Allstate Insurance Agency
North Texas Insurance Group, LLC, Dallas, TX

MBA

4131 N Central Expy,

Ste 900

Dallas, TX 75204

Call

(214) 370-3122to quote by phone

Call

(214) 370-3122to quote by phone

Call

(214) 370-3122to quote by phone

Call

(214) 370-3122to quote by phone

Select a product to get a quote

ATV insurance

Location Details

Office Hours

Day of the Week	Hours
Mon	8:30 AM - 5:30 PM
Tue	8:30 AM - 5:30 PM
Wed	8:30 AM - 5:30 PM
Thu	8:30 AM - 5:30 PM
Fri	8:30 AM - 5:00 PM
Sat	Available by appointment
Sun	Closed

After-hours appointments available.

Available 24/7 at

(214) 370-3122

4131 N Central Expy,
Ste 900
Dallas, TX 75204
US

Landmarks

Next to McDonalds

Areas Served

Dallas, University Park, Lower Greenville, Highland Park, Uptown, Preston Hollow, White Rock Lake, M Streets, North Texas, DFW, Texas

Languages

English, Spanish, Vietnamese

Social

North Texas Insurance Group, LLC: Allstate Insurance

You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Agency: Meet North Texas Insurance Group, LLC

North Texas Insurance Group, LLC Dallas, TX

I’ve gotten to know many local families as an Allstate agent in Dallas. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I know what life is like here in Dallas – that you choose your car and your home to fit your lifestyle and your budget. I also know how important it is to do the same when it comes to insurance. I look forward to getting to know you and helping you to find the solutions that meet your needs.

Part of what I like best about my job is that I can offer customers options for a wide variety of coverage and services. You can depend on me to help you look at the big picture.

I’m committed to helping Dallas residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I’m available to answer your questions. If you’re already a customer, I’m ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call me today.

Part of what I like best about my job is that I can offer customers options for a wide variety of coverage and services. You can depend on me to help you look at the big picture.

Products we offer:

Car Insurance Agent in Dallas
Car Insurance Agent in Dallas
Helps protect you and your vehicle if you’re involved in a car accident. At a minimum, you’ll likely need bodily injury liability and property damage liability to meet state auto insurance coverage requirements and help protect your finances if you cause an accident that injures another driver or damages their property. We also offer uninsured motorist coverage to help with your expenses if you’re hit by a driver without insurance. If you’re looking for coverage to help protect your vehicle, you might want to consider collision coverage and comprehensive coverage, which help pay repair costs if your car is damaged in a covered loss. And, optional coverages, like new car replacement coverage or loan/lease gap coverage help protect your investment in a brand-new car. I can help you choose a combination of coverages that fulfill state requirements and meet your needs. Give me a call to get a car insurance quote today!
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Home Insurance Agent in Dallas
Home Insurance Agent in Dallas
Helps provide protection for your house (dwelling) and your family’s liability as well as the things you own in and around your home such as “other structures” (detached garage, fence, etc.), your personal property (furniture, clothing, etc.) against covered perils such as fire, theft, wind/hail and more. Call me today for a homeowners insurance quote and I’ll help you get the protection your home needs and the savings you deserve with our money-saving discounts.
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Condo Insurance Agent in Dallas
Condo Insurance Agent in Dallas
Helps protect the portion of your condo, co-op or townhome for which you are responsible for (inside structure, permanent fixtures, cabinets, etc.) with dependable coverage. Condo policies are HO-6 compliant, and cover family liability and personal belongings against covered perils such as fire, theft, vandalism and more. Contact me today for a quote!
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Renters Insurance Agent in Dallas
Renters Insurance Agent in Dallas
Helps protect your personal belongings inside or outside your apartment from accidents such as, fire, theft, vandalism, and cover family liability. Give me call today to review what type of coverage makes sense for where you live and what you own.
get a quote
Motorcycle Insurance Agent in Dallas
Motorcycle Insurance Agent in Dallas
Our motorcycle policies include the basic coverage you may need, like liability coverage, which includes passenger liability coverage and uninsured motorist coverage. You can further customize your motorcycle policy with collision coverage and comprehensive coverage to help protect your bike. And, if you have a customized ride, you can help protect your aftermarket gear with optional equipment coverage. Contact me to learn about motorcycle insurance discounts and to get started with a quote for a policy that fits your needs.
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Business Insurance Agent in Dallas
Business Insurance Agent in Dallas
Allstate Business Insurance protects your business in ways other insurance might not. A business owners policy (BOP) usually includes three common types of coverage to help protect you and your small business: property coverage, general liability coverage and business interruption coverage. In addition to these basic coverages, the Allstate Business Owners Policy can be customized with additional protection to help cover more aspects of your business. I can help you tailor a policy to fit your small business’s needs. As a small business owner myself, I understand how important it is to protect what you’ve worked so hard to build. Call me for a free review of your current business policy and to learn more about insurance solutions to help protect you, your business and your employees.
Life Insurance Agent in Dallas
Life Insurance Agent in Dallas
Protect the life you want, for those that matter most. A life insurance policy can help provide financial security for your loved ones by covering expenses like the mortgage, college tuition, and other everyday living costs. Call me today to learn about the different types of coverage Allstate offers.
ATV Insurance Agent in Dallas
ATV Insurance Agent in Dallas
Help protect yourself and your all-terrain vehicle against the unexpected. We offer bodily injury liability coverage and property damage liability coverage on your ATV insurance policy. If you injure someone else or damage their property while driving your ATV, liability coverage helps pay the other person’s medical or repair bills. If your ATV is damaged in a crash, collision coverage may help. Collision coverage for your ATV helps pay for repairs if you hit another object, such as a fence or a tree. Finally, you may want to consider comprehensive coverage for your ATV in case it’s stolen, vandalized or damaged by hail or fire. Give me a call to get a quote on an ATV insurance policy today!
get a quote
Boat Insurance Agent in Dallas
Boat Insurance Agent in Dallas
Helps cover your boat on and off the water. Watercraft liability coverage helps pay for another person’s expenses if you injure them or damage their property with your boat. If you’re injured in a boating accident, watercraft medical payments coverage helps pay for your medical bills. Need to repair damage to your boat after an accident? Property coverage for your boat helps cover a crash with another boat or object (like a pier or buoy). It also helps cover theft, vandalism or fire. Help protect your boat against these covered perils during the on- and off-season. We also offer additional coverage for things like your boat trailer, fishing equipment and even towing or fuel delivery when you’re stranded. Need a boat insurance quote? Give me a call today!

