Allstate Insurance Agency
Rod Lovelace, Nashville, TN

2603 Elm Hill Pike,

Ste N

Nashville, TN 37214

Call

(615) 889-2033to quote by phone

Call

(615) 889-2033to quote by phone

Call

(615) 889-2033to quote by phone

Call

(615) 889-2033to quote by phone

Select a product to get a quote

Landlords & Hosts insurance

Motorcycle insurance

ATV insurance

Location Details

Office Hours

Day of the Week	Hours
Mon	8:00 AM - 5:00 PM
Tue	8:00 AM - 5:00 PM
Wed	8:00 AM - 5:00 PM
Thu	8:00 AM - 5:00 PM
Fri	8:00 AM - 5:00 PM
Sat	Closed
Sun	Closed

Available 24/7 at

(615) 889-2033

2603 Elm Hill Pike,
Ste N
Nashville, TN 37214
US

1114 Poplar View Ln N

Collierville, TN 38017

Areas Served

Nashville and Middle Tennessee

Languages

English, Spanish

Rod Lovelace: Allstate Insurance

You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Agency: Meet Rod Lovelace

Rod Lovlace, Agency Owner

Corina Walters, Customer Service Representative/Claims Concierge

Brock Lovelace, Producing Sales Manager

Faytra Moore, Licensed Sales Agent

Lana Casserino, Licensed Sales Agent

Michelle Tracy, Producing Marketing Manager

Wendy Barber, Customer Service Manager

Teiaira Sanders, Customer Service Representative

Jennifer Carroll, Senior Licensed Agent

Brent Davis, Licensed Sales Agent

David Prokop, Customer Service Representative

Dean Golding, Customer Service Representative/Claims Concierge

Kenna Duncan, Personal Financial Representative

Allysa Dinnel, Customer Service Representative

Galen Madaras, Customer Service Representative

Khalilah El, Licensed Sales Agent

Donna Ankebrant, Customer Service Representative

Courtney Douglas, Licensed Sales Agent

Marc Tushek, Licensed Sales Agent

Brett McNamee, Licensed Sales Agent

Dari Duran, Licensed Sales Agent

Day Aguirre, Customer Service Representative

Thank you, Mrs. Abbot for your raving review of our agency! ⭐️⭐️⭐️⭐️⭐️ Dean Golding is awesome. Always responsive, attentive. I am glad to know I can rely on a direct contact when I need it! -J. Abbott

Jennifer Carroll & Rod Lovelace, March Madness Winners 2025

Kentucky Derby Party 2025 in Nashville

I’ve gotten to know many local families as an Allstate agent in Nashville. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I know what life is like here in Nashville – that you choose your car and your home to fit your lifestyle and your budget. I also know how important it is to do the same when it comes to insurance. I look forward to getting to know you and helping you to find the solutions that meet your needs.

Part of what I like best about my job is that I can offer customers options for a wide variety of coverage and services. You can depend on me to help you look at the big picture.

I’m committed to helping Nashville residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I’m available to answer your questions. If you’re already a customer, I’m ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call me today.

Part of what I like best about my job is that I can offer customers options for a wide variety of coverage and services. You can depend on me to help you look at the big picture.

Products we offer:

