Heath Lokey
Agency Owner - Personal Financial Representative
Allstate Insurance Agency
The Lokey Agency, Scottsboro, AL
Notice
Notice
(256) 259-1718to quote by phone
(256) 259-1718to quote by phone
Select a product to get a quoteSelect a product to get a quote
Location Details
![]()
Office Hours
| Day of the Week | Hours |
|---|---|
| Mon | 8:30 AM - 5:00 PM |
| Tue | 8:30 AM - 5:00 PM |
| Wed | 8:30 AM - 5:00 PM |
| Thu | 8:30 AM - 5:00 PM |
| Fri | 8:30 AM - 5:00 PM |
| Sat | Closed |
| Sun | Closed |
Available 24/7 at
(256) 259-1718
23394 John T Reid Pkwy Scottsboro, AL 35768 US
Landmarks
Our office is conveniently located off Highway 72 on the service road in between Valvoline and Harmony Healthcare.
Areas Served
Scottsboro, Stevenson, Hollywood, Bridgeport, Grant, New Hope, Georgia, Tennessee, Huntsville, Rainsville, Section
Additional Contact
Fax: (256) 259-6082
Languages
English
The Lokey Agency: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck
Local Allstate Agency: Meet The Lokey Agency
We are happy to help individuals in Scottsboro, Stevenson, Hollywood, Bridgeport, Grant, New Hope and the surrounding areas. From auto insurance, homeowners insurance and life insurance to ATV insurance, RV insurance and motorcycle insurance, Allstate’s got you covered.
Give our office a call today for a free car insurance, homeowners insurance or business insurance quote!
When you need help choosing the right insurance products and services to protect the people and possessions you care about, you need personalized attention from someone who treats you like family. I opened my agency in 2020 so customers in the Scottsboro area can get outstanding service while protecting the things that are important to them.
I believe in giving back to my community. My agency supports Shepherd's Cove Hospice, Nourish One Child and the Scottsboro City School District. I'm also a member of the Mountain Lakes Chamber of Commerce.
I started working as a Licensed Sales Professional in 2011. I went on to manage a multi-location agency in 2014, before acquiring my own agency in April 2020. Besides helping people in the community, I enjoy getting to know customers and them getting to know me. Because of Allstate, I’ve gotten to know a wide range of people. I’ve been able to help customers protect their families and enjoy being there for them when they need me the most.
I invite you to stop by my agency any time. We can assist you with condo, renters, home, auto or business insurance and more. My office is conveniently located at 23394 John T. Reid Parkway in Scottsboro. We look forward to meeting you!
When you need help choosing the right insurance products and services to protect the people and possessions you care about, you need personalized attention from someone who treats you like family. I opened my agency in 2020 so customers in the Scottsboro area can get outstanding service while protecting the things that are important to them.
I believe in giving back to my community. My agency supports Shepherd's Cove Hospice, Nourish One Child and the Scottsboro City School District. I'm also a member of the Mountain Lakes Chamber of Commerce.
I started working as a Licensed Sales Professional in 2011. I went on to manage a multi-location agency in 2014, before acquiring my own agency in April 2020. Besides helping people in the community, I enjoy getting to know customers and them getting to know me. Because of Allstate, I’ve gotten to know a wide range of people. I’ve been able to help customers protect their families and enjoy being there for them when they need me the most.
I invite you to stop by my agency any time. We can assist you with condo, renters, home, auto or business insurance and more. My office is conveniently located at 23394 John T. Reid Parkway in Scottsboro. We look forward to meeting you!
