Amanda McDonald O Neal
Agency Owner - Personal Financial Representative
Allstate Insurance Agency O Neal Insurance Group, Shelbyville, TN
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Office Hours
| Day of the Week | Hours |
|---|---|
| Mon | Available by appointment9:00 AM - 5:30 PM |
| Tue | Available by appointment8:30 AM - 5:30 PM |
| Wed | Available by appointment8:30 AM - 5:30 PM |
| Thu | Available by appointment8:30 AM - 5:30 PM |
| Fri | Available by appointment8:30 AM - 5:00 PM |
| Sat | Available by appointment |
| Sun | Closed |
After-hours appointments available.
Available 24/7 at
(931) 684-3230
635 N Main St, Ste G Shelbyville, TN 37160 US
Landmarks
Located behind Regions in the North Main Professional Complex
Areas Served
Shelbyville, Bell Buckle, Tullahoma, Unionville, Wartrace, Murfreesboro
Additional Contact
Fax: (833) 454-2442
Toll Free: (866) 320-1357
Languages
English
O Neal Insurance Group: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck
Local Allstate Agency: Meet O Neal Insurance Group
emerging business
Helping people is my greatest passion which led me to opening an agency in my hometown of Shelbyville in 2006. Providing outstanding customer service in a community I love, while helping friends and neighbors learn how to choose the right coverage, is very rewarding.
As a native of Shelbyville, I know and love life here. My husband and I are happy to raise our two children in this community. When I’m not in the office, I enjoy soaking up the sun on Tims Ford Lake with my family.
Throughout my journey, I've actively engaged with numerous community organizations. Within my agency, we take pride in championing various non-profit causes. Personally, I've dedicated my time to initiatives such as United Way and Leadership Bedford. Additionally, I've contributed my knowledge as a member of the Bedford County Shelbyville Chamber of Commerce Board, and I've actively participated in local parent-teacher organizations.
I began in the insurance industry in 1998 after receiving my bachelor’s degree in finance with an emphasis in insurance from Middle Tennessee State University. I have since opened a location in Shelbyville, as well as a location in Franklin, Tennessee.
When customers come to our agency, I want them to feel welcome. You can always stop by for a policy review or get answers to insurance-related questions. Call 931-684-3230 today to schedule your appointment today!
Helping people is my greatest passion which led me to opening an agency in my hometown of Shelbyville in 2006. Providing outstanding customer service in a community I love, while helping friends and neighbors learn how to choose the right coverage, is very rewarding.
As a native of Shelbyville, I know and love life here. My husband and I are happy to raise our two children in this community. When I’m not in the office, I enjoy soaking up the sun on Tims Ford Lake with my family.
Throughout my journey, I've actively engaged with numerous community organizations. Within my agency, we take pride in championing various non-profit causes. Personally, I've dedicated my time to initiatives such as United Way and Leadership Bedford. Additionally, I've contributed my knowledge as a member of the Bedford County Shelbyville Chamber of Commerce Board, and I've actively participated in local parent-teacher organizations.
I began in the insurance industry in 1998 after receiving my bachelor’s degree in finance with an emphasis in insurance from Middle Tennessee State University. I have since opened a location in Shelbyville, as well as a location in Franklin, Tennessee.
When customers come to our agency, I want them to feel welcome. You can always stop by for a policy review or get answers to insurance-related questions. Call 931-684-3230 today to schedule your appointment today!
