Allstate Insurance Agency
Shane Oliver Insurance Agencies Inc., Austin, TX

13740 N Highway 183,

Ste A1

Austin, TX 78750

Call

(512) 836-1231to quote by phone

Call

(512) 836-1231to quote by phone

Call

(512) 836-1231to quote by phone

Call

(512) 836-1231to quote by phone

Select a product to get a quote

Motorcycle insurance

ATV insurance

Location Details

Office Hours

Day of the Week	Hours
Mon	8:30 AM - 5:30 PM
Tue	8:30 AM - 5:30 PM
Wed	8:30 AM - 5:30 PM
Thu	8:30 AM - 5:30 PM
Fri	9:00 AM - 5:00 PM
Sat	Available by appointment
Sun	Closed

After-hours appointments available.

Available 24/7 at

(512) 836-1231

13740 N Highway 183,
Ste A1
Austin, TX 78750
US

Landmarks

Near P Terry's at the intersection of 183 and Lake Creek Pkwy

2301 W South Loop,

Ste A

Stephenville, TX 76401

1203 Coggin Ave

Brownwood, TX 76801

Areas Served

Offices in Austin-Brownwood-Stephenville-Serving All of Texas

Languages

English, Spanish

Shane Oliver Insurance Agencies Inc.: Allstate Insurance

You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Agency: Meet Shane Oliver Insurance Agencies Inc.

Shane Oliver Insurance Agencies Inc. Austin, TX

I’ve gotten to know many local families as an Allstate agent in Austin. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I know what life is like here in Austin – that you choose your car and your home to fit your lifestyle and your budget. I also know how important it is to do the same when it comes to insurance. I look forward to getting to know you and helping you to find the solutions that meet your needs.

Part of what I like best about my job is that I can offer customers options for a wide variety of coverage and services. You can depend on me to help you look at the big picture.

I’m committed to helping Austin residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I’m available to answer your questions. If you’re already a customer, I’m ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call me today.

Part of what I like best about my job is that I can offer customers options for a wide variety of coverage and services. You can depend on me to help you look at the big picture.

Products we offer:

Car Insurance Agent in Austin
Car Insurance Agent in Austin
Helps protect you and your vehicle if you’re involved in a car accident. At a minimum, you’ll likely need bodily injury liability and property damage liability to meet state auto insurance coverage requirements and help protect your finances if you cause an accident that injures another driver or damages their property. We also offer uninsured motorist coverage to help with your expenses if you’re hit by a driver without insurance. If you’re looking for coverage to help protect your vehicle, you might want to consider collision coverage and comprehensive coverage, which help pay repair costs if your car is damaged in a covered loss. And, optional coverages, like new car replacement coverage or loan/lease gap coverage help protect your investment in a brand-new car. I can help you choose a combination of coverages that fulfill state requirements and meet your needs. Give me a call to get a car insurance quote today!
get a quote
Home Insurance Agent in Austin
Home Insurance Agent in Austin
Helps provide protection for your house (dwelling) and your family’s liability as well as the things you own in and around your home such as “other structures” (detached garage, fence, etc.), your personal property (furniture, clothing, etc.) against covered perils such as fire, theft, wind/hail and more. Call me today for a homeowners insurance quote and I’ll help you get the protection your home needs and the savings you deserve with our money-saving discounts.
get a quote
Condo Insurance Agent in Austin
Condo Insurance Agent in Austin
Helps protect the portion of your condo, co-op or townhome for which you are responsible for (inside structure, permanent fixtures, cabinets, etc.) with dependable coverage. Condo policies are HO-6 compliant, and cover family liability and personal belongings against covered perils such as fire, theft, vandalism and more. Contact me today for a quote!
get a quote
Renters Insurance Agent in Austin
Renters Insurance Agent in Austin
Helps protect your personal belongings inside or outside your apartment from accidents such as, fire, theft, vandalism, and cover family liability. Give me call today to review what type of coverage makes sense for where you live and what you own.
get a quote
Landlords & Hosts Insurance Agent in Austin
Landlords & Hosts Insurance Agent in Austin
Helps protect the structure of your rental property, from covered accidents such as fire, wind/hail, vandalism and more. It also offers protection for the liability you might face as an owner. Let’s chat about the right coverage for your additional property!
Motorcycle Insurance Agent in Austin
Motorcycle Insurance Agent in Austin
Our motorcycle policies include the basic coverage you may need, like liability coverage, which includes passenger liability coverage and uninsured motorist coverage. You can further customize your motorcycle policy with collision coverage and comprehensive coverage to help protect your bike. And, if you have a customized ride, you can help protect your aftermarket gear with optional equipment coverage. Contact me to learn about motorcycle insurance discounts and to get started with a quote for a policy that fits your needs.
get a quote
Business Insurance Agent in Austin
Business Insurance Agent in Austin
Allstate Business Insurance protects your business in ways other insurance might not. A business owners policy (BOP) usually includes three common types of coverage to help protect you and your small business: property coverage, general liability coverage and business interruption coverage. In addition to these basic coverages, the Allstate Business Owners Policy can be customized with additional protection to help cover more aspects of your business. I can help you tailor a policy to fit your small business’s needs. As a small business owner myself, I understand how important it is to protect what you’ve worked so hard to build. Call me for a free review of your current business policy and to learn more about insurance solutions to help protect you, your business and your employees.
Life Insurance Agent in Austin
Life Insurance Agent in Austin
Protect the life you want, for those that matter most. A life insurance policy can help provide financial security for your loved ones by covering expenses like the mortgage, college tuition, and other everyday living costs. Call me today to learn about the different types of coverage Allstate offers.
ATV Insurance Agent in Austin
ATV Insurance Agent in Austin
Help protect yourself and your all-terrain vehicle against the unexpected. We offer bodily injury liability coverage and property damage liability coverage on your ATV insurance policy. If you injure someone else or damage their property while driving your ATV, liability coverage helps pay the other person’s medical or repair bills. If your ATV is damaged in a crash, collision coverage may help. Collision coverage for your ATV helps pay for repairs if you hit another object, such as a fence or a tree. Finally, you may want to consider comprehensive coverage for your ATV in case it’s stolen, vandalized or damaged by hail or fire. Give me a call to get a quote on an ATV insurance policy today!
get a quote
Boat Insurance Agent in Austin
Boat Insurance Agent in Austin
Helps cover your boat on and off the water. Watercraft liability coverage helps pay for another person’s expenses if you injure them or damage their property with your boat. If you’re injured in a boating accident, watercraft medical payments coverage helps pay for your medical bills. Need to repair damage to your boat after an accident? Property coverage for your boat helps cover a crash with another boat or object (like a pier or buoy). It also helps cover theft, vandalism or fire. Help protect your boat against these covered perils during the on- and off-season. We also offer additional coverage for things like your boat trailer, fishing equipment and even towing or fuel delivery when you’re stranded. Need a boat insurance quote? Give me a call today!