20+

Years of
Experience

10+

Years in the
Community

Your Local Allstate Team

Darrell Sims

Agency Owner - Personal Financial Representative

Sarah Blake

Operations Manager

Sarah brings over two decades of passion and experience to the insurance industry. As Operations Manager, she focuses on creating efficient and customer-centric processes. Personally, she is a busy mother of three boys, with two currently serving our country in the military. Her long-standing commitment helps see a dependable and positive experience for everyone she works with.

Linda Escudero

Customer Service Manager

Linda is passionate for helping people, bringing over a decade of industry experience to her work. When she's not dedicating her time to assisting others, she's enjoying life with her two children and her beloved Husky dogs.

Kathy Wallace

Licensed Sales Producer

Meet Kathy, a dedicated and hardworking individual who brings her full commitment to everything she does. When she's not excelling at her job, this mom is busy pursuing her love for helping people and embarking on exciting travel

Betty Emerson-Merz

Licensed Sales Producer

Betty brings a unique blend of healthcare knowledge and customer care to her role at the agency. After several years as a respiratory therapist—where she helped patients protect their health—she transitioned into insurance to continue helping people’s well-being and finances.

As a sales agent, Betty specializes in helping customers with the right coverages and helping see they’re fully protected when it matters most—especially at claim time. Her results-driven approach earned her both Sales Agent of the Year and Sales Manager of the Year honors at a previous agency, proving that clear communication, consistency, and empathy truly make the difference.

Outside of work, Betty is a devoted grandmother who enjoys hunting, cruising, and spending quality time with family and friends. Her background as a caregiver shapes everything she does, fueling her passion to help see every customer feels confident, protected, and well taken care of.