Car Insurance Agent in Nashville
Car Insurance Agent in Nashville
Helps protect you and your vehicle if you’re involved in a car accident. At a minimum, you’ll likely need bodily injury liability and property damage liability to meet state auto insurance coverage requirements and help protect your finances if you cause an accident that injures another driver or damages their property. We also offer uninsured motorist coverage to help with your expenses if you’re hit by a driver without insurance. If you’re looking for coverage to help protect your vehicle, you might want to consider collision coverage and comprehensive coverage, which help pay repair costs if your car is damaged in a covered loss. And, optional coverages, like new car replacement coverage or loan/lease gap coverage help protect your investment in a brand-new car. I can help you choose a combination of coverages that fulfill state requirements and meet your needs. Give me a call to get a car insurance quote today!
get a quote
Home Insurance Agent in Nashville
Home Insurance Agent in Nashville
Helps provide protection for your house (dwelling) and your family’s liability as well as the things you own in and around your home such as “other structures” (detached garage, fence, etc.), your personal property (furniture, clothing, etc.) against covered perils such as fire, theft, wind/hail and more. Call me today for a homeowners insurance quote and I’ll help you get the protection your home needs and the savings you deserve with our money-saving discounts.
get a quote
Condo Insurance Agent in Nashville
Condo Insurance Agent in Nashville
Helps protect the portion of your condo, co-op or townhome for which you are responsible for (inside structure, permanent fixtures, cabinets, etc.) with dependable coverage. Condo policies are HO-6 compliant, and cover family liability and personal belongings against covered perils such as fire, theft, vandalism and more. Contact me today for a quote!
get a quote
Renters Insurance Agent in Nashville
Renters Insurance Agent in Nashville
Helps protect your personal belongings inside or outside your apartment from accidents such as, fire, theft, vandalism, and cover family liability. Give me call today to review what type of coverage makes sense for where you live and what you own.
get a quote
Landlords & Hosts Insurance Agent in Nashville
Landlords & Hosts Insurance Agent in Nashville
Helps protect the structure of your rental property, from covered accidents such as fire, wind/hail, vandalism and more. It also offers protection for the liability you might face as an owner. Let’s chat about the right coverage for your additional property!
get a quote
Motorcycle Insurance Agent in Nashville
Motorcycle Insurance Agent in Nashville
Our motorcycle policies include the basic coverage you may need, like liability coverage, which includes passenger liability coverage and uninsured motorist coverage. You can further customize your motorcycle policy with collision coverage and comprehensive coverage to help protect your bike. And, if you have a customized ride, you can help protect your aftermarket gear with optional equipment coverage. Contact me to learn about motorcycle insurance discounts and to get started with a quote for a policy that fits your needs.
get a quote
Business Insurance Agent in Nashville
Business Insurance Agent in Nashville
Allstate Business Insurance protects your business in ways other insurance might not. A business owners policy (BOP) usually includes three common types of coverage to help protect you and your small business: property coverage, general liability coverage and business interruption coverage. In addition to these basic coverages, the Allstate Business Owners Policy can be customized with additional protection to help cover more aspects of your business. I can help you tailor a policy to fit your small business’s needs. As a small business owner myself, I understand how important it is to protect what you’ve worked so hard to build. Call me for a free review of your current business policy and to learn more about insurance solutions to help protect you, your business and your employees.
Life Insurance Agent in Nashville
Life Insurance Agent in Nashville
Protect the life you want, for those that matter most. A life insurance policy can help provide financial security for your loved ones by covering expenses like the mortgage, college tuition, and other everyday living costs. Call me today to learn about the different types of coverage Allstate offers.
ATV Insurance Agent in Nashville
ATV Insurance Agent in Nashville
Help protect yourself and your all-terrain vehicle against the unexpected. We offer bodily injury liability coverage and property damage liability coverage on your ATV insurance policy. If you injure someone else or damage their property while driving your ATV, liability coverage helps pay the other person’s medical or repair bills. If your ATV is damaged in a crash, collision coverage may help. Collision coverage for your ATV helps pay for repairs if you hit another object, such as a fence or a tree. Finally, you may want to consider comprehensive coverage for your ATV in case it’s stolen, vandalized or damaged by hail or fire. Give me a call to get a quote on an ATV insurance policy today!
get a quote
Boat Insurance Agent in Nashville
Boat Insurance Agent in Nashville
Helps cover your boat on and off the water. Watercraft liability coverage helps pay for another person’s expenses if you injure them or damage their property with your boat. If you’re injured in a boating accident, watercraft medical payments coverage helps pay for your medical bills. Need to repair damage to your boat after an accident? Property coverage for your boat helps cover a crash with another boat or object (like a pier or buoy). It also helps cover theft, vandalism or fire. Help protect your boat against these covered perils during the on- and off-season. We also offer additional coverage for things like your boat trailer, fishing equipment and even towing or fuel delivery when you’re stranded. Need a boat insurance quote? Give me a call today!

20+

Years of
Experience

25+

Years in the
Community

Your Local Allstate Team

Jennifer Carroll

Lead Account Representative

With over 25 years of experience at Allstate, Jennifer Carroll has been dedicated to helping customers protect what matters most since 1998. Specializing in auto, home, life, business, and flood insurance, Jennifer brings a wealth of knowledge and experience to every customer interaction.

