Allstate Insurance Agent Terrell Fletcher

Allstate Insurance Agent 
Terrell FletcherSandy Springs, GA

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Auto insurance
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Location Details

Office Hours

Day of the WeekHours
Mon9:00 AM - 5:00 PM
Tue9:00 AM - 4:30 PM
Wed9:00 AM - 5:00 PM
Thu9:00 AM - 5:00 PM
Fri9:00 AM - 5:00 PM
SatClosed
SunClosed
Available 24/7 at

780 Johnson Ferry Rd,
Ste 190
Sandy Springs, GA 30342
US

Map of 780 Johnson Ferry Rd in Sandy Springs

Landmarks

We are located in the Centrum Office Building at the corner of Glenridge Con and Johnson Ferry Road.

Areas Served

Sandy Springs

Languages

English, Spanish
Terrell Fletcher: Allstate Insurance

Local Allstate Insurance Agent: Terrell Fletcher

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Terrell Fletcher Sandy Springs, GA

I’ve gotten to know many local families as an Allstate agent in Sandy Springs. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I know what life is like here in Sandy Springs – that you choose your car and your home to fit your lifestyle and your budget. I also know how important it is to do the same when it comes to insurance. I look forward to getting to know you and helping you to find the solutions that meet your needs.

Part of what I like best about my job is that I can offer customers options for a wide variety of coverage and services. You can depend on me to help you look at the big picture.

I’m committed to helping Sandy Springs residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I’m available to answer your questions. If you’re already a customer, I’m ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call me today.

I’ve gotten to know many local families as an Allstate agent in Sandy Springs. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I know what life is like here in Sandy Springs – that you choose your car and your home to fit your lifestyle and your budget. I also know how important it is to do the same when it comes to insurance. I look forward to getting to know you and helping you to find the solutions that meet your needs.

Part of what I like best about my job is that I can offer customers options for a wide variety of coverage and services. You can depend on me to help you look at the big picture.

I’m committed to helping Sandy Springs residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I’m available to answer your questions. If you’re already a customer, I’m ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call me today.

Products we offer:

Your Local Allstate Team

Allstate Insurance Agent Reviews

Rating 5.0
Very pleased they I can reach out to My Agent Terrell and he will speak to me with my concerns and provide an immediate
Very pleased they I can reach out to My Agent Terrell and he will speak to me with my concerns and provide an immediate resolve.
Rating 0.0
I have never spoke with my agent, and i have only spoke with someone one time
Rating 5.0
Rating 4.0
Haven' t really had any direct contact with anyone to rate any higher.
Rating 2.5
insurance too high. Last time my husband checked to lower,nothing was done to lower
Rating 3.5
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Agent Response
Thank you, Margaret, for taking the time to leave
Thank you, Margaret, for taking the time to leave a review. We appreciate your feedback and the opportunity to serve you. If there’s anything we could have done to make your experience even better, we’d welcome the chance to hear from you and help however we can.

The Fletcher Agency Team
Rating 5.0
Photo of agent
Agent Response
Thank you, Larry, for the 5-star rating! ⭐ We're
Thank you, Larry, for the 5-star rating! ⭐ We're thrilled to hear that you're satisfied with our services. As a valued customer, your trust means a lot to us. We look forward to continuing to provide you with excellent service! If you ever have any questions or need assistance, feel free to reach out.

The Fletcher agency Team
Rating 4.5
I was able to get my repairs made with no hassle or problem.
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Agent Response
Thank you, Mary for taking the time to share your
Thank you, Mary for taking the time to share your experience! We’re glad to hear your repairs were completed without any hassle or issues—that’s always the goal. While claims are handled through the Allstate Claims team, we’re happy knowing the process went smoothly for you and appreciate the opportunity to support you along the way. Your satisfaction is important to us!

The Fletcher Agency Team
Rating 5.0
Excellent customer service. Michelle is awesome.
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Agent Response
Thank you so much Sara for the kind words and 5-st
Thank you so much Sara for the kind words and 5-star review!
I’m so glad I could assist you—it truly means a lot to be recognized! As the Office & Sales Manager, I’m proud of the work we do here at The Fletcher Agency, and I’m grateful to be surrounded by a team that shares the same commitment to excellent service.

Your support and trust mean the world to us. We’re always here when you need us!

– Michelle Childers
Office & Sales Manager
The Fletcher Agency – Allstate Insurance
Rating 5.0
Photo of agent
Agent Response
Thank you so much for the 5-star review! We’re t
Thank you so much for the 5-star review!
We’re thrilled to hear that your experience with our agency stood out. As a team, we’re committed to providing excellent customer service every step of the way—and we’re proud to have Michelle leading the charge with her care and dedication.

Your support means the world to all of us here at The Fletcher Agency. We’re always here whenever you need us!

– The Fletcher Agency Team
Allstate Insurance | Sandy Springs, GA
Rating 5.0
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Agent Response
Thank you, Cornelious, for your positive feedback!
Thank you, Cornelious, for your positive feedback! We're thrilled to hear that you had a great experience with us. Your trust and satisfaction are our top priorities. If you ever need assistance or have questions, feel free to reach out. We appreciate your support!