Stephanie Grayson

Licensed Sales Producer

Stephanie has been helping customers navigate the insurance world since 1998, bringing decades of experience, attention to detail, and a genuine passion for helping people protect what matters most. As a licensed insurance agent, she takes pride in building lasting relationships and providing personalized solutions tailored to each customer’s life and goals.
Her experience and commitment to great service make her a fantastic addition to our team, and we’re excited for customers to get to know her

Dawn Brown

Licensed Sales Producer

Dawn brings 12 years of Allstate experience with a strong background in customer service, sales, and policy guidance. She is passionate about helping customers understand their options, make insurance decisions, and feel confident that their needs are being handled with care.

Known for her professionalism, communication skills, and commitment to building lasting relationships, Dawn has a proven ability to provide thoughtful solutions while creating positive customer experiences built on loyalty. We are excited to have her experience and dedication as part of our team!

Blanca Cruz

Licensed Sales Producer

Blanca brings over 10 years of customer service experience, including 8 years representing Allstate. She enjoys helping people, building positive relationships, and creating a great experience for both customers and coworkers. She is known for being dependable, approachable, and calm under pressure, with a professional attitude and a strong team-focused mindset. She value's collaboration and believes in supporting those around her so the entire team can succeed.

Outside of work, she is a proud veteran and mother of two who enjoys cooking, hiking, spending time with her family, and the occasional night of bingo.

Allstate Insurance Agent Reviews

oswaldo valdivia

May. 7, 2026

Muy buen servicio desde la atención al cliente y todo muy detallado

helen mayberry

Apr. 18, 2026

Agent Response

Helen, we’re sorry to see that your experience a

Helen, we’re sorry to see that your experience appears to have fallen short of expectations. Since there weren’t any details included in the review, we’d truly appreciate the opportunity to understand what happened and see how we can help. Please feel free to contact our office directly at 214-370-3122 so we can address any concerns and work toward a better experience for you. Your feedback is important to us.

diane dwyer

Apr. 17, 2026

Easy and efficient.

Agent Response

Thank you, Diane, for your feedback! We're glad to

Thank you, Diane, for your feedback! We're glad to hear that you found our services easy and efficient. Your satisfaction is important to us, and we appreciate your support. If you have any further comments or questions, feel free to reach out.

ronald pringle

Mar. 31, 2026

Agent Response

Thank you, Ronald, for your positive feedback and

Thank you, Ronald, for your positive feedback and for being a valued customer. We're thrilled to hear about your satisfaction with our services. If you have any further questions or need assistance, feel free to reach out. Your trust means a lot to us!

sunday akhator

Mar. 26, 2026

Agent Response

Thank you, Sunday! We truly appreciate you taking

Thank you, Sunday! We truly appreciate you taking the time to leave us a 5-star review. It means a lot to our team at North Texas Insurance Group to know our service made a positive impression. If you ever need anything regarding your coverage, our team is always here to help!

stacy rogers

Mar. 20, 2026

jean cook

Mar. 18, 2026

Agent Response

Thank you, Jean! We truly appreciate the 5-star ra

Thank you, Jean! We truly appreciate the 5-star rating and your support of North Texas Insurance Group. It means a lot to our team, and we’re always here whenever you need assistance with your coverage!

zahira rodriguez

Mar. 16, 2026

Very good

Agent Response

Thank you, Zahira, for your positive feedback! We'

Thank you, Zahira, for your positive feedback! We're thrilled to hear that you had a very good experience with us. Your satisfaction is our priority, and we look forward to continuing to serve your insurance needs.

richard may

Mar. 6, 2026

Agent Response

Hi Richard, Thank you for sharing your feedback.

Hi Richard,

Thank you for sharing your feedback. We understand your concerns and are here to help. Please feel free to reach out to sarahblake@allstate.com so we can address your specific issues. Your input is valuable to us, and we aim to improve your experience with North Texas Insurance Group.

Best regards,
North Texas Insurance Group, LLC

carra paul

Mar. 5, 2026

Agent Response

Thank you, Carra, for your wonderful feedback! We'

Thank you, Carra, for your wonderful feedback! We're thrilled to know that you're satisfied with our services. At North Texas Insurance Group, LLC, we strive to provide reliable and trustworthy support to all our clients. Your satisfaction is our priority, and we appreciate your trust in us. If you ever need assistance, feel free to reach out.

brian wood

Mar. 1, 2026

Agent Response

Thank you, Brian, for your feedback and for being

Thank you, Brian, for your feedback and for being a valued customer. We're glad to hear you had a positive experience with us. If you have any further suggestions or need assistance, please feel free to reach out to sarahblake@allstate.com. Your satisfaction is important to us.