A proud mom of two sons, Jennifer celebrates her family’s achievements—one is a doctor in Chicago, and the other is a student at the University of Arizona. Her nurturing spirit and customer-focused approach make her a reliable professional who genuinely cares about meeting all customers insurance needs.

Jennifer’s extensive experience and personalized care helping see customer s receive exceptional service and the right coverage tailored to their unique situations.

Dean Golding

Customer Service Representative / Claims Concierge

Dean began his insurance career in 2016 and brings a wealth of life experience to his role. As a Gulf War U.S. Navy veteran, he is no stranger to dedication and service. When not at work, Dean cherishes time with his family and loves spoiling his grandchildren. He takes pride in helping people navigate their insurance needs, so don’t hesitate to give him a call today!

Allyssa Dinnel

Customer Service Representative

Allyssa began her insurance journey in 2018 and joined Allstate in 2023. She has a passion for helping customers understand the importance of protecting their loved ones. Allyssa treasures quality time with her daughter, volunteering at church, writing short stories and poetry, and traveling with family and friends. Call Allyssa today to learn more about your insurance options!

Khalilah El

Account Representative

Khalilah joined our agency in 2022 and is passionate about building strong relationships with local families. Her favorite part of the job is helping customers find insurance solutions tailored to their needs. Outside the agency, Khalilah enjoys quality time with loved ones and attending concerts by renowned musical artists. Reach out to Khalilah to discover how she can assist with your insurance needs!

Brent Davis

Account Representative

Brent brings a unique blend of talent, experience, and customer-focus to the insurance industry. An internationally ranked gamer and amateur boxer of 11 years, Brent also holds a degree from the University of Tennessee. His commitment to excellence was honed during his time in the home security and wireless telecommunications industries, where he developed a deep understanding of customer needs and solutions.

Having been in the insurance business for several years, Brent is ready to assist with your homeowners, auto, and life insurance needs. His goal is to help every customer with choosing coverage while building long-term relationships based on trust and superior service.

As an award-winning professional recognized for his achievements in sales and customer service across multiple industries, Brent is dedicated to bringing that same mastery to the insurance field.

Visit us at our Nashville, Tennessee location today, and let Brent help protect what matters most to you.

David Prokop

Account Representative

David joined our agency in 2023 but has been working in the insurance industry since 2020. Known as an "insurance nerd," David is passionate about helping customers better understand their coverage. Outside the office, he loves learning new things, diving into books, and exploring his faith. Contact David today to get clear, informed suggestions about your insurance options!

Galen Madaras

Customer Service Representative

Galen became part of the agency in 2024 and brings 20 years of industry experience. Outside work, she is a recognized multimedia artist and an avid hiker in Washington State’s mountains. Galen dedicates her time to giving back by volunteering with organizations like Toys for Tots, Girl Scouts of America, and Mercer Island High School. Her passions for nature, gardening, animals, and artistic expression bring a unique perspective to the agency. Contact Galen to experience her dedication and experience!

Brock Lovelace

Producing Operations Manager

Since joining the insurance industry in 2018, Brock has been a vital part of the agency, specializing in auto, home insurance. Beginning in 2025, he also oversees the day-to-day operations, helping the agency run smoothly and efficiently. His focus remains on helping individuals protect their most valuable assets with personalized service.

What Brock enjoys most about his role is not just the transactions, but the satisfaction of helping people safeguard what matters most. His commitment to personalized care sets him apart as a dedicated professional.

Outside of work, Brock is passionate about sports, enjoying the energy and camaraderie they bring. This love for teamwork and strategy translates into his approach to insurance—always focused on collaboration and customer success.

Brock is happily married to his wife, Caroline, and they are excitedly expecting their first daughter. Their two dogs, Beckett and Kala, complete the family, and Brock’s close-knit relationships reflect the care he brings to customer connections.

James 'Rod' Lovelace

Agency Owner

Courtney C. Douglas

Account Representative

Courtney joined the insurance industry in 2024, bringing enthusiasm and dedication to the Agency, where she focuses on auto, home, and life insurance. Her unique approach to service is driven by a genuine interest in understanding customers’ needs and building meaningful connections.