20+

Years of
Experience

15+

Years in the
Community

Your Local Allstate Team

Alicia Salinas

Senior New Business Specialist

Johnny Dyches

Senior New Business Specialist

Jaicea Dyches

Dedicated Customer Service Representative

Ranita Oliver

Office Manager

Destini Garcia

Office Manager Austin Market

Shane Oliver

Agency Owner - Personal Financial Representative

JULIE WASHBURN

OFFICE MANAGER-BROWNWOOD MARKET

JORDAN WALKER

NEW BUSINESS SPECIALIST

Shari Griffith

Customer Care Agent

Paul Morris

New Business Specialist

Allstate Insurance Agent Reviews

francis grant

Feb. 17, 2026

Agent Response

Thank you, Francis, for your positive feedback and

Thank you, Francis, for your positive feedback and for being a valued customer. We're delighted to hear that you're satisfied with our services. If you have any suggestions for improvement, feel free to reach out to shaneoliver2@allstate.com. Your trust means a lot to us!

dorinda williams

Feb. 10, 2026

I'm disappointed, my Agent left and Shane Oliver was appointed as my agent. I sent an e-mail to him on January 27th aski

I'm disappointed, my Agent left and Shane Oliver was appointed as my agent. I sent an e-mail to him on January 27th asking if I could meet with him to go over my policies. To this date I have not received anything from him. I guess he is too busy to help a long-time policy holder.

Agent Response

Thank you so much for your feedback. We’re truly

Thank you so much for your feedback. We’re truly sorry we didn’t get back to you as quickly as we should have. We did speak with you on December 19th regarding your review, but unfortunately our systems were down at the time, and we regret that we did not follow up afterward.

Please know we genuinely value you and your long-standing relationship with our agency. The last thing we would ever want is for you to feel overlooked or unimportant. You are truly appreciated, and we’re reaching out Today because we’d love the opportunity to make this right. Please also be on the lookout for a gift card in the mail as a gesture of goodwill.

We sincerely apologize for the frustration this caused and hope to reconnect with you soon. Please feel free to reach out to us directly, we’re always here to help and take great pride in caring for our customers. Our Austin direct number is (512) 276-5400.

Shane Oliver
Agency Owner

ronald hesslein

Feb. 7, 2026

Too expensive

Agent Response

Thank you for your feedback. We certainly understa

Thank you for your feedback. We certainly understand that insurance cost is an important concern. However, pricing is determined entirely by Allstate’s underwriting guidelines, rating factors, and state regulations. Individual agents, agency owners, and staff do not set or control premium rates.

Reviews on this page are intended to reflect the service, professionalism, and support provided by our agency team. Our staff works hard to provide thorough coverage reviews, explain policy options clearly, and help customers identify all available discounts and savings opportunities.

You are welcome to reach out to me directly, and we would be happy to see if there are any additional options available to help you. Pricing and availability can fluctuate within the industry, so we also welcome you to check back with us in the future.

