Jose Pozo
Customer Service and Sales Specialist
Allstate Insurance Agent
Roberto A Ortiz, Hazle Township, PA
Notice
Notice
(570) 454-1981to quote by phone
(570) 454-1981to quote by phone
Select a product to get a quoteSelect a product to get a quote
Location Details
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Office Hours
| Day of the Week | Hours |
|---|---|
| Mon | 9:00 AM - 5:00 PM |
| Tue | 9:00 AM - 7:00 PM |
| Wed | 9:00 AM - 7:00 PM |
| Thu | 9:00 AM - 5:00 PM |
| Fri | 9:00 AM - 5:00 PM |
| Sat | Available by appointment |
| Sun | Closed |
After-hours appointments available.
Available 24/7 at
(570) 454-1981
1092 N Church St Hazle Township, PA 18202 US
Landmarks
We’re easy to find on North Church Street (PA‑309) in Hazle Township, just north of downtown Hazleton, with convenient access right off Route 309.
Areas Served
Hazle Township, Drums, Freeland, Sugarloaf, Tamaqua
Languages
English, Spanish
Roberto A Ortiz: Allstate Insurance
Local Allstate Insurance Agent: Roberto A Ortiz
I’ve gotten to know many local families as an Allstate agent in Hazle Township. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I know what life is like here in Hazle Township – that you choose your car and your home to fit your lifestyle and your budget. I also know how important it is to do the same when it comes to insurance. I look forward to getting to know you and helping you to find the solutions that meet your needs.
Part of what I like best about my job is that I can offer customers options for a wide variety of coverage and services. You can depend on me to help you look at the big picture.
I’m committed to helping Hazle Township residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I’m available to answer your questions. If you’re already a customer, I’m ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call me today.
I’ve gotten to know many local families as an Allstate agent in Hazle Township. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I know what life is like here in Hazle Township – that you choose your car and your home to fit your lifestyle and your budget. I also know how important it is to do the same when it comes to insurance. I look forward to getting to know you and helping you to find the solutions that meet your needs.
Part of what I like best about my job is that I can offer customers options for a wide variety of coverage and services. You can depend on me to help you look at the big picture.
I’m committed to helping Hazle Township residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I’m available to answer your questions. If you’re already a customer, I’m ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call me today.
Products we offer:
- Car Insurance Agent in Hazle Township
Car Insurance Agent in Hazle Township
- Home Insurance Agent in Hazle Township
Home Insurance Agent in Hazle Township
- Condo Insurance Agent in Hazle Township
Condo Insurance Agent in Hazle Township
- Renters Insurance Agent in Hazle Township
Renters Insurance Agent in Hazle Township
- Landlords & Hosts Insurance Agent in Hazle Township
Landlords & Hosts Insurance Agent in Hazle Township
- Motorcycle Insurance Agent in Hazle Township
Motorcycle Insurance Agent in Hazle Township
- Business Insurance Agent in Hazle Township
Business Insurance Agent in Hazle Township
- Life Insurance Agent in Hazle Township
Life Insurance Agent in Hazle Township
- ATV Insurance Agent in Hazle Township
ATV Insurance Agent in Hazle Township
- Boat Insurance Agent in Hazle Township
Boat Insurance Agent in Hazle Township
Your Local Allstate Team
Virginia Umbriac (Ginger)
Customer Service and Sales Representative
Virginia Umbriac (Ginger) is an insurance professional with 17 years of industry experience, dedicated to helping customers with their service and sales needs. She takes pride in providing knowledgeable, reliable support to every
Virginia Umbriac (Ginger) is an insurance professional with 17 years of industry experience, dedicated to helping customers with their service and sales needs. She takes pride in providing knowledgeable, reliable support to every customer she serves.
Outside of work, Ginger enjoys fishing, boating, riding ATVs, spending time with her pets, and making lasting memories with her grandchildren.
Outside of work, Ginger enjoys fishing, boating, riding ATVs, spending time with her pets, and making lasting memories with her grandchildren.
Heather A. Achey
Senior Sales Specialist
Hi, I’m Heather Achey. I’m an experienced insurance professional with 18 years in the industry, including 13 years proudly serving as a part of Allstate. I’m passionate about informing customers and helping them find the rig
Hi, I’m Heather Achey. I’m an experienced insurance professional with 18 years in the industry, including 13 years proudly serving as a part of Allstate. I’m passionate about informing customers and helping them find the right coverage to protect their homes, vehicles, and families.