What Courtney loves most about her role is getting to know the people she serves. She takes pride in learning their stories and helping see they feel supported and understood. Her warm demeanor, hearty laugh, and approachable personality create a welcoming atmosphere that puts customers at ease.

As a big sports fan, Courtney’s love for athletics adds an exciting dimension to her personality, allowing her to connect with customers on a personal level. Whether cheering for her favorite team or discussing the latest games, she brings passion and energy to every interaction.

Courtney’s journey in insurance is marked by her commitment to building relationships and delivering exceptional service. With a smile and a spirit of connection, she is making a positive impact at the Agency.

Teiaira Sanders

Customer Service Representative

In 2019, Teiaira Sanders embarked on her journey in the insurance industry, bringing her passion for customer interaction and policy understanding to the forefront. Joining the Agency in mid-2023, Teiaira has become an integral part of the team, focusing on a wide array of insurance products, including Auto insurance, Home insurance, Landlord insurance, Renters insurance, Condo insurance, and Life insurance.

Teiaira's favorite aspect of the job goes beyond transactions; it's about building connections with customers and helping them fully comprehend their policies. Her dedication to fostering understanding reflects her commitment to empowering customers, allowing them to make informed decisions about their coverage.

Away from the office, Teiaira identifies as a homebody, finding peace and joy in the comfort of her surroundings. This appreciation for home life aligns seamlessly with her role in providing insurance options that help protect the spaces and possessions that customers hold dear.

Complementing her love for a cozy home, Teiaira is passionate about exercise, showcasing a commitment to personal wellness. This dedication to a healthy lifestyle not only reflects her personal values but also adds to her ability to understand and address the diverse needs of customers.

Teiaira Sanders' journey in the insurance industry is characterized by a blend of customer-centric service, a love for home comfort, and a commitment to personal wellness. With a warm and approachable demeanor, Teiaira continues to make a positive impact at Rod Lovelace's Agency, helping each customer not only have the right coverage but also feel empowered and understood.

Marc Tushek

Account Representative

Marc Tushek began his insurance career in 2016 and joined the agency in 2024. Specializing in auto, home, and life insurance, Marc is dedicated to helping customers navigate the complexities of insurance and find the right coverage for their unique needs. Marcs customer-focused approach makes him a trusted and reliable resource for customers.

Outside of work, Marc enjoys spending time on the golf course, where his passion for precision and strategy mirrors his meticulous approach to insurance solutions. A proud father of twin girls and husband to his wife, Ashley, Marc values family and community deeply.

A fervent sports fan, Marc supports the Atlanta Falcons and Atlanta Braves, bringing the same loyalty and commitment to his role at the Lovelace Agency. His dedication to customer service, family, and his passions makes him a positive force within the team.

Faytra Moore

Account Representative

Joining agency in 2017, Faytra Moore has been a stalwart presence in the insurance industry. Faytra is a versatile professional, serving personal residence lines, including Auto insurance, Home insurance, Motorcycle insurance, ATV insurance, Rental insurance, Landlords insurance, and Life insurance.

Faytra's favorite aspect of the job is more than just policy transactions; it's about making dreams come true. She takes pride in helping customers secure their most significant assets, witnessing the fulfillment of their dreams as they become homeowners. This commitment to service and making a positive impact in people's lives sets Faytra apart as a dedicated insurance professional.

Outside the office, Faytra channels her passion for helping others into volunteering. Whether at her church or in the community, she actively contributes her time and skills to support those in need. As a volunteer counselor at her church, Faytra extends her caring and empathetic nature to assist others.

Faytra's love for travel is evident in her adventurous spirit. Visiting at least 1 to 2 new places every year, she embraces the opportunity to explore and experience diverse cultures. Beaches hold a special place in her heart, serving as her fun and relaxing escape.

Faytra Moore's journey in the insurance industry is characterized by a commitment to customer service, a passion for community engagement, and an adventurous spirit. With a warm heart and a penchant for making dreams a reality, Faytra continues to shine as a beacon of service at agency.

Lana Casserino

Account Representative

With experience dating back to 1996, Lana is a seasoned insurance professional who joined our agency in 2018. She offers a wide range of insurance services, including auto and home insurance.

Lana takes pride in empowering customers with knowledge, simplifying complex insurance concepts, and helping them make informed decisions to protect their valuable assets. Her dedication goes beyond providing coverage—she help sees that customers truly understand their policies.