Our goal is to provide a better value for your hard-earned money, regardless of the pricing determined by the carrier.

ferdinand luppino

Jan. 22, 2026

Agent Response

Thank you, Ferdinand, for your positive feedback a

Thank you, Ferdinand, for your positive feedback and for being a valued customer. We're delighted to hear that you had a great experience with us. If you have any further questions or need assistance, feel free to reach out. Your trust in us is greatly appreciated!

john stewart

Jan. 16, 2026

Agent Response

Hi John, We noticed your recent rating and wanted

Hi John,

We noticed your recent rating and wanted to reach out. We don’t see any record of contact or service requests made to our local office, so we’re unsure what may have prompted the 2.5 star rating.

Our team always strives to provide 5-star service to every customer, and we’d welcome the opportunity to assist you directly. Please feel free to contact our office so we can better understand and address any concerns.

inez hernandez

Jan. 3, 2026

Good

Agent Response

Thank you, Inez, for your positive feedback! We're

Thank you, Inez, for your positive feedback! We're glad to hear you had a good experience with us. If you have any suggestions or need assistance, feel free to reach out. Your satisfaction is important to us!

donna herschleb

Dec. 26, 2025

I have never had a problem getting information or help.

Agent Response

Thank you, Donna, for your kind words and for bein

Thank you, Donna, for your kind words and for being a valued customer. We're thrilled to hear that you've consistently received the information and help you need. Your satisfaction is our priority, and we look forward to continuing to serve you with the same level of care and support.

divya sultani

Dec. 24, 2025

Agent Response

Thank you, Divya, for your positive feedback! We'r

Thank you, Divya, for your positive feedback! We're thrilled to hear that you had a great experience with Shane Oliver Insurance Agencies. Your satisfaction is our top priority, and we appreciate your trust in us. If you ever need assistance, feel free to reach out.

neil goldberg

Dec. 4, 2025

Not much interaction

Agent Response

Hi Neil, thank you for sharing your feedback. We u

Hi Neil, thank you for sharing your feedback. We understand the importance of interaction and are here to assist you with any questions or concerns. Please feel free to reach out to us at shaneoliver2@allstate.com for further assistance.

grace pilgrim

Nov. 30, 2025

I have no complaints. Someone is always willing to listen and assist.

Agent Response

Thank you, Grace, for your kind words and perfect

Thank you, Grace, for your kind words and perfect rating! We're thrilled to hear that our team has been attentive and helpful. Your satisfaction is our priority, and we appreciate your trust in us. If you ever need assistance, we're here to help!

brent banks

Nov. 12, 2025

Agent Response

Hi Brent, Thank you for sharing your feedback. I

Hi Brent,

Thank you for sharing your feedback. I'm sorry to hear about your experience. We value your input and would like to address your concerns. Please reach out to us at shaneoliver2@allstate.com so we can assist you further. Your satisfaction is important to us.

Best regards,
Shane Oliver Insurance Agencies Inc.

michael rollins

Nov. 10, 2025

Agent Response

Thank you, Michael, for your positive feedback and

Thank you, Michael, for your positive feedback and perfect rating! We're thrilled to hear that you're satisfied with our services. Your trust and support as a valued customer mean a lot to us. If you ever need assistance, feel free to reach out.

elbert lonzie

Nov. 7, 2025

Agent Response

Thank you, Elbert, for your positive feedback and

Thank you, Elbert, for your positive feedback and for being a valued customer. We're thrilled to know you're satisfied with our services. Your trust in us is greatly appreciated. If you ever need assistance, feel free to reach out.

sandra levy

Nov. 6, 2025

Agent Response

Thank you, Sandra, for your wonderful feedback and

Thank you, Sandra, for your wonderful feedback and perfect rating! We're thrilled to know you're satisfied with our services. Your trust and support as a valued customer mean a lot to us. If you ever need assistance, feel free to reach out.

Allstate Online Review Policy

Your Local Allstate Team

Alicia Salinas

Senior New Business Specialist

Johnny Dyches

Senior New Business Specialist

Jaicea Dyches

Dedicated Customer Service Representative

Ranita Oliver

Office Manager

Destini Garcia

Office Manager Austin Market

Shane Oliver

Agency Owner - Personal Financial Representative

JULIE WASHBURN

OFFICE MANAGER-BROWNWOOD MARKET

JORDAN WALKER

NEW BUSINESS SPECIALIST

Shari Griffith

Customer Care Agent

Paul Morris

New Business Specialist

Frequently asked questions

What are your agency hours?

Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 9:00 AM - 5:00 PM
Saturday:
Sunday: Closed

Are you open on weekends?

Saturday:
Sunday: Closed

Can I text your agency with questions?

Yes, we have text messaging services.

What languages do you speak?

We have staff members available who speak the following languages: English, Spanish

Do you have more than one location?

2301 W South Loop, Stephenville, TX
1203 Coggin Ave, Brownwood, TX

Shane Oliver Insurance Agencies Inc. is insurance licensed in the state(s) of Texas. If you do not reside in the state(s) of Texas, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.

Check the background of this firm on FINRA's BrokerCheck website.

you're in good hands^®