Allstate Insurance Agent Toby Russ

Allstate Insurance Agent 
Toby RussShallotte, NC

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Auto insurance
Home insurance
Renters insurance
Motorcycle insurance
ATVATV
ATV insurance

Location Details

Office Hours

Day of the WeekHours
Mon8:30 AM - 5:30 PM
Tue8:30 AM - 5:30 PM
Wed8:30 AM - 5:30 PM
Thu8:30 AM - 5:30 PM
Fri8:30 AM - 5:00 PM
SatClosed
SunClosed
Available 24/7 at

4746 Main St
Shallotte, NC 28470
US

Map of 4746 Main St in Shallotte

Landmarks

We are located on Main Street in Shallotte between Zaxby's and Wing and Fish restaurant.

Areas Served

Shallotte

Additional Contact

Fax: (910) 754-7305

Languages

English
Toby Russ: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Insurance Agent: Toby Russ

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I’ve gotten to know many local families as an Allstate agent in Shallotte and Brunswick County. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I know what life is like here in Brunswick County – that you choose your car and your home to fit your lifestyle and your budget. I also know how important it is to do the same when it comes to insurance. I look forward to getting to know you and helping you to find the solutions that meet your needs. Part of what I like best about my job is that I can offer customers options for a wide variety of coverage and services. You can depend on me to help you look at the big picture. I’m committed to helping Brunswick county residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I’m available to answer your questions. If you’re already a customer, I’m ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call me today.
I’ve gotten to know many local families as an Allstate agent in Shallotte and Brunswick County. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I know what life is like here in Brunswick County – that you choose your car and your home to fit your lifestyle and your budget. I also know how important it is to do the same when it comes to insurance. I look forward to getting to know you and helping you to find the solutions that meet your needs. Part of what I like best about my job is that I can offer customers options for a wide variety of coverage and services. You can depend on me to help you look at the big picture. I’m committed to helping Brunswick county residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I’m available to answer your questions. If you’re already a customer, I’m ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call me today.

Products we offer:

Associate Of Science-Southeastern Community College
Bachelor Of Science-University of Mount Olive

