Agent in Glendale
Car Insurance Agent in Glendale
Helps protect you and your vehicle if you’re involved in a car accident. At a minimum, you’ll likely need bodily injury liability and property damage liability to meet state auto insurance coverage requirements and help protect your finances if you cause an accident that injures another driver or damages their property. We also offer underinsured motorist coverage to help with your expenses if you’re hit by a driver without insurance. If you’re looking for coverage to help protect your vehicle, you might want to consider collision coverage and comprehensive coverage, which help pay repair costs if your car is damaged in a covered loss. And, additional replacement protection coverages, like new car replacement coverage or loan/lease gap coverage help protect your investment in a brand-new car. I can help you choose a combination of coverages that fulfill state requirements and meet your needs. Give me a call to get a car insurance quote today!
get a quote
Home Insurance Agent in Glendale
Home Insurance Agent in Glendale
Helps provide protection for your house (dwelling) and your family’s liability as well as the things you own in and around your home such as “other structures” (detached garage, fence, etc.), your personal property (furniture, clothing, etc.) against covered perils such as fire, theft, wind/hail and more. Call me today for a homeowners insurance quote and I’ll help you get the protection your home needs and the savings you deserve with our money-saving discounts.
Condo Insurance Agent in Glendale
Condo Insurance Agent in Glendale
Helps protect the portion of your condo, co-op or townhome you are responsible for (inside structure, permanent fixtures, cabinets, etc.) with dependable coverage. Condo policies are HO-6 compliant, and cover family liability and personal belongings against covered perils such as fire, theft, vandalism and more. Contact me today for a quote!
Renters Insurance Agent in Glendale
Renters Insurance Agent in Glendale
Helps protect your personal belongings inside or outside your apartment from accidents such as, fire, theft, vandalism, and cover family liability. Give me call today to review what type of coverage makes sense for where you live and what you own.
get a quote
Landlords & Hosts Insurance Agent in Glendale
Landlords & Hosts Insurance Agent in Glendale
Helps protect the structure of your rental property, from covered accidents such as fire, wind/hail, vandalism and more. It also offers protection for the liability you might face as an owner. Let’s chat about the right coverage for your additional property!
Motorcycle Insurance Agent in Glendale
Motorcycle Insurance Agent in Glendale
Our motorcycle policies include the basic coverage you may need, like liability coverage, which includes passenger liability coverage, and uninsured motorist coverage. You can further customize your motorcycle policy with collision coverage and comprehensive coverage to help protect your bike. And, if you have a customized ride, you can help protect your aftermarket gear with optional equipment coverage. Contact me to learn about motorcycle insurance discounts and to get started with a quote for a policy that fits your needs.
get a quote
Business Insurance Agent in Glendale
Business Insurance Agent in Glendale
Commercial insurance protects your small business, your livelihood. Instead of having one policy for your business personal property/building then another for the liability, a BOP combines both policies into one. In addition to these basic coverages, commerical insurance can be customized with additional protection to help cover more aspects of your business. I can help you tailor a policy to fit your small business’s needs. As a small business owner myself, I understand how important it is to protect what you’ve worked so hard to build. Call me for a free review of your current business policy and to learn more about insurance solutions to help protect you, your business, and your employees.
Life Insurance Agent in Glendale
Life Insurance Agent in Glendale
Protect the life you want, for those that matter most. A life insurance policy can help provide financial security for your loved ones by covering expenses like the mortgage, college tuition, and other everyday living costs. Call me today to learn about the different types of coverage Allstate offers.
ATV Insurance Agent in Glendale
ATV Insurance Agent in Glendale
Help protect yourself and your all-terrain vehicle against the unexpected. We offer bodily injury liability coverage and property damage liability coverage on your ATV insurance policy. If you injure someone else or damage their property while driving your ATV, liability coverage helps pay the other person’s medical or repair bills. If your ATV is damaged in a crash, collision coverage may help. Collision coverage for your ATV helps pay for repairs if you hit another object, such as a fence or a tree. Finally, you may want to consider comprehensive coverage for your ATV in case it’s stolen, vandalized or damaged by hail or fire. Give me a call to get a quote on an ATV insurance policy today!
get a quote
Boat Insurance Agent in Glendale
Boat Insurance Agent in Glendale
Helps cover your boat on and off the water. Watercraft liability coverage helps pay for another person’s expenses if you injure them or damage their property with your boat. If you’re injured in a boating accident, watercraft medical payments coverage helps pay for your medical bills. Need to repair damage to your boat after an accident? Property coverage for your boat helps cover a crash with another boat or object (like a pier or buoy). It also helps cover theft, vandalism or fire. Help protect your boat against these covered perils during the on- and off-season. We also offer additional coverage for things like your boat trailer, fishing equipment and even towing or fuel delivery when you’re stranded. Need a boat insurance quote? Give me a call today!

