Allstate Insurance Agent Michele Kitterle

Allstate Insurance Agent 
Michele KitterleRonkonkoma, NY

Elite Agent
Select a product to get a quoteSelect a product to get a quote

Location Details

Office Hours

Day of the WeekHours
MonAvailable by appointment9:00 AM - 5:00 PM
TueAvailable by appointment9:00 AM - 5:00 PM
WedAvailable by appointment9:00 AM - 5:00 PM
ThuAvailable by appointment9:00 AM - 5:00 PM
FriAvailable by appointment9:00 AM - 5:00 PM
SatAvailable by appointment
SunAvailable by appointment
After-hours appointments available.
Available 24/7 at

625A Portion Rd
Ronkonkoma, NY 11779
US

Map of 625A Portion Rd in Ronkonkoma

Landmarks

We are located in the Island Lake Diner Parking lot

Areas Served

Bohemia, Holbrook, Ronkonkoma, Sayville, Islip, Holtsville, Farmingville, Brightwaters, Patchouge, Selden, Centereach, Nassau, Suffolk

Languages

English, Spanish
Michele Kitterle: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Insurance Agent: Michele Kitterle

Photo gallery preview
Photo gallery preview
Photo gallery preview
Photo gallery preview
Photo gallery preview
Photo gallery preview
Photo gallery preview
Photo gallery preview
Photo gallery preview
Photo gallery preview
Photo gallery preview
Photo gallery preview
Photo gallery preview
Photo gallery preview
Photo gallery preview
Photo gallery preview
Photo gallery preview
Photo gallery preview
Photo gallery preview
Photo gallery preview
Photo gallery preview
Photo gallery preview
Photo gallery preview
Photo gallery preview
Photo gallery preview
Photo gallery preview
Photo gallery preview
Photo gallery preview
Photo gallery preview
Photo gallery preview
Photo gallery preview
Photo gallery preview
Photo gallery preview
Photo gallery preview
Photo gallery preview
Photo gallery preview
Photo gallery preview
Michele Kitterle Ronkonkoma, NY
Michele Kitterle Ronkonkoma, NY
Michele Kitterle Ronkonkoma, NY
Michele Kitterle Ronkonkoma, NY
Michele Kitterle Ronkonkoma, NY

Products we offer:

30+
Years of
Experience
30+
Years in the
Community
Elite Agent
Circle Of Champions Award-1 years
Honor Ring-6 years
National Conference Award-1 years
Pinnacle Elite-1 years
Almost Home Animal Shelter
Paws of War
Cancer Society
Vice President Ronkonkoma Chamber of Commerce

Your Local Allstate Team

Allstate Insurance Agent Reviews

Rating 4.0
Photo of agent
Agent Response
Thank you, Joseph, for your feedback and for being
Thank you, Joseph, for your feedback and for being a valued customer. We're glad to see a positive rating and are always here to assist with any concerns. If you have any specific issues or suggestions, that will get that 5 star review from you, please feel free to reach out to MSCULLY@ALLSTATE.COM. Your satisfaction is important to me.
Rating 3.5
Photo of agent
Agent Response
Thank you, Peter, for sharing your feedback. We ap
Thank you, Peter, for sharing your feedback. We appreciate your insights and are committed to improving your experience with us. As a valued customer, your satisfaction is important and we always want to provide 5 Star service. Please feel free to reach out to MSCULLY@ALLSTATE.COM to discuss any specific concerns or betterments you would like to see.
Rating 5.0
Gabriel came out for a claim on water damage in our house. He was very professional, thorough, and communicated every st
Gabriel came out for a claim on water damage in our house. He was very professional, thorough, and communicated every step. Very grateful for his patience and efficiency!
Photo of agent
Agent Response
Thank you, Lucy, for sharing your positive experie
Thank you, Lucy, for sharing your positive experience with Gabriel. We're thrilled to hear that his professionalism and thorough communication made a difference during your claim process. Your satisfaction is important to us, and we appreciate your feedback!
Rating 4.5
Photo of agent
Agent Response
Hi Immacula, Thank you so much for the 4.5-star r
Hi Immacula,

Thank you so much for the 4.5-star review — we truly appreciate you taking the time to rate your experience with us!

Our goal is always to deliver 5-star service, so if there’s anything we can do to make your experience even better, I’d genuinely love to hear your feedback. Your input helps us grow and serve you (and all our clients) at the highest level.