Allstate Insurance Agent Reviews

Rating 4.5
Great to work with
Rating 5.0
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Agent Response
Thank you, James, for your positive feedback! We'r
Thank you, James, for your positive feedback! We're thrilled to hear that you had a great experience with our services. As a valued customer, your trust and satisfaction are our top priorities. If you ever need assistance, feel free to reach out.
Rating 5.0
Never a problem. Staff is friendly and businesslike.
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Agent Response
Thank you, Randal, for your kind words and for bei
Thank you, Randal, for your kind words and for being a valued customer. We're thrilled to hear that our friendly and professional staff have met your expectations. Your satisfaction is our priority, and we appreciate your trust in us.
Rating 5.0
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Agent Response
Thank you, Kelly, for your positive feedback! We'r
Thank you, Kelly, for your positive feedback! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we're grateful for your trust in our services. If you ever need assistance, feel free to reach out.
Rating 5.0
Everyone in the office has been very helpful a kind.
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Agent Response
Thank you, Lois, for your kind words and perfect r
Thank you, Lois, for your kind words and perfect rating! We're thrilled to hear that our team has been helpful and kind. Your satisfaction is our priority, and we appreciate your trust in us.
Rating 5.0
Listened and heard my concern.My insurance did not support (cover) my problem.
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Agent Response
Thank you, Pomula, for sharing your experience. I'
Thank you, Pomula, for sharing your experience. I'm glad to hear that your concerns were listened to. If you have any further questions or need assistance, please feel free to reach out to tobyruss@allstate.com. We're here to help!
Rating 4.0
Great office awesome people.
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Agent Response
Thank you, Crystal, for your kind words! We're thr
Thank you, Crystal, for your kind words! We're thrilled to hear you had a positive experience with our team. Your feedback is greatly appreciated, and we look forward to continuing to serve your insurance needs.
Rating 5.0
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Agent Response
Thank you, William, for your positive feedback! We
Thank you, William, for your positive feedback! We're thrilled to hear that you're satisfied with our services. As a valued long-time customer, your trust means a lot to us. If you ever need assistance, feel free to reach out.
Rating 4.0
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Agent Response
Thank you for your feedback, Jose. We're glad to h
Thank you for your feedback, Jose. We're glad to hear you had a positive experience with us. As a valued customer, your satisfaction is important. If you have any further suggestions or concerns, please feel free to reach out to tobyruss@allstate.com. We appreciate your trust in our services.
Rating 5.0
Mary and Toby are the best !
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Agent Response
Thank you, Ronald, for your kind words! We're thri
Thank you, Ronald, for your kind words! We're thrilled to hear that Mary and Toby have made such a positive impression. Your satisfaction is our top priority, and we appreciate your trust in us. If you ever need assistance, we're here to help!
Rating 3.5
The idea to charge people for paper copies is not sitting well with me. Ins costs are bad enough but charging for paper
The idea to charge people for paper copies is not sitting well with me. Ins costs are bad enough but charging for paper copies feels really like a cheap shot. Not everyone wants everything on a screen or computer.
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Agent Response
Hi Cathy, thank you for sharing your thoughts. We
Hi Cathy, thank you for sharing your thoughts. We understand your concerns about the charge for paper copies. That is not an agency choice rather it's a corporate decision. We will be glad to mail or email anything you would like to you, just reach out to us when it comes time and give a few days notice and we will get you what you need. Other than that, how does our agency handle what you need. Thanks
Rating 5.0
Very professional and courteous. Mary and the rest of the team are so knowledgeable and respond immediately to my reque
Very professional and courteous. Mary and the rest of the team are so knowledgeable and respond immediately to my requests.
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Agent Response
Thank you, Dorothy, for your kind words! We're thr
Thank you, Dorothy, for your kind words! We're thrilled to hear that Mary and the team have been able to assist you promptly and professionally. Your trust and satisfaction are our top priorities. We look forward to continuing to serve you with the same dedication.
Rating 5.0
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Agent Response
Thank you, David, for your wonderful feedback! We'
Thank you, David, for your wonderful feedback! We're thrilled to know you're satisfied with our services. As a valued long-time customer, your trust means the world to us. If you ever need assistance, feel free to reach out.
Rating 3.5
My response time is a bit slower that years past.
I feel like i am not getting the same attention from past years
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Agent Response
Hi James, thank you for being a long-time customer
Hi James, thank you for being a long-time customer. We appreciate your feedback and understand your concern about response times. Please feel free to reach out to tobyruss@allstate.com so we can address this and ensure you receive the attention you deserve.
Rating 4.0
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Agent Response
Thank you, Robert, for your feedback and for being
Thank you, Robert, for your feedback and for being a valued customer. If you have any suggestions or further concerns, please feel free to reach out to tobyruss@allstate.com. Your satisfaction is important to us.
Rating 5.0
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Agent Response
Thank you, Thomas, for your positive feedback! We'
Thank you, Thomas, for your positive feedback! We're thrilled to hear you're satisfied with our services. Your trust means a lot to us. If you ever need assistance, feel free to reach out.
Rating 5.0
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Agent Response
Thank you, Larry, for your positive feedback! We'r
Thank you, Larry, for your positive feedback! We're thrilled to hear that you're satisfied with our services. As a valued customer, your trust and support mean a lot to us. If you ever need assistance, feel free to reach out.
Rating 5.0
Our agent, Mary, is very knowledgeable and pleasant. Mary always answers any questions in detail and with patience. I
Our agent, Mary, is very knowledgeable and pleasant. Mary always answers any questions in detail and with patience. I am extremely happy that Mary is our agent. Also, the office staff is always helpful and pleasant. Best insurance agent and agency I have ever had.
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Agent Response
Hi Richard, Thank you for your kind words! We're
Hi Richard,

Thank you for your kind words! We're thrilled to hear that Mary and our office staff have provided you with such a positive experience. Your satisfaction is our priority, and we're grateful to have you as a valued customer. If you ever need assistance, feel free to reach out.

Best regards,
Toby Russ: Allstate Insurance
Rating 5.0
As always, Mary took excellent care of all our needs. Mary is pleasant, personable & knowledgeable. Couldn’t have bee
As always, Mary took excellent care of all our needs. Mary is pleasant, personable & knowledgeable.
Couldn’t have been easier.

Great job Mary !!!!
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Agent Response
Hi Walter, thank you for your kind words! We're th
Hi Walter, thank you for your kind words! We're thrilled to hear that Mary provided excellent care and made the process easy for you. We appreciate your trust and loyalty as a valued customer. If you ever need assistance, feel free to reach out.
Rating 2.5
Even with a good driving record my insurance increases every year.
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Agent Response
Hi Jamie, I understand your concern about the annu
Hi Jamie, I understand your concern about the annual increase in your insurance rates despite having a good driving record. We value your feedback and encourage you to reach out to tobyruss@allstate.com to discuss further. Please keep in mind that as an agency we don't control the rates that are set by the company. We do the best we can to try and review your policies yearly to see if there are additional ways to save you money. Please reach out when you have time and we can discuss.

Frequently asked questions

What are your agency hours?
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Are you open on weekends?
Saturday: Closed
Sunday: Closed
Can I text your agency with questions?
No, we do not have text messaging services.
What languages do you speak?
We have staff members available who speak the following languages: English
Do you have more than one location?
No, this is our only location.
Toby Russ is insurance licensed in the state(s) of North Carolina and South Carolina. If you do not reside in the state(s) of North Carolina or South Carolina, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.

Check the background of this firm on FINRA's BrokerCheck website.
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