Allstate Insurance Agent
Roberto A Ortiz, Hazle Township, PA

1092 N Church St

Hazle Township, PA 18202

Call

(570) 454-1981to quote by phone

Call

(570) 454-1981to quote by phone

Call

(570) 454-1981to quote by phone

Call

(570) 454-1981to quote by phone

Select a product to get a quote

ATV insurance

Location Details

Office Hours

Day of the Week	Hours
Mon	9:00 AM - 5:00 PM
Tue	9:00 AM - 7:00 PM
Wed	9:00 AM - 7:00 PM
Thu	9:00 AM - 5:00 PM
Fri	9:00 AM - 5:00 PM
Sat	Available by appointment
Sun	Closed

After-hours appointments available.

Available 24/7 at

(570) 454-1981

1092 N Church St
Hazle Township, PA 18202
US

Map of 1092 N Church St in Hazle Township

Landmarks

We’re easy to find on North Church Street (PA‑309) in Hazle Township, just north of downtown Hazleton, with convenient access right off Route 309.

Areas Served

Hazle Township, Drums, Freeland, Sugarloaf, Tamaqua

Languages

English, Spanish

Roberto A Ortiz: Allstate Insurance

Local Allstate Insurance Agent: Roberto A Ortiz

I’ve gotten to know many local families as an Allstate agent in Hazle Township. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I know what life is like here in Hazle Township – that you choose your car and your home to fit your lifestyle and your budget. I also know how important it is to do the same when it comes to insurance. I look forward to getting to know you and helping you to find the solutions that meet your needs.

Part of what I like best about my job is that I can offer customers options for a wide variety of coverage and services. You can depend on me to help you look at the big picture.

I’m committed to helping Hazle Township residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I’m available to answer your questions. If you’re already a customer, I’m ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call me today.

Part of what I like best about my job is that I can offer customers options for a wide variety of coverage and services. You can depend on me to help you look at the big picture.

Products we offer:

Car Insurance Agent in Hazle Township
Car Insurance Agent in Hazle Township
Helps protect you and your vehicle if you’re involved in a car accident. At a minimum, you’ll likely need bodily injury liability and property damage liability to meet state auto insurance coverage requirements and help protect your finances if you cause an accident that injures another driver or damages their property. We also offer uninsured motorist coverage to help with your expenses if you’re hit by a driver without insurance. If you’re looking for coverage to help protect your vehicle, you might want to consider collision coverage and comprehensive coverage, which help pay repair costs if your car is damaged in a covered loss. And, optional coverages, like new car replacement coverage or loan/lease gap coverage help protect your investment in a brand-new car. I can help you choose a combination of coverages that fulfill state requirements and meet your needs. Give me a call to get a car insurance quote today!
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Home Insurance Agent in Hazle Township
Home Insurance Agent in Hazle Township
Helps provide protection for your house (dwelling) and your family’s liability as well as the things you own in and around your home such as “other structures” (detached garage, fence, etc.), your personal property (furniture, clothing, etc.) against covered perils such as fire, theft, wind/hail and more. Call me today for a homeowners insurance quote and I’ll help you get the protection your home needs and the savings you deserve with our money-saving discounts.
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Condo Insurance Agent in Hazle Township
Condo Insurance Agent in Hazle Township
Helps protect the portion of your condo, co-op or townhome for which you are responsible for (inside structure, permanent fixtures, cabinets, etc.) with dependable coverage. Condo policies are HO-6 compliant, and cover family liability and personal belongings against covered perils such as fire, theft, vandalism and more. Contact me today for a quote!
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Renters Insurance Agent in Hazle Township
Renters Insurance Agent in Hazle Township
Helps protect your personal belongings inside or outside your apartment from accidents such as, fire, theft, vandalism, and cover family liability. Give me call today to review what type of coverage makes sense for where you live and what you own.
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Motorcycle Insurance Agent in Hazle Township
Motorcycle Insurance Agent in Hazle Township
Our motorcycle policies include the basic coverage you may need, like liability coverage, which includes passenger liability coverage and uninsured motorist coverage. You can further customize your motorcycle policy with collision coverage and comprehensive coverage to help protect your bike. And, if you have a customized ride, you can help protect your aftermarket gear with optional equipment coverage. Contact me to learn about motorcycle insurance discounts and to get started with a quote for a policy that fits your needs.
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Business Insurance Agent in Hazle Township
Business Insurance Agent in Hazle Township
Allstate Business Insurance protects your business in ways other insurance might not. A business owners policy (BOP) usually includes three common types of coverage to help protect you and your small business: property coverage, general liability coverage and business interruption coverage. In addition to these basic coverages, the Allstate Business Owners Policy can be customized with additional protection to help cover more aspects of your business. I can help you tailor a policy to fit your small business’s needs. As a small business owner myself, I understand how important it is to protect what you’ve worked so hard to build. Call me for a free review of your current business policy and to learn more about insurance solutions to help protect you, your business and your employees.
Life Insurance Agent in Hazle Township
Life Insurance Agent in Hazle Township
Protect the life you want, for those that matter most. A life insurance policy can help provide financial security for your loved ones by covering expenses like the mortgage, college tuition, and other everyday living costs. Call me today to learn about the different types of coverage Allstate offers.
ATV Insurance Agent in Hazle Township
ATV Insurance Agent in Hazle Township
Help protect yourself and your all-terrain vehicle against the unexpected. We offer bodily injury liability coverage and property damage liability coverage on your ATV insurance policy. If you injure someone else or damage their property while driving your ATV, liability coverage helps pay the other person’s medical or repair bills. If your ATV is damaged in a crash, collision coverage may help. Collision coverage for your ATV helps pay for repairs if you hit another object, such as a fence or a tree. Finally, you may want to consider comprehensive coverage for your ATV in case it’s stolen, vandalized or damaged by hail or fire. Give me a call to get a quote on an ATV insurance policy today!
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Boat Insurance Agent in Hazle Township
Boat Insurance Agent in Hazle Township
Helps cover your boat on and off the water. Watercraft liability coverage helps pay for another person’s expenses if you injure them or damage their property with your boat. If you’re injured in a boating accident, watercraft medical payments coverage helps pay for your medical bills. Need to repair damage to your boat after an accident? Property coverage for your boat helps cover a crash with another boat or object (like a pier or buoy). It also helps cover theft, vandalism or fire. Help protect your boat against these covered perils during the on- and off-season. We also offer additional coverage for things like your boat trailer, fishing equipment and even towing or fuel delivery when you’re stranded. Need a boat insurance quote? Give me a call today!