Products we offer:
Auto Insurance in Shelbyville
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20+
Years of
Experience
Experience
25+
Years in the
Community
Community
Bachelor Of Business Administration-Middle Tennesse State University
Bachelor Of Business Administration-Middle Tennessee State University
Honor Ring-3 years
National Conference Award-3 years
National Summit-1 years
Member of First Christian Church
Chairman of Shelbyville/Bedford County Chamber of Commerce
Board Member of the Arnold Community Council
Past Chairman of Bedford County Chamber of Commerce Board Member
Past President of Thomas Magnet School Parent Teacher Organization
President of the Thomas Magnet School PTO
Past Chairman of the Chamber Ambassador Program
Past Chairman of United Way of Bedford County
Past Leadership Bedford Board of Director
Past Chairman of the Economic Development and Tourism Board
Our team
Shannon Gibbs
Licensed Sales Team Agent and Claims Specialist
Shannon serves many positions in our office; we consider her our "Hybrid" as she handles service, sales, claims and marketing for the agency. Originally born and raised in Florida, family brought her to TN in her teenage years whe
Shannon serves many positions in our office; we consider her our "Hybrid" as she handles service, sales, claims and marketing for the agency. Originally born and raised in Florida, family brought her to TN in her teenage years where she graduated high school and then attended Columbia State Columbia College majoring in Education. Shannon originally met Amanda through her son's daycare several years ago; when returning to the workforce after having her daughter, Amanda offered Shannon a Customer Service position in our Shelbyville office where she became licensed in insurance. Being able to assist the customers on insurance and helping them protect their families brings Shannon much joy. When not in the office, Shannon enjoys spending as much time as possible with her husband and children. Together they enjoy spending time with church family and friends, hosting game days and going to the movies.
Della Johnson
Customer Experience Specialist
Della is the Agencies Customer Experience Specialist; she is typically the first person you come in contact with when calling our office. She is a Shelbyville, TN native also and has been with our agency for a year. She loves that
Della is the Agencies Customer Experience Specialist; she is typically the first person you come in contact with when calling our office. She is a Shelbyville, TN native also and has been with our agency for a year. She loves that her job allows her to interact with people from all walks of life and to assist them on how to protect what matters to them most. She finds excitement in her job when her coworkers excel in their position as well. In Della's spare time, she enjoys time with her family. Her children are highly involved in sports so you can usually find her at some sporting event. When she is not working or watching ball, Della is most likely baking. Her desserts are delicious. If you ever find that you need someone to talk to, Della is your person. Della expressed that she enjoys conversation, and her mind is a constant hamster wheel - it's always spinning.
Eugene Trevail
Licensed Customer Experience Specialist
Eugene is one of our Licensed Customer Service and Sales Agents in the office. Growing up in Reno, Nevada, Eugene attended Truckee Meadows Community College where he entered in several state and national rifle spinning competition
Eugene is one of our Licensed Customer Service and Sales Agents in the office. Growing up in Reno, Nevada, Eugene attended Truckee Meadows Community College where he entered in several state and national rifle spinning competitions and performed in a professional marching band. He now lives in the Knoxville, TN area with his fiancé. Being able to help people in his community by protecting their loved ones brings him sincere joy. As a recipient of a car incident that resulted in a massive pile of debt, he strives to guide customers, so they never end up in the same situation. When not in the office, you can find Eugene in his kitchen cooking or baking or camping in the Smokey Mountains. He loves playing music, karaoke and spend as much time as possible with his fiancé and cats.
Emily Anderson
Customer Experience Specialist
Emily is typically one of the first agents you connect with when you contact our agency. Emily grew up in the suburbs of Houston, TX. She attended University of Houston for criminal justice and psychology. Growing up, Emily was a
Emily is typically one of the first agents you connect with when you contact our agency. Emily grew up in the suburbs of Houston, TX. She attended University of Houston for criminal justice and psychology. Growing up, Emily was a Girl Scout for about 13 years and has continued to be passionate with the organization when her daughter joined as well. Emily entered into the insurance industry almost 4 years ago. She says one of the most exciting parts of her career is being able to help customers every day, helping them be well taken care of. When not at work, Emily enjoys spending time with her family watching movies and baking.