Products we offer:
- Car Insurance Agent in Scottsboro
Car Insurance Agent in Scottsboro
- Home Insurance Agent in Scottsboro
Home Insurance Agent in Scottsboro
- Condo Insurance Agent in Scottsboro
Condo Insurance Agent in Scottsboro
- Renters Insurance Agent in Scottsboro
Renters Insurance Agent in Scottsboro
- Landlords & Hosts Insurance Agent in Scottsboro
Landlords & Hosts Insurance Agent in Scottsboro
- Motorcycle Insurance Agent in Scottsboro
Motorcycle Insurance Agent in Scottsboro
- Business Insurance Agent in Scottsboro
Business Insurance Agent in Scottsboro
- Life Insurance Agent in Scottsboro
Life Insurance Agent in Scottsboro
- ATV Insurance Agent in Scottsboro
ATV Insurance Agent in Scottsboro
- Boat Insurance Agent in Scottsboro
Boat Insurance Agent in Scottsboro
10+
Years of
Experience
Experience
Bachelor Of Business Administration-Athens State University
United Givers Fund Board Member
Marshall County Leadership Challenge
Deacon at Solitude Baptist Church
Shepherds Cove Hospice
United Givers Fund Board Member
Your Local Allstate Team
Faith Downs
Service Agent
My name is Faith Downs, and I am a service agent at our Agency. I live in Scottsboro with my husband Erik and our little boy Karter. I worked at my family business in Huntsville for 10 years before joining the agency, so it was a
My name is Faith Downs, and I am a service agent at our Agency. I live in Scottsboro with my husband Erik and our little boy Karter. I worked at my family business in Huntsville for 10 years before joining the agency, so it was a blessing to join an insurance agency that feels like family as well. I love working at our Agency because it allows me the opportunity to meet and build relationships with new people through insurance. Give me a call today to find out how I can help you with your auto insurance, renters insurance, homeowners insurance or life insurance.
Brandie Justice
Licensed Sales Producer
Hello, my name is Brandie Justice. I am a resident of Scottsboro, Alabama. I enjoy assisting others in protecting themselves and their families’ assets through insurance. There are numerous ways to insure and protect you and you
Hello, my name is Brandie Justice. I am a resident of Scottsboro, Alabama. I enjoy assisting others in protecting themselves and their families’ assets through insurance. There are numerous ways to insure and protect you and your family. This can be done with Auto Insurance, Homeowners Insurance, Renters Insurance, Life Insurance along with other insurance. I began working for the Allstate Agency here in Scottsboro Alabama in 2023. I am licensed to in property and casualty (home, auto, renters, motorcycle, campers, etc.) along with Life and Health in Alabama, Tennessee and Georgia. If you have any questions or would like to know more about protecting yourself/family, feel free to contact me!
Kelli Gardner
Service Agent
Hello! My name is Kelli, and I’m thrilled to introduce myself as the newest member of the Agency team. I was born and raised right here in Scottsboro, and I’m proud to be serving the community I’ve always called home.
With
Hello! My name is Kelli, and I’m thrilled to introduce myself as the newest member of the Agency team. I was born and raised right here in Scottsboro, and I’m proud to be serving the community I’ve always called home.
With over 20 years of experience in customer service, helping people is truly what I love to do. As part of the Allstate family, my goal is to provide exceptional service with a smile and help every customer feel confident and cared for when it comes to their insurance needs.
Outside of work, I stay busy with my three amazing boys who keep life fun and full of energy. I look forward to meeting you—please stop by the Agency anytime and say hello!
With over 20 years of experience in customer service, helping people is truly what I love to do. As part of the Allstate family, my goal is to provide exceptional service with a smile and help every customer feel confident and cared for when it comes to their insurance needs.
Outside of work, I stay busy with my three amazing boys who keep life fun and full of energy. I look forward to meeting you—please stop by the Agency anytime and say hello!
Allison Fredrick
Licensed Sales Agent
Hi, I’m Allison! I’ve lived in Jackson County, Alabama my entire life, and now I’m a licensed Home and Auto Insurance Agent serving Alabama and Tennessee. I love helping folks protect what matters most-and I’m here to buil
Hi, I’m Allison! I’ve lived in Jackson County, Alabama my entire life, and now I’m a licensed Home and Auto Insurance Agent serving Alabama and Tennessee. I love helping folks protect what matters most-and I’m here to build real connections, not just customer lists! I have been in the customer service industry for many years and look to use that experience to help build relationships.
Morgan Stephens
Service Agent
I grew up on a farm in Woodville, but I have lived here in Scottsboro for the past 16 years. I’m a mom of three. My kids are my world. I’m a big animal lover, I love classic cars and basketball and a hobby enthusiast. I’ve b
I grew up on a farm in Woodville, but I have lived here in Scottsboro for the past 16 years. I’m a mom of three. My kids are my world. I’m a big animal lover, I love classic cars and basketball and a hobby enthusiast. I’ve been in customer service for many years, and I spent a year and a half at an Allstate agency, where I discovered how much I loved insurance and genuinely helping people feel safe and secure with coverage choices they needed, I never want to leave a customer confused about anything. I’m easy to talk to, a little quirky, but I’m always ready to help make insurance less complicated and stress free. I’m so happy to be part of the Team.