Rooted in her Mississippi heritage, Lana values family and community. She and her husband, Philip, and son, Gavin, share a love for travel, especially to warm and exciting destinations. This family-oriented approach is reflected in her professional life, where customer well-being is always a priority.

Lana’s warm demeanor, knowledge, and passion for customers make her a trusted professional at the Agency.

Donna Ankebant

Customer Service Representative

Since entering the insurance industry in 2023, Donna Ankebrant has quickly become a vital part of the Agency, focusing on auto and home insurance. As a skilled communicator, Donna is passionate about connecting with people, helping see that customers feel heard and understood. Her dedication to personal interactions adds a warm, friendly touch to her role, making her a trusted voice in times of need.

Outside of work, Donna’s caring nature shines in her personal life. She loves nurturing others, a reflection of her compassionate spirit, and takes pride in creating a positive and supportive environment for her husband, Ron, their three children, and three grandchildren.

Donna’s enthusiasm and joyful outlook bring uplifting energy to both customers and colleagues, making every interaction enjoyable. Her heart for service and genuine connections makes her an indispensable presence at the Agency.

Corina Walters

Customer Service Representative / Clams Concierge

Since 2005, Corina has been an integral part of our agency, bringing her experience, compassion, and dedication to every customer interaction. Over the years, she has handled a wide variety of situations with professionalism and care, always putting customers first.

As our in-house claims representative, Corina has become a true wealth of knowledge when it comes to navigating complex claim situations. She excels at guiding customers through challenging and unexpected events, offering both support and solutions during difficult times.

Corina’s unwavering commitment to helping others makes her an invaluable resource for our agency and a trusted representative for customers.

Bob Morris

Account Representative

With nearly 30 years of experience as a licensed insurance agent since 1994, Bob Morris is a seasoned professional who brings unparalleled experience and dedication to our agency. His extensive knowledge of the industry, coupled with his passion for serving customers, makes him an invaluable resource for those seeking personalized and reliable insurance solutions.

Bob’s commitment to his community extends far beyond his professional life. From 2000 to 2010, he proudly served as the mayor of Somerville, TN, where his leadership and vision left a lasting impact. Additionally, he has been a cherished fixture at Fayette Academy for an incredible 35 years, earning the title of the beloved "Voice of the Vikings" for his unwavering support and enthusiasm.

Outside of work, Bob’s devotion to family is truly inspiring. He and his wife, Jane, have celebrated over 50 wonderful years of marriage, raising three children, welcoming six grandchildren, and even enjoying the joys of a great-grandchild. His family-first approach mirrors the care and attention he gives to every customer.

Bob’s wealth of experience, strong community ties, and genuine passion for helping others make him an exceptional addition to our team. We are thrilled to have Bob on board and know he will continue to make a positive impact both within our agency and in the lives of those we serve.

Wendy Barber

Lead Customer Service Representative

Wendy Barber joined the agency in 2022, specializing in auto and home insurance. As a customer service representative and helping with billing, Wendy brings a unique combination of knowledge and personalized care to her role.

Her favorite part of the job is more than just handling transactions—it’s about genuinely caring for customers and helping them fully review their coverages. Wendy takes pride in empowering families to protect what matters most, making her a trusted guide in navigating the complexities of insurance.

Outside of work, Wendy is an avid reader with a love for literature, which enhances her ability to connect with customers on a personal level. She’s also a competitive pool player in the Memphis American Pool Players League, where her skills have earned her trips to Las Vegas.

With a warm and approachable demeanor, Wendy is a vital part of the agency, helping customers secure the right coverage and providing exceptional service every step of the way.

Kenna Duncan

Personal Financial Representative

As a Personal Financial Representative in Hendersonville, I’ve gotten to know many local families. I understand that when it comes to preparing for your financial future, each person’s needs are unique. That’s why when you contact me at my Hendersonville office, you’ll receive personalized service based on your needs. I look forward to helping you prepare a strategy to achieve your financial goals. My ongoing priority is to help you to create a financial strategy to achieve the peace of mind that you deserve.