30+

Years of
Experience

30+

Years in the
Community

Your Local Allstate Team

Melissa Aiden

My name is Melissa, though many of our long-time customers know me as “Lissa.” I was officially appointed as an Allstate agent in November 2023, but I’ve had the privilege of working in this agency for more than 36 years.
This agency has been a part of my life for as long as I can remember. It was first led by my mother, Yoly Joaquin, and later by my brother, Fred Joaquin. I feel truly honored to continue our family’s legacy of serving this community and to carry on the values of care, guidance, and personal service that they established.
What I love most about this work is building relationships and helping people protect what matters most—whether that’s their home, car, business, or family. Insurance can sometimes feel overwhelming, but I enjoy making it easier for customers to understand their options and feel confident in their decisions.
Alongside my dedicated team, I’m committed to going the extra mile to help see you always feel supported and valued. Thank you for placing your trust in us—it’s a privilege to serve as an agent, and I look forward to being here for you for many years to come.

Christine Joy

Office Manager

Hi! My name is Christine Joy. I'm the office manager at the Melissa Joaquin Aiden Agency. My experience in the insurance industry spans for over 20 years. I strive to provide excellent service to our valued customers. I speak both

Nivia Fernandez

Sales Agent/Customer Service/Commercial

Hi! My name is Nivia Fernandez, I am a proud member of our Allstate Team! I am Sales Agent/Customer Service/Commercial. I strive to offer excellence and satisfaction for your needs. I speak Spanish & English.

Lorenzo Santos

Hi! My name is Lorenzo Santos! I'm a proud member of the team! I work as the Customer Service/Sales for our agency. I love to meet new people and get to know their stories. I strive to offer excellence and satisfaction for your ne

Isabella Joaquin!

Hi, my name is Isabella Joaquin! I’m a proud licensed agent with the team. I work in both sales and customer service, helping customers find the right coverage and providing ongoing support along the way. I value building genuine connections and aim to make insurance clear and stress-free. My goal is for every customer to feel confident, cared for, and supported.

Allstate Insurance Agent Reviews

renato roque

Jun. 22, 2026

Agency is very professional but the insurance rate is very high/expensive. Considering to switch to another Insurance Co

Agency is very professional but the insurance rate is very high/expensive. Considering to switch to another Insurance Company.

Agent Response

Thank you for your feedback, Renato, and for your

Thank you for your feedback, Renato, and for your kind words about our agency. We truly appreciate your business and understand that insurance premiums are an important consideration.

I did take a look at your policy and noticed that your most recent renewal actually decreased by about 3%, which I'm glad to see. Even so, I understand that the premium may still feel higher than you'd like. Before making any decisions, I'd love the opportunity to review your policy with you to see if there are any additional discounts or coverage options that may better fit your needs.

Thank you again for your trust in our agency. We truly appreciate the opportunity to serve you and hope to continue doing so for many years to come.

maria isabel medina

Jun. 11, 2026

The agent I spoke with was excellent. However, I can never actually speak to my actual agent. That is the only reason

The agent I spoke with was excellent. However, I can never actually speak to my actual agent. That is the only reason I am not giving you a 10.

Agent Response

Hi Maria, Thank you so much for your feedback. I'

Hi Maria,

Thank you so much for your feedback. I'm glad to hear that the representative who assisted you provided excellent service.

I did want to mention that if you'd ever like to speak with me directly, I am always happy to help. When you call our office, our automated phone system may first ask what you need assistance with. If you simply say "agent," your call should be routed directly to our office rather than to the customer service center.

I am fortunate to have a wonderful team that can assist with many service requests, but please know that if you ever prefer to speak with me personally, I am more than happy to get on the phone and assist you.