Thank you again for trusting our agency — we’re always here when you need us. 💙

— Michele & Team Scully
Rating 5.0
Very good
Photo of agent
Agent Response
Thank you, Erich! We truly appreciate the 5-star
Thank you, Erich!

We truly appreciate the 5-star review and your kind words. “Very good” is what we love to hear! 😊

We’re always here for you whenever you need us. 💙
Rating 0.0
Michelle allowed my husband to split our martital policu. At the time that she split the policy we we married, not sepa
Michelle allowed my husband to split our martital policu. At the time that she split the policy we we married, not separated, the divorce had mot been started. She should have never split the policy. She allowed my husband to split the policy by removing only one vehicle to be placed on his new policy and left a vehicle that is titled to him as well as registed to him on the marital policy that was now only in my name. In NY registration and insurance names must match.

I asked Michelle mulitble times for assistace. She only assisted me when I threated to call corporate and complain. She then contacted my husband and he moved the vehicle that he owned amd registed to his new policy.


She shuld have bever spit the pplicy with our berify we were separted.
Photo of agent
Agent Response
Hi Eileen, This was an extremely complex situatio
Hi Eileen,

This was an extremely complex situation involving two named insureds giving conflicting instructions and disputing policy changes directly through our office.

There were repeated instances of vehicles being added or endorsements being requested by one party, followed by calls from the other party stating the changes were unauthorized. Each time, we were placed in the middle of a dispute that was not insurance-based, but personal.

Our responsibility as an agency is to:
• Process requests made by a named insured
• Verify ownership and insurable interest
• Document all conversations
• Notify the other named insured of changes and explain how those changes affect the policy

We cannot legally refuse a requested change from a named insured, nor can we override one party’s instruction because the other disagrees. We also cannot determine ownership beyond the documentation and verification available to us. That authority lies with the DMV and, ultimately, the courts — not an insurance agency.

Regarding the vehicle in question, until ownership was clearly verified, there was no alternative action available under New York insurance law and company guidelines. Once ownership was clarified, it was handled accordingly.

At every step, you were informed. Casey, Randy, and I were all personally involved to ensure transparency and compliance. We did not make independent decisions — we followed the legal process required of us.

We understand emotions were high, but our agency acted professionally, lawfully, and consistently throughout. I stand behind how this matter was handled.

If you would like to discuss anything further directly, I remain available.
Rating 5.0
Photo of agent
Agent Response
hank you so much for the 5 stars, George! ⭐⭐
hank you so much for the 5 stars, George! ⭐⭐⭐⭐⭐

We truly appreciate you taking the time to leave a review and trust our agency with your insurance needs. It means a lot to our entire team.

If there’s ever anything you need — policy questions, coverage reviews, or just a quick check-in — we’re always here for you. 💙

— Michele & Team Scully
Rating 5.0
Photo of agent
Agent Response
Dillon — thank you for the 5 stars! ⭐⭐⭐⭐
Dillon — thank you for the 5 stars! ⭐⭐⭐⭐⭐

We don’t take your trust lightly, and we truly appreciate you choosing our agency. Our goal is always clear communication, solid coverage, and making insurance easy to deal with.

If there’s ever anything you want to review or adjust, just reach out — we’ve got you covered. 💙

— Michele
Rating 2.5
Photo of agent
Agent Response
Hi Margaret, If your rating was related to pricin
Hi Margaret,

If your rating was related to pricing, I completely understand how frustrating the current New York market can be. State-filed rates and underwriting guidelines are outside of an individual agency’s control, but we’re always happy to review discounts, coverage options, and adjustments to make sure you’re positioned as competitively as possible.

If you’d like to revisit your policy together, I’m here for you. 💙
Rating 5.0
Photo of agent
Agent Response
Thank you for the review, Brian! We truly appreci
Thank you for the review, Brian!

We truly appreciate you taking the time to rate your experience with our agency. Your support means a lot to us.

If there’s ever anything you need — coverage questions, updates, or a quick review — don’t hesitate to reach out. We’re always here to help. 💙

— Michele
Rating 5.0
Photo of agent
Agent Response
Thank you so much for the review, Katrina! We tru
Thank you so much for the review, Katrina!