Allstate Insurance Agent Reviews

allen porter

Jun. 14, 2026

Great service

Agent Response

We can't thank you enough for your five-star revie

We can't thank you enough for your five-star review! Your feedback means so much to our team. We strive to provide knowledgeable guidance, responsive service, and a personal touch with every interaction. Thank you for allowing us to help protect what matters most to you. We truly appreciate your support and your trust in our agency.

samuel haiman

Jun. 14, 2026

Agent Response

We take every review seriously because our goal is

We take every review seriously because our goal is to provide excellent service to every client. I was hoping you might be willing to share what led to your experience and the rating you gave us.

If we missed the mark, I would sincerely appreciate the opportunity to understand what happened and see if there is anything we can do to make it right. Our team works hard to take care of our customers, and we never want anyone to feel unheard or unsupported.

Would you be willing to spend a few minutes sharing your experience with me? If we are able to address your concerns and earn back your confidence, we would be grateful for the opportunity to earn a corrected review in the future.

Thank you for your time, and I look forward to hearing from you.

mary adkinson

Jun. 11, 2026

Agent Response

Thank you for taking the time to leave us a review

Thank you for taking the time to leave us a review! We appreciate your feedback and are glad to hear you had a positive experience with our agency. Our team works hard to provide helpful service and personalized guidance to every client.

We also appreciate your honest input, as it helps us continue to improve. If there is anything we can do to make your experience even better, please don't hesitate to reach out. Thank you for trusting The Lovelace Allstate Agency with your insurance needs!

dale stetzer

Jun. 10, 2026

Agent Response

Thank you so much for your five-star review! We tr

Thank you so much for your five-star review! We truly appreciate your kind words and the trust you've placed in our team. Our goal is to provide exceptional service, helpful guidance, and personalized support every step of the way. It is our privilege to help protect what matters most to you, and we are grateful for the opportunity to serve you. Thank you for your support and for choosing our agency!

robert johnson

Jun. 5, 2026

Good except for premium increases every 6 months.

Agent Response

Thank you for your review and for being a valued c

Thank you for your review and for being a valued customer. We certainly understand that premium increases can be frustrating. While insurance rates are determined by many factors—including claims trends, repair costs, inflation, and statewide market conditions—we are always happy to review your policy to ensure you're receiving all available discounts and the coverage that best fits your needs.

We appreciate your business and the opportunity to serve you. Please don't hesitate to reach out to our office if you'd like us to review your policy together. Thank you for your feedback!

randy butler

Jun. 4, 2026

We were kept informed for the most part at all times. We really enjoyed working with the people handling our claim.

Agent Response

Thank you so much for your wonderful review! We tr

Thank you so much for your wonderful review! We truly appreciate your trust in our team. It is our pleasure to help protect what matters most to you, and we look forward to serving you for many years to come.

sandra graf

May. 22, 2026

My business was handled quickly and professionally

Agent Response

Thank you for taking the time to leave such a wond

Thank you for taking the time to leave such a wonderful review. We are thrilled to hear about your positive experience with our office. We appreciate your business and look forward to continuing to serve your insurance needs.

mary guidry

May. 21, 2026

Agent Response

Thank you so much for your wonderful review! We tr

james thompson

May. 20, 2026

Agents are friendly and very helpful.

Agent Response

Your kind words made our day! Thank you for trusti

Your kind words made our day! Thank you for trusting our team with your insurance needs. We are grateful for the opportunity to work with amazing clients like you and appreciate your recommendation.

evie eden

May. 20, 2026

Agent Response

Thank you for sharing your feedback. We are sorry

Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. Providing excellent service is important to us, and we would appreciate the opportunity to learn more about your concerns. Please contact our office directly so we can discuss your experience and work toward a resolution.

zeno dupree

May. 18, 2026

Agent Response

Thank you for the five stars! We are grateful for

Thank you for the five stars! We are grateful for the opportunity to serve you and appreciate you too! Our team works hard to provide exceptional service, and feedback like yours means the world to us.

lynda boggia

May. 14, 2026

I have been with Allstate for many years and I have been very satisfied with their service!

Agent Response

Thank you for the five-star review! Our mission is

Thank you for the five-star review! Our mission is to provide outstanding service and personalized support, and it means so much to know that we delivered on that promise. We appreciate your trust and look forward to helping you anytime you need us.

donna whitson

May. 10, 2026

Have not actually contacted the agent, but that means I am happy with my insurance and service.