jonathan eleby

Feb. 23, 2026

Agent Response

Hi Jonathan, thank you for sharing your feedback w

Hi Jonathan, thank you for sharing your feedback with us. We value your input and are committed to improving our services. If you have any specific concerns or need assistance, please reach out to sarahblake@allstate.com. We appreciate your business and look forward to serving you better in the future.

arturo mejia

Jan. 6, 2026

Agent Response

Arturo, thank you for sharing your feedback. We un

Arturo, thank you for sharing your feedback. We understand your concerns and are here to help. Please feel free to reach out to sarahblake@allstate.com so we can address your specific issues. We value your input and appreciate your time.

luis rodriguez

Dec. 29, 2025

Agent Response

Thank you, Luis, for your positive feedback and fo

Thank you, Luis, for your positive feedback and for being a valued customer. We're pleased to hear about your satisfaction with our services. If you have any further suggestions or need assistance, feel free to reach out. Your trust in us is greatly appreciated!

booker washington

Dec. 20, 2025

Agent Response

Thank you, Booker, for your wonderful review! We'r

Thank you, Booker, for your wonderful review! We're thrilled to hear that you had a positive experience with North Texas Insurance Group, LLC. Your trust and satisfaction mean the world to us. If you ever need assistance, feel free to reach out.

john fratt

Dec. 19, 2025

Agent Response

Thank you, John, for your positive feedback and fo

Thank you, John, for your positive feedback and for being a valued customer of North Texas Insurance Group, LLC. We're glad to hear you're satisfied with our services. If you have any further questions or need assistance, please feel free to reach out. Your trust in us is greatly appreciated!

gregg miller

Dec. 15, 2025

Very limited contact with agent.

Agent Response

Hi Gregg, thank you for your feedback. I’m sorry

Hi Gregg, thank you for your feedback. I’m sorry to hear your contact with our team felt limited — that’s not the experience we want for our customers. We’d appreciate the opportunity to learn more and make this right. Please call our office at your convenience, or send us a message with the best number and time to reach you so we can follow up promptly. Thank you for giving us the chance to improve.

ellen haynes

Dec. 7, 2025

Agent Response

Thank you, Ellen, for your wonderful feedback! We'

Thank you, Ellen, for your wonderful feedback! We're thrilled to hear that you're satisfied with our services. Your trust and support mean a lot to us. If you ever need assistance, please feel free to reach out. We're here to help!

cameron sandolph

Dec. 7, 2025

Agent Response

Hi Cameron, thank you for sharing your feedback. W

Hi Cameron, thank you for sharing your feedback. We strive to provide excellent service and would like to understand more about your concerns. Please feel free to reach out to sarahblake@allstate.com so we can assist you further. Your input is valuable to us.

herman green

Nov. 9, 2025

I have had a great experience with the group and I would recommend it to someone else..I thank you for your help and tim

I have had a great experience with the group and I would recommend it to someone else..I thank you for your help and time..

Agent Response

Thank you, Herman, for your kind words and for bei

Thank you, Herman, for your kind words and for being a valued customer. We're thrilled to hear about your positive experience with our team. Your recommendation means a lot to us. If you ever need further assistance, feel free to reach out.

Allstate Online Review Policy

Your Local Allstate Team

Darrell Sims

Agency Owner - Personal Financial Representative

Sarah Blake

Operations Manager

Linda Escudero

Customer Service Manager

Kathy Wallace

Licensed Sales Producer

Betty Emerson-Merz

Licensed Sales Producer

Stephanie Grayson

Licensed Sales Producer

Dawn Brown

Licensed Sales Producer

Blanca Cruz

Licensed Sales Producer

Frequently asked questions

What are your agency hours?

Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:00 PM
Saturday:
Sunday: Closed

Are you open on weekends?

Saturday:
Sunday: Closed

Can I text your agency with questions?

Yes, we have text messaging services.

What languages do you speak?

We have staff members available who speak the following languages: English, Spanish, Vietnamese

Do you have more than one location?

No, this is our only location.

North Texas Insurance Group, LLC is insurance licensed in the state(s) of Texas. If you do not reside in the state(s) of Texas, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.

Check the background of this firm on FINRA's BrokerCheck website.

you're in good hands^®