I believe informed customers make confident decisions, and I’m committed to providing clear explanations and personalized service every step of the way. When I’m not working, I enjoy spending time with my husband and family and am grateful to be the mom of three wonderful daughters. We love cooking together, shopping, attending Broadway shows, and making as many trips as possible.
I believe informed customers make confident decisions, and I’m committed to providing clear explanations and personalized service every step of the way. When I’m not working, I enjoy spending time with my husband and family and am grateful to be the mom of three wonderful daughters. We love cooking together, shopping, attending Broadway shows, and making as many trips as possible.
Isaura Nunez
Receptionist
Isaura Nunez is a friendly and dedicated bilingual member of the Allstate team who is committed to providing excellent customer service. She enjoys helping customers with their questions and assisting them with their insurance nee
Isaura Nunez is a friendly and dedicated bilingual member of the Allstate team who is committed to providing excellent customer service. She enjoys helping customers with their questions and assisting them with their insurance needs in both English and Spanish. Isaura strives to create a welcoming experience for every customer and is always happy to help in any way she can.
Allstate Insurance Agent Reviews
Rating 5.0
Prompt Service, correct answer, great attitude.
Rating 5.0
Rating 5.0
Friendly caring and helpful agents
Rating 0.0
Sucks
Rating 5.0
Have been using Allstate for years....very pleased !!
Rating 0.0
Rating 3.5
Rating 0.0
Rating 4.0
Rating 5.0
Rating 5.0
Agent Response
Thank you so much for taking the time to leave us
Thank you so much for taking the time to leave us such a wonderful review! We truly appreciate your support and are grateful for the opportunity to serve you. Our team at R.A.O Insurance Agency is always here to help with your insurance needs, and we look forward to continuing to provide you with great service. Thank you for trusting us!
Rating 5.0
Agent Response
Thank you so much for taking the time to leave us
Thank you so much for taking the time to leave us such a wonderful review! We truly appreciate your support and are grateful for the opportunity to serve you. Our team at R.A.O Insurance Agency is always here to help with your insurance needs, and we look forward to continuing to provide you with great service. Thank you for trusting us!
Rating 0.0
THE PEOPLE ARE NOT VERY FRIENDLY AND NOT HELPFUL
Agent Response
Hi Terry,
I’m reaching out personally regarding
Hi Terry,
I’m reaching out personally regarding the review you recently left about your experience with our office.
I’m very sorry to hear that you felt our team was not friendly or helpful. As the Agency Principal, I take feedback like this seriously. It is very important to me that every customer who contacts our office feels welcomed, respected, and receives the assistance they need.
I would truly appreciate the opportunity to speak with you directly so I can better understand what happened and address any concerns you may have. Your feedback also gives us an opportunity to identify where we can improve as a team.
Please feel free to call or text me directly at 973-405-9909. This is my personal mobile number, and I would be happy to speak with you personally.
Thank you for your time, Terry. I hope you’ll give us the opportunity to better understand your experience and make things right.
I’m reaching out personally regarding the review you recently left about your experience with our office.
I’m very sorry to hear that you felt our team was not friendly or helpful. As the Agency Principal, I take feedback like this seriously. It is very important to me that every customer who contacts our office feels welcomed, respected, and receives the assistance they need.
I would truly appreciate the opportunity to speak with you directly so I can better understand what happened and address any concerns you may have. Your feedback also gives us an opportunity to identify where we can improve as a team.
Please feel free to call or text me directly at 973-405-9909. This is my personal mobile number, and I would be happy to speak with you personally.
Thank you for your time, Terry. I hope you’ll give us the opportunity to better understand your experience and make things right.
Rating 5.0
Was very pleased to have someone contact me regarding a change in my policy to reduce my payment.
Agent Response
Thank you so much for taking the time to leave us
Thank you so much for taking the time to leave us such a wonderful review! We truly appreciate your support and are grateful for the opportunity to serve you. Our team at R.A.O Insurance Agency is always here to help with your insurance needs, and we look forward to continuing to provide you with great service. Thank you for trusting us!
Rating 5.0
Very good! Never had any issues with my insurance!
Agent Response
Thank you so much for taking the time to leave us
Thank you so much for taking the time to leave us such a wonderful review! We truly appreciate your support and are grateful for the opportunity to serve you. Our team at R.A.O Insurance Agency is always here to help with your insurance needs, and we look forward to continuing to provide you with great service. Thank you for trusting us!
Rating 5.0
Agent Response
Thank you so much for taking the time to leave us
Thank you so much for taking the time to leave us such a wonderful review! We truly appreciate your support and are grateful for the opportunity to serve you. Our team at R.A.O Insurance Agency is always here to help with your insurance needs, and we look forward to continuing to provide you with great service. Thank you for trusting us!