We truly appreciate you taking the time to share your feedback and for trusting our agency with your insurance needs. It means a lot to our entire team.

If there’s ever anything you need — whether it’s a quick question or a full coverage review — we’re always here for you. 💙

— Michele
Rating 4.5
Photo of agent
Agent Response
hank you for the review, Wayne! We truly apprecia
hank you for the review, Wayne!

We truly appreciate you taking the time to rate your experience with our agency. Your support means a lot to us and our team.

If you ever need anything — policy updates, coverage questions, or a quick review — we’re just a call away. 💙

— Michele
Rating 5.0
Always helpful and knows just what to do in all situations
Photo of agent
Agent Response
Thank you so much for your kind words! We truly ap
Thank you so much for your kind words! We truly appreciate being able to be there for you in every situation. Your trust means everything to us, and we’re grateful for the opportunity to be your professionals for what matters most. From me and the entire Michele Scully Agency – thank you for allowing us to be your partners in protection. 💙
Rating 5.0
Photo of agent
Agent Response
hank you so much, Jaclyn, for your 5-star review!
hank you so much, Jaclyn, for your 5-star review! 🌟 We truly appreciate your support and are grateful for the opportunity to be your trusted agency. – Michele Scully Agency 💙
Rating 5.0
Photo of agent
Agent Response
Thank you so much, Ana, for your 5-star review!
Thank you so much, Ana, for your 5-star review! 🌟 We truly appreciate your trust and support, and we’re grateful to be your agency. – Michele Scully Agency 💙
Rating 5.0
Always a pleasure
Photo of agent
Agent Response
Maryellen, Thank you so much for your amazing re
Maryellen,
Thank you so much for your amazing review and kind words. We love to be your agent and please let me know if there is anything you need.

Michele
Rating 0.0
Feel like just a policy number
Nothing special
Photo of agent
Agent Response
I am so sorry that you feel that way, I know we ha
I am so sorry that you feel that way, I know we have been diligently working on calling every renewal time to complete policy reviews. I am always available by email, text and in person not to mention call and I would love to hear from you to go over any way we can make you more satisfied with our service. My clients and insureds are extreamly important and they are always our first
Priority . Hope to speak with you soon!

Michele
Rating 3.5
So far so good, I guess 😌
Photo of agent
Agent Response
Barbara, Thank you for taking the time to give t
Barbara,
Thank you for taking the time to give the Michele Scully Agency a review. I appreciate your business and I know that rates have been so hard for so many of us during these times and I am so happy that we are able to offset a lot of the increases on the insurance.

I know a lot of times the rating given has to do with the premium, unfortunately out of our control, however if there is any of this review that we can implement to insure 5 star satisfaction please let me know.

My clients happiness with the agency and how we serve you is my utmost concern. Thank you again for your business!

Michele
Rating 0.0
You and your agency were great, but Allstate, the company was very disappointing. I was charged very high rates and you
You and your agency were great, but Allstate, the company was very disappointing. I was charged very high rates and you dropped me without any notification. It caused me a lot of grief and money with the DMV. The explanation was very poor on the grounds that I made too many claims and that you made a decision over a year and 4 months after a glass claim. my policy was renewed at least 2 times after before it was decided to drop me. I am very disappointed and would never recommend anyone to do business with this company.
Photo of agent
Agent Response
John, We loved having you as a client. I am so s
John,
We loved having you as a client. I am so sorry about the non renewal and if you ever need anything from us even advise on insurance issues please dont hesitate to reach out, you dont have to be insured with the agency we are always here for you!

Michele
Rating 5.0
Photo of agent
Agent Response
Than you Rich we are glad we were able to assist y
Than you Rich we are glad we were able to assist you with the issues with the claim and let me know if you need anything!

Michele

Your Local Allstate Team

Frequently asked questions

What are your agency hours?
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday:
Sunday:
Are you open on weekends?
Saturday:
Sunday:
Can I text your agency with questions?
Yes, we have text messaging services.
What languages do you speak?
We have staff members available who speak the following languages: English, Spanish
Do you have more than one location?
No, this is our only location.
Michele Kitterle is insurance licensed in the state(s) of Connecticut, New Jersey, and New York. If you do not reside in the state(s) of Connecticut, New Jersey, or New York, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.

Check the background of this firm on FINRA's BrokerCheck website.
you're in good hands®