Chasity Pruitt Lopez
Licensed Sales Agent
Chasity is one of our Customer Experience Specialists and Licensed Sales Agent. She was born and raised in the Shelbyville, TN area where she lives currently with her husband and children. She has worked in the insurance industry
Chasity is one of our Customer Experience Specialists and Licensed Sales Agent. She was born and raised in the Shelbyville, TN area where she lives currently with her husband and children. She has worked in the insurance industry for several years now, beginning her career with USAA. Insurance originally began as a temporary job, but Chasity quickly discovered that she loves this industry. She loves the ability to help people be properly insured. In her spare time, Chasity and her family love to travel and try new experiences. You may also see them attending many of her son's sporting events or taking their basset hounds to the dog park.
Eric Collier
Licensed Sales Agent
Eric is one of our Licensed Sales Agents. He was born in Joliet, IL , just a little way from Chicago. When he was about 5, his family moved to Tennessee, making Murfreesboro his home. Our agency is his first entrance into the insu
Eric is one of our Licensed Sales Agents. He was born in Joliet, IL , just a little way from Chicago. When he was about 5, his family moved to Tennessee, making Murfreesboro his home. Our agency is his first entrance into the insurance industry and he's doing a great job! He is able to take his personal experiences and share his knowledge of coverages to customers. Eric enjoys his job because it helps fuel his passions and provides for his family's needs. It also helps him learn new things so he can keep advancing, "knowledge is power". Eric has many passions, including cars, history of cars, racing, games, etc. All in all, he's like a super nerd in multiple things. In his spare time, Eric enjoys spending time with his daughter and experiencing new things.
Richard Brown
Licensed Customer Experience Specialist
Richard is one of our Agencies Customer Service Specialist; you may speak when you contact our office or when reviewing your insurance policies annually. Recently moving to the Middle Tennessee area, Richard has lived in Georgia m
Richard is one of our Agencies Customer Service Specialist; you may speak when you contact our office or when reviewing your insurance policies annually. Recently moving to the Middle Tennessee area, Richard has lived in Georgia most of his adult life. He graduated from University of Georgia in 1975 with a degree in Risk Management and Insurance. Richard has been in the insurance industry for almost 45 years and has a wealth of knowledge in this field. We are very lucky to have him in our agency. Richard says that he finds joy in helping people navigate through their insurance needs. He loves to build relationships with the customers and wants them to feel as though they are family. Purchasing the most liability insurance you can financially afford is the best guidance Richard wishes he could give. In his spare time, Richard likes to spend time with his wife, daughter and grandchildren. He has also expressed that chocolate and peanut butter are his two favorite food groups.
Jessica Wells
Compliance Officer
Jessica serves as our Compliance Officer, otherwise known as the "Sheriff". Jessica helps see that our agency complies with the guidelines established by Allstate, the insurance commissioner and other outside regulatory requiremen
Jessica serves as our Compliance Officer, otherwise known as the "Sheriff". Jessica helps see that our agency complies with the guidelines established by Allstate, the insurance commissioner and other outside regulatory requirements. Jessica was born in St. Simons Island, GA but was raised in Middle Tennessee most of her life. She attended Motlow State Community College and Middle Tennessee State University where she competed in intercollegiate horse showing. She then spent a few months in Asia teaching English. Jessica is approaching her 5th year anniversary of working in our agency this October. In her years with us, she has loved the problem solving aspect of insurance; especially billing, even though she majored in English and Math is not her strong suit. In her spare time, Jessica enjoys going riding horses and spending time at the ball field with her husband and son.
Team O'Neal
Office Team Members
Our team
Amanda McDonald O Neal
Agency Owner - Personal Financial Representative
Shannon Gibbs
Licensed Sales Team Agent and Claims Specialist
Shannon serves many positions in our office; we consider her our "Hybrid" as she handles service, sales, claims and marketing for the agency. Originally born and raised in Florida, family brought her to TN in her teenage years whe
Shannon serves many positions in our office; we consider her our "Hybrid" as she handles service, sales, claims and marketing for the agency. Originally born and raised in Florida, family brought her to TN in her teenage years where she graduated high school and then attended Columbia State Columbia College majoring in Education. Shannon originally met Amanda through her son's daycare several years ago; when returning to the workforce after having her daughter, Amanda offered Shannon a Customer Service position in our Shelbyville office where she became licensed in insurance. Being able to assist the customers on insurance and helping them protect their families brings Shannon much joy. When not in the office, Shannon enjoys spending as much time as possible with her husband and children. Together they enjoy spending time with church family and friends, hosting game days and going to the movies.