Your support means the world to all of us here at The Fletcher Agency. We’re always here whenever you need us!

– The Fletcher Agency Team
Allstate Insurance | Sandy Springs, GA
Rating 5.0
Working with your agency has been an incredibly positive experience. Everyone has been super professional, responsive, a
Working with your agency has been an incredibly positive experience. Everyone has been super professional, responsive, and easy to work with. I’ve always felt that my concerns were heard and addressed promptly, which I appreciate.

Everything has been excellent. Keep up the fantastic work! I’m excited to continue having your services.
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Agent Response
Thank you so much for your thoughtful review! 🌟
Thank you so much for your thoughtful review! 🌟 We’re thrilled to know your experience with our agency has been so positive and that you’ve found our team professional, responsive, and easy to work with. It means a great deal to us that you feel your concerns have always been heard and addressed promptly — that’s exactly the level of care we strive to provide every client. We truly value your trust and loyalty, and we look forward to continuing to provide you with excellent service for years to come!

~The Fletcher Agency Team~
Rating 4.0
Agency is no problem dealing with claim people is like pulling teeth from a chicken. I would recommend your service to o
Agency is no problem dealing with claim people is like pulling teeth from a chicken. I would recommend your service to other people. Thanks
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Agent Response
Thank you for sharing your feedback and for recomm
Thank you for sharing your feedback and for recommending our agency to others — we truly appreciate your trust. We understand that working through claims can sometimes feel frustrating, and we’re always here to help make the process as smooth as possible for you. Please know that our team is committed to supporting you every step of the way and advocating on your behalf when challenges arise. We value your business and look forward to continuing to serve you.

~The Fletcher Agency Team~
Rating 5.0
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Agent Response
Thank you for the 5-star rating! ⭐ We truly appr
Thank you for the 5-star rating! ⭐ We truly appreciate your support and are so glad to have you as part of The Fletcher Agency family. We look forward to continuing to provide you with excellent service!
~The Fletcher Agency Team~
Rating 5.0
Great so far.
Photo of agent
Agent Response
Thank you for the 5-star rating! ⭐ We truly appr
Thank you for the 5-star rating! ⭐ We truly appreciate your support and are so glad to have you as part of The Fletcher Agency family. We look forward to continuing to provide you with excellent service!
~The Fletcher Agency Team~
Rating 0.0
Terrible customer service never call back i need to make changes to my policy can’t get anyone to answer the phone or
Terrible customer service never call back i need to make changes to my policy can’t get anyone to answer the phone or agent doesn’t respond to emails. I want recommend this agent to anyone. I am a prior Allstate employee. I am in disbelief. Every since I was switched it has been a nightmare.
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Agent Response
We’re truly sorry to hear about your experience
We’re truly sorry to hear about your experience and the difficulties you’ve had reaching us. That is never the level of service we aim to provide, and we understand your frustration — especially as a former Allstate employee who knows what great service should look like. We sincerely appreciate your feedback and would welcome the opportunity to make things right. Please reach out directly to our Office & Sales Manager, Michelle Childers, so she can personally assist you with your policy changes and ensure you receive the prompt, attentive service you deserve.

~The Fletcher Agency Team~

Rating 0.0
Photo of agent
Agent Response
Thank you for your review. We appreciate you takin
Thank you for your review. We appreciate you taking the time to visit our page.
~The Fletcher Agency Team~
Rating 3.0
I have had no experience with your agency since our local office was changed.




Your
Photo of agent
Agent Response
Thank you for sharing your feedback. We understand
Thank you for sharing your feedback. We understand you haven’t had any experience with us since the agency transition, but we would truly love the opportunity to connect and show you the level of care and service we’re committed to providing. Please feel free to reach out to our Office & Sales Manager, Michelle Childers — she would be happy to personally assist you with any questions, reviews, or policy needs you may have.

~The Fletcher Agency Team~
Rating 2.5
I a problem you can’t get no one on phone to ask don’t know none of the extensions
Photo of agent
Agent Response
We’re so sorry for the frustration you experienc
We’re so sorry for the frustration you experienced during the transition of our agency. At that time, we unfortunately had extensive phone line issues, which made it difficult to reach our team. Those issues have since been fully resolved, and our phones are now operating as they should. We would love the opportunity to assist you with any questions or needs you may have. Please feel free to reach out directly to our Office & Sales Manager, Michelle Childers — she would be happy to personally help and ensure you receive the prompt service you deserve.

~The Fletcher Agency Team~
Rating 5.0
Photo of agent
Agent Response
Thank you for the 5-star rating! ⭐ We truly appr
Thank you for the 5-star rating! ⭐ We truly appreciate your support and are so glad to have you as part of The Fletcher Agency family. We look forward to continuing to provide you with excellent service!
~The Fletcher Agency Team~

Your Local Allstate Team

Frequently asked questions

What are your agency hours?
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 4:30 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Are you open on weekends?
Saturday: Closed
Sunday: Closed
Can I text your agency with questions?
No, we do not have text messaging services.
What languages do you speak?
We have staff members available who speak the following languages: English, Spanish
Do you have more than one location?
No, this is our only location.
Terrell Fletcher is insurance licensed in the state(s) of Georgia. If you do not reside in the state(s) of Georgia, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

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