Thank you again for taking the time to share your feedback and for allowing us to serve you.

gershom sikaala

Jun. 9, 2026

HAVE BEEN USING OVER 10YEARS

Agent Response

Thank you, Gershom, for being a valued customer fo

Thank you, Gershom, for being a valued customer for over 10 years! We're thrilled to have your trust and appreciate your continued support. If you ever need assistance, feel free to reach out.

soledad quioan

Jun. 8, 2026

Agent Response

Thank you, Soledad, for your positive feedback! We

Thank you, Soledad, for your positive feedback! We're thrilled to hear that you're satisfied with our services. Your trust and support mean a lot to us. If you ever need assistance, feel free to reach out.

manuel guzman

Jun. 8, 2026

Comfortable and easy

Agent Response

Thank you so much for your 5-star review, Manuel!

Thank you so much for your 5-star review, Manuel!

We're happy to hear that your experience was comfortable and easy. That's exactly the kind of service we strive to provide for every customer. We truly appreciate your trust in our agency and look forward to assisting you with your insurance needs for many years to come.

Thank you again for your support!

– Melissa Aiden & Team

peggy marie edens

May. 18, 2026

Agent Response

Thank you, Peggy Marie, for your 5-star review! W

Thank you, Peggy Marie, for your 5-star review!

We truly appreciate you taking the time to support our agency. Providing friendly, knowledgeable service and helping our customers protect what matters most is always our goal.

Thank you for placing your trust in us. We look forward to serving you for many years to come!

~ Melissa Aiden & Team

mariam karapetyan

May. 12, 2026

Agent Response

Thank you so much, Mariam, for the 5-star review!

Thank you so much, Mariam, for the 5-star review! We truly appreciate your support and the opportunity to help with your insurance needs. Our team is grateful for your trust, and we look forward to continuing to provide you with friendly and personalized service for many years to come. 🙂

ledy hernandez

May. 12, 2026

I am very happy and satisfied with the service provided.

Agent Response

Thank you so much, Ledy, for your kind review and

Thank you so much, Ledy, for your kind review and for trusting our agency with your insurance needs. We truly appreciate your support and are so happy to hear you were satisfied with the service provided. Our team always strives to give friendly, personalized assistance, and your feedback means a lot to us. Thank you again for being part of our Allstate family! 🙂

robert bean

May. 4, 2026

Agent Response

Thank you so much, Mr. Bean, for your 5-star revie

Thank you so much, Mr. Bean, for your 5-star review and for your many years of loyalty to Allstate and our agency. We truly appreciate the trust you have placed in us over the years to help protect your home, landlord property, and autos. It means a great deal to have longtime customers like you as part of our Allstate family, and we are grateful for the opportunity to continue serving you. Thank you again for your support! 🙂

odon salvacion

May. 1, 2026

Agent Response

Thank you for your feedback, Odon. We appreciate y

Thank you for your feedback, Odon. We appreciate your long-term trust in us. We're sorry to hear about your recent experience and would like to understand more. Please feel free to reach out to melissaaiden@allstate.com so we can address your concerns.

manolito dionisio

Apr. 28, 2026

Agent Response

Thank you so much for the 5-star review, Manolito!

Thank you so much for the 5-star review, Manolito! We truly appreciate your support and are grateful for the opportunity to assist you. Please don’t hesitate to reach out if you ever need anything. We’re always here to help.

bayani llanes

Apr. 20, 2026

Very helpful friendly n very professional

Agent Response

Thank you, Bayani, for your kind words! We're thri

Thank you, Bayani, for your kind words! We're thrilled to hear that you found our team helpful, friendly, and professional. Your satisfaction is our top priority, and we appreciate your feedback. If you ever need assistance, feel free to reach out.

carol sorenson

Apr. 19, 2026

Agent Response

Thank you so much for your kind feedback, Carol. W

Thank you so much for your kind feedback, Carol. We truly appreciate you taking the time to share your experience with us 😊

It means a lot to know you had a positive experience. If there’s anything we could have done to make it even better, we’d really value your input. We’re always looking for ways to improve and better serve you.

Please feel free to reach out to me anytime. I’d be happy to connect.