Rating 4.5
Everyone was very helpful.
Agent Response
Thank you so much for taking the time to leave us
Thank you so much for taking the time to leave us such a wonderful review! We truly appreciate your support and are grateful for the opportunity to serve you. Our team at R.A.O Insurance Agency is always here to help with your insurance needs, and we look forward to continuing to provide you with great service. Thank you for trusting us!
Rating 4.5
Good company satisfied so far. Customer for 40+ years
Agent Response
Thank you so much for taking the time to leave us
Thank you so much for taking the time to leave us such a wonderful review! We truly appreciate your support and are grateful for the opportunity to serve you. Our team at R.A.O Insurance Agency is always here to help with your insurance needs, and we look forward to continuing to provide you with great service. Thank you for trusting us!
Rating 4.5
Agent Response
Thank you so much for taking the time to leave us
Thank you so much for taking the time to leave us such a wonderful review! We truly appreciate your support and are grateful for the opportunity to serve you. Our team at R.A.O Insurance Agency is always here to help with your insurance needs, and we look forward to continuing to provide you with great service. Thank you for trusting us!
Rating 3.5
Agent Response
Thank you so much for taking the time to leave us
Thank you so much for taking the time to leave us such a wonderful review! We truly appreciate your support and are grateful for the opportunity to serve you. Our team at R.A.O Insurance Agency is always here to help with your insurance needs, and we look forward to continuing to provide you with great service. Thank you for trusting us!
Your Local Allstate Team
Jose Pozo
Customer Service and Sales Specialist
Virginia Umbriac (Ginger)
Customer Service and Sales Representative
Virginia Umbriac (Ginger) is an insurance professional with 17 years of industry experience, dedicated to helping customers with their service and sales needs. She takes pride in providing knowledgeable, reliable support to every
Virginia Umbriac (Ginger) is an insurance professional with 17 years of industry experience, dedicated to helping customers with their service and sales needs. She takes pride in providing knowledgeable, reliable support to every customer she serves.
Outside of work, Ginger enjoys fishing, boating, riding ATVs, spending time with her pets, and making lasting memories with her grandchildren.
Outside of work, Ginger enjoys fishing, boating, riding ATVs, spending time with her pets, and making lasting memories with her grandchildren.
Heather A. Achey
Senior Sales Specialist
Hi, I’m Heather Achey. I’m an experienced insurance professional with 18 years in the industry, including 13 years proudly serving as a part of Allstate. I’m passionate about informing customers and helping them find the rig
Hi, I’m Heather Achey. I’m an experienced insurance professional with 18 years in the industry, including 13 years proudly serving as a part of Allstate. I’m passionate about informing customers and helping them find the right coverage to protect their homes, vehicles, and families.
I believe informed customers make confident decisions, and I’m committed to providing clear explanations and personalized service every step of the way. When I’m not working, I enjoy spending time with my husband and family and am grateful to be the mom of three wonderful daughters. We love cooking together, shopping, attending Broadway shows, and making as many trips as possible.
I believe informed customers make confident decisions, and I’m committed to providing clear explanations and personalized service every step of the way. When I’m not working, I enjoy spending time with my husband and family and am grateful to be the mom of three wonderful daughters. We love cooking together, shopping, attending Broadway shows, and making as many trips as possible.
Isaura Nunez
Receptionist
Isaura Nunez is a friendly and dedicated bilingual member of the Allstate team who is committed to providing excellent customer service. She enjoys helping customers with their questions and assisting them with their insurance nee
Isaura Nunez is a friendly and dedicated bilingual member of the Allstate team who is committed to providing excellent customer service. She enjoys helping customers with their questions and assisting them with their insurance needs in both English and Spanish. Isaura strives to create a welcoming experience for every customer and is always happy to help in any way she can.
Frequently asked questions
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday:
Sunday: Closed
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday:
Sunday: Closed
Saturday:
Sunday: Closed
Sunday: Closed
Yes, we have text messaging services.
We have staff members available who speak the following languages: English, Spanish
No, this is our only location.
Roberto A Ortiz is insurance licensed in the state(s) of Pennsylvania. If you do not reside in the state(s) of Pennsylvania, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.
Based on coverages selected. Subject to terms, conditions, availability & qualifications.
This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.
Based on coverages selected. Subject to terms, conditions, availability & qualifications.
This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.
you're in good hands®
Roberto A Ortiz, Car Insurance in Hazle Township, 18202
Contact
(570) 454-1981Phone24/7
Notice
Notice
select a product to get a quote
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