Agent Response

Thank you for your feedback! We appreciate you tak

Thank you for your feedback! We appreciate you taking the time to leave us a review. While we are glad we could assist you, we are always striving for a 5-star experience and would love the opportunity to learn how we can improve. Please feel free to reach out to us anytime — we truly value your business!

charles ballentine

May. 6, 2026

Agent Response

We appreciate your kind words and your 5-star revi

We appreciate your kind words and your 5-star review! Providing excellent customer service and being there for our clients is always our goal. Thank you for trusting our team — we look forward to serving you for years to come!

holly robinson

May. 6, 2026

Agent Response

We truly appreciate your support and are thankful

We truly appreciate your support and are thankful for the opportunity to assist you with your insurance needs. Our team is always looking for ways to improve and deliver a 5-star experience every time. We appreciate your business and look forward to helping you again in the future!

nanci collins

May. 4, 2026

Agent Response

Thank you for your feedback. We’re very sorry to

Thank you for your feedback. We’re very sorry to see that your experience did not meet expectations—this is certainly not the standard we strive for.

We would truly appreciate the opportunity to learn more about what happened and how we can make things right. Please feel free to reach out to us directly at 901-290-7347 or MichelleTracy@Allstate.com
so we can address your concerns personally.

Your feedback is important to us, and we hope to have the chance to turn your experience around.

james deatrick

May. 1, 2026

Would not recommend this firm to anyone. Terrible customer relations.

Agent Response

We’re truly sorry to hear about your experience

We’re truly sorry to hear about your experience—this is not the level of service we strive to provide.

We would greatly appreciate the opportunity to learn more about what happened and how we can make things right. If you’re open to it, please reach out to us directly at 901-290-7347 or MichelleTracy@Allstate.com so we can address your concerns.

Your experience matters to us, and we’d welcome the chance to improve and earn your 5-star review.

w hicks

Apr. 30, 2026

Always good information

Agent Response

Thank you so much for the 5-star review! We’re g

Thank you so much for the 5-star review! We’re glad to hear you’ve found our information helpful—that’s exactly what we strive for. We appreciate you trusting our team and are always here if you need anything!

richard smith

Apr. 27, 2026

Years of History with Allstate, have not had any issues although no claims in many years.

Agent Response

Thank you so much for the 5-star review! We truly

Thank you so much for the 5-star review! We truly appreciate your trust in us. It means a lot to know you had a great experience with our team. We’re always here whenever you need us—don’t hesitate to reach out!

john clark

Apr. 26, 2026

Agent Response

Thank you for the great review! We’re so glad to

Thank you for the great review! We’re so glad to hear you had a positive experience with our agency. Our goal is to provide top-tier service every time, and we’re always open to feedback on how we can improve. We appreciate your trust in us!

Allstate Online Review Policy

Your Local Allstate Team

Jennifer Carroll

Lead Account Representative

Dean Golding

Customer Service Representative / Claims Concierge

Allyssa Dinnel

Customer Service Representative

Khalilah El

Account Representative

Brent Davis

Account Representative

David Prokop

Account Representative

Galen Madaras

Customer Service Representative

Brock Lovelace

Producing Operations Manager

James 'Rod' Lovelace

Agency Owner

Courtney C. Douglas

Account Representative

Teiaira Sanders

Customer Service Representative

Marc Tushek

Account Representative

Faytra Moore

Account Representative

Lana Casserino

Account Representative

Donna Ankebant

Customer Service Representative

Corina Walters

Customer Service Representative / Clams Concierge

Bob Morris

Account Representative

Wendy Barber

Lead Customer Service Representative

Kenna Duncan

Personal Financial Representative

Frequently asked questions

What are your agency hours?

Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed

Are you open on weekends?

Saturday: Closed
Sunday: Closed

Can I text your agency with questions?

No, we do not have text messaging services.

What languages do you speak?

We have staff members available who speak the following languages: English, Spanish

Do you have more than one location?

1114 Poplar View Ln N, Collierville, TN

Rod Lovelace is insurance licensed in the state(s) of Kentucky and Tennessee. If you do not reside in the state(s) of Kentucky or Tennessee, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.

Check the background of this firm on FINRA's BrokerCheck website.

you're in good hands^®