Hailee Berry
Sales Agent
My name is Hailee, I’m 27 years old, born in Illinois and raised in Alabama since I was four. I have a huge heart for animals — I love them just as much as I love myself. When I’m off the clock, you’ll usually find me gami
My name is Hailee, I’m 27 years old, born in Illinois and raised in Alabama since I was four. I have a huge heart for animals — I love them just as much as I love myself. When I’m off the clock, you’ll usually find me gaming or spending quality time with my family, who mean everything to me.
I became licensed in November 2025, and I’m incredibly grateful to my boss for giving me the opportunity to grow, learn, and step into my full potential. Before this career, I worked in manufacturing starting at 18. While I’m thankful for that experience, I knew I needed something that would challenge my mind and push me to become better. This career has done exactly that — it’s helped me grow not just professionally, but personally too.
I love making people laugh, building genuine connections, and helping others in any way I can. Every day is a chance to improve, and I’m excited for everything ahead.
I became licensed in November 2025, and I’m incredibly grateful to my boss for giving me the opportunity to grow, learn, and step into my full potential. Before this career, I worked in manufacturing starting at 18. While I’m thankful for that experience, I knew I needed something that would challenge my mind and push me to become better. This career has done exactly that — it’s helped me grow not just professionally, but personally too.
I love making people laugh, building genuine connections, and helping others in any way I can. Every day is a chance to improve, and I’m excited for everything ahead.
Allstate Insurance Agent Reviews
Rating 5.0
Very helpful.
Rating 4.0
Rating 5.0
Agent Response
Thank you, Alan, for your positive feedback! We're
Thank you, Alan, for your positive feedback! We're thrilled to know you're satisfied with our services. As a valued customer, your trust means a lot to us. If you ever need assistance, feel free to reach out.
Rating 4.5
Simple and easy
Rating 5.0
Agent Response
Thank you, Michael, for your positive feedback! We
Thank you, Michael, for your positive feedback! We're thrilled to hear that you had a great experience with The Lokey Agency. Your trust and satisfaction are our top priorities. If you ever need assistance or have questions, feel free to reach out. We appreciate your support!
Rating 3.5
Agent Response
Hi Andy, thank you for sharing your feedback. We a
Hi Andy, thank you for sharing your feedback. We appreciate your perspective and are committed to improving our services. If you have any specific concerns or suggestions, please feel free to reach out to heath.lokey@allstate.com. Your input is valuable to us.
Rating 5.0
Everything has been fine going smoothly so far haven’t had any issues with anyone
Agent Response
Thank you, Shirley, for sharing your positive expe
Thank you, Shirley, for sharing your positive experience with us! We're delighted to hear that everything has been going smoothly. Your satisfaction is important to us, and we're here to continue providing you with reliable service.
Rating 4.5
Very good experience,
Rating 5.0
Agent Response
Thank you for the 5-star rating! We truly apprecia
Thank you for the 5-star rating! We truly appreciate the opportunity to serve our customers here in Scottsboro. Thank you for choosing The Lokey Agency, and please let us know if we can ever help with your insurance needs!
Rating 0.5
Have had no experience with your agency. Allstate in general has been horrible. The only reason we haven’t switched is
Have had no experience with your agency. Allstate in general has been horrible. The only reason we haven’t switched is we haven’t had the time to go through the process with another company. As with the congressional hearings, we haven’t had the same experience with not having damages covered and the local agency did nothing to help so have a local agent seems useless
Agent Response
Thank you for your feedback. We’re sorry to hear
Thank you for your feedback. We’re sorry to hear about your experience and understand how frustrating situations like that can be. While it sounds like you may not have worked directly with our agency, our goal is always to be available to review coverage, assist with questions, and help guide our customers through the process whenever possible. If you would be open to it, we would appreciate the opportunity to speak with you and see if we can help in any way. Please feel free to contact our office at your convenience.
Rating 3.5
Agent Response
Thank you for your feedback. Our goal is always to
Thank you for your feedback. Our goal is always to provide helpful, responsive service and make everything as smooth as possible. If there’s anything we could have done better, we would appreciate the chance to learn from it.
Rating 0.0
Agent Response
Hi Peggy, thank you for sharing your feedback. We
Hi Peggy, thank you for sharing your feedback. We value your input and are sorry to hear about your experience. Please reach out to heath.lokey@allstate.com so we can address your concerns directly. Your satisfaction is important to us.
Rating 5.0
Haven't had alot of interaction with the Lokey Agency. Did call with questions about my policy and they where extremely
Haven't had alot of interaction with the Lokey Agency. Did call with questions about my policy and they where extremely helpful.
