

Allstate Insurance Agent Russell Donaway, Lubbock, TX
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(806) 799-4600to quote by phone
Call 24/7
(806) 799-4600to quote by phone
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Office Hours
Day of the Week | Hours |
---|---|
Mon | Available by appointment8:30 AM - 5:30 PM |
Tue | Available by appointment8:30 AM - 5:30 PM |
Wed | Available by appointment8:30 AM - 5:30 PM |
Thu | Available by appointment8:30 AM - 5:30 PM |
Fri | Available by appointment8:30 AM - 5:30 PM |
Sat | Available by appointment |
Sun | Available by appointment |
After-hours appointments available.
Available 24/7 at
(806) 799-4600
2321 50th St, Ste C Lubbock, TX 79412 US
Landmarks
4 buildings east of University Ave. on 50th Street. We are on the south side of the street in Tidwell Plaza. Park on the side and enter in the front of the building.
Areas Served
Lubbock, Wolfforth, Idalou, Shallowater, Texas, New Mexico
Additional Contact
Fax: (844) 629-1682
Languages
English, Spanish
Russell Donaway: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck
Local Allstate Agent: Meet Russell Donaway





















Products we offer:
Auto Insurance in Lubbock
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Close Life insurance modalATV Insurance in Lubbock
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20+
Years of
Experience
Experience
20+
Years in the
Community
Community

Bachelor Of Business Administration-West Texas A&M University
Allstate Leader's Forum-4 years
Circle Of Champions Award-3 years
Honor Ring-7 years
Inner Circle Elite Award-1 years
National Conference Award-1 years
National Conference Award-3 years
First Baptist Church of Lubbock
Lubbock Lions Club
Lubbock Chamber of Commerce
Epilepsy Foundation of West Texas
Allstate Foundation
America's Promise
Employee/Agent Annual Giving Campaign
Experienced Licensed Claims Adjuster
Our team

Licensed Insurance Agent
Customer Service, Auto, Home, Renters, Business, Life. Has worked in insurance since 2005.

Ebie Serda
Licensed Insurance Agent
Ebie has represented Allstate since 2014. Prior to Allstate, she worked in the financial industry as a loan officer and loan processor for 16 ½ years. Her passion is building a relationship with customers. Her goal is to be a tru
Ebie has represented Allstate since 2014. Prior to Allstate, she worked in the financial industry as a loan officer and loan processor for 16 ½ years. Her passion is building a relationship with customers. Her goal is to be a trusted Allstate agent by helping see you have the correct coverage for your situation.
Outside of work, Ebie enjoys spending time with her family, volunteering at her church and in her community.
Outside of work, Ebie enjoys spending time with her family, volunteering at her church and in her community.

Chris Cortez
Licensed Insurance Agent
Chris has been with our agency since 2017. He strives to provide Excellent Customers Service and be a trusted Allstate agent for your insurance needs.

Jay Gonzales
Licensed Insurance Agent
Jay began his career representing Allstate in 2018. He came from a customer service industry. He is energetic and eager to review and help solve your insurance needs. He also is also bilingual.
Our team

Erin Sharpe
Licensed Insurance Agent
Customer Service, Auto, Home, Renters, Business, Life. Has worked in insurance since 2005.

Ebie Serda
Licensed Insurance Agent
Ebie has represented Allstate since 2014. Prior to Allstate, she worked in the financial industry as a loan officer and loan processor for 16 ½ years. Her passion is building a relationship with customers. Her goal is to be a tru
Ebie has represented Allstate since 2014. Prior to Allstate, she worked in the financial industry as a loan officer and loan processor for 16 ½ years. Her passion is building a relationship with customers. Her goal is to be a trusted Allstate agent by helping see you have the correct coverage for your situation.
Outside of work, Ebie enjoys spending time with her family, volunteering at her church and in her community.
Outside of work, Ebie enjoys spending time with her family, volunteering at her church and in her community.

Chris Cortez
Licensed Insurance Agent
Chris has been with our agency since 2017. He strives to provide Excellent Customers Service and be a trusted Allstate agent for your insurance needs.

Jay Gonzales
Licensed Insurance Agent
Jay began his career representing Allstate in 2018. He came from a customer service industry. He is energetic and eager to review and help solve your insurance needs. He also is also bilingual.
Frequently asked questions
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:30 PM
Saturday:
Sunday:
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:30 PM
Saturday:
Sunday:
Saturday:
Sunday:
Sunday:
Yes, we have text messaging services.
We have staff members available who speak the following languages: English, Spanish
No, this is our only location.
Russell Donaway is insurance licensed in the state(s) of New Mexico and Texas. If you do not reside in the state(s) of New Mexico or Texas, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.
Based on coverages selected. Subject to terms, conditions, availability & qualifications.
This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Allstate life insurance issued by Direct General Life Insurance Co., 911 Chestnut Street, Orangeburg SC 29115; American Heritage Life Ins. Co., 1776 American Heritage Life Dr., Jacksonville FL 32224. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.
Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 2920 South 84th Street, Lincoln, NE 68506. (877) 525-5727.
Check the background of this firm on FINRA's BrokerCheck website.
Based on coverages selected. Subject to terms, conditions, availability & qualifications.
This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Allstate life insurance issued by Direct General Life Insurance Co., 911 Chestnut Street, Orangeburg SC 29115; American Heritage Life Ins. Co., 1776 American Heritage Life Dr., Jacksonville FL 32224. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.
Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 2920 South 84th Street, Lincoln, NE 68506. (877) 525-5727.
Check the background of this firm on FINRA's BrokerCheck website.
you're in good hands®

Russell Donaway, Lubbock, TX
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