Della Johnson
Customer Experience Specialist
Della is the Agencies Customer Experience Specialist; she is typically the first person you come in contact with when calling our office. She is a Shelbyville, TN native also and has been with our agency for a year. She loves that
Della is the Agencies Customer Experience Specialist; she is typically the first person you come in contact with when calling our office. She is a Shelbyville, TN native also and has been with our agency for a year. She loves that her job allows her to interact with people from all walks of life and to assist them on how to protect what matters to them most. She finds excitement in her job when her coworkers excel in their position as well. In Della's spare time, she enjoys time with her family. Her children are highly involved in sports so you can usually find her at some sporting event. When she is not working or watching ball, Della is most likely baking. Her desserts are delicious. If you ever find that you need someone to talk to, Della is your person. Della expressed that she enjoys conversation, and her mind is a constant hamster wheel - it's always spinning.
Eugene Trevail
Licensed Customer Experience Specialist
Eugene is one of our Licensed Customer Service and Sales Agents in the office. Growing up in Reno, Nevada, Eugene attended Truckee Meadows Community College where he entered in several state and national rifle spinning competition
Eugene is one of our Licensed Customer Service and Sales Agents in the office. Growing up in Reno, Nevada, Eugene attended Truckee Meadows Community College where he entered in several state and national rifle spinning competitions and performed in a professional marching band. He now lives in the Knoxville, TN area with his fiancé. Being able to help people in his community by protecting their loved ones brings him sincere joy. As a recipient of a car incident that resulted in a massive pile of debt, he strives to guide customers, so they never end up in the same situation. When not in the office, you can find Eugene in his kitchen cooking or baking or camping in the Smokey Mountains. He loves playing music, karaoke and spend as much time as possible with his fiancé and cats.
Emily Anderson
Customer Experience Specialist
Emily is typically one of the first agents you connect with when you contact our agency. Emily grew up in the suburbs of Houston, TX. She attended University of Houston for criminal justice and psychology. Growing up, Emily was a
Emily is typically one of the first agents you connect with when you contact our agency. Emily grew up in the suburbs of Houston, TX. She attended University of Houston for criminal justice and psychology. Growing up, Emily was a Girl Scout for about 13 years and has continued to be passionate with the organization when her daughter joined as well. Emily entered into the insurance industry almost 4 years ago. She says one of the most exciting parts of her career is being able to help customers every day, helping them be well taken care of. When not at work, Emily enjoys spending time with her family watching movies and baking.
Chasity Pruitt Lopez
Licensed Sales Agent
Chasity is one of our Customer Experience Specialists and Licensed Sales Agent. She was born and raised in the Shelbyville, TN area where she lives currently with her husband and children. She has worked in the insurance industry
Chasity is one of our Customer Experience Specialists and Licensed Sales Agent. She was born and raised in the Shelbyville, TN area where she lives currently with her husband and children. She has worked in the insurance industry for several years now, beginning her career with USAA. Insurance originally began as a temporary job, but Chasity quickly discovered that she loves this industry. She loves the ability to help people be properly insured. In her spare time, Chasity and her family love to travel and try new experiences. You may also see them attending many of her son's sporting events or taking their basset hounds to the dog park.