Agent Response
Hi Ted, thank you for sharing your experience with
Hi Ted, thank you for sharing your experience with us! We're delighted to hear that our team was able to assist you with your policy questions. If you ever need further assistance, please don't hesitate to reach out. We appreciate your trust in The Lokey Agency!
Rating 4.5
Agent Response
Thank you, William, for your positive feedback and
Thank you, William, for your positive feedback and for being a valued customer of The Lokey Agency. We're thrilled to hear about your satisfaction with our services. If you ever have any questions or need further assistance, please don't hesitate to reach out. Your trust in us is greatly appreciated!
Rating 2.5
Rating 4.5
I meant to put a 10 I am so sorry but Faith has helped me so much in that office. She is very delightful and very sweet
I meant to put a 10 I am so sorry but Faith has helped me so much in that office. She is very delightful and very sweet person. Thank you faith for being a person you are.
Agent Response
Thank you, Shannon, for your kind words about Fait
Thank you, Shannon, for your kind words about Faith. We're thrilled to hear how much she has helped you and appreciate your feedback. Your satisfaction is important to us, and we're grateful for your support. If you have any further thoughts, feel free to reach out.
Rating 5.0
Agent Response
We appreciate the 5-star review! Our team is proud
We appreciate the 5-star review! Our team is proud to help customers across Jackson County, and we’re grateful you chose The Lokey Agency.
Rating 4.5
Faith and Kelli really helpful
Agent Response
We appreciate your feedback! It’s great to hear
We appreciate your feedback! It’s great to hear Faith and Kelli were able to assist you. Providing helpful, responsive service is always our goal, and we’re grateful for the opportunity to work with you. Please let us know if there’s anything we can do to make your experience even better!
Rating 5.0
Rating 5.0
Very happy with the company all is good
Agent Response
Thank you, William, for your positive feedback! We
Thank you, William, for your positive feedback! We're thrilled to hear that you're happy with our services. Your satisfaction is our top priority, and we look forward to continuing to serve you.
Your Local Allstate Team
Heath Lokey
Agency Owner - Personal Financial Representative
Faith Downs
Service Agent
My name is Faith Downs, and I am a service agent at our Agency. I live in Scottsboro with my husband Erik and our little boy Karter. I worked at my family business in Huntsville for 10 years before joining the agency, so it was a
My name is Faith Downs, and I am a service agent at our Agency. I live in Scottsboro with my husband Erik and our little boy Karter. I worked at my family business in Huntsville for 10 years before joining the agency, so it was a blessing to join an insurance agency that feels like family as well. I love working at our Agency because it allows me the opportunity to meet and build relationships with new people through insurance. Give me a call today to find out how I can help you with your auto insurance, renters insurance, homeowners insurance or life insurance.
Brandie Justice
Licensed Sales Producer
Hello, my name is Brandie Justice. I am a resident of Scottsboro, Alabama. I enjoy assisting others in protecting themselves and their families’ assets through insurance. There are numerous ways to insure and protect you and you
Hello, my name is Brandie Justice. I am a resident of Scottsboro, Alabama. I enjoy assisting others in protecting themselves and their families’ assets through insurance. There are numerous ways to insure and protect you and your family. This can be done with Auto Insurance, Homeowners Insurance, Renters Insurance, Life Insurance along with other insurance. I began working for the Allstate Agency here in Scottsboro Alabama in 2023. I am licensed to in property and casualty (home, auto, renters, motorcycle, campers, etc.) along with Life and Health in Alabama, Tennessee and Georgia. If you have any questions or would like to know more about protecting yourself/family, feel free to contact me!
Kelli Gardner
Service Agent
Hello! My name is Kelli, and I’m thrilled to introduce myself as the newest member of the Agency team. I was born and raised right here in Scottsboro, and I’m proud to be serving the community I’ve always called home.
With
Hello! My name is Kelli, and I’m thrilled to introduce myself as the newest member of the Agency team. I was born and raised right here in Scottsboro, and I’m proud to be serving the community I’ve always called home.
With over 20 years of experience in customer service, helping people is truly what I love to do. As part of the Allstate family, my goal is to provide exceptional service with a smile and help every customer feel confident and cared for when it comes to their insurance needs.
Outside of work, I stay busy with my three amazing boys who keep life fun and full of energy. I look forward to meeting you—please stop by the Agency anytime and say hello!