Your Local Allstate Team

Fernanda Ortiz

Customer Service and Sales

Hi, my name is Fernanda, and I’m excited to be part of the Allstate team! I love getting to know customers and helping them with anything they need, whether it’s a quote or service support. I’m bilingual and truly enjoy hel

Jose Pozo

Customer Service and Sales Specialist

Astrid Cabrera

Customer Service and Sales Representative

Hi, I am Astrid Cabrera. I have over 10 years of experience in the insurance industry and proudly serve customer as a part of Allstate. I am passionate about helping individuals and families understand their auto, home, renters, and life coverage so they feel confident and protected. Building trust and caring for customers is at the center of everything I do. Outside of work, I am a wife and mom of three who keep me busy with sports and activities. My family reminds me every day why protecting what matters most is so important.

Marcha Smull

Customer Service Specialist

With over 54 years of experience in the insurance industry, I’ve had the pleasure of serving customers across five agencies. Early in my career, I handled everything from writing fire policies to supporting agents and managing claims. After taking time off to raise my children, I returned to roles in both real estate and personal lines insurance. For the past 39 years, I’ve proudly supported customers at two Allstate agencies—first in Brodheadsville and now here in Hazleton.

Virginia Umbriac (Ginger)

Customer Service and Sales Representative

Virginia Umbriac (Ginger) is an insurance professional with 17 years of industry experience, dedicated to helping customers with their service and sales needs. She takes pride in providing knowledgeable, reliable support to every customer she serves.
Outside of work, Ginger enjoys fishing, boating, riding ATVs, spending time with her pets, and making lasting memories with her grandchildren.

Heather A. Achey

Senior Sales Specialist

Hi, I’m Heather Achey. I’m an experienced insurance professional with 18 years in the industry, including 13 years proudly serving as a part of Allstate. I’m passionate about informing customers and helping them find the right coverage to protect their homes, vehicles, and families.
I believe informed customers make confident decisions, and I’m committed to providing clear explanations and personalized service every step of the way. When I’m not working, I enjoy spending time with my husband and family and am grateful to be the mom of three wonderful daughters. We love cooking together, shopping, attending Broadway shows, and making as many trips as possible.

Allstate Insurance Agent Reviews

carol casper

May. 28, 2026

Agent Response

Thank you for your feedback, Carol. We appreciate

Thank you for your feedback, Carol. We appreciate your insights and are committed to improving our services. As a valued customer, your satisfaction is important to us. If you have any specific concerns, please feel free to reach out to robertoortiz1@allstate.com.

anaida almodovar

May. 27, 2026

Very satisfactory

Agent Response

Thank you, Anaida, for your positive feedback! We'

Thank you, Anaida, for your positive feedback! We're thrilled to hear that you had a very satisfactory experience with us. Your satisfaction is our priority, and we look forward to continuing to serve your insurance needs.

debra wagner

May. 22, 2026

Agent Response

Thank you, Debra, for your positive feedback and f

Thank you, Debra, for your positive feedback and for being a valued customer. We're thrilled to know you're satisfied with our services. Your trust in us is greatly appreciated. If you ever need assistance, feel free to reach out.

jeff wolfe

May. 22, 2026

darlene snyder

May. 19, 2026

Agent Response

Thank you, Darlene, for your wonderful review! We'

Thank you, Darlene, for your wonderful review! We're thrilled to hear that you had a positive experience with our insurance services. Your satisfaction is our top priority, and we're grateful for your trust and support. If you ever need assistance, feel free to reach out.

roseanne ladue

May. 14, 2026

I asked for a call back months ago & never received one.

Agent Response

Hi Roseanne, I'm sorry to hear about your experien

Hi Roseanne, I'm sorry to hear about your experience. We strive to provide timely communication and it's concerning that you didn't receive a call back. Please reach out to robertoortiz1@allstate.com so we can address this issue promptly. Thank you for your feedback.

Allstate Online Review Policy

Your Local Allstate Team

Fernanda Ortiz

Customer Service and Sales

Jose Pozo

Customer Service and Sales Specialist

Astrid Cabrera

Customer Service and Sales Representative

Marcha Smull

Customer Service Specialist

Virginia Umbriac (Ginger)

Customer Service and Sales Representative

Heather A. Achey

Senior Sales Specialist

Frequently asked questions

What are your agency hours?

Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday:
Sunday: Closed

Are you open on weekends?

Saturday:
Sunday: Closed

Can I text your agency with questions?

Yes, we have text messaging services.

What languages do you speak?

We have staff members available who speak the following languages: English, Spanish

Do you have more than one location?

No, this is our only location.

Roberto A Ortiz is insurance licensed in the state(s) of Pennsylvania. If you do not reside in the state(s) of Pennsylvania, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

you're in good hands^®