Eric Collier
Licensed Sales Agent
Eric is one of our Licensed Sales Agents. He was born in Joliet, IL , just a little way from Chicago. When he was about 5, his family moved to Tennessee, making Murfreesboro his home. Our agency is his first entrance into the insu
Eric is one of our Licensed Sales Agents. He was born in Joliet, IL , just a little way from Chicago. When he was about 5, his family moved to Tennessee, making Murfreesboro his home. Our agency is his first entrance into the insurance industry and he's doing a great job! He is able to take his personal experiences and share his knowledge of coverages to customers. Eric enjoys his job because it helps fuel his passions and provides for his family's needs. It also helps him learn new things so he can keep advancing, "knowledge is power". Eric has many passions, including cars, history of cars, racing, games, etc. All in all, he's like a super nerd in multiple things. In his spare time, Eric enjoys spending time with his daughter and experiencing new things.
Richard Brown
Licensed Customer Experience Specialist
Richard is one of our Agencies Customer Service Specialist; you may speak when you contact our office or when reviewing your insurance policies annually. Recently moving to the Middle Tennessee area, Richard has lived in Georgia m
Richard is one of our Agencies Customer Service Specialist; you may speak when you contact our office or when reviewing your insurance policies annually. Recently moving to the Middle Tennessee area, Richard has lived in Georgia most of his adult life. He graduated from University of Georgia in 1975 with a degree in Risk Management and Insurance. Richard has been in the insurance industry for almost 45 years and has a wealth of knowledge in this field. We are very lucky to have him in our agency. Richard says that he finds joy in helping people navigate through their insurance needs. He loves to build relationships with the customers and wants them to feel as though they are family. Purchasing the most liability insurance you can financially afford is the best guidance Richard wishes he could give. In his spare time, Richard likes to spend time with his wife, daughter and grandchildren. He has also expressed that chocolate and peanut butter are his two favorite food groups.
Jessica Wells
Compliance Officer
Jessica serves as our Compliance Officer, otherwise known as the "Sheriff". Jessica helps see that our agency complies with the guidelines established by Allstate, the insurance commissioner and other outside regulatory requiremen
Jessica serves as our Compliance Officer, otherwise known as the "Sheriff". Jessica helps see that our agency complies with the guidelines established by Allstate, the insurance commissioner and other outside regulatory requirements. Jessica was born in St. Simons Island, GA but was raised in Middle Tennessee most of her life. She attended Motlow State Community College and Middle Tennessee State University where she competed in intercollegiate horse showing. She then spent a few months in Asia teaching English. Jessica is approaching her 5th year anniversary of working in our agency this October. In her years with us, she has loved the problem solving aspect of insurance; especially billing, even though she majored in English and Math is not her strong suit. In her spare time, Jessica enjoys going riding horses and spending time at the ball field with her husband and son.
Team O'Neal
Office Team Members
Frequently asked questions
Monday: 9:00 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:00 PM
Saturday:
Sunday: Closed
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:00 PM
Saturday:
Sunday: Closed
Saturday:
Sunday: Closed
Sunday: Closed
Yes, we have text messaging services.
We have staff members available who speak the following languages: English
- Yes, you can also find us at the following locations:
- 3401 Mallory Ln, Franklin, TN
O Neal Insurance Group is insurance licensed in the state(s) of Alabama and Tennessee. If you do not reside in the state(s) of Alabama or Tennessee, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.
Based on coverages selected. Subject to terms, conditions, availability & qualifications.
This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Allstate life insurance issued by Direct General Life Insurance Co., 911 Chestnut Street, Orangeburg SC 29115; American Heritage Life Ins. Co., 1776 American Heritage Life Dr., Jacksonville FL 32224. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.
Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.
Check the background of this firm on FINRA's BrokerCheck website.
Based on coverages selected. Subject to terms, conditions, availability & qualifications.
This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Allstate life insurance issued by Direct General Life Insurance Co., 911 Chestnut Street, Orangeburg SC 29115; American Heritage Life Ins. Co., 1776 American Heritage Life Dr., Jacksonville FL 32224. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.
Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.
Check the background of this firm on FINRA's BrokerCheck website.
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O Neal Insurance Group, Shelbyville, TN
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(931) 684-3230Phone24/7
Fax: (833) 454-2442
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