With over 20 years of experience in customer service, helping people is truly what I love to do. As part of the Allstate family, my goal is to provide exceptional service with a smile and help every customer feel confident and cared for when it comes to their insurance needs.
Outside of work, I stay busy with my three amazing boys who keep life fun and full of energy. I look forward to meeting you—please stop by the Agency anytime and say hello!
Allison Fredrick
Licensed Sales Agent
Hi, I’m Allison! I’ve lived in Jackson County, Alabama my entire life, and now I’m a licensed Home and Auto Insurance Agent serving Alabama and Tennessee. I love helping folks protect what matters most-and I’m here to buil
Hi, I’m Allison! I’ve lived in Jackson County, Alabama my entire life, and now I’m a licensed Home and Auto Insurance Agent serving Alabama and Tennessee. I love helping folks protect what matters most-and I’m here to build real connections, not just customer lists! I have been in the customer service industry for many years and look to use that experience to help build relationships.
Morgan Stephens
Service Agent
I grew up on a farm in Woodville, but I have lived here in Scottsboro for the past 16 years. I’m a mom of three. My kids are my world. I’m a big animal lover, I love classic cars and basketball and a hobby enthusiast. I’ve b
I grew up on a farm in Woodville, but I have lived here in Scottsboro for the past 16 years. I’m a mom of three. My kids are my world. I’m a big animal lover, I love classic cars and basketball and a hobby enthusiast. I’ve been in customer service for many years, and I spent a year and a half at an Allstate agency, where I discovered how much I loved insurance and genuinely helping people feel safe and secure with coverage choices they needed, I never want to leave a customer confused about anything. I’m easy to talk to, a little quirky, but I’m always ready to help make insurance less complicated and stress free. I’m so happy to be part of the Team.
Hailee Berry
Sales Agent
My name is Hailee, I’m 27 years old, born in Illinois and raised in Alabama since I was four. I have a huge heart for animals — I love them just as much as I love myself. When I’m off the clock, you’ll usually find me gami
My name is Hailee, I’m 27 years old, born in Illinois and raised in Alabama since I was four. I have a huge heart for animals — I love them just as much as I love myself. When I’m off the clock, you’ll usually find me gaming or spending quality time with my family, who mean everything to me.
I became licensed in November 2025, and I’m incredibly grateful to my boss for giving me the opportunity to grow, learn, and step into my full potential. Before this career, I worked in manufacturing starting at 18. While I’m thankful for that experience, I knew I needed something that would challenge my mind and push me to become better. This career has done exactly that — it’s helped me grow not just professionally, but personally too.
I love making people laugh, building genuine connections, and helping others in any way I can. Every day is a chance to improve, and I’m excited for everything ahead.
I became licensed in November 2025, and I’m incredibly grateful to my boss for giving me the opportunity to grow, learn, and step into my full potential. Before this career, I worked in manufacturing starting at 18. While I’m thankful for that experience, I knew I needed something that would challenge my mind and push me to become better. This career has done exactly that — it’s helped me grow not just professionally, but personally too.
I love making people laugh, building genuine connections, and helping others in any way I can. Every day is a chance to improve, and I’m excited for everything ahead.
Frequently asked questions
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Saturday: Closed
Sunday: Closed
Sunday: Closed
Yes, we have text messaging services.
We have staff members available who speak the following languages: English
No, this is our only location.
The Lokey Agency is insurance licensed in the state(s) of Alabama, Georgia, and Tennessee. If you do not reside in the state(s) of Alabama, Georgia, or Tennessee, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.
Based on coverages selected. Subject to terms, conditions, availability & qualifications.
This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.
Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.
Check the background of this firm on FINRA's BrokerCheck website.
Based on coverages selected. Subject to terms, conditions, availability & qualifications.
This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.
Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.
Check the background of this firm on FINRA's BrokerCheck website.
you're in good hands®
The Lokey Agency, Car Insurance in Scottsboro, 35768
Contact
(256) 259-1718Phone24/7
Fax: (256) 259-6082
Notice
Notice
Select a product to get a quoteSelect an Insurance Option Below
Select a product to get a quoteSelect an Insurance Option Below
Request an Appointment
We are happy to help individuals in Scottsboro, Stevenson, Hollywood, Bridgeport, Grant, New Hope and the surrounding areas. From auto insurance, homeowners insurance and life insurance to ATV insurance, RV insurance and motorcycle insurance, Allstate’s got you covered.
Give our office a call today for a free car insurance, homeowners insurance or business insurance quote!
Send an email