Thank you again for your continued trust!

richard la fleur

Apr. 10, 2026

Agent Response

Thank you, Richard, for your positive feedback! We

Thank you, Richard, for your positive feedback! We're thrilled to hear that you're satisfied with our services. It's wonderful to have long-time customers like you who trust us for their insurance needs. If you ever need assistance, feel free to reach out.

yolanda macasio

Apr. 6, 2026

Agent Response

Thank you, Yolanda, for your feedback. We’re alw

Thank you, Yolanda, for your feedback. We’re always looking for ways to improve, and your input is very important to us. If you’re open to it, I’d love the opportunity to connect and learn how we can better serve you. Please feel free to reach out anytime.

susan gotaco

Mar. 30, 2026

Agent Response

Thank you, Susan, for your wonderful feedback! We

Thank you, Susan, for your wonderful feedback! We’re so glad to hear you had a positive experience with us 😊 Your trust and satisfaction mean a great deal, and we’re always here to support you with all your insurance needs. If you ever have any questions or need assistance, please feel free to reach out.

efren lainez

Mar. 26, 2026

Agent Response

Thank you, Efren, for your positive feedback! We'r

Thank you, Efren, for your positive feedback! We're thrilled to hear that you had a great experience with Melissa Aiden: Allstate Insurance. Your trust and satisfaction are our top priorities. If you ever need assistance, feel free to reach out.

cesar scott quiroz

Mar. 7, 2026

The experience has been great but the price is too high

Agent Response

Cesar, thank you for your feedback. We truly appr

Cesar, thank you for your feedback. We truly appreciate it 😊

We’re glad to hear you’ve had a positive experience with our team. We understand pricing can be a concern, and we’d welcome the opportunity to review your policy with you to see if there are any ways we can help. Please feel free to reach out anytime.

paulino razon

Mar. 3, 2026

Melissa’s team is seriously responsible and keep my account updated and in good shape. They treat us professionally an

Melissa’s team is seriously responsible and keep my account updated and in good shape. They treat us professionally and provide us informations necessary to us wherever we need help and assistance. My experience has been pleasant and hopefully will be same always. Thank you

Agent Response

Thank you so much for your kind words, Paulino. W

Thank you so much for your kind words, Paulino. We truly appreciate it 😊

It means a lot to hear that you’ve had a positive experience with our team. We always strive to keep our clients informed, supported, and well taken care of, so your feedback really means a great deal to us.

We’re grateful for your trust and look forward to continuing to be here for you whenever you need us.

Thank you again!

marisol blanco claros

Feb. 3, 2026

They never answer the phone

Agent Response

Hi Marisol, thank you for your feedback, and I’m

Hi Marisol, thank you for your feedback, and I’m sorry to hear about your experience.

We always do our best to answer every call, and if we’re assisting other clients at the time, we make every effort to return missed calls as quickly as possible.

If you’re still in need of assistance, I’d truly appreciate the opportunity to connect and help. Please feel free to reach out to me directly. I’d be more than happy to assist you.

Allstate Online Review Policy

Your Local Allstate Team

Melissa Aiden

My name is Melissa, though many of our long-time customers know me as “Lissa.” I was officially appointed as an Allstate agent in November 2023, but I’ve had the privilege of working in this agency for more than 36 years.
This agency has been a part of my life for as long as I can remember. It was first led by my mother, Yoly Joaquin, and later by my brother, Fred Joaquin. I feel truly honored to continue our family’s legacy of serving this community and to carry on the values of care, guidance, and personal service that they established.
What I love most about this work is building relationships and helping people protect what matters most—whether that’s their home, car, business, or family. Insurance can sometimes feel overwhelming, but I enjoy making it easier for customers to understand their options and feel confident in their decisions.
Alongside my dedicated team, I’m committed to going the extra mile to help see you always feel supported and valued. Thank you for placing your trust in us—it’s a privilege to serve as an agent, and I look forward to being here for you for many years to come.

Christine Joy

Office Manager

Nivia Fernandez

Sales Agent/Customer Service/Commercial

Lorenzo Santos

Isabella Joaquin!

Frequently asked questions

What are your agency hours?

Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 5:30 PM
Thursday: 9:00 AM - 5:30 PM
Friday: 9:00 AM - 5:30 PM
Saturday: Closed
Sunday: Closed

Are you open on weekends?

Saturday: Closed
Sunday: Closed

Can I text your agency with questions?

Yes, we have text messaging services.

What languages do you speak?

We have staff members available who speak the following languages: English, Spanish, Tagalog

Do you have more than one location?

No, this is our only location.

Melissa Aiden is insurance licensed in the state(s) of California. If you do not reside in the state(s) of California, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

California Insurance License Name and Number: 6011536 MELISSA JOAQUIN AIDEN INSURANCE AGENCY INC, 0748754 AIDEN, MELISSA JOAQUIN

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